SonicWALL Content Filtering Client Quick start guide

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SonicWall™ContentFiltering
Client3.1
GettingStartedGuide
Copyright©2017SonicWallInc.Allrightsreserved.
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Content
FilteringClientGettingStartedGuide
Updated‐March2017
SoftwareVersion‐3.1
23200338900RevA
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WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.
CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.
IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.
SonicWallContentFilteringClient3.1GettingStartedGuide
Contents
3
Overview..................................................... . . . ..................5
ContentFilteringClientOverview.......... .............
................................. 5
PlatformCompatibility...............
............................... ................... 6
GuideContents............... .................................
............... ........ 7
GuideConventions............... ..........
.............................. .. ........... 7
ContentFilteringClientPrerequisites...
................................................8
MySonicWall..
............... ................................... ..................... 8
NetworkSecurityApplianceRegistration..........................
........................ 9
Licensing.........................
............................... ....................10
LicensingContentFilteringClientwithaNetworkSecurityAppliance...................... 10
LicensingContentFilteringClientwithoutaNetworkSecurityAppliance.........
.......... 11
Installing&UninstallingCFC....................................
......................13
WindowsOptions...........................
............................... .......... 13
InstallingMSIFilewiththeWizard ...
................................................ 14
CommandLine
Installation.........................................................16
GhostInstallation ........................................
............... .......... 16
WindowsCommandLineUninstall........... ..........
............... ............... 17
MacOptions..................
............... ................. .......................18
MacOSInstallation........................... ................
....................18
MacOSUninstall...........................
............................... .......20
ChromeOSInstallation .........
.................................. .....................21
InstallationviaBlockedPage........................... ..............
..................21
BasicAdministration ..............................
..................................24
AccessingEPRS. ..............
................................................... .....24
UsingMySonicWall...........................................
.....................24
UsingSonicOSInterface..........................
.................................. 25
ViewingStatus ..............
............................... .......................... 27
Schedules ......................... .................
............... .................. 27
ViewingSchedules ........... ....
............... .................................. 28
Adding
aScheduleGroup........... ................................... ............ 28
CloningaNewEnforcementPolicy...................................
...................29
AddingaNewClientGroup............... ...........
.................................. 30
ContentFilteringClientReports ............
............................................. 31
ClientCFEnforcement..
.............................................................34
EnablingClientCFSinNetworkZones............ ................. .....
..................34
ConfiguringClientCFEnforcement............................
.......................... 36
Contents
SonicWallContentFilteringClient3.1GettingStartedGuide
Contents
4
AutoDetectionofContentFi lteringClient..............................................40
ConfiguringtheNetworkSecurityAppliance............... ..............................
.40
ConfiguringEPRS.............................. .................
...................... 42
EnablingaBlockedProcess........................
...................................44
SonicWallSupport ..............
....................................................47
SonicWallContentFilteringClient3.1GettingStartedGuide
Overview
1
5
Overview
SonicWall™offerscomprehensivewebcontentsecuritythatblocksselectedwebcontentandenforces
protectionandproductivitypolicies.ThemaincomponentsareContentFilteringService(CFS),SonicWall
ContentFilteringClient(CFC),andEPRS(EnforcedPolicy&ReportingSystem).CFSrunsonthefirewalland
protectsthedevicesbehindthefirewall.ContentFiltering
Clientrunsontheclientdevices—likealaptop,for
example—andprotectsdevicesregardlessofwherethedeviceislocated,evenifitisconnectedoutsidethe
firewall.EPRSprovidesadministratorswiththemeanstomanageContentFilteringClientfromacentralweb
interface.
Topics:
ContentFilteringClientOverview
PlatformCompatibility
GuideContents
GuideConventions
ContentFilteringClientOverview
TheSonicWallContentFilteringClient(CFC)providesprotectionandproductivitypolicyenforcementfor
businesses,schools,librariesandgovernmentagencies.ContentFilteringClienthasarevolutionarycontent
filteringarchitecturethatutilizesascalable,dynamicdatabasetoblockobjectionableandunproductiveWeb
content.
ContentFilteringClientcombinescontrolandflexibilitytoensureprotection
andproductivity.Itprevents
individualusersfromaccessinginappropriatecontentwhilereducingorganizationalliabilityandincreasing
productivity.Websitesareratedaccordingtothetypeofcontenttheycontain.ContentFilteringClientfilters
accesstothesewebsitesbasedupontheirratingsandbasedonthepolicysettingsforthat
userorgroup.
Businessescantypicallycontrolwebsurfingbehaviorandwebcontentwhenthebrowsingisinitiatedona
devicewithintheperimeterofthenetworksecurityappliancebysettingfilterpoliciesontheappliance.But
whenthesamedevice,alaptopforexample,exitstheperimeter,thecontrolis
lost.TheContentFilteringClient
addressesthisgapbyblockingobjectionableandunproductivewebcontentoutsidethenetworksecurity
applianceperimeter.
SonicWallnetworksecurityappliancesworkinconjunctionwithSonicWallContentFilteringClient
automatically.TheclientisdesignedtoworkwithWindows,MacOSandChromedevices.
SonicWallContentFilteringClient3.1GettingStartedGuide
Overview
6
ThethreemainfunctionsoftheSoni cWallContentFilteringClientsolutionare:
PlatformCompatibility
SonicWallContentFilteringClientissupportedontheWindows,MacOSandChromeOS.
WindowsClients
SonicWallContentFilteringClientissupportedon32bitand64bitversionsofMicrosoftWindows.
ThefollowingspecifiestheminimumhardwarerequirementsforWindowsclients:
Processor:2GHzorhigher(32bit/64bit)
2GBRAMorhigher
MacOSClients
SonicWallContentFilteringClientissupportedonMacOSX10.9andabove.However,32bitMacOSXisnot
supported.
ChromeOSClients
SonicWallContentFilteringClientissupportedonChromeOSversions1.0.154andabove.
Networksecurityappliance
runningSonicOS
FacilitatesandverifieslicensingoftheContentFilteringClient.Also
usedtoconfigure,enableanddisableenforcement,exclusions,and
othersettings.
Automatictriggering InstallstheSonicWallContentFilteringClientonanyusersystem
attemptingto
accesstheInternetwithoutContentFilteringClient
installed.TheuserisblockedfromaccessingWebsitesuntilitis
installed.
EPRSonthecloudbasedserver Canbeusedtoadministeruserandgrouppolicies.Itisaccessed
fromMySonicWallorfromSonicOSrunningontheappliance.
Windows10 Windows8
Windows
8.1 Windows7
SonicWallContentFilteringClient3.1GettingStartedGuide
Overview
7
GuideContents
Thisdocumentdescribeshowtoconfigureanddeploythe SonicWallContentFilteringClient.Itincludes:
Thischapter,Overview,providesanoverviewoftheSonicWallContentFilteringClientanddescribesthe
conventionsusedwithinthisguide.
Chapter2,ContentFilteringClientPrerequisites,reviewsthetasksthatneedtobedonebefore
SonicWall
ContentFilteringClientcanbeinstalledontheclientsystems.
Chapter3,Installing&UninstallingCFC,describeshowtoinstallanduninstalltheSonicWallContent
FilteringClient.
Chapter4,BasicAdministration,describeshowtoperformsomebasicEPRSadministrationtasks.
Chapter5,ClientCFEnforc ement,describessomecontent
filteringconfigurationstepsthatcanbe
performedonthenetworksecurityappliance,usingtheSonicOSinterface.
AppendixA,AutoDetectionofContentFilteringClient,providesinformationonhowtosetupauto
detectionofthefirewallwhenanIPaddresschangeisdetected.
AppendixB,EnablingaBlockedProcess,
providesadditionalinformationonblockedprocessesandhow
toallowthem.
Gotohttps://support.sonicwall.com/technicaldocumentsforthelatestversionofthisguideaswellasother
SonicWallproductsandservicesdocumentation.
GuideConventions
Thefollowingconventionsareusedinthisguide:
Textconventions
Convention Use
Boldtext Usedinprocedurestoidentifyelementsintheuserinterfacelikedialogboxes,
windows,screennames,andbuttons.Alsousedforfi lenamesandtextor
valuesyouarebeinginstructedtoselectortypeintotheinterface.
Computer code Indicates
samplecodeortexttobetypedatacommandline.
<Computer code
italic>
Representsavariablenamewhenusedincommandlineinstructionswithin
theanglebrackets.Thevariablenameandanglebracketsneedtobereplaced
withanactualvalue.Forexampleinthesegmentserialnumber=<your
serial number>,replacethevariable
withtheserialnumberfromyour
device:serialnumber=C0AEA0000011.
Italic Indicatesthenameofatechnicalmanual.Alsoindicatesemphasisoncertain
wordsinasentence.Sometimesindicatesthefirstinstanceofas ign ificant
termorconcept.
Menuitem>Menuitem IndicatesamultiplestepManagementInterfacemenuchoice.Forexample,
System
>StatusmeansselectSystemoptionfirstandthenselectStatus.
SonicWallContentFilteringClient3.1GettingStartedGuide
ContentFilteringClientPrerequisites
2
8
ContentFilteringClientPrerequisites
PriortoconfiguringanddeployingtheSonicWallContentFilteringClient,severalactivitiesneedtobecompleted
toreceivethebenefitsofSonicWallsecurityservices,firmwareupdates,andtechnicalsupport:
CreateorvalidateyourMySonicWallaccount.
Verifythenetworksecurityapplianceisregistered.
LicenseoractivatetheContentFilteringClientsoftware.
This
chapterreviewstheseactivitiesandprovidesguidanceforensuringtheircompletion.
Topics:
MySonicWall
NetworkSecurityApplianceRegistration
Licensing
MySonicWall
SonicWallrequiresaMySonicWallaccountpriortoconfiguringyournetworksecurityapplianceandsecurity
services.MySonicWallisusedtoregisteryourSonicWallapplianceandtoactivateorpurchaselicensesfor
securityservices,support,orsoftwarespecifictoyoursecuritysolution.Ifyouhaven’talreadydoneso,createa
MySonicWallaccount;otherwise,
youcanskiptoNetworkSecurityApplianceRegistration.
TocreateanewMySonicWallaccountfromanycomputer:
1Navigatetohttps://www.mysonicwall.com.
2Intheloginscreen,clicktheRegisterNowlink.
SonicWallContentFilteringClient3.1GettingStartedGuide
ContentFilteringClientPrerequisites
9
3CompletetheRegistrationform.Thefieldswithanasterisk(*) arerequired.
4 ClickonRegister.
5Verifythattheinformationiscorrect,andthenclickSubmit.
6Toconfirmyouraccountwascreated,clickContinue.
NetworkSecurityApplianceRegistration
ThenetworksecurityappliancethatispartoftheSonicWallContentFilteringClientsolutionneedstobe
registeredbeforeyoucanconfigureandimplementanysecurityservices.Registeringyourappliancecanbe
doneindifferentways,butSonicWallrecommendsregisteringyourappliancethroughtheSonicOS
ManagementInterface.
ToverifyregistrationofyourSonicWallappliance:
1Logintothenetworksecurityappliance.
2 SelectSystem>Status.
Iftheapplianceisnotregisteredyet,amessagedisplaysatthetopofthescreenstatingthatyour
SonicWallapplianceisnotregistered.YoucanclickontheRegisterlink.RefertotheGetting
StartedGuideforyourparticular
networksecurityappliancefordetailedinformationonhowto
registeryourdevice.
Iftheapplianceisregistered,youseesysteminformationsimilartothefollowing:
NOTE:YoucanalsovalidatethelicensestatusforSonicWallContentFilteringClientonthe
System>Statuswindow(seeabove).LookintheSecurityServicessectiontoseeif
SonicWallContentFilteringClientiseitherLicensedorNotLicensed.
SonicWallContentFilteringClient3.1GettingStartedGuide
ContentFilteringClientPrerequisites
10
Licensing
SonicWallContentFilteringClientcanbelicensedasasecurityserviceassociatedwithaSonicWallnetwork
securityapplianceorasastandaloneservicewithoutanassociatedappliance.
Topics:
LicensingContentFilteringClientwithaNetworkSecurityAppliance
LicensingContentFilteringClientwithoutaNetworkSecurityAppliance
LicensingContentFilteringClientwithaNetwork
SecurityAppliance
TolicenseSonicWallContentF ilteringClientwithanetworksecurityappliance:
1Logintoyournetworksecurityapplianceasanadmin.
2NavigatetotheSystem>Licensespage.
3UnderManageSecurityServicesOnline,selectclickhereinthelineToActivate,Upgrade,orRenew
services.
4EnteryourMySonicWallaccountcredentialstologintoMySonicWall.
SonicWallContentFilteringClient3.1GettingStartedGuide
ContentFilteringClientPrerequisites
11
5FindContentFilteringClientintheManagedServicesOnlinelistand checktheoptionsunderManage
Service:
6 DependingonyourchoiceinStep5,typeorpastetheactivationkeyintothelicensekeyfieldandclick
Submit.
LicensingContentFilteringClientwithoutaNetwork
SecurityAppliance
TolicenseSonicWallContentF ilteringClientwithoutanassociatednetworksecurityappliance:
1LogintoMySonicWall.
2 SelectthelinkintheFreeTrialSoftwaresection.
3GototheAntiVirus/SonicWallContentFilteringClientsectionandtypeadescriptivenameforContent
FilteringClientintheFriendlyNamefield.
ManageServiceOptions Definition
TryorActivate IfContentFilteringClientisalreadylicensed,theseoptionsdonot
show.
IfContentFilteringClientisnotlicensed,selectTryor
Activate.Tryenablesa30dayfreetrial.Activateenablesthe
ContentFilteringClientserviceifyouhavethekey .
Upgrade Youhaveadditionalli censesthatyouwanttoassociatewith
ContentFilteringClient;selectUpgradeandprovidetheactivation
keys
whenrequested.
Renew YoucanrenewyourContentFilteringClientlicensesbeforethey
expirebyselectingthisoption.
SonicWallContentFilteringClient3.1GettingStartedGuide
ContentFilteringClientPrerequisites
12
4 ClickTryNow.
5IntheManageClientDistributionGroupServicespage,scrolldowntotheApplicableServicessection.
6IntherowforContentFilteringClient,clickoneofthefollowingbuttonsintheActioncolumn:
Tobuytheservice,clickontheshoppingcarticon.
Togetafree30day
trial,clickonthetryicon.
Toactivatetheservice,clickonthekeyicon.Tousethisoption,youshouldalreadyhavealicense
keyfromapreviouspurchaseoftheservice.
7 Followtheonscreeninstructionstocompletethepurchaseoractivation.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
3
13
Installing&UninstallingCFC
ThissectiondescribestheprocessforinstallingtheSonicWallContentFilteringClientonendusersystems.Ref er
tothesectionthatappliestotheoperatingsystemforyourendusersystem.
Topics:
WindowsOptions
MacOptions
ChromeOSInstallation
InstallationviaBlockedPage
ContentFilteringClientcanbeinstalledongroups
ofsystemsbyusingstandardtoolslikegrouppolicies.Those
processesarenotincludedinthisdocument.
WindowsOptions
SonicWallContentFilteringClientcanbeeasilyinstalledonaWindowssystem,andthereareseveraldifferent
waysofdoingit.YouneedthelogininformationforyourMySonicWallaccountandtheserialnumberforthe
networksecurityappliancethisclientshouldbeassociatedwith.IfyouareconfiguringContentFiltering
Client
withoutafirewallappliance,refertoLicensingContentFilteringClientwithoutaNetworkSecurityAppliancefor
moreinformation.
Topics:
InstallingMSIFilewiththeWizard
CommandLineInstallation
GhostInstallation
WindowsCommandLineUninstall
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
14
InstallingMSIFilewiththeWizard
ToinstalltheContentFilteringClientonaWindowsdeviceusingtheCFC.msi:
1LogintoyourMySonicWallaccount.
2NavigatetotheDownloads>DownloadCenterpage.
3IntheSoftwareTypefield,selectContentFilteringClientfromthedropdownlisttosortonthat
product.
4 ClickonContentFilteringClientandsavetheCFC<versionNum>.msi filetoyourlocalsystem,where
<versionNum>is
thecurrentversionnumberavailable.
5DoubleclicktheCFC<versionNum>.msifiletostarttheinstallationsetupwizard.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
15
6Inthenextscreen,inputtheserialnumberofthenetworksecurityapplianceassociatedwiththis
system.
7AftertheSetupWizardcompletestheinstallation,clickonFinishtocompletetheinstallation.
NOTE:IfyouarebehindtheSonicWallfirewall,youdonotneedtoenteraserialnumber.During
theinstallprocessthefirewallisconfiguredforenforc ementandthefirewallserialnumberis
detectedautomatically.
NOTE:Theserialnumberisrequired.IfyouareinstallingContentFilteringClientwithoutanetwork
securityapplianceyouneedvirtualappliancenumber.RefertoLicensingContentFilteringClient
withoutaNetworkSecurityApplianceformoreinformation.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
16
Afterasuccessfulinstallation,theSonicWallContentFilteringClientprogramdisplaysintheControlPanel
Programsand Featureswindowontheendusersystem.Toverify,gotoStart>ControlPanelandclick on
ProgramsandFeatures.LookforContentFilteringClientinthelist.
CommandLineInstallation
ToinstalltheContentFilteringClient.msifilefromthecommandline:
1Openacommandlinewindow.
2LogininAdminmode.
3Navigatetowherethe.msifileislocated.
4Typein thefollowingcommand(boldtext):
GhostInstallation
TheSonicWallContentFilteringClientalsosupportsaghostinstallation.
Toperformaghostinstall:
1Openacommandlinewindow.
2LogininAdminmode.
NOTE:ContentFilteringClientcannotbeuninstalledthroughtheWindowsControlPanelProgramsand
Features.Itmustbeuninstalledusingthecommandline.RefertoWindowsCommandLineUninstallfor
moreinformation.
msiexec/iCFC<versionNum>.msi/l*v<cfcsetup.log>/qnserialnumber=<yourserialnumber>
where:
/i Installsthefilelistedimmediatelyafter
the/ioption.Inthisexamplethefilebeing
installedisCFC<versionNum>.msi,where<versionNum>istheversionnumberofthe
software.
/l*v Logverboseandlogallinformationinthefilenamespecifiedbythevariable
<cfcsetup.log>.
/qn Performsasilentinstallation.
NOTE:Ifyouusethe/qnoption,youmustopentheDOSpromptasanadministratorandspecify
theserialnumberoftheappliance.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
17
3Typein thefollowingcommand:
msiexec /i CFC-<versionNum>.msi /l*v cfcsetup.log /qn
serialnumber=<your serial number> ghost=1
where<versionNum>representstheversionnumberoftheCFCpackageand<yourserialnumber>
representstheserialnumberofyournetworkappliance.
WindowsCommandLineUninstall
ContentFilteringClientdoesnothaveanuninstalloptioninAdd/RemoveControlPanel.ContentFilteringClient
uninstallrequiresadminprivileges.
TouninstallContentFilteringClientversion3.x:
1OpenacommandlinewindowinAdminmode.
2RunthefollowingcommandtogetuninstallinformationabouttheCFCapplication:
OnWindows64bitsystem:
“C:\Program Files (x86)\SonicWall\Content Filtering Client”
cfcservice -show install
OnWindows32bitsystem:
“C:\Program Files\SonicWall\Content Filtering Client” cfcservice -
show install
Asampleoftheoutputisshownbelow.Valuesvary,basedonyourinstallation.
Product Name: Content Filtering Client
Version: 3.1.55.0314
Publisher: SonicWall
Upgrade Code: {55159624-54cb-4ba1-82bc-1993614361a6}
Product Code: {BAD36ED1-9083-4C36-974D-3941DE2432DD}
Uninstall Command: msiexec.exe /X{BAD36ED1-9083-4C36-974D-
3941DE2432DD} PASSWORD=<password>
Help Link: https://support.soniwall.com
Install Date: 20170315
Installed Language: 1033
Install Location: C:\Program files (x86)\SonicWall\Content Filtering
Client\
Install Source: C:\Users\lsmirnov\Desktop\3.1.55.0314\
Local Package: C:\WINDOWS\Installer\2f673029.msi
3FindtheuninstallcommandintheoutputfromStep2andrunitfromthecommandline.
msiexec.exe /X{BAD36ED1-9083-4C36-974D-3941DE2432DD}
PASSWORD=<password>
YoucanalsofindtheuninstallpasswordforthisclientfromEPRS.RefertotheSonicWallEnforcedClient
PolicyandReportingServerAdministrationGuideformore
information.
NOTE:Thismustbethelastapplicationinstalledonyoursystem.Donotrebootthesystemafter
completingtheinstalluntilaghostiscreated,otherwisethe imagefromtheghosthasthesameGUID
acrossmultipleinstalls.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
18
MacOptions
SonicWallContentFilteringClientcanbeeasilyinstalledtheonaMacsystem.Youneedthelogininformation
foryourMySonicWallaccountandtheserialnumberforthenetworksecurityappliancethisclientshouldbe
associatedwith.
Topics:
MacOSInstallation
MacOSUninstall
MacOSInstallation
ToinstalltheSonicWallContentFilteringClientforasystemrunningMacOS:
1LogintoyourMySonicWallaccount.
2NavigatetotheDownloads>DownloadCenterpage.
3IntheSoftwareTypefield,selectContentFilteringClientfromthedropdownlisttosortonthat
product.
4 ClickonSonicWallContentFilteringClientMacandsavetheCFCSetup_<versionNum>.pkgtoyourlocal
system.
5Doubleclickthe
CFCSetup.pkgtostarttheinstallationsetupwizard.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
19
6Entertheserialnumberassociatedwiththeclientwhenprompted.
7Enteryoursystemadminpasswordwhenprompted.Oncevalidated,theinstallationcontinues.
SonicWallContentFilteringClient3.1GettingStartedGuide
Installing&UninstallingCFC
20
Aftertheclientissuccessfullyinstalled,anotificationdisplays.
MacOSUninstall
TouninstalltheSonicWallContentFilteringClientfromaMacOSsystem,runthefollowingscriptfromthe
terminal:
/Library/SonicWALL/CFC/UninstallCFC
NOTE:Youmayhavetoentertheadminpasswordtocompletetheuninstallationprocess.
/