Frequently Asked Questions
Q: How does the pressure sensor behave?
A: Hyslor adopts a new visible pressure sensor - the LED warning light will start flashing orange when you
apply too much pressure, protecting your enamel and gum health.
Q: Where can I buy a toothbrush head? How often do I need to change the toothbrush head?
Q: How long will it take to fully charge the battery? Can I use it before it’s fully charged?
A: It can take up to 10 hours to fully charge the battery to last 330 days in sensitive modes and 200 days in
cleaning modes. Yes, you can use the toothbrush before it is fully charged.
Q: Can Luse my electric toothbrush In the shower?
A: Of course. Your Hyslor toothbrush is IPX7 waterproof. Just remember to close the bottom cover tightly.
Q: What if the vibration of the toothbrush seems to be getting weaker and weaker?
A: The connection between the toothbrush head and the host is too tight. Please remove the toothbrush head
and install it again.
Customer Service
Limited Warranty and Extend Warranty Program
Hyslor warrants this product to be free of defects in faulty materials and workmanship under normal use for two
year from the date of purchase. We present the Extend Warranty Program for VIP members, which ensures that
you keap onjoying the Broduct for an additional year. Please email ONE YEAR EXTENTION and your ONLINE
ORDER NUMBER as subject to Support@hysior.com. You willbo our VIP momber and got access t0 threo-year
warranty. This warranty d2s not cover damages caused by misuse, sbuse, neglect, dropping, tampering,