5500

United States Stove 5500, 5500M, 5500XL, KING User manual

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King/Ashley Pellet Stove
Please read this entire manual before installation and use of this appliance. Failure to follow
these instructions could result in property damage, bodily injury, or even death.
Contact your local building or re ofcials about restrictions and installation inspection
requirements in your area.
Save these instructions.
Owner’s Manual
UNITED STATES STOVE COMPANY • 227 INDUSTRIAL PARK ROAD • SOUTH PITTSBURG, TENNESSEE 37380 • WWW.USSTOVE.COM
FOR TECHNICAL ASSISTANCE: PHONE: (800) 750-2723 FAX: (423) 837-2109
Part No.: 851641
UNITED STATES STOVE COMPANY
“Keeping North America Warm Since 1869”
models 5500/5500M/5500XL
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5500M
5500XL
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TABLE OF CONTENTS .............................................................................................. 2
SAFETY PRECAUTIONS ........................................................................................... 3
SPECIFICATIONS ....................................................................................................... 4
HeatingSpecications .....................................................................................4
Dimensions ......................................................................................................4
ElectricalSpecications ...................................................................................4
FuelConsiderations .........................................................................................4
SafetyandEPACompliance ............................................................................ 4
INSTALLATION .......................................................................................................... 5
InstallationOptions ..........................................................................................5
FloorProtection ............................................................................................... 5
Clearances ......................................................................................................6
VentingRequirements ..................................................................................... 7
MaximumVentingDistance ............................................................................. 7
PelletVentType ...............................................................................................7
PelletVentInstallation ..................................................................................... 7
PelletVentTermination ....................................................................................7
VentTerminationClearances ...........................................................................8
ThroughtheWallInstallation ........................................................................... 9
ThroughtheRoof/CeilingInstallation............................................................... 9
OutsideAirSupply ......................................................................................... 10
SpecialMobileHomeRequirements ............................................................. 10
UNDERSTANDING YOUR STOVE ........................................................................... 11
CONTROL PANEL OVERVIEW ................................................................................ 12
OPERATION ........................................................................................................13-15
UnitPreparation .............................................................................................13
PerformingInitialTest ....................................................................................13
Performinga“DryRun” ..................................................................................13
Start-UpProcedure ........................................................................................14
ShutDownProcedure ....................................................................................14
DailyOperation ..............................................................................................15
SafetyandConvenienceFeatures ................................................................ 15
MAINTENANCE ...................................................................................................15-16
ExhaustSystem .............................................................................................15
InteriorChambers ..........................................................................................16
AshDisposal ..................................................................................................16
CheckandCleantheHopper ........................................................................ 16
MainDoorGaskets ........................................................................................16
BlowerMotors ................................................................................................16
PaintedSurfaces ........................................................................................... 16
Glass ..............................................................................................................16
Fall Start-Up ...................................................................................................16
SpringShutDown ..........................................................................................16
YearlyServicing .............................................................................................16
TROUBLE SHOOTING ............................................................................................. 17
ERROR CODES & DISPLAY INDICATORS ............................................................. 18
REPAIR PARTS DIAGRAM/LIST ........................................................................19-21
WIRING DIAGRAM ................................................................................................... 22
Table of Contents
USSC 3
Safety Precautions
IMPORTANT:Readthisentiremanualbeforeinstalling
and operating this product. Failure to do so may
resultinpropertydamage,bodilyinjury,orevendeath.
Properinstallationofthisstoveiscrucialforsafeand
efcientoperation.
Install vent at clearances specified by the vent
manufacturer.
Donotconnectthepelletventtoaventservingany
otherapplianceorstove.
Do not install a ue damper in the exhaust venting
systemofthisunit.
Useofoutsideairisnotrequiredforthisunit.
Contact your local building officials to obtain a
permitandinformationonanyadditionalinstallation
restrictionsorinspectionrequirementsinyourarea.
Do not throw this manual away. This manual has
important operating and maintenance instructions
thatyouwillneedatalatertime.Alwaysfollowthe
instructionsinthismanual.
ThisDSSOLDQFHLVGHVLJQHGIRUWKHXVHRISHOOHWL]HGIXHO
WKDWmeet or exceed the standard set by the Pellet)XHO
Institute(PFI). The use of other fuels will voidZDUUDQW\
Never use gasoline, gasoline-type lantern fuel,
kerosene, charcoal lighter uid, or similar liquids to
startor’freshenup’areinthisstove.Keepallsuch
liquidswellawayfromthestovewhileitisinuse.
Aworkingsmokedetectormustbeinstalledinthesame
roomasthisproduct.
Donotunplugthestoveifyoususpectamalfunction.
TurntheON/OFFSWITCHto”OFF’andcontactyour
dealer.
Yourstoverequiresperiodicmaintenanceandcleaning
(see”MAINTENANCE”).Failuretomaintainyourstove
mayleadtoimproperand/orunsafeoperation.
Disconnect the power cord before performing any
maintenance!NOTE:TurningtheON/OFFSwitchto
”OFF”doesnotdisconnectallpowertotheelectrical
componentsofthestove.
Nevertrytorepairorreplaceanypartofthestoveun-
lessinstructionsfordoingsoaregiveninthismanual.
Allotherworkshouldbedonebyatrainedtechnician.
Do not operate your stove with the viewing door
open. The auger will not feed pellets under these
circumstancesandasafetyconcernmayarisefrom
sparksorfumesenteringtheroom.
A
llow
the stove to cool before performing any
maintenance or cleaning. Ashes must be disposed
inametalcontainerwithatightttinglid.Theclosed
container of ashes should be placed on a non-
combustiblesurfaceorontheground,wellawayfrom
allcombustiblematerials,pendingnaldisposal.
Theexhaustsystemshouldbecheckedmonthlyduring
theburningseasonforanybuild-upofsootorcreosote.
Donottouchthehotsurfacesofthestove.Educateall
childrenonthedangersofahigh-temperaturestove.
Youngchildrenshouldbesupervisedwhentheyare
inthesameroomasthestove.
Thehopperandstovetopwillbehotduringoperation;
therefore,youshouldalwaysusesometypeofhand
protectionwhenrefuelingyourstove.
Apowersurgeprotectorisrequired.Thisunitmust
be plugged into a 110 - 120V, 60 Hz grounded
electricaloutlet.Donotuseanadapterplugorsever
the grounding plug. Do not route the electrical cord
underneath, in front of, or over the heater. Do not
routethecordinfoottrafcareasorpinchthecord
underfurniture.
Theheaterwillnotoperateduringapoweroutage.Ifa
poweroutagedoesoccur,checktheheaterforsmoke
spillageandopenawindowifanysmokespillsinto
theroom.
The feed door must be closed and sealed during
operation.
Never block free airow through the open vents of
theunit.
Keepforeignobjectsoutofthehopper.
Themovingpartsofthisstovearepropelledbyhigh
torqueelectricmotors.Keepallbodypartsawayfrom
theaugerwhilethestoveispluggedintoanelectrical
outlet.Thesemovingpartsmaybegintomoveatany
timewhilethestoveispluggedin.
Donotplaceclothingorotherammableitemsonor
nearthisstove.
When installed in a mobile home, the stove must
begroundeddirectlytothesteelchassisandbolted
to the oor. WARNING—THIS UNIT MUST NOT
BE INSTALLED IN THE BEDROOM (per HUD
requirements). CAUTIONTHE STRUCTURAL
INTEGRITYOFTHEMOBILEHOMEFLOOR,WALL,
ANDCEILING/ROOFMUSTBEMAINTAINED.
Thisapplianceisnotintendedforcommercialuse.
*Thisapplianceisafreestandingheater.Itisnotintendedtobeattachedtoanytypeofducting.Itisnotafurnace.
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Specications
HeatOutput
1
48,000BTU/hr.
Heating Capacity
2
800-2,000sq.ft.
Fuel Burn Rate
3
2.0-6.0lbs./hr.
BurnTime(lowestsetting) 5500/5500M-60hrs. 5500XL -160hrs.
HopperCapacity 5500/5500M-150lbs. 5500XL-320lbs.

5500/5500M 5500XL
Height
34in. 471/4in.
Width
26 in. 26 in.
Depth
25 in. 25 in.
Weight 250lbs. 275lbs.

1
BTUoutputwillvarydependingonthequalityoffuel.UsePFIlistedfuelsforthebestresults.
2
Heatingcapacitywillvarydependingonoorplanlayoutofyourhome,degreeofinsulation,andtheoutsidetemperature.
3
Pelletsizemayeffecttheactualrateoffuelfeedandburntimes.Fuelfeedratesmayvarybyasmuchas20%.UsePFIlistedfuelforbestresults.
Electrical Rating
110-120volts,60HZ,3.0Amps
Watts(operational)
175(approx.)
Watts(igniterrunning)
425(approx.)

FUEL CONSIDERATIONS
Your King/Ashley stove is designed to burn premium hardwoodpellets that comply withAssociationof Pellet Fuel
Industriesstandards.(Minimumof40lbsdensitypercubicft,1/4”to5/16”diameter,lengthnogreaterthan1.5”,notless
than8,200BTU/lb,moistureunder8%byweight,ashunder1%byweight,andsaltunder300partspermillion).Pellets
thataresoft,containexcessiveamountsofloosesawdust,havebeen,orarewet,willresultinreducedperformance.
SAFETY AND EPA COMPLIANCE
YourKing/Ashley stove hasbeensafetytestedandlistedtoASTME1509,(UM)84-HUDbyOMNI-TestLaboratories,
Inc.Portland,Oregon,USA.ItisalsocertiedandtestedtoEPAPhaseIIrequirements.
USSC 5
INSTALLATION OPTIONS
King/Ashley 


A—supportedbypedestal/legsandplacedonanon-combustibleoorsurfaceincompliancewith
clearancerequirementsforafreestandingstoveinstallation.
An—supportedbypedestal/legsandplacedonanon-combustibleoorsurfaceincompliancewithclearance
requirementsforanalcoveinstallation.
YourKing/Ashley stovemaybeinstalledtocodeineitheraor(seeSPECIALMOBILE
HOMEREQUIREMENTS).
ItisrecommendedthatonlyaauthorizedtechnicianinstallyourKing/Ashley stove,preferablyanNFIcertiedspecialist.
Installation
IMPROPER INSTALLATION: Themanufacturerwillnotbeheldresponsiblefordamagecausedbythemalfunc-
tionofastoveduetoimproperventingorinstallation.Call(800)750-2723and/orconsultaprofessionalinstaller
ifyouhaveanyquestions.
FLOOR PROTECTION
Thisunitmustbeinstalledonanon-combustibleoorsurface.Ifaoorpadisused,itshouldbeULlistedorequal.
Theoorpadornon-combustiblesurfaceshouldbelargeenoughtoextendaminimumof6-inchesinfront,6-incheson
eachside,and1-inchbehindthestove(seeFIGURE1).
Floorprotectionmustextendunderand2-inchestoeachsideofthechimneyteeforaninteriorverticalinstallation(see
FIGURE2).
YourKing/Ashley stovewillneedaminimum31”x38”oorprotector.
AFloorProtectorof1inchthickisrecommendedforthisinstallation.
6 USSC
Installation
CLEARANCES
YourKing/Ashleystovehasbeentestedandlistedforinstallationinresidential,mobilehome,andalcoveapplications
inaccordancewiththeclearancesgiveninFIGURES3-5andTABLE1.
NOTE: Distance “C” on the left-hand side of your King/Ashley stove may need to be greater than the mini-
mum required clearance for suitable access to the control panel.
FIGURE 3
SIDEWALLCLEARANCES
PARALLELINSTALATION
FIGURE 4
SIDEWALLCLEARANCES
CORNERINSTALATION
FIGURE 5
ALCOVECLEARANCES
PARALLEL A-Backwalltounit 2.00/50mm
B-Sidewalltoue 13.00/330mm
C-Sidewalltotopedgeofunit 8.00/203mm
CORNER D-Adjacentwalltounit 8.00/203mm
ALCOVE E-Alcovedepth 36.00-914mm
(5500(M)only) F-Alcoveheight 60.00-1520mm
TABLE 1
CLEARANCES
ALCOVE INSTALLATION
THIS INSTALLATION IS NOT APPLICABLE
FOR MODEL 5500XL.
USSC 7
Installation
VENTING REQUIREMENTS



Thefollowinginstallationguidelinesmustbefollowedtoensureconformitywithboththesafetylistingofthisstoveand
tolocalbuildingcodes.
Thisunitisequippedwithanegativedraftsystemthatpullsairthroughtheburnpotand
pushestheexhaustoutofthedwelling.Ifthisunitisconnectedtoauesystemotherthanthewayexplained
inthismanual,itwillnotfunctionproperly.
MAXIMUM VENTING DISTANCE
InstallationMUSTincludeatleast3-feetofverticalpipeoutsidethehome.Thiswillcreatesomenaturaldrafttoreducethe
possibilityofsmokeorodorduringapplianceshutdownandkeepexhaustfromcausinganuisanceorhazardbyexposing
peopleorshrubstohightemperatures.Themaximumrecommendverticalventingheightis12-feetfor3-inchtype“PL”
vent.TotallengthofhorizontalventMUSTNOTexceed4-feet.Thiscouldcausebackpressure.Usenomorethan180
degreesofelbows(two90-degreeelbows,ortwo45-degreeandone90-degreeelbow,etc.)tomaintainadequatedraft.
PELLET VENT TYPE
AULlisted3-inchor4-inchtype“PL”pelletventexhaustsystemmustbeusedforinstallationandattachedtothepipe
connectorprovidedonthebackofthestove(usea3-inchto4-inchadapterfor4-inchpipe).Connectionatbackof
stovemustbesealedusingHi-TempRTV.Use4-inchventiftheventheightisover12-feetoriftheinstallationisover
2,500feetabovesealevel.
WerecommendtheuseofSimpsonDura-Vent
®
orMetal-Fab
®
pipe(ifyouuseotherpipe,consultyourlocalbuilding
codesand/orbuildinginspectors).DonotuseType-BGasVentpipeorgalvanizedpipewiththisunit.Thepelletvent
pipeisdesignedtodisassembleforcleaningandshouldbecheckedseveraltimesduringtheburningseason.Pellet
ventpipeisnotfurnishedwiththeunitandmustbepurchasedseparately.
PELLET VENT INSTALLATION
Theinstallationmustincludeaclean-outteetoenablecollectionofyashandtopermitperiodiccleaningoftheexhaust
system.90-degreeelbowsaccumulateyashandsoottherebyreducingexhaustowandperformanceofthestove.
Eachelboworteereducesdraftpotentialby30%to50%.
Alljointsintheventsystemmustbefastenedbyatleast3screws,andalljointsmustbesealedwithHi-TempRTV
siliconesealanttobeairtight.Theareawheretheventpipepenetratestotheexteriorofthehomemustbesealedwith
siliconeorothermeanstomaintainthevaporbarrierbetweentheexteriorandtheinteriorofthehome.
Ventsurfacescangethotenoughtocauseburnsiftouchedbychildren.Noncombustibleshieldingorguardsmaybe
required.
PELLET VENT TERMINATION
Donotterminatetheventinanenclosedorsemi-enclosedarea,suchas;carport,garage,attic,crawlspace,undera
sundeckorporch,narrowwalkway,oranyotherlocationthatcanbuildupaconcentrationoffumes.
Theterminationmustexhaustabovetheoutsideairinletelevation.
Theterminationmustnotbelocatedwhereitwillbecomepluggedbysnoworothermaterials.
Donotterminatetheventingintoanexistingchimney.
8 USSC
Installation
VENT TERMINATION CLEARANCES:
A) Minimum4-footclearancebeloworbesideanydoororwindowthatopens.
B) Minimum1-footclearanceaboveanydoororwindowthatopens.
C) Minimum3-footclearancefromanyadjacentbuilding.
D) Minimum7-footclearancefromanygradewhenadjacenttopublicwalkways.
E) Minimum2-footclearanceaboveanygrass,plants,orothercombustiblematerials.
F) Minimum3-footclearancefromanforcedairintakeofanyappliance.
G)Minimum2-footclearancebelowevesoroverhang.
H) Minimum1-footclearancehorizontallyfromcombustiblewall.
I) Mustbeaminimumof36-inchesabovetheroofand24-inchesabovethehighestpointortheroofwithin10-feet.
G
USSC 9
Installation
THROUGH THE WALL INSTALLATION (RECOMMENDEDINSTALLATION)
Toventtheunitthroughthewall,connectthepipeadapter
totheexhaustmotoradapter.Iftheexhaustadapterisat
least18-inchesabovegroundlevel,astraightsectionof
pelletventpipecanbeusedthroughthewall.
YourKing/Ashleydealershouldbeabletoprovideyou
withakitthatwillhandlemostofthisinstallation,whichwill
includeawallthimblethatwillallowtheproperclearance
throughacombustiblewall.Onceoutsidethestructure,a
3-inchclearanceshouldbemaintainedfromtheoutside
wallandacleanoutteeshouldbeplacedonthepipewith
a90-degreeturnaway from the house.At this point,a
3-foot(minimum)sectionofpipeshouldbeaddedwitha
horizontalcap,whichwouldcompletetheinstallation(see
FIGURE7).
A support bracket should be placed just below the
terminationcaporoneevery4-feettomakethesystem
morestable.Ifyouliveinanareathathasheavysnowfall,
itisrecommendedthattheinstallationbetallerthan3-feet
to get above the snowdrift line. This same installation
canbeusedifyourstoveisbelowgroundlevelbysimply
addingtheclean-outsectionandverticalpipeinsideuntil
groundlevelisreached.Withthisinstallationyouhaveto
beawareofthesnowdriftline,deadgrass,andleaves.We
recommenda3-footminimumverticalriseontheinsideor
outsideofthehouse.
The“throughthewall”installationistheleastexpensiveandsimplestinstallation.Neverterminatetheendventundera
deck,inanalcove,underawindow,orbetweentwowindows.WerecommendSimpsonDura-Vent
®
orMetal-Fab
®
kits.
THROUGH THE ROOF/CEILING INSTALLATION
Whenventingthestovethroughtheceiling,thepipeisconnectedthesameasthroughthewall,excepttheclean-out
teeisalwaysontheinsideofthehouse,anda3-inchadapterisaddedbeforetheclean-outtee.
Youmustusetheproperceilingsupportangesandroofashing(suppliedbythepipemanufacturer;followthepipe
manufacturer’sdirections).Itisimportanttonotethatifyourverticalrunofpipeismorethan15-feet,thepelletventpipe
sizeshouldbeincreasedto4-inchesindiameter.
Donotexceedmorethan4-feetofpipeonahorizontalrunanduseasfewelbowsaspossible.Ifanoffsetisrequired,
itisbettertoinstall45-degreeelbowsratherthan90-degreeelbows.
FIGURE 7
TYPICALTHROUGHTHEWALLINSTALLATION
10 USSC
Installation
OUTSIDE AIR SUPPLY (optional)
Dependingonyourlocationandhomeconstruction,outsideairmaybenecessaryforoptimalperformance.
Metalpipe(solidorexible)mustbeusedfortheoutsideairinstallation.PVCpipeisNOTapprovedandshouldNEVER
beused.
Awindshieldovertheterminationoftheoutsideairpipeora90-degreeelboworbendawayfromtheprevailingwinds
MUSTbeusedwhenanoutsideairpipeisinstalledthroughthesideofabuilding.TheoutsideairterminationMUST
beatleast1-footawayfromtheexhaustsystemtermination.
TheoutsideairpipeonyourKing/Ashley stoveis17/8”OD.Theoutsideairconnectingpipemustbeatleast17/8”ID.
TheoutsideairconnectionusedMUSTNOTrestricttheamountofairavailabletoyourstove.Theoutsideairconnecting
pipemustbeasshortandfreeofbendsaspossible,anditmusttover,notinside,theoutsideairconnectiontothestove.
NOTE: Dimensions from the oor to your stoves
inlet/exhaust pipes are approximate and may vary
dependingonyourinstallation.
FIGURE 9
TYPICALFRESHAIRTERMINATION
FIGURE 8
EXHAUST/INLETLOCATIONS
SPECIAL MOBILE HOME REQUIREMENTS

  
MUST BE MAINTAINED.
In addition to the previously detailed installation requirements, mobile home installations must meet the following
requirements:
Thestovemustbepermanentlyattachedtotheoor.
Thestovemustbeelectricallygroundedtothesteelchassisofthemobilehomewith8GAcopperwireusinga
serratedorstarwashertopenetratepaintorprotectivecoatingtoensuregrounding.
Ventmustbe3or4-inch“PL”Ventandmustextendaminimumor36-inchesabovetherooineofthemobilehome
andmustbeinstalledusingaUL/ULClistedceilingrestopandraincap.
Whenmovingyourmobilehome,allexteriorventingmustberemovedwhilethemobilehomeisbeingrelocated.
Afterrelocation,allventingmustbereinstalledandsecurelyfastened.
OutsideAirismandatoryformobilehomeinstallation.Seeyourdealerforpurchasing.
Checkwithyourlocalbuildingofcialsasothercodesmayapply.
USSC 11
How your stove works
YourKing/Ashley stoveutilizesainclinedaugerfuelfeedsystemthatisoperatedbyamicroprocessorcontrolleddigital
circuitboard.Thedigitalcircuitboardallowstheinclinedaugerfuelfeedsystemtoruninatimer-based,non-continuous
cycle;thiscyclingallowstheaugertorunforapredeterminedperiodofseconds.Theaugerpushespelletsupachute
locatedatthefront/bottomofthehopperwhichinturnfallsthroughanotherchuteintotheburnpot.Yourstoveisequipped
withanautomaticignitionsystemthatshouldignitethefuelwithin5-10minutesfrompressingtheONbutton.Aspellets
entertheburnpotandignite,outsideairisdrawnacrossthefuelandheatedduringthecombustionprocesswhichis
thenpulledthroughtheheatexchangerbytheexhaustmotorordraftfan.Asthestoveheatsup,roomairiscirculated
aroundtheheatexchangerbymeansofaroomairblower,distributingwarmairintotheroom.
Theamountofheatproducedbythestoveisproportionaltotherateofthefuelthatisburned,andthisrateiscontrolled
bythe“HEATRANGE”setting.Inordertomaintaincombustionofthefuelatadesiredrate,theairprovidedtotheburn
chamberbytheexhaustordraftfanmustbemaintainprecisely.Toolittleairwillresultinaamethatisnon-energetic
orlazy.Ifthefuelcontinuestoowwithtoolittleairforlongenough,theburnpotwillllwithtoomuchfuelandthere
willsmotherout.Tomuchairwillresultinaamethatisoveractiveoraggressive.Theameinthissituationistypically
veryblueatthebottomandresemblesablowtorch.Ifthissituationcontinues,thefuelintheburnpotwillbeconsumed
andtherewillgoout.
Matchingtheamountofairrequiredforpropercombustiontothefuelrateistheprimaryobjectiveineffectivelyburning
pelletsofvariousbrandsandqualitiesinyourstove.Theairtofuelratiocanbeadjustedtoallowalmostanyfuelquality
toburneffectivelybyfollowingtheproceduresdetailedintheremainderofthismanual.
Becauseaforceddraftpressureisrequiredforthecombustionprocessinsideyourstove,itisextremelyimportantthat
theexhaustsystembeproperlyinstalledandmaintained.And,thatwhenoperatingyourstove,youmakesurethatthe
viewingdoorisproperlysealed.
Understanding your stove
4 Digit Display
Up / Down
Buttons :
Heat Range
Room Fan
Draft Fan
Auto Mode
Indicator
Auger Delay
Indicator & Button
Off Indicator
& Button
On Indicator
& Button
FIGURE 10
DIGITALCONTROLPANEL
12 USSC
Control Panel Overview
ON/OFF
Pressingthe“ON”buttononthecontrolpanelwillbeginthestart-upsequencefortheheater.Fuelwillbeginto
feedthroughtheaugerfeedsystemafter3minutes.Pressingandholdingthe“ON”buttonwillrotatetheauger
continuouslyuntilbuttonisreleased,whichfeedsadditionalfuel.
Pressingthe“OFF”buttononthecontrolpanelwillcausetheheatertoenteritsshut-downsequence.Thefuel
feedsystemwillstoppullingfuelfromthehopperand,oncetheregoesoutandtheheatercoolsdown,thefans
willstoprunning.
HEAT RANGE
Pressingthe“HeatRange”arrows,upordown,willadjusttheamountoffuelbeingdeliveredtotheburnpot.
DRAFT FAN
Thedraftfan(exhaust)willcomeonassoonasthe“ON”buttonispressed.Thefanwillautomaticallyadjustits
speedinaccordance
totheheatrangesetting.However,thisspeedcanbemanually
operatedbypressingthe
“DraftFan”arrowsupordown.“DraftFan”whenpressed,thedisplaywillshow“Df-A”,whichisautomatic.Press
thearrowsagaintoadjustfanspeed.Whentheheaterisinthemanualmode,theoptionalthermostatwillnot
properlycontroltheunit.WhenadjustingtheDraftFansetting,tryonly1settingaboveorbelowtheheatsetting.It
isbettertoleavethestoveintheautomaticmode.
ROOM FAN
Theroomfanwillcomeononcetheunithasreachedoperatingtemperature.Bypressingthe“RoomFan”buttons,
thedisplaywillshow“Rf-A”whichisautomaticor“Rf-1”through“Rf-9”formanualsettings.Inautomode,theroom
fan’sspeedwillautomaticallybeadjustedinaccordancewiththeheatrangesetting.Bypressingthe“RoomFan”
uparrow,youcanadjustthefanspeedsettingupto“Rf-9”.Theroomfanmustoperateatalevelgreaterthanor
equaltotheheatrangesetting.
AUX-USEDTORETURNTHESTOVETOTHEFACTORYSETTINGS
Toreturnthestovetoit’soriginalfactorysettings,pressandholdtheAUXUPandAUXDOWNbuttonssimultaneously
for3seconds.
AUGER DELAY
The“AugerDelay”buttoncanbeusedtopauserotationoftheAugerforapprox.1minute.Thiscanbecancelledby
pressingthe“ON”button.The“AugerDelay”isnormallyusedonlyduringthestartupcycletoslowthefueldelivery
downduringtheinitialignition.
MODE
The“Mode”buttonisusedtoswitchbetweenmanualandautomaticmode.Wheninautomode,thefansandauger
willoperateatpresetintervalsunlesschangedmanuallyusingthebuttonsmentionedabove.Wheninmanualmode,
thedraftfan(exhaust)willoperateatfullspeed(100%).
Duringnormaloperation,theunitisconstantlymonitoredforproblems.Intheeventofanerrorcondition,theunit
willstopandanerrorwillbedisplayed.Seethelistoferrorcodesfoundattheendofthismanual.
TurningtheheaterON/OFF,aswellasadjustmentsforthefuelfeedrateandroomfanspeedareperformedbypressing
theappropriatebutton(s)onthecontrolpanelwhichislocatedonthelowerleft-handsideofyourheater.
Thisunitcanbechangedbetweenanautomaticoperationoramanualoperation.Thecontrollercomesdefaultinthe
automaticmode.
USSC 13
UNIT PREPARATION
Aftercarefullyunpackingandreadingtheinstructionsforinstallingyourstove,youwillneedtoperformthefollowingsteps:
Attachtheincludedspringhandletothedoorhandlebyscrewingitoninarespectivelocation.
Attachtheelectricalcordtothebackofthestoverst;thenplugitintoa110-voltoutlet(anoutletsurgeprotectoris
highlyrecommended).
PERFROMING AN INTIAL TEST
Thistestisusedatthefactorywherethestovesareassembledtotestthefunctionalityofthecontrolandthestove
beforetheunitisshipped.Toperformthistest,pressandholdtheOFFandAUGERDELAYbuttonssimultaneouslyfor
3seconds.Toadvancethroughthetest,pressanykeyunlessotherwisenotedintheteststep.
ExhaustFanOutputTest–Thedisplaywillshow“drft”.Theexhaustfanisturnedonfullthenreducedtoaleveljust
abovethetypicalminimumpressureswitchsetting.TheONLEDindicateswhetherthepressuresensorisdetected.
Ifthepressureswitchisnotdetected,thefanrampstofullonfortwosecondsthenreturnstothepreviouslyestablished
levelifthepressureswitchcloses.IftheDraftFanFuseisnotblownandthefusedetectioncircuitisfunctioning,
theDraftFanLEDwillbelitandtheotherthreetoprowLEDswillbeoff.
RoomFanOutputTest-Thedisplaywillshow“rfan”.Theroomfanisturnedonfull.IftheRoomFanFuseisnot
blownandthefusedetectioncircuitisfunctioning,theRoomFanLEDwillbelitandtheotherthreetoprowLEDs
willbeoff.
IgnitorOutputTest-Thedisplaywillshow“ignt”.Theignitormotoristurnedonfull.IftheIgnitor(AUX)Fuseisnot
blownandthefusedetectioncircuitisfunctioning,theAuxLEDwillbelitandtheotherthreetoprowLEDswillbeoff.
AugerOutputTest-Thedisplaywillshow“augr”.Theaugermotoristurnedonfull.IftheAugerFuseisnotblown
andthefusedetectioncircuitisfunctioning,theHeatRangeLEDwillbelitandtheotherthreetoprowLEDswillbeoff.
HopperSwitchTest–Thedisplaywillshow“hppr”.The“ON”LEDislit.Ifthehopperswitchisopen(lidisopen),
the“HEATRANGE”LEDwillturnon.Ifthelidisclosed,the“HEATRANGE”LEDwillbeoff.
ThermostatInputTest–Thedisplaywillshow“stat”.Ifthethermostatinputisclosed,theONLEDwillturnon,
otherwiseitwillbeoff.
FluegasThermistorTest–ThedisplaywillshowtheuegastemperatureindegreesF.
ACFrequencyTest-DisplaysthemeasuredACFrequencyinhertzfollowedbytheletter‘H’.
WatchdogReset–Thewatchdogtimeristestedtoensurethattheboardcanbereset.Themessage“BYE”is
displayeduntilthewatchdogresetstheboard.
Operation
1.)
2.)
3.)
4.)
5.)
6.)
7.)
8.)
9.)
PERFORMING A “DRY RUN”
Performa“dryrun”onyourstovepriortomakingtheexhaust/inletconnectionsandstartingyourstoveforthersttime.
CheckthatthereisNOfuelorANYforeignmaterialinthehopperorburn-pot.
Checkthattheviewingdoorandhopperlidissecurelyclosed.
Pressthe“ON”buttononthecontrolpanel.VerifythattheONLEDislit(blinking)andthedisplayshowsHR-1.Also
theLEDabovetheHEATRANGEandtheAUTOMODEindicatorshouldbelit.IfanyotherLED’sarelitorashing,
consultthe“DisplayIndicators”inthismanual.
Youshouldheartheexhaust(draft)fanrunningimmediatelyandtheaugershouldbeginturningcontinuouslyfor1
minute.
Theautofuelignitor(locatedinsidethebackwalloftheburnpot)shouldbegintoglowred/orangeafter3minutes.
TheRoomFanwillnotoperateatthistimesincetheunitmustreachafactorypresettemperature.
DONOTopentheviewingdoor,thewillgetveryhotduringthistest.Thestovewillautomatically
shutdownafterapproximately23minutes.
1.)
2.)
3.)
4.)
5.)
6.)
14 USSC
SHUT DOWN PROCEDURE
Pressthe“OFF” buttononthecontrolpadtoputthestoveinshutdownmode.Atthistime,theredlightabovethepad
willilluminate.Oncethisisdone,theaugerwillstopfeedingpellets,butthedistributionblowerandexhaustblowerwill
continuetooperate.Whentheinternaltemperatureoftheunitdropsbelowthefactorypresettemperature,thedistribution
blowerandexhaustblowerwillceasetooperate.Theredlightwillthenshutoffandtheunitwillbecompletelyshutdown.
Thehottertheunitisduringitsoperation,thelongeritwilltakeforthestovetocompletetheshutdowncycle.Ifthe
stovestaysonformorethan2hoursafterpressingthe“OFF” buttonandyouaresurethatthereisout,thestovecan
beunpluggedfromtheoutlet.Afterapproximately10seconds,theunitcanbere-connectedtothepowersourceand
thecontrolboardwillbereset.
Operation
START-UP PROCEDURE


Verifythatthehopperiscleanandfreeofforeignmatter.
Verifythatalloftherequiredexhaust/inletconnectionshavebeenmadeinaccordancewiththismanualandthat
thestoveispluggedintoanoutlet(anoutletsurgeprotectorishighlyrecommended).
Fillthehopperwithwoodpellets;donotallowanypartofthebagoranyotherforeignmaterialintothehopper,as
thismayjamtheauger.
Ensurethatallpelletmatterisclearedfromthehopperseatingsurface.
Closethehopperlid.
Makesurethattheviewingdoorissecurelyclosed(thesafetypressureswitchwillnotallowthestovetofeedfuel
ifthereisnodraftpressureinsidethestove).
Pressthe“ON” buttononthecontrolpadandsetthe“HEAT SETTING” toyourdesiredsetting.
Thestovewillbegintofeedfuelandthewillignitethefuelinapproximately5minutes.
Onceaconsistentamehasbeenestablished,youcanadjustthe“HEATRANGE”and“BLOWERSPEED”onthecon-
trolpadtoyourdesiredsettings.(Note:Thedistributionblowerwillnotfunctionuntiltheheatexchangerinthestove
reachesthefactorypresettemperature).
1.)
2.)
3.)
4.)
5.)
6.)
7.)
8.)
Adjustthe“HEAT RANGE” and“BLOWER SPEED” toa“3” settingandallowthestove
tooperateinthismannerforapproximatelythree(3)hours(ormoreifnecessary),allowingthestoveto
“cureout”asthepaintandoilsfromthemanufacturingprocessburnoff.Werecommendthatyouopen
doorsandwindowsinyourhomeduringthisprocess.Adjustsettingtodesiredsetting.

USSC 15
Maintenance
Operation
DAILY OPERATION



Thisunitshouldbelledwhenthehopperleveldropsbelow3-inches.
Intheeventofa,thestoveWILLNOTfunction.Itisveryimportantthatunitbeventedproperly(with
outsideair),asthenaturaldraftisneededtoclearthesmokefromthestoveduringapoweroutage.Iftheunitwas“ON”
whenthepoweroutageoccurred,oneofthefollowingwilltakeplace:
Ifthestoveisstillwarm,itwillresumefeedingfuelandcontinuetooperatenormally.Iftherehasgoneout,you
willhavetopressthe“OFF” buttonandthenthe“ON” buttonagaintobeginanewstart-upsequence.
Ifthestovehascooled-off,itwillresettoits“OFF” condition.Atthispoint,youmaypressthe“ON” buttonandthe
unitwillbeginanewstart-upsequence.
NOTE:Theunitwillalsoshutdownintheeventofanexhaustblowerfailure;ifthisisthecase,theunitwillnotre-start
andyoumustcontactCustomerServiceat(800)750-2723.
SAFETY AND CONVENIENCE FEATURES
YourKing/Ashley incorporatesathathelpsensurethateverythingisinproperworkingorder
beforefeedingfueltotheburnpot.Becausethestoveworksusinganinduceddraftpressure,thestovewillnotcontinue
tooperateiftheviewingdoorisleftopen;oriftheexhaustblowerfailsortheexhaustsystemisblocked.
Thewillpreventyourstovefromoperatingatabnormallyhightemperatures.Shouldthestove
temperaturebegintoapproachthefactorypre-setlimit,thetemperaturelimitcontrolwillautomaticallyslowdownthe
augerfeedrateuntilthetemperaturereturnstoanormalcondition.Eventhoughtheheaterwilloperateonsetting“5”
(HI),werecommendtooperateyourheateronthissettingforonlyashortperiodoftime.(1houretc.)
YourKing/Ashley stovealsoincludesanasastandardfeature.Theuseofotherrestartermaterials
(woodchips,startergel,etc.)isnotnecessary.BysimplypressingtheON”buttononthedigitalcontrolpanel,your
stovewillbegintofeedfuelandautomaticallystartwithin5minutes.
1.)
2.)





EXHAUST SYSTEM
Thebyproductsofcombustioncontainsmallparticlesofyash.Flyashwillcollectintheexhaustventingsystemand
restricttheowofuegases.Incompletecombustion,suchasduringstartup,shutdown,orincorrectoperationofthe
stovewillleadtosootformationwhichwillcollectintheexhaustsystem.Therefore,itisimportantthattheexhaust
systembeduringtheburningseason.
Checkthecleanoutteesperiodicallytodeterminetherequiredcleaningschedule.3or4-inchchimneybrushesare
availableforchimneycleaning.Iftheexhaustsystemoroutsideairpipeshavescreensonthem,frequentlycleanthe
screen.Apluggedscreenwillshutoffcombustionairandcausearetodieorburnpoorly.
16 USSC
INTERIOR CHAMBERS
Periodicallyremoveandcleantheburnpotandtheareainsidetheburnpothousing.Inparticularitisadvisabletoclean
outtheholesintheburnpottoremoveanybuildupthatmaypreventairfrommovingthroughtheburnpotfreely.Remove
thetwo(2)platesoneachsideoftheburnpothousingandcleanoutthatrearchamber.
Ifavacuumisusedtocleanyourstove,wesuggestusingavacuumdesignedforashremoval.Someregularvacuum
cleaner(i.e.shopvacs)mayleakashintotheroom.
ASH DISPOSAL
Ashesshouldbeplacedinametalcontainerwithatightttinglid.Theclosedcontainerofashesshouldbeplacedon
anoncombustibleoororontheground,wellawayfromallcombustiblematerials,pendingnaldisposal.Iftheashes
aredisposedofbyburialinsoilorotherwiselocallydispersed,theyshouldberetainedintheclosedcontaineruntilall
cindershavebeenthoroughlycooled.

Checkthehopperperiodicallytodetermineifthereisanysawdustorpelletsthatarestickingtothehoppersurface.
Cleanasneeded.

Inspectthemaindoorandglasswindowgasketsperiodically.Themaindoormayneedtoberemovedtohavefrayed,
broken,orcompactedgasketsreplacedbyyourAuthorizedKing/Ashley”Dealer.Theglassgaskethasagapatthe
bottomfortheairwash.
BLOWER MOTORS
Cleantheairholesonthemotorsofboththeexhaustanddistributionblowersannually.Removetheexhaustblower
fromtheexhaustductandcleanouttheinternalfanbladesaspartofyourfallstart-up.
PAINTED SURFACES
Paintedsurfacesmaybewipeddownwithadampcloth.Ifscratchesappear,oryouwishtorenewyourpaint,contact
yourAuthorized“King/Ashley”Dealertoobtainacanofsuitablehigh-temperaturepaint.
GLASS
Werecommendusingahighqualityglasscleaner.Shouldabuildupofcreosoteorcarbonaccumulate,youmaywish
touse000steelwoolandwatertocleantheglass.Intheeventyouneedtoreplacetheglass,onlyhightemperature
ceramicglassofthecorrectsizeandthicknessmaybeused.ContactyourAuthorized“King/Ashley”Dealertoobtain
thisglass.
FALL START UP
Priortostartingtherstreoftheheatingseason,checktheoutsideareaaroundtheexhaustandairintakesystems
forobstructions.Cleanandremoveanyyashfromtheexhaustventingsystem.Cleananyscreensontheexhaust
systemandontheoutsideairintakepipe.Turnallofthecontrolsonandmakesurethattheyareworkingproperly.This
isalsoagoodtimetogivetheentirestoveagoodcleaningthroughout.
SPRING SHUTDOWN
Afterthelastburninthespring,removeanyremainingpelletsfromthehopperandtheaugerfeedsystem.Scoopout
thepelletsandthenruntheaugeruntilthehopperisemptyandpelletsstopowing(thiscanbedonebypressingthe
“ON” buttonwiththeviewingdooropen).Vacuumoutthehopper.Thoroughlycleantheburnpot,andrebox.Itmay
bedesirabletospraytheinsideofthecleanedhopperwithanaerosolsiliconesprayifyourstoveisinahighhumidity
area.Theexhaustsystemshouldbethoroughlycleaned.
YEARLY SERVICING
AyearlyservicingandcleaningbyyourAuthorized“”Dealerisrecommended.Afeemaybechargedfor
thisservice.
Maintenance
USSC 17
Trouble Shooting




PROBLEM CAUSE:Torichair/fuelmixture
Orange, lazy flame_excessive fuel
build-upintheburnpot
 Cleanouttheburnpotandburnpothousing
Makesurethattheviewingdoorisclosedandsealedproperly.Ifnot,
adjustdoorcatchand/orreplacedoorgaskets.
Checkthatalloutsideconnectionsareclearofanyobstructions.
Checktheexhaustsystem;cleanasneeded.
PROBLEM CAUSE:Burnpotburnsoutoffuel
Firegoesoutorstoveshutsdown.  Hopperisempty,rellthehopper.
Lossofdraftpressure.Makesurethattheviewingdoorisclosedand
sealed properly. If not,adjust door catch and/or replace door gaskets.
Checkthatalloutsideconnectionsareclearofanyobstructions.Check
theexhaustsystem;cleanasneeded.
Checkthatthepressureswitchconnectiontothereboxisfreeofashor
clearofobstructions.
 Augersystemisjammedorthereisa“bridging”ofthefuelinthehopper,
preventingfuelfromowingintotheaugerfeedsystem.
PROBLEM CAUSE:Auto-StartIgniterfailstoignitethefuelintheburnpot.
Stove does not start are whenthe
“ON”buttonispushed
 Turnthestove“OFF”.Cleartheunburntfuelfromtheburnpotandtry
again.
Checkthepelletquality.Replaceifmoist,wet,ordirty.
Lossofdraftpressure.Makesurethattheviewingdoorisclosedand
sealed properly. If not,adjust door catch and/or replace door gaskets.
Checkthatalloutsideconnectionsareclearofanyobstructions.Check
theexhaustsystem;cleanasneeded.
Checkthat the auto-startigniteris not blockedwithash or soot.(The
igniterislocatedbehindtheburnpotonthebackwalloftherebox.)
 Checkthatthepressureswitchconnectiontothereboxisfreeofashor
clearofobstructions.
 Theauto-startignitergets“redhot”duringstart-up.Ifyoucannotvisibly
seethe igniter glowingduring start-up, thenthe igniter may need to be
replacedorthereisaproblemwiththeelectricalcontrolsystem.
18 USSC
Error
Code
Err1
Err2
Err3
Err4
Err5
Err6
Err7
Err8
Error
Descrption
Thehighlimittemperaturesensor
hastripped.
Stoveranoutoffuelduringnormal
operation.
The stove was unable to reach the
RoomFanOntemperaturewithinthe
startuptime.
Thepowerfailedwhilethestovewas
hot, and when power was restored,
therewasout.
TheAugeroutputfusehasblown.
TheIgnitoroutputfusehasblown.
The Draft Fan (Exhaust Fan) output
fusehasblown.
TheRoomFanoutputfusehasblown.
Possible
Causes
• Inadequateventilation.
• Roomfanfailure.
• ExhaustBlockage.
• ElectricalOpenintheovertemperatureswitchorwiring.
• HopperEmpty.
• Augeroutputfailureorjam.
• Flameoffuelqualitycausedretoburntooslowlyorgoout.
• ElectricalOpeninlowtemperatureswitchorwiring.
• FlameorFuelqualitycausedtheretoburntooslowlyorgo
out.
• AugeroutputfailureorjamHopperemptyonstartup.
• ElectricalOpeninlowtemperatureswitchorwiring.
• Powerloss
• Augermotorjammedorbad.
• Ignitorshortedoutorbad.
• DraftFanmotorjammedorbad.
• Roomfanmotorjammedorbad.

Severalsituationsoreventsareindicatedinnormaloperationbyblinkingdisplayindicatorsorsegmentsinthedisplay:
Thismeansthatthestoveisinthe“StartUp”statewaitingforeithera3minutetimeouttobegin
burningorforthestovetoreachthewarmtemperaturewhichevercomesrst.
Thisindicatesthatthestoveisinthe“Shutdown”statewaitingfortheOFFbutton,orfora15
minuteperiodafterthestovewasturnedoff,orforthestovetocooldown,orforthedoortobeclosed.
Thisindicatesthatthestoveisinthenormalrunmodeandisrampingfrom
thecurrentheatrangesettingtothetargetheatrangesetting.Oncetherampiscomplete,thedashwillstopashing.
Forrampingfromheatrange1to5,thedefaulttimeis12minutes(witha90secondramptime).
Thisindicatesthatthestoveisinnormaloperationandisrunningintheautomatic
mode.However,eithertheDraftFanorAuxiliarysettingismanuallycongured.
Thisindicatesthatthestoveisinnormaloperationandthatthevacuumsensor
detectsalossofpressureeitherbecausethedoorisopenorbecausethereisanegativepressureintheroomwith
respecttotheexhaust.
Thisindicatesthattheignitorisonduringthelightingstage.
Thisindicatesthatthestoveisin
normaloperationandthatanovertemperatureconditionexistscausingthefueltostop.
Thisindicatesthatthestoveisinacut
backconditioninanattempttopreventanovertemperatureshutdown.

Toreturnthecontroltoitsoriginalfactorydefaultsettings,pressandholdtheAUXUPandAUXDOWNbuttonstogether
forthreeseconds.
Error Codes and Display Indicators
USSC 19
13
5
11
10
1
10
12
10
6
12
7
8
2
4
3
9
9
9
Parts Diagram/List models 5500, 5500M & 5500XL
11
3
2
1
5
6
4
7
9
8
10
12
   
1 25490 DoorWeldment 1
2 891166 CeramicGlass 1
3 891188 GlassRetainer,Top 1
4 891186 GlassRetainer,Bottom 1
5 25517 Handle,Door 1
6 891168 Latch,Door 1
7 88082 3/4”RopeGasket 4.3ft
PARTSLIST
   
8 88087 GlassGasket 3.75ft
9 83297 8-32HexNut 3
10 83547 Washer 3
11 83903 Spring 1
12 83546 5/16x18HexJambNut 2
13 891167 SpringHandle 1
   
1 25507 FeedDoor 1
2 25492 Handle,Door 1
3 83506 3/8x11/4RollPin 1
4 891067 DoorGlassw/AshleyLogo 1
5 88066 5/8”RopeGasket 4.5ft
6 88087 GlassGasket(1x13/16) 3.5ft
7 25520 BottomGlassRetainer 1
8 25521 TopGlassRetainer 1
PARTSLIST
   
9 83278 Washer 4
10 83202 MachineScrew 4
11 89574 SpringHandle 1
12 25393 Retainer,Glass
(AlternateFor7&8) 1
N/S 25080MB DoorLatch 1
N/S 83508 5/16-18x1-3/4Bolt 1
N/S 83338 5/16-18Lock-Nut 1
N/S-NotShown


20 USSC
Parts Diagram model 5500, 5500M and 5500XL
Note: All repair parts (other than Cabinet Sides, Hopper Assy., and Door Assy.) are same for models 5500, 5500M and 5500XL.
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