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Replacingthekeyboardormouse.....63
Completingthepartsreplacement.....64
Chapter6.Recoveryinformation...67
Creatingandusingrecoverymedia......67
Creatingrecoverymedia.........67
Usingrecoverymedia..........68
Performingbackupandrecoveryoperations...68
Performingabackupoperation......68
Performingarecoveryoperation......69
UsingtheRescueandRecoveryworkspace...69
Creatingandusingarescuemedium......70
Creatingarescuemedium........70
Usingarescuemedium.........71
Reinstallingpreinstalledapplicationsanddevice
drivers..................71
Reinstallingsoftwareprograms........72
Reinstallingdevicedrivers..........73
Solvingrecoveryproblems..........73
Chapter7.UsingtheSetupUtility
program................75
StartingtheSetupUtilityprogram.......75
Viewingandchangingsettings........75
Usingpasswords..............75
Passwordconsiderations.........76
Power-OnPassword..........76
AdministratorPassword.........76
HardDiskPassword...........76
Setting,changing,anddeletingapassword.76
Erasinglostorforgottenpasswords(clearing
CMOS)................77
Enablingordisablingadevice........77
Selectingastartupdevice..........78
Selectingatemporarystartupdevice....78
Selectingorchangingthestartupdevice
sequence...............78
EnablingErPcompliancemode........78
Smartperformancechoices.........79
ExitingfromtheSetupUtilityprogram.....79
Chapter8.Updatingsystem
programs...............81
Usingsystemprograms...........81
Updating(ashing)theBIOSfromadisc....81
Updating(ashing)theBIOSfromyouroperating
system..................82
RecoveringfromaPOST/BIOSupdatefailure..82
Chapter9.Preventingproblems...83
Keepingyourcomputercurrent........83
Gettingthelatestdevicedriversforyour
computer...............83
Updatingyouroperatingsystem......83
UsingSystemUpdate..........83
Cleaningandmaintenance..........84
Basics................84
Cleaningyourcomputer.........85
Goodmaintenancepractices.......86
Movingyourcomputer...........86
Chapter10.Troubleshootingand
diagnostics..............89
Basictroubleshooting............89
Troubleshootingprocedure..........90
Troubleshooting..............91
Audioproblems............91
CDproblems.............93
DVDproblems.............93
Intermittentproblems..........95
Keyboard,mouse,orpointingdevice
problems...............95
Monitorproblems............97
Networkingproblems..........99
Optionproblems............101
Performanceandlockupproblems.....102
Printerproblems............105
Serialportproblems...........105
Softwareproblems...........105
USBproblems.............106
Diagnosticprograms............107
LenovoThinkVantageToolbox.......107
PC-DoctorforDOS...........107
Chapter11.Gettinginformation,
help,andservice..........109
Informationresources............109
LenovoThinkVantageTools........109
ThinkVantageProductivityCenter.....109
LenovoWelcome............109
HelpandSupport............109
SafetyandWarranty...........110
LenovoWebsite(http://www.lenovo.com)..110
LenovoSupportWebsite.........110
Helpandservice..............110
Usingthedocumentationanddiagnostic
programs...............110
Callingforservice............111
Usingotherservices..........111
Purchasingadditionalservices......112
ivThinkCentreUserGuide