Frequently Asked Questions
Program listings are only downloaded while the unit is in standby mode. Did you leave it turned on?
To receive your channel lineup and program listings, your unit should be in standby mode when it is not being used.
Was your cable TV box turned off? To receive your channel lineup and program listings, your cable TV box must remain on.
During the TV Guide On Screen
TM
setup procedure, did you accurately select the choices that describe the way you receive your TV
programming, e.g. cable, antenna or cable TV box setup?
Did you enter the correct ZIP Code?
If you live in an area that has recently been assigned a new ZIP Code, it’s possible that it’s not yet included in the TV Guide
database.
If further assistance is needed,
In the U.S.A.: Contact Panasonic’s Customer Call Center at
1-800-211-PANA (7262)
In Canada:
1-800-561-5505
During the fi rst 24 hours, did you experience a power outage?
The TV Guide On Screen
TM
listings are only available by cable TV and off air reception using a rooftop antenna.
If you subscribe to cable TV and are required to use a cable box, please check that the IR blaster is positioned properly and that it is
operating correctly.
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I have an elaborate home theater system.
I’ve reviewed the diagrams Panasonic provides
but I don’t see one that illustrates my system.
Should I assume that this DVD Recorder wouldn’t
be compatible?
a. What is a channel lineup?
b. Which lineup option do I choose?
c. What if none of the options match my
lineup?
Absolutely not! We’ve included connection diagrams for the most common ways the
unit will be installed. Panasonic’s Consumer Call Center will be happy to assist you.
If fu
rther assistance is needed,
In the U.S.A.: Contact Panasonic’s Customer Call Center at
1-800-211-PANA (7262)
In Canada:
1-800-561-5505
a. A channel lineup is a list of stations and their corresponding channel numbers.
b.
If you live in an area where there are multiple cable companies, or different
lineups have been created by the cable company for each service package (for
example basic or premium packages), you may be asked to select your channel
lineup. Simply select the option that contains the channel numbers that you use
to tune to the indicated stations.
c.
It is not common, but it is possible that none of the options match your channel
lineup. In such a situation, choose “No Match” and then manually create your
channel lineup using the TV Guide On Screen
TM
CHANNEL EDITOR. Refer
to the
“Utilizing the TV Guide On Screen
TM
system” section in the DVD
Recorder’s
Operating Instructions manual.
The DVD Recorder must tune your cable TV box to a specifi c channel to receive
the TV Guide On Screen program information. The recorder will only do this when
it is turned off. To ensure the DVD
Recorder does not tune to receive program
information while you are watching TV, turn the DVD
Recorder on and use the
DVD
Recorder to watch TV. Remember to put the DVD Recorder in standby mode
when not in use so it will receive program data
.
Program data can only be downloaded while the unit is in the standby mode. The
unit is put in standby mode by
pressing the power button on the front panel. You’ll
know you are in standby because the time of day will be displayed.
The TV Guide On Screen
TM
system selects the channels they include based on
market popularity and local viewing area statistics. Such statistics are constantly
reviewed so it’s possible that the number of channels carried in your area will
increase. At this time you cannot manually add channels so that program data will
be included.
I’m trying to watch TV and the
channels keep changing.
I turned the DVD Recorder on and I
noticed that the program information
was incomplete.
I’ve noticed that some channels
carried by my cable company are not
listed. Did I do something wrong?
Can they be added?
The appearance of your DVD Recorder may differ slightly from that shown in the illustrations.
(TV Guide On Screen
™
System)
1
2
3
4
Connection
Setting up the TV Guide On Screen
TM
system
Quick Set Up Guide
Downloading the TV Guide On Screen™ data
Checking the TV Guide On Screen™ data
If you do not use a cable TV box
If you use a cable TV box
If you have any
questions contact
In the U.S.A: 1-800-211-PANA(7262)
In Canada:
1-800-561-5505
What is the TV Guide On Screen™ system?
The TV Guide On Screen™ system provides a free, interactive electronic
program guide (EPG) for checking what’s on. Setting up to record a program
is easy too. Simply select the desired program from the displayed listings.
You can also search for desired programs alphabetically or by displaying only
those programs in a certain category.
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In the United States, TV GUIDE and other related marks
are registered marks of Gemstar-TV Guide International,
Inc. and/or one of its affi liates. In Canada, TV GUIDE is
a registered mark of
Transcontinental Inc., and is used
under license by Gemstar-TV Guide International, Inc.
TV Guide On Screen, G-LINK, VCR Plus+ and PlusCode
are registered marks of Gemstar-TV Guide International
and/or one of its affi liates.
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