Motion CL920FWS-002 User manual

CL920 Tablet PC

Model FWS-002

User’s Guide

This document contains information protected by

copyright. No part of this document may be

reproduced in any form without written consent from

Motion.

The information in this document is provided “as is”

and is subject to change without notice. Motion is not

liable for errors or omissions in this document.

Motion, Motion Computing, View Anywhere, and

SnapWorks are trademarks or registered trademarks of

Motion Computing, Inc. in the U.S.A. and other

countries.

Acrobat is a registered trademark of Adobe Systems

Incorporated.

Bluetooth is a registered trademark owned by the

Bluetooth SIG, Inc., U.S.A. and licensed to Motion

Computing, Inc.

Intel, Core, and vPro are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in

the United States and other countries.

Computrace is a registered trademark of Absolute

Software Corp.

WinMagic and SecureDoc are trademarks or

registered trademarks of WinMagic, Inc.

Realtek is a trademark of Realtek Semiconductor

Corporation.

Microsoft, Windows, and Windows Journal are

trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other

countries.

Qualcomm, Gobi, and Gobi 5000 are trademarks or

registered trademarks of Qualcomm Incorporated.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

HDMI, the HDMI logo, and High-Definition Multimedia

Interface are trademarks of HDMI Licensing LLC in the

United States and other countries.

AMI and AMI Aptio are trademarks of American

Megatrends, Inc.

End users may not loan, rent, lease, lend, or otherwise

transfer the CDs or DVDs provided for recovery

purposes to another user, except as permitted in the

End User License Agreement for such product.

This product incorporates copy protection technology

that is protected by U.S. and foreign patents, including

patent numbers 5,315,448 and 6,836,549, and other

intellectual property rights. The use of Macrovision's

copy protection technology in the product must be

authorized by Macrovision. Reverse engineering or

disassembly is prohibited.

Motion Computing, Inc. has made every effort to

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The Motion Computing products and services may be

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Additional patents may also be pending. For more

information, see

www.motioncomputing.com/info/patents.asp.

The end user may access only one operating system

language version.

L'utilisateur final ne peut accéder qu'à une seule

version linguistique du système d'exploitation.

Der Endbenutzer darf nur auf eine Sprachversion des

Betriebssystems zugreifen.

De eindgebruiker heeft slechts toegang tot één

taalversie van het besturingssysteem.

L'utente finale può accedere a una sola lingua del

sistema operativo.

El usuario final sólo podrá acceder a una versión de

idioma del sistema operativo.

Loppukäyttäjä voi käyttää vain yhtä

käyttöjärjestelmän kieliversiota.

Användaren har endast tillgång till en språkversion av

operativsystemet.

Slutbrugeren har kun adgang til ét af

operativsystemets sprogversioner.

Sluttbruker kan aksessere kun én av

operativsystemets språkversjoner.

O utilizador final pode alcançar somente uma versão

de língua do sistema de exploração.

O usuário final pode acessar apenas uma versão de

idioma do sistema operacional.

Model FWS-002

PN 024-02-0512-A00

Contents iii

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Optional features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Integrated Qualcomm® Gobi™ technology 4G LTE mobile broadband

with GNSS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Integrated u-blox 7-based augmented GPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

WinMagic® SecureDoc™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TPM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Computrace® Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Motion® CL-Series SlateMate™ with Magnetic Stripe Reader (MSR) and

Barcode Scanner (BCS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview of the CL920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Where to begin with your CL920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 2: Connect to a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 3: Get familiar with your CL920 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Lock and unlock the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Optional setup tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Create a recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Attach the pen tether. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Insert the digitizer pen battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

For more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 2 Using your CL920. . . . . . . . . . . . . . . . . . . . . . . .19

Motion Computing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Motion Tablet Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Tablet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Pen and Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Tablet PC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Touch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Advanced settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents iv

Advanced settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sensors settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Show Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Know Your Motion Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering text and using the handwriting panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Windows 8.1 on-screen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Windows 8.1 handwriting panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Windows button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the built-in microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the documentation camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SnapWorks™ by Motion®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Magnetic Stripe Reader (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the barcode scanner (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Supported barcode types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Checking tablet battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Battery and power management tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the power plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using 4G LTE mobile broadband with GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Enabling 4G LTE Mobile Broadband with GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using Integrated u-blox 7-based augmented GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using WinMagic® SecureDoc™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the SIM card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the SD card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Creating a Windows 8.1 recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Create a USB recovery drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the Windows 8.1 recovery drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using System Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 3 Caring for your CL920. . . . . . . . . . . . . . . . . . . .50

General care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Caring for the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Traveling with your CL920 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents v

Chapter 4 CL920 Troubleshooting and FAQs . . . . . . . .53

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Power issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Battery issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Display issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Touch or pen issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Ports and connectors issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Network issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Wi-Fi issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Bluetooth issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Bluetooth wireless tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Mobile Broadband with GNSS issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Audio issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

System issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 1 Getting Started 6

Getting Started

1

The Motion CL920 Tablet PC is a durable, lightweight, and enterprise-ready rugged tablet

that provides robust computing power and a variety of integrated features to increase

productivity and reduce downtime in your mobile workflow.

The CL920 Tablet PC includes these features:

• Intel® Bay Trail Pentium N3540 quad-core processor

• Windows® 8.1 Pro 64-bit

• MIL-STD-810G

• IP52 (Water-, dust- and splash-resistant)

• Corning® Gorilla® Glass 3 for increased display damage resistance

• Magnesium internal frame and SSD storage

• Intel HD Graphics

• New signature Motion dot-pattern design for a ruggedized, non-slip surface texture

• 4 GB DDR3L onboard memory

• USB 3.0 and micro-HDMI ports and SD card slot

• Integrated 5.0 MP documentation camera and 1.3 MP web camera

• Dual input—digitizer pen and 10-point capacitive multi-touch

• 10.1” Wide HD (LED BL, 1366x768) Dual Bonded Display

• Screen Rotation: 0°, 90°, 180°, 270°

• Integrated 802.11a/g/n/ac Wi-Fi® and Bluetooth® 4.0

• Optional integrated Qualcomm® Gobi™ technology 4G LTE Mobile Broadband with

GNSS or optional integrated u-blox 7-based augmented GPS

• WinMagic® SecureDoc™ hard drive encryption software

• Trusted Platform Module (TPM) 1.2 for hardware-based security and optional Absolute®

Computrace Complete, which allows you to identify your Tablet PC in the case of loss or

theft.

Chapter 1 Getting Started Optional features 7

Optional features

This section describes the optional features available when you purchase your CL920.

Integrated Qualcomm® Gobi™ technology 4G LTE mobile

broadband with GNSS

You can purchase an CL920 Tablet PC with an optional integrated 4G LTE mobile broadband

with Global Navigation Satellite System (GNSS) module that enables you to connect to a

variety of mobile broadband networks for sending and receiving data wirelessly. You can

typically use mobile broadband anywhere you can use your mobile phone. Mobile

Broadband is based on cellular network technology, so you can use it in more places than

other local area wireless technologies.

The GNSS receiver uses GPS satellites and GLONASS satellites to determine the current

location, altitude, heading, and horizontal velocity of the CL920. You don’t need a network

connection or an account with a mobile broadband network carrier to use the GNSS

receiver. You can use it with your preferred mapping applications to find your current and

desired locations.

N

OTE: The GNSS module is not available on systems equipped with optional integrated

augmented GPS

.

For information on setting up mobile broadband, see Using 4G LTE mobile broadband with

GNSS on page 41.

Integrated u-blox 7-based augmented GPS

You can purchase a CL920 Tablet PC with an optional embedded discrete Global Positioning

System (GPS) module that supports the Wide Area Augmentation System (WAAS) for

improved accuracy in the United States; European Geostationary Navigation Overlay

Service (EGNOS) for improved accuracy in Europe; and Multi-functional Satellite

Augmentation System (MSAS) for improved accuracy in Japan. The proper Augmentation

system will be detected based on your location. No special selection is required. The

augmentation feature uses signals from geostationary satellites to improve on the reliability

and accuracy of the signals from the GPS satellites. You can use it with your preferred

mapping applications to find your current and desired locations.

N

OTE: This option not available on systems equipped with optional integrated 4G LTE mobile

broadband with GNSS.

Chapter 1 Getting Started Optional features 8

Security

Your CL920 includes several features that you can use to enhance the security of your data

and serve as the foundation for complementary security technologies. The core security

features include password-protected BIOS, networking control, optional Computrace®

Complete tracking software, WinMagic® SecureDoc™ hard drive encryption software, and

TCG Trusted Platform Module (TPM) 1.2.

WinMagic® SecureDoc™

WinMagic SecureDoc is an application that you can use to encrypt your hard drive. This

application is included with your CL920 Tablet PC and must be enabled to activate. For

additional information, Using WinMagic® SecureDoc™ on page 42.

TPM

With the built-in TPM 1.2 and Infineon Security Platform Tools, you can create and manage

digital certificates, user and device authentication, full disk data encryption, and restricted

network access. These features are most commonly used by enterprises and enabled by the

system administrator. To download and install TPM, go to http://

www.motioncomputing.com/us/support/downloads, select your Tablet PC model and

operating system, and then tap Show Results. Scroll down to the Trusted Platform

Module (TPM) Software section and select the download link.

Computrace® Complete

The CL920 Tablet PC can be purchased with the optional Computrace Complete, which

offers enhanced data protection, improved IT asset management, and managed computer

theft recovery. With Computrace, organizations can track, manage, and secure their entire

computer fleet—including remote and mobile devices—on or off the network.

Chapter 1 Getting Started Optional features 9

Motion® CL-Series SlateMate™ with Magnetic Stripe Reader

(MSR) and Barcode Scanner (BCS)

You can purchase an optional CL-Series SlateMate™ with Magnetic Stripe Reader (MSR) and

Barcode Scanner (BCS). The CL-Series SlateMate™ is the first in a family of integrated

expansion modules designed to provide additional functionality. You can view additional

information about the CL-Series SlateMate here: http://www.motioncomputing.com/us/

products/rugged-tablets/cl920#accessories.

Magnetic

Stripe Reader (MSR)

Barcode

Scanner (BCS)

Button

Status light

Chapter 1 Getting Started Overview of the CL920 10

Overview of the CL920

The following photos illustrate the features available on the CL920 Tablet PC.

Front

Speaker Listen to audio warnings, music, and other multimedia applications.

Web camera Interact with people online, stream video, or capture color images with

a 1.3MP web camera.

Web camera light Indicates that the web camera is active.

Microphones Use voice commands, record audio, and dictate notes with the two

dual-array microphones with built-in noise cancellation.

Volume buttons Adjust the volume up or down.

Microphones

Speaker

Web camera

Web camera light

Windows button

Touchscreen display

Battery charge

indicator lights

Volume

buttons

Ambient light sensor

Chapter 1 Getting Started Overview of the CL920 11

Back

Battery charge

indicator lights

Monitor battery status. When running on battery, the LED lights on the

front show the current level of battery charge when the battery gauge

button on the left side of the tablet is pressed.

Ambient light sensor Measures the light in your environment and can automatically adjust

the brightness of the display.

Windows button Opens the Windows Start screen or the Windows desktop.

Touchscreen display Use your finger or pen to access all the functions of the CL920 on the

10.1” HD display.

Documentation camera 5MP auto-focus camera that takes photos you can save

to your hard drive in a wide variety of graphic file

formats.

Dock connector Connect the CL920 to a CL-Series docking station.

Documentation camera

Dock connector

Chapter 1 Getting Started Overview of the CL920 12

Right side

Left side

Pen bay Store the pen when not in use.

Pen bay release

button

Press to open the pen bay.

Pen tether anchor Loop a pen tether through this attach point to keep your pen with

the tablet.

Power button Press to turn the tablet on and to put the CL920 Tablet PC to sleep.

Fan vent Provides ventilation for the internal cooling system.

Security button Press to lock and unlock the CL920. Equivalent to pressing Ctrl+Alt+Delete on a

keyboard.

Battery gauge button Check remaining battery power. Press the button to view battery gauge LED

lights on the front; the number of lights indicates the current level of battery

charge. See Checking tablet battery power on page 39.

SIM card slot Holds one micro (3FF) SIM card, required for use with the mobile broadband

option, and provided by your cellular network carrier.

Micro HDMI port Connect digital audio/video devices such as an external display monitor. The

Micro-HDMI (Type D) supports up to 1080p @ 60Hz.

Pen tether

attach point

Pen bay

release button

Pen bay

Power button

Fan vent

Security button

Battery gauge button

SIM card slot

Micro HDMI port

SD HC card slot

Audio in/out jack

USB 3.0

Power adapter

port

Chapter 1 Getting Started Overview of the CL920 13

Pen

The CL920 Tablet PC supports 10-point capacitive multi-touch with your fingers as well as

input with a CL-Series digitizer pen. You may find the pen handy when you want to write a

quick email or take notes. The pen is particularly effective for precise data entry and

navigation.

The CL-Series digitizer pen includes a pressure-sensitive tip and a function button. The pen

comes with an AAAA battery and pen tether.

You can purchase additional pens from the Motion Computing Accessories page. For more

information on using the pen, see Pen and Touch on page 21.

SDHC card slot Secure Digital (SD) memory card slot

Audio in/out jack Supports external stereo speakers, a stereo headset, or a stereo headset with

microphone using a standard TRS or TRRS 3.5mm plug.

USB 3.0 port Connect a USB device such as a mouse, digital camera, printer, or external storage

device.

Power adapter port Connect the power adapter.

Tip

Function button

Battery compartment

Chapter 1 Getting Started Where to begin with your CL920 14

Where to begin with your CL920

This section includes some steps you can follow to power up and get familiar with your

CL920 Tablet PC.

Step 1: Power up the tablet

1. Plug the power cord into an outlet.

2. Pull out the port door located at the bottom of the left side of the CL920 to expose the

power adapter port and plug the AC adapter into the power adapter port.

• The battery charging indicator on the left side of the CL920 turns amber to indicate

that the battery is charging.

• Keep the tablet on AC power until the battery is fully charged (the battery charging

indicator turns green). You don’t have to wait until the tablet is fully charged to turn it

on.

3. Press and release the power button located on the top of the left side of the CL920.

Step 2: Connect to a wireless network

The CL920 includes built-in Wi-Fi and Bluetooth. Your Tablet PC may also be equipped with

mobile broadband. To set up available wireless networks, follow these steps:

Step 1. Set up Wi-Fi

1. Enable Wi-Fi:

a. Swipe from the right side of the screen and tap Settings.

b. Tap the wireless network icon .

c. Tap the Wi-Fi On/Off switch to turn it On.

2. Select a wireless network from the list of available networks.

3. Follow the on-screen instructions.

Power adapter port door

Power button

Chapter 1 Getting Started Where to begin with your CL920 15

Step 2. Set up Bluetooth

1. Enable Bluetooth:

a. Swipe from the right side of the screen and tap Settings.

b. Tap Change PC Settings.

c. Under PC and Devices, tap Bluetooth.

d. Tap the Bluetooth On/Off switch to turn it On and the Tablet PC will search for

Bluetooth devices.

2. To add a Bluetooth device:

a. Ensure that the Bluetooth device is discoverable according to the manufacturer’s

instructions. (When a Bluetooth device is discoverable, it’s visible to other Bluetooth

devices within range.)

b. Select the desired Bluetooth device from the list of devices.

c. Follow the on-screen instructions.

Step 3. Set up Mobile Broadband with GPS (optional)

If you purchased your CL920 with the optional mobile broadband module, you can connect

to high-speed cellular networks worldwide. With the mobile broadband module and a data

plan from one of several cellular network providers, you have full Internet access.

N

OTE: Before you can connect to a mobile broadband network, you must have an active account

with a cellular network provider and obtain a SIM card for mobile broadband access.

To set up mobile broadband:

1. With the Tablet PC powered off, insert the SIM card and then power the tablet on.

2. Enable mobile broadband:

a. Swipe from the right side of the screen and tap Settings.

b. Tap the wireless network icon .

c. Tap the Mobile Broadband switch to turn it On.

3. If the desired network service provider isn’t displayed, tap (find more) under Mobile

Broadband.

a. Select location and tap OK.

4. Select the desired network service provider.

5. Follow the on-screen instructions.

N

OTE: If you purchased your CL920 with the optional 4G LTE mobile broadband with Global

Navigation Satellite System (GNSS) module or the optional GPS with SBAS module, your

CL920 has GPS capabilities. You can use GPS with your preferred mapping application to

find your current and destination locations.

Chapter 1 Getting Started Where to begin with your CL920 16

Step 3: Get familiar with your CL920 Tablet PC

Once you’ve set up your CL920, take a few minutes to get familiar with your Tablet PC.

• Use Motion Computing tools to configure basic Windows 8.1 settings, customize your

tablet according to your work style, and to access CL920 documentation and the Motion

Support and Tablet PC accessories websites. See Motion Tablet Center on page 20 and

Know Your Motion Tablet on page 28.

• Open the writing pad and provide handwriting samples to improve handwriting

recognition. See Entering text and using the handwriting panel on page 29.

• Take photos or use the web camera. See Using the cameras on page 31.

Step 4: When you take a break

When you leave your Tablet PC for a while, you can lock it to prevent unauthorized access

by pressing the security button and then by tapping Lock on the following screen. You can

configure the Power button to shut down your Tablet PC or to put it in Sleep or Hibernate

mode to save power when you press the Power button. For more information on power

options, see Power settings on page 25.

N

OTE: The power button blinks when the tablet is in Sleep mode.

Lock and unlock the Tablet PC

To lock the Tablet PC, either:

• Press the security button on the left side of the tablet.

OR

• If a keyboard is attached, press Ctrl+Alt+Delete.

To unlock the tablet:

• Press the security button or Ctrl+Alt+Delete again.

Sleep mode

Place your tablet in Sleep mode when you go away for a short period of time. Push the

power button to put your Tablet PC to sleep. Sleep mode conserves battery power while

you’re away and when you return, your desktop is the same as you left it. To wake up the

tablet from Sleep mode, press the power button again.

Chapter 1 Getting Started Optional setup tasks 17

Optional setup tasks

Create a recovery drive

Once you’ve set up your CL920 the way you like it, including installing your applications,

create a recovery drive on an external USB drive. A recovery drive will allow you to boot

your system and easily access a number of recovery and troubleshooting tools that you can

use if you encounter any issues with your Windows 8.1 installation. For more information,

see Create a USB recovery drive on page 46.

Attach the pen tether

The CL920 pen includes a tether so that you can attach the pen to your tablet to help

prevent misplacing it.

To attach the pen tether:

1. Slip one end of the tether through the hole at the end of the pen, then pull the pen

through the loop until it is tight.

2. Slip the other end of the tether through the attach point on the CL920, then pull the pen

through the loop until it is tight.

You can purchase additional pen tethers from the Motion Computing Accessories page.

Insert the digitizer pen battery

The digitizer pen is included with your CL920 and comes in a separate package along with

an AAAA battery and pen tether.

To insert the pen battery:

1. Unscrew the pen cap located at the top of the digitizer pen.

2. With the plus side of the battery toward the pen tip, insert the battery in the cavity of the

digitizer pen.

3. Screw the digitizer pen cap in place.

Connect the tablet to a docking station

The CL-Series docking station for the CL920 is a separate accessory that you can purchase

from the Motion Computing Accessories page.

The docking station includes:

• Three USB ports to connect a keyboard, mouse, or other USB devices

• An Ethernet port to connect to a local network

• A pen holder with a pen tether attach point

Chapter 1 Getting Started For more information 18

Connect the tablet to a display monitor

You can connect an external monitor to the CL920 Tablet PC using the Micro-HDMI port

(located on the left side of the tablet) with an appropriate connector, such as a DVI-HDMI

adapter.

For more information

Know Your Motion Tablet is located on your Tablet PC’s desktop. Open this application to

view the Getting Started document, which provides information and tips to help you get

started using your CL920 quickly.

N

OTE: If you don’t have access to a particular feature or setting on your Tablet PC, contact your

system administrator for additional information.

This User’s Guide describes the full set of CL920 features and provides instructions for

common tasks you’ll perform. The rest of this book is organized as follows:

• Using your CL920—Provides instructions for basic CL920 tasks including how to

customize your tablet to fit the way you work using Motion Tablet Center, how to use the

cameras, how to set up speech recognition, and more.

• Caring for your CL920—Provides suggestions for the care and maintenance of your

Tablet PC.

• CL920 Troubleshooting and FAQs—Provides answers for common issues you may

encounter as you begin to use your CL920.

You will find other useful information on our website:

• Motion Computing Support

• Free online training videos

• Knowledge Base

• Motion Computing Accessories

• Motion Computing Store

N

OTE: This User’s Guide is available in French, German, Spanish and Portuguese on our website.

Chapter 2 Using your CL920 19

Using your CL920

2

This chapter provides information about performing the following tasks:

• Using Motion Tablet Center on page 20

• Using Know Your Motion Tablet on page 28

• Entering text and using the handwriting panel on page 29

• Using the Windows button on page 30

• Connect an external monitor on page 31

• Using the built-in microphones on page 31

• Using the cameras on page 31

• Using the Magnetic Stripe Reader (optional) on page 37

• Using the barcode scanner (optional) on page 37

• Using the battery on page 39

• Using 4G LTE mobile broadband with GNSS on page 41

• Using Integrated u-blox 7-based augmented GPS on page 41

• Using Bluetooth on page 42

• Using WinMagic® SecureDoc™ on page 42

• Using the SIM card reader on page 44

• Using the SD card reader on page 44

• Locating your serial number on page 45

• Backing up your system on page 45

• Restoring your system on page 46

• Finding other software on page 49

Chapter 2 Using your CL920 Motion Computing applications 20

Motion Computing applications

Your CL920 includes some Motion Computing applications that will help you configure

your Tablet PC to fit your needs, manage common Windows 8.1 settings, and access

resources for additional information:

Motion Tablet Center

You can use Motion Tablet Center to access and configure the most commonly used

Windows 8.1 settings.

To open Motion Tablet Center:

• Tap the Motion Tablet Center icon in the Windows taskbar.

OR

• From the Windows 8.1 Start Screen, tap the Motion Tablet Center tile .

Motion Tablet Center is organized into categories, which are listed in the left pane. The main

screen displays system information about your Tablet PC.

Motion Tablet

Center

Provides a central location for accessing and configuring

the most commonly used Windows 8.1 settings.

Know Your Motion

Tablet

Provides easy access to CL920 documentation and the

Motion Support and Tablet PC accessories websites.

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