Genexis DRG716 Owner's manual

Genexis
Brand
Genexis
Model
DRG716
Category
Routers
Type
Owner's manual

This manual is also suitable for

always connected
DRG 700 Series
DRG 7000 Series
Quick Installation Guide
Contents
1. Supported Models ................................................................................................................. 1
2. What’s in the box ................................................................................................................... 2
3. DRG Overview ....................................................................................................................... 3
4. Installation ............................................................................................................................. 4
Mount on FTU ............................................................................................................. 4
Connect Power ........................................................................................................... 5
Connect Computer ..................................................................................................... 5
Connect Telephone .................................................................................................. 6
Connect TV .............................................................................................................. 6
5. AdvancedConguration ....................................................................................................... 7
6. Safety & Care ......................................................................................................................... 7
7. LAN (network) Setup .............................................................................................................. 8
8. Wireless Setup .................................................................................................................. 10
9. Troubleshooting ................................................................................................................... 12
Status LEDs ............................................................................................................... 13
1. Supported Models
DRG 711v2
Power
1 2 3 4
DRG 712v2
Power
1 2 3 4
DRG 719v2
Power
1 2 3 4
1 2
DRG 739v2
DRG 716v2
Power
1 2 3 4
1 2
DRG 736v2
DRG 737v2
DRG 7820
Power
1 2 3 4
1 2
DRG 7860
Power
1 2 3 4
1 2
DRG 7870
DRG 7880
DRG 700 series
DRG 7000 series
1
2
2. What’s in the box
Power adaptor
Thesetwolabelscontaininformationessentialtothecongurationand
operation of your device.
Therstlabelmayberetainedbytheinstaller.
Please retain the second label for your reference. To prevent it from
gettinglost,werecommenditbeplacedonthefrontofyourDRG.
*YourDRGmaylookslightlydifferentdependingonthemodel.
DRG7xxx
PN: xxxxxxxxxxxx
Made in China VER. x
SSID: GNXxxxxxx
WPA KEY: xxxxxxxxxxxx
WPS PIN: xxxxxxxx
SN: X.xxxxxxxxxx
MAC: 00:0F:94:XX:XX:XX
https://router
Username:
GUI:
admin
Password:
xxxxxxxx
1
DRG7xxxx
SSID: GNXxxxxxx
WPA KEY: xxxxxxxxxxxx
WPS PIN: xxxxxxxx
MAC: 00:0F:94:XX:XX:XX
Username: admin
GUI: https://router
Password: xxxxxxxx
2
DRG *
Reset Button
(pin hole)
WPS Button *
Button Function
Reset
Factory Reset
(restore factory
conguration)
Press and release to reboot.
Press and hold for more than 5
seconds. Once the LEDs start
ashing,releasethebutton.
WPS * Press and release to initiate WPS
( Wi-Fi models only )
Power
1 2 3 4
1 2
Power connector &
Power button *
Telephone Jacks *
USB 2.0 Port
LAN ports
CATV *
* not present on all models
3
3. DRG Overview
4
4. Installation
*thenumberofconnectorswillvarydependingontheexactmodel
Dust caps present
Dust caps removed
1. Mount on FTU
Step 1: Ifpresent,removethedustcapsfromtheber
connector(s)* on the DRG.
Step 2: Ifpresent,removethedustcaps(showncircled)fromthe
connector(s)* on the FTU
(berterminationunit).
Step 3: Place the DRG on the FTU so
that the tabs on the side of the
DRGalignwiththenotcheson
the FTU. Both tabs and notches
areshowncircledontheright.
Step 4: Slide the DRG up in the
direction of the arrow until the
berconnector(s)clickgently
into place.
2. Connect Power
Connect the supplied power adaptor to the socket on the DRG (as
shown on page3)andthenplugtheadaptorintoanACsocket.
Ifyourunithasapowerbutton,pushitintoswitchthedeviceon.
The LED (as shown on page13) indicates if the unit has
successfully powered on.
3. Connect Computer
Connect your computer or laptop to the appropriate LAN port (as
shown on page3)usinganEthernetcable.Yourserviceprovider
will tell you exactly which port to use.
TheLANstatuslights(describedonpage13) provide information
about the status of the connection.
OFF ON
5
6
4. Connect Telephone *
Astandardanaloguetelephonehandsetcanbeconnectedtothe
activevoiceport(s)usingatelephonecablewithanRJ-11connector.
Your service provider will tell you which port to use.
The and LEDs (as described on page13) indicate if the
voiceserviceisenabledandreceivingasignal.
5. Connect TV *
ConnectananaloguetelevisiontotheCATVconnectorusingacoaxial
cable with a male F connector.
The CATV indicator LED (see page13) provides feedback on the
status of the CATV connection.
* not available on all models
Bydefault,therouterisconguredcorrectlyformosthomenetworks.
Changingthecongurationisonlyadvisedforadvancedusersasitmay
interrupt your connection. If you should need to reset the router back
toitsfactorysettings,pleaserefertopage3.
ConguringyourDRGisdoneviayourweb-browser.Thesecondlabel
(as described on page2) lists the URL you need to connect to as
wellastheusernameandpasswordrequiredinordertologin.
DRG7xxxx
SSID: GNXxxxxxx
WPA KEY: xxxxxxxxxxxx
WPS PIN: xxxxxxxx
MAC: 00:0F:94:XX:XX:XX
Username: admin
GUI: https://router
Password: xxxxxxxx
PaycarefulattentiontotheURLgivenfortheGUIandmakesureyou
enter it exactly as shown on the label.
Ifyourbrowsergivesyouanerrormessageaboutbeingunableto
“verify the identity of the website ‘router’” or that “your connection
is not private” or “there’s a problem with the website’s security
certicate”,pleasechoosetocontinuetoloadthewebsite.
Operating Conditions
› Do not operate in temperatures below 0° C or above 40° C
Safe Operation
› Neverlookdirectlyintotheendofabreopticcable.
› Use only the supplied power adaptor.
› Indoor use only.
› Never expose to or immerse in water.
› Do not block the air vents (the device will overheat).
Repair and Service
› Donotopenthehousing.Therearenouserserviceable
parts inside.
› Please contact your service provider if problems arise.
Care
› WipeyourDRGoverwithasoft,drycloth.
› Persistentdirtcanberemovedbywipingwithadampcloth.
This product must not be disposed of in your
normal household waste.
Pleasetakeittoyourregularelectronicwaste
collectionandrecyclinglocation.
5. Advanced Conguration 6. Safety & Care
7
8
1. Check your connection
Openaweb-browseronyourcomputerandtrytovisitawebpage.For
example,loadyourusualhomepageorfavouritesearchengine.
Ifthewebpageloads,yourconnectionisworkingproperly.Skipthe
restofthispageandcontinuetothesectiononpage10.
2. Check your network settings
Youneedtomakesureyourcomputernetworksettingsaresetto:
1. Use IPv4
2. Obtain an IP address automatically (DHCP)
3. Obtain DNS server(s) automatically
On a Windows 7 computer choose:
Start ->
Control Panel ->
Network and Internet ->
NetworkandSharingCenter->
ChangeAdapterSettings.
Double click on the correct network adaptor and click on Properties.
Select the “Internet Protocol Version 4 (TCP/IPv4)”option and choose
Properties.
Ensure “Obtain an IP address automatically” is selected.
Ensure “Obtain DNS server address automatically” is selected.
Close all the control panel windows.
7. LAN (network) Setup
On Mac OS X:
» Open System Preferences.
» Click on Network.
» Click on the Ethernet Adaptor in the left hand panel.
» Ensure“CongureIPv4”issetto“UsingDHCP”.
3. Test connection
Tryreloadingthewebpageinyourbrowser.Iftheconnectionisstillnot
working,pleaserefertothetroubleshootingsection.
9
10
Inordertosetupthewirelessconnection,youneedtwopiecesof
information:
1. The SSID of the DRG.
2. The WPA key for the DRG.
This information can be found on the label included with the DRG (refer
to page2).
DRG7xxxx
SSID: GNXxxxxxx
WPA KEY: xxxxxxxxxxxx
WPS PIN: xxxxxxxx
MAC: 00:0F:94:XX:XX:XX
Username: admin
GUI: https://router
Password: xxxxxxxx
On Windows 7:
Start ->
Control Panel ->
Network and Internet ->
NetworkandSharingCenter
Choose “Setup a new connection or network”.
Click on “Connect to the Internet” and click “Next”.
Click on “Wireless”.
You will then be presented with a list of wireless networks that your
computer has detected.
Choose the network whose name matches the SSID on the label
included with the DRG (described on page2).
Whenpromptedforthe“networksecuritykey”,enterthe12character
WPA KEY exactly as printed on the label.
8. Wireless Setup *
* not available on all models
Your computer will now connect to the wireless network!
Oncesuccessfullyconnected,theNetworkandSharingCenterwindow
willchangetoreectthenewconnectionstatus.
On Max OS X:
» Open System Preferences.
» Click on Network
» Click on Wi-Fi in the list of interfaces on the left.
Ifnecessary,switchWi-Fion.
» Inthe“NetworkName:”dropdownbox,selecttheSSIDthat
matches the SSID on the label included with your DRG (see page
2).
» WhenpromptedfortheWPA2password,entertheWPAkeyexactly
as printed on the label.
You are now connected!
11
12
9. Troubleshooting
Issue Action
LED is off MakesureyouareusingonlythepoweradaptorprovidedwiththeDRG,thatitisconnectedtoaworking
poweroutletandpluggedintotheDRG.Ifapplicable,makesurethepowerbuttonispushedin.
LED is red Turnthedeviceoffbyremovingthepoweradaptorfromthepowersocket.Wait1minuteandplugit
back in.
LED is off Thereisaproblemconnectingtoyourserviceprovider.TurntheDRGoff,wait1minuteandturnitback
onagain.
*
LED is off CATV is disabled. Please contact your service provider if a television service is part of your subscription.
LED is red CATVisenabledbutnosignalisdetected.Pleasecontactyourserviceprovider.
or
*
LED is off Thevoiceserviceisnotenabled.Ifvoicefunctionalityispartofyoursubscription,contactyourservice
provider.
*
LED is off Use the DRG’s web interface to enable WiFi functionality.
Web interface is not reachable: MakesuretheDRGisswitchedonandtheethernetcablefromyourcomputerispluggedintothecorrect
LAN port. Ensure the URL you have entered matches exactly what’s shown on the label.
Perform factory reset: Pressandholdtheresetbuttonformorethan5seconds.OncetheLEDsstartashing,releasethebutton.
Ifnoneoftheseactionsresolvesyourproblem,oriftheproblempersists,pleasecontactyourserviceprovider.
* not available on all models
Status LEDs
Activity Description
On(green) Powered up successfully!
On (red) System error
On(ashinggreen) Systeminitialising
Off No power
On Uplink active
Off Uplink inactive
or
*
On Phone line active
Off Phone line inactive
*
On(green) CATVenabled,signalreceived
On (red) CATVenabled,nosignalreceived
Off CATV disabled
*
On Wi-Fi enabled
Flashing WPS active
Off Wi-Fi disabled
(LAN Ports)
Green 1000 Mbps connection
Yellow 100/10 Mbps connection
Blinking Network activity
* not available on all models
13
Rev 1.3
©2016 Genexis B.V. Lodewijkstraat1A,5652ACEindhoven,TheNetherlands. www.genexis.eu
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Genexis DRG716 Owner's manual

Genexis
Brand
Genexis
Model
DRG716
Category
Routers
Type
Owner's manual
This manual is also suitable for
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