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Dell SupportAssist for Business PCs Quick start guide

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© 2021 Dell Inc. or its subsidiaries.
April 2021
Rev. A00
SupportAssist monitors each PC
and detects issues proactively
and predictively. Depending on
your service plan, SupportAssist
provides PC utilization data, and
automates support case creation
and dispatches.
Add contact details and
congure preferences
Congure
Preferences
DEPLOY
Sign In
Create an account for the company
administrator, verify the account,
and sign in to TechDirect.
Extract and create SupportAssist
deployment package
Deploy SupportAssist for
business PCs
(Optional) Congure, download, and
deploy SupportAssist for every site.
Create asset groups, if required.
Download SupportAssist package
ONBOARD
CONFIGURE AND
DOWNLOAD
Other references:
SupportAssist for Business PCs home page Manuals and documents
Go to https://www.techdirect.dell.com
https://www.techdirect.dell.com
(Optional) Add technicians
in TechDirect
Create a new company or
join an existing company
What’s your role?
Create
Join
Activate the Device
Management service
Activations
Self-Dispatch Activate
Extract Create
SupportAssist for Business PCs with Windows OS
Quick Setup Guide
Dell ImageAssist
Device Management
Technical Support
Activate
Activate
Activate
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