Sierra Wireless 20080605 User manual

Raven XE HSPA

User Guide

20080605

Rev 1.0

Rev 1.0 Oct.09 1

Contents

Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Activating Raven XE on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting to a Computer or other Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ACEmanager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents

Rev 1.0 Oct.09 2

Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Preface

Rev 1.0 Oct.09 i

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylos t.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessAirLinkRavenXE

areusedin

anormalmannerwithawell‐constructednetwork,

theSierraWirelessAirLinkRavenXEshouldnotbeusedin

situationswherefailuretotransmitorreceivedatacouldresult

indamageofanykindtotheuseroranyotherparty,including

butnotlimitedtopersonalinjury,death,or

lossofproperty.

SierraWirelessacceptsnoresponsibil ityfordamagesofany

kindresultingfromdelaysorerrorsindatatransmittedor

receivedusingtheSierraWirelessAirLink RavenXE,orfor

failureoftheSierraWirelessAirLinkRavenXEtotransmitor

receivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessAirLinkRavenXEinareas

whereblastingisinprogress,whereexplosiveatmospheres

maybepresent,nearmedicalequipment,nearlifesupport

equipment,oranyequipmentwhichmaybesusceptibletoany

formofradiointerference.Insuchareas,theSierraWireless

AirLinkRavenXE

MUSTBEPOWEREDOFF.TheSierra

WirelessAirLinkRavenXEcantransmitsignalsthatcould

interferewiththisequipment.

DonotoperatetheSierraWirelessAirLinkRavenXEinany

aircraft,whethertheaircraftisonthegroundorinflight.In

aircraft,theSierraWirelessAirLinkRavenXEMUSTBE

POWEREDOFF.Whenoperating,theSierraWirelessAirLink

RavenXEcantransmitsignalsthatcouldinterferewith

various

onboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless AirLink

Raven XE may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessAirLinkRavenXEwhileincontrolofavehicle.

Doingsowilldetractfromthedriveroroperatorʹscontroland

operationofthatvehicle.Insomestatesandprovinces,

operatingsuchcommunicationsdeviceswhileincontrolof

a

vehicleisanoffence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

Preface

Rev 1.0 Oct.09 ii

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITY

OFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWireless

product.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 7,145,267

7,200,512 D442,170 D459,303

andotherpatentspending.

LicensedunderthefollowingNortelNetworksLimited

patents:

UnitedStatespatentnumbers:5128925,539 8247

Francepatentnumbers:2665993,2653959,2659812,2745091

Trademarks AirCard

and“HeartoftheWirelessMachine

”areregistered

trademarksofSierraWireless.Watcher

isatrademarkof

SierraWireless,registeredintheEuropeanCommunity.

AirLink™andAceWare™aretrademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

andthered‐tippedantennaaretrademarksofSierraWireless.

Windows

isaregisteredtrademarkofMicrosoftCorporation.

Othertrademarksarethepropertyoftherespectiveowners.

Preface

Rev 1.0 Oct.09 iii

Contact Information

Consultourwebsiteforup‐to‐date productdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble

‐

shootingtips,andpressreleases:

www.sierrawireless.com

Revision History

Support Desk: Phone: 1-877-231-1144

Hours: 5:00 AM to 5:00 PM Pacific Time,

Monday to Friday, except US Holidays

E-mail: [email protected]

Sales Desk: Phone: 1-510-624-4200

1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless America

39677 Eureka Drive

Newark, CA

USA 94560

Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-510-624-4299

1-604-231-1109

Web: www.sierrawireless.com

Revision

number

Release

date

Changes

2.x Q2:2009 Raven XE documentation created and revised.

Rev 1.0 Oct.09 1

1: Introduction to the Raven XE

• ALEOS™

• ACEware™

• Connecting to your

cellular provider

• Communication

• Connection methods

• Networking

• Applications

• Software

• Documentation

TheRavenXEisanintelligentwirelessgateway,poweredby

ALEOS™,andoptimalforprovidingprimaryorbackup

networkconnectivityforanyhigh‐reliability/high‐availability

applications.

TheRavenXEistheperfectsolutionforanydevicewithan

Ethernetconnectionthatrequirespervasiveconnectivity

includingPCs,routers,networkequipmentandPOS/ATMsas

wellascommercialauto mationequipment.

PoweredbyALEOS™,RavenXEmodemsaredesignedto

maintainareliable,consistentnetworkconnection.ClassI

Divison2certifiedasnonincendiveequipment,theRaven

Seriesisideallysuitedforuseinhazardousenvironments.

Keyapplicationsincludeutilities,manufacturing,automation,

oilandgas,ethernet‐basedSCADA,telemetry,Homeland

Securityandassetmonitoring.

Figure 1-1: Sierra Wireless AirLink Raven XE

Introduction to the Raven XE

Rev 1.0 Oct.09 2

ALEOS™

ALEOS,theembeddedcoretechnologyoftheSierraWireless

AirLinkproductssimplifiesinstallation,operationandmainte

‐

nanceofanysolution,andprovides analways‐on,always‐

awareintelligentconnectionformission‐criticalapplications.

ALEOSenables:

• PersistentNetworkConnectivity

• Over‐The‐Air(OTA)Upgrades

• WirelessOptimizedTCP/IP

• Real‐TimeNotification

• PacketLevelDiagnostics

• DeviceManagement&Control

• ProtocolSpoofing

Figure 1-2: Powered by ALEOS

ACEware™

Awirelesssolutionisnotcompleteuntilyouhavesoftware

toolstomanagethedevicesmonitoringyourvaluable

equipment.UsingtheAirLinkControlEnvironment(ACE),

ACEWareisthedevicemanagementandmonitoringappli

‐

cationsuiteforSierraWirelessAirLinkdevicespoweredby

ALEOS.

Figure 1-3: ACEware Logo

TheACEwaresuiteencompassesanapplicationinternaltothe

firmware(ACEmanager),Windows‐basedapplications

(ACEviewandModemDoctor),andaweb‐hostedapplication

(ACEnet).Youcandownloadtheapplicationsandtheiruser

Introduction to the Raven XE

Rev 1.0 Oct.09 3

guidesfromtheSierraWirelessAirLinkSolutionswebsite:

http://www.sierrawireless.com/support.Contactyourdealer

orSierraWirelessrepresentativeforanyfurtherinformation.

Note: ACEview requires the Microsoft .NET Framework v. 2.0 and

Microsoft Windows 98, Windows 2000, Windows XP, or later. You can

obtain the Microsoft .NET Framework from Microsoft at: http://

www.microsoft.com/.

ACEmanager,theAceWareremoteconfigurationand

monitoringtool,simplifiesdeploymentandprovidesextensive

monitoring,controlandmanagementcapabilities.

ACEmanagergivesyouthepowertomonitorandcontrolyour

SierraWirelessAirLinkcommunicationsplatformsinreal‐

time.

Simplified Deployment

ACEmanagerprovidestheabilitytoremotelysetupand

configureyourSierraWirelessAirLinkproducts.Remote

devicesetupandconfigurationreducesthedeployment

timelineofyourwirelesssolutionandprovidesaquickerpath

toROI.

Templatesallowyouto easilyconfiguredevicesinyourfleet

withidenticalsettings,ensuringasimple,accurate

deployment.

Monitor and Control

ACEmanagerallowsanadministratortoremotelymonitora

modem’sstatus,healthandconfigurationsettings.Theuser

interfacedisplayssignalstrength,cellsiteinformation,byte

countersanderrorconditions,enablingyoutopinpointany

issuesandtroubleshootimmediately.

ACEmanagerenablesremoteconfigurationandparameter

settingstobechangedorresetinstantlyovertheair,changea

device’sportconfiguration,IPaddresssettings,GPSsettings,

andmuchmore.Afterconfiguringonemodem,usethe

templatefeaturetocopythatdeviceconfig urationtoother

devices.

Tip:

Configuration steps and examples in this guide use

ACEmanager.

ACEviewisanefficientstatusandconnectionmonitoring

applicationwithalow‐profile,easytoreadinterface.In

ACEview,youcanalsoupdatePRL.

Introduction to the Raven XE

Rev 1.0 Oct.09 4

Modem Doctor

ModemDoctorandModemDoctorUSBisatroubleshooting

anddiagnosticsutility.Thisutilitywillallowyoutogetalog

fileoftheRavenXEactivitywhichyoucanthensendtoSierra

Wirelesssupportorerasethecurrentconfigurationcompletely.

Figure 1-4: Modem Doctor

Connecting to your cellular

provider

TheRavenXEusesyourcellularproviderasanISP(Internet

ServiceProvider)toconnectyoutotheInternet.

Steps of a connection:

1. YourRavenXEestablishesaPPP(PointtoPointProtocol

or“dial”upconnection)linktotheyourcellularprovider

network,alsocalledregisteringonthenetwork,and

receivesanIPaddress.

2. WhenyourRavenXEhasreceiveditsIPaddressfrom

yourcellularprovider,aconnectiontotheInternetorthe

cellularnetworkisalsoavailableforcomputersorother

devicesconnecteddirectlytotheRavenXE.

TheRavenXEwillperformroutingforallinternettrafficto

andfromthecomputersorotherenddevicse.

Introduction to the Raven XE

Rev 1.0 Oct.09 5

WiththeRavenXEinEthernetPublicmode,onlyonedevice

connectedtotheEthernetportwillreceivethepublicIP

addresswhichistheoneprovidedbythecellularnetwork.In

EthernetPrivatemode,withahuborswitch connectedtothe

Ethernetport,theRavenXEwillprovideNAT

forarangeof

computersorotherdevicesconnectedtotheswitchorhuband

Internetaccesstoallofthem.

Dynamic vs. Static IP Addresses

Therearetwotypesofaddressesonnetworks:dynamicand

static.

• Dynamicaddressesareassignedona“needtohave”basis.

YourRavenXEmightnotalwaysreceivethesameaddress

eachtimeitconnectswithyourcellularprovider.

• Staticaddressesarepermanentlyassignedtoaparticular

accountandwillalwaysbeusedwheneveryourRavenXE

connectstotheInternet.TheIPaddresswillnotbegiven

toanyoneelse.

MostISPs(cellularincluded)usedynamicIPaddressesrather

thanstaticIPaddressessinceitallowsthemtoreuseasmaller

numberofIPaddressesforalargenumberofcustomers.A

dynamicIPaddressissuitableformanycommonInternet

uses,suchaswebbrowsing,lookingupdataonanother



computersystem,orotherclientfunctions(suchasdataonly

beingsentoutoronlybeingreceivedafteraninitialrequest).

Tip:

If your account with your cellular provider includes a dynamic IP

address and you need a static IP, please consult your your cellular

provider Representative for more information about changing your

account for static IP support.

IfyouneedtocontactyourRavenXE,adeviceconnectedto

theRavenXE,orahostsystemusingtheRavenXEfromthe

Internet,youneedtohaveaknownIP(suchasonewhichis

static)ordomainname(anIPaddresswhichisconvertedbya

DNS

serverintoawordbasedname).IfyouhaveadynamicIP

addressforyourmodem,youcanuseaDynamicDNSservice

(suchasIPManager)totranslateyourIPaddressintotoa

domainname.

Caution:

If you want to connect remotely to your Raven XE using

TCP/IP, the IP address given to your modem by your cellular provider

cannot be a private or internal IP address (such as a special private

network) unless you are on the same network or inside that network’s

firewall (such as with frame relay).

Introduction to the Raven XE

Rev 1.0 Oct.09 6

Communication

GSMNetworksuseSIMcardswhicharesmartcards

containingtheaccountholder’sdetails.ASIMcangenerallybe

movedfromonedevicetoanotherallowingforaccountporta

‐

bilityandflexibility.

EDGE

EDGE(EnhancedDataratesforGSMEvolution)providesend‐

to‐endpacketdataserviceswithanenhancedconnectivity

buildingonGPRStechnologyandusingtheestablishedGSM

networks.EDGEprovideshighertransmissionratesandbetter

transmissionqualityfordatathanGPRS.EDGEcancarrydata

atspeedstypicallyupto 384

kbit/sinpacketmode.

WhenEDGEisnotavailable,yourRavenXEwillfall‐backto

GPRSfortheconnectiontoyourcellularprovidertoprovide

continuedconnectivity.

GPRS

GeneralPacketRadioService(GPRS)ispacket‐switchedwith

manyuserssharingthesametransmissionchannel,butonly

transmittingwhentheyhavedatatosend.Thismeansthatthe

totalavailablebandwidthcanbeimmediatelydedicatedto

thoseuserswhoareactuallysendingatanygivenmoment,

providinghigherutilizationwhere

usersonlysendorreceive

dataintermittently.GPRSprovidesspeedsof30–70kbpswith

burstsupto170 kbps.

Connection methods

YoucanconnecttheRavenXEtoaUSBoraEthernet(RJ45)on

acomputer.WhenconnectedtoaUSBorEthernetport,the

RavenXEbehaveslikeanetworkcard.

USB

TheRavenXEisequippedwithaUSBportwhichincreasesthe

methodsbywhichyoucansendandreceivedata.TheUSB

portcanbesettoworkaseitheravirtualEthernetportora

virtualserialport.Adriverinstallationisrequiredtousethe

USBportin

eithermode.

Introduction to the Raven XE

Rev 1.0 Oct.09 7

ItisrecommendedthatyouuseaUSB2.0cablewithyour

RavenXEandconnectdirectlytoyourcomputerforbest

throughput.

Virtual serial port

TheRavenXEsupportsonevirtualserialportoverUSB.This

VSPcanbeused,forexample,tosendATcommands,ortorun

manyserialbasedapplicationssuchasHyperTerminal

Networking

IPSec

TheIPprotocolthatdrivestheInternetisinherentlyinsecure.

InternetProtocolSecurity(IPSec),whichisastandards‐based

protocol,securescommunicationsofIPpacketsoverpublic

networks.

IPSecisacommonnetworklayersecuritycontrolandisused

tocreateavirtualprivatenetwork(VPN).

TheadvantagesoftheIPSecfeatureincludes:

• DataProtection:DataContentConfidentialityallowsusers

toprotecttheirdatafromanyunauthorizedview,because

thedataisencrypted(encryptionalgorithmsareused).

• AccessControl:AccessControlimpliesasecurityservice

thatpreventsunauthorizeduseofaSecurityGateway,a

networkbehindagatewayorbandwidthonthatnetwork.

• DataOriginAuthentication:DataOriginAuthentication

verifiestheactualsender,thuseliminatingthepossibility

offorgingtheactualsender’sidentificationbyathird‐

party.

• DataIntegrity:DataIntegrityAuthenticationallowsboth

endsofthecommunicationchanneltoconfirmthatthe

originaldatasenthasbeenreceivedastransmitted,

withoutbeingtamperedwithintransit.Thisisachieved

byusingauthenticationalgorithmsandtheiroutputs.

TheIPSecarchitecturemodelincludestheSierraWireless

AirLinkgatewayasaremotegatewayatoneendcommuni

‐

cating,throughaVPNtunnel,withaVPNgatewayatthe

otherend.TheremotegatewayisconnectedtoaRemote

networkandtheVPNisconnectedtotheLocalnetwork.The

communicationofdataissecurethroughtheIPSecprotocols.

Introduction to the Raven XE

Rev 1.0 Oct.09 8

Figure 1-5: IPSec Architecture

GRE

GRE(GenericRoutingEncapsulation)tunnelisusedtocarry

non‐IPpacketsthroughanIPNetwork.Non‐IPpackets,that

aresendovertheGREtunnel,needtobefirstencapsulated.

Hence,ALEOSisusedtoconfigureandencapsulatenon‐IP

packetsandtransmitoverIPthroughtheGREtunnel.

Applications

Events Reporting

EventsReportingisSierraWirelessAirLink’smodem’snew

softwarefeatureprovidedviaACEmanager,thatallowsthe

userstogeneratereportsfromtheeventsthattakeplace.Event

ReportingProtocolisanintuitiveembeddedprotocol,which

automaticallyformatsthemessagesbasedonaneventtrigger.

Themessagesgeneratedarethenreportedto

theremote

server.

Software

TheRavenXEmodemcomeswiththefollowingsoftware:

• ACEview,thesoftwarefortheRavenXEwhichallowsyou

tomonitoryourconnections.

• ThedriverthatformstheinterfacebetweentheRavenXE

andyourWindowsoperatingsystemwhenusingUSB

virtualEthernetorUSBvirtualserial.

• Thefirmwarethatisstoredinnon‐volatilememoryand

includesACEmanager.

Introduction to the Raven XE

Rev 1.0 Oct.09 9

TheRavenXEhasanembeddedradiomodule,alsomade

bySierraWireless,Inc.Therearetwofirmwareprograms

onthedevice—onestoredonthecontrollerboardofthe

RavenXEandoneontheradiomodule.

Thefirmwarewasloadedintotheradiomoduleandcon‐

trollerboardwhentheRavenXEwasassembled.Asnew

versionsofthesoftwareandfirmwarearereleased,they

arepostedat

www.sierrawireless.com.

Documentation

ThisRavenXEUserGuidedescribeshowto:

• InstalltheRavenXEhardware.

• Connecttheradioantennas.

• Connectanotebookcomputerandotherinput/output

(I/O)devices.

• InterprettheLEDsontheRavenXEandtheindicatorsin

theACEviewsoftware.

ThisUserGuideisprovidedasaPDF(PortableDocument

Format)fileontheinstallationCDorfromtheSierraWireless

supportwebsite.

Tools and Reference Documents

User Guide Description

ALEOS User Guide This document discusses software configuration in ACEmanager and about

the explains different ALEOS features.

ACEview User Guide This document explains the use of this utility tools which is used to view and

monitor the connection state of a Sierra Wireless AirLink device.

ACEnet User Guide This document explains the use of ACEnet services for remote management

of Sierra Wireless AirLink device.

Rev 1.0 Oct.09 10

2: Specifications

• Power Connector

Features and Benefits

• EmbeddedIntelligence

• LowPowerConsumption

• CompactSize

• RuggedAluminiumCase

• High‐SpeedProcessor(ARM9)

• High‐Speed2‐wayData

• 10/100MbpsEthernetPort

• PersistentNetworkConnectivity

• RemoteManagementandConfiguration

• ClassIDiv2Certified

Technology

• HSUPA

WithFallbackto:

· HSDPA

· UMTS

· EDGE

· GPRS(MS‐12)

· GSM

Bands

• TriBandforUMTS/HSDPA/HSUPA

· 850/1900/2100MHz

• QuadBandGPRS/EDGE

· 850/900/1800/1900MHz

Environmental

• OperatingTemperature:

· ‐30°to70°Celsius

• °StorageTemperature:

· ‐40°to85°Celsius

Power Consumption: (@12V DC)

• Transmit(Typical/Max)110/265mA

• Idle80mA

• InputCurrent75mAto265mA

• InputVoltage9‐28V DC

Specifications

Rev 1.0 Oct.09 11

Standards/Approvals

• Carrierspecificapprovals

• CE(ClassAdeviceperEN55022)

• RoHS

• FCC

• IndustryCanada

• PTCRB

• Thisapparatusissuitablefor useinClassI,Division2,

GroupsA,B,C,Dorunclassifiedornon‐haza rdous

locations.

Warning:

Explosion Hazard - Substitution of any

components may impair suitability for Class I,

Division 2.

Host Interfaces

• Ethernet:10BaseTRJ‐45

• USBTypeB5Pinmini

• AntennaConnection:

· Cellular‐50OhmSMA

· ReceiveDiversity‐50OhmSMA

· I/OPorts:2

Warning:

The antenna should be installed no

closer than 20 cm from the human body. It is one of

the RSS-102 requirements for devices not requiring

SAR.

Dimensions

• 75mmx27mmx103mm

• 185grams

Application Interfaces

• TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,

Modbusandmore

LED Indicators

• Network

• Signal

• Activity

Specifications

Rev 1.0 Oct.09 12

• Power

• ResetButton

Specifications

Rev 1.0 Oct.09 13

Power Connector

Figure 2-1: Power Connector (not to scale)

Warning:

Explosion Hazard - Do not disconnect

equipment unless power has been switched off or

the area is known to be non-hazardous.

Note: Raven XE I/O Port 4 is software configurable.

*ConfigurationterminologyinACEmanager

Rev 1.0 Oct.09 14

3: Activating Raven XE on your

cellular provider

• Installing the SIM

• Configuring the APN

Thischapterprovidesstep‐by‐stepdirectionsforactivating

yourRavenXEonyourcellularprovider’snetwork.

Installing the SIM

TheSubscriberIdentityModule(SIM)intheRavenXEisa

smartcardthatsecurelystoresthekeyidentifyingacellular

subscriber.Generally,youwillonlyneedtoinstallaSIMonce

inthelifeofthemodemanditmaybepre‐installedbyyour

SierraWirelessRepresentative.

1. Before you start

IftheSIMwaspre‐installed,unlessyouneedtosetacustom

APN,activationofyourmodemiscomplete.

Cellular Account Required

• CellularAccountRequired‐Touseyourmodem,you

needtohaveaSIMwithanactiveaccountinadata plan,

withyourcellularprovider(EDGEorHSUPA/HSDPA).

Software Required

• AceManager‐GraphicalinterfaceforenteringmostAT

Commands.YoucandownloadAceManagerfromthe

SierraWirelessAirLinkSolutionswebsite:http://

www.sierrawireless.com/support/.Adefaultinstallationof 

thisutilityisassumedlaterinthesedirections

Hardware Required

• Ethernetcable‐AnEthernetcableisrequired.

Note: Until you install a driver for the USB port, you cannot use your

USB port to configure the modem.

• Poweradapterandapowersource‐Youwillneeda

powersupplyandpowersourceforthemodem.

• PCorlaptop‐Toconfigurethemodem,youwillneeda

computerwithanavailableEthernetportserialport.

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Sierra Wireless 20080605, RAVEN 20080605 User manual

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