Hitron CGN3552 User manual

Category
Networking
Type
User manual

This manual is also suitable for

CGN3 Residential D3 WiFi Gateway
User’s Guide
Version 1.1 - 08/2013
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Hitron CGN3 User’s Guide
About This User’s
Guide
Intended Audience
This manual is intended for people who want to configure the CGN3’s features via its
Graphical User Interface (GUI).
How to Use this User’s Guide
This manual contains information on each the CGN3’s GUI screens, and describes
how to use its various features.
Use the CGN3 Overview on page 14 to see an overview of the topics covered in
this manual.
Use the Table of Contents (page 6), List of Figures (page 10) and List of Tables
(page 12) to quickly find information about a particular GUI screen or topic.
Use the Index (page 110) to find information on a specific keyword.
Use the rest of this User’s Guide to see in-depth descriptions of the CGN3’s
features.
Related Documentation
Quick Installation Guide: see this for information on getting your CGN3 up and
running right away. It includes information on system requirements, package
contents, the installation procedure, and basic troubleshooting tips.
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Online Help: each screen in the CGN3’s Graphical User Interface (GUI)
contains a Help button. Click this button to see additional information about
configuring the screen.
Document Conventions
This User’s Guide uses various typographic conventions and styles to indicate
content type:
Bulleted paragraphs are used to list items, and to indicate options.
1 Numbered paragraphs indicate procedural steps.
NOTE: Notes provide additional information on a subject.
Warnings provide information about actions that could harm you or your
device.
Product labels, field labels, field choices, etc. are in bold type. For example:
A mouse click in the Graphical User Interface (GUI) is denoted by a right angle
bracket ( > ). For example:
means that you should click Settings in the GUI, then Advanced settings.
A key stroke is denoted by square brackets and uppercase text. For example:
Select UDP to use the User Datagram Protocol.
Click Settings > Advanced Settings.
Press [ENTER] to continue.
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Customer Support
For technical assistance or other customer support issues, please consult your Hitron
representative.
Default Login Details
The CGN3’s default IP address and login credentials are as follows. For more
information, see
Login to the CGN3 on page 23.
Table 1: Default Credentials
IP Address 192.168.0.1
Username cusadmin
Password password
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Copyright 2013 Hitron Technologies. All rights reserved. All trademarks and
registered trademarks used are the properties of their respective owners.
DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.
This User’s Guide is provided “as is” without express or implied warranty of any kind.
Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this
User’s Guide, or losses incurred by use or misuse of the information in this User’s
Guide.
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Hitron CGN3 User’s Guide
Table of Contents
About This User’s Guide ................................................................. 2
Table of Contents ........................................................................... 6
List of Figures ................................................................................ 10
List of Tables ................................................................................. 12
Introduction ................................................................................. 14
1.1 CGN3 Overview ................................................................................ 14
1.1.1 Key Features ............................................................................ 15
1.2 Hardware Connections ...................................................................... 15
1.3 LEDs ................................................................................................. 18
1.4 IP Address Setup .............................................................................. 22
1.4.1 Manual IP Address Setup ......................................................... 22
1.5 Login to the CGN3 ............................................................................ 23
1.6 GUI Overview .................................................................................... 24
1.7 Resetting the CGN3 .......................................................................... 25
Setup Wizard ................................................................................ 27
2.1 Setup Wizard Overview ..................................................................... 27
2.2 Setting Password .............................................................................. 27
2.3 LAN Settings ..................................................................................... 28
2.4 Wireless Settings .............................................................................. 30
2.5 Summary ........................................................................................... 31
Status ........................................................................................... 33
3.1 Status Overview ................................................................................ 33
3.1.1 DOCSIS .................................................................................... 33
3.1.2 IP Addresses and Subnets ....................................................... 34
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3.1.2.1 IP Address Format ........................................................... 34
3.1.2.2 IP Address Assignment .................................................... 34
3.1.2.3 Subnets ............................................................................ 35
3.1.3 DHCP ........................................................................................ 36
3.1.4 DHCP Lease ............................................................................. 37
3.1.5 MAC Addresses ........................................................................ 37
3.1.6 Routing Mode ........................................................................... 38
3.1.7 Configuration Files .................................................................... 38
3.1.8 Downstream and Upstream Transmissions .............................. 38
3.1.9 Cable Frequencies .................................................................... 38
3.1.10 Modulation .............................................................................. 39
3.1.11 TDMA, FDMA and SCDMA .................................................... 39
3.2 The System Information Screen ........................................................ 40
3.3 The DOCSIS Provisioning Screen .................................................... 41
3.4 The DOCSIS WAN Screen ............................................................... 42
3.5 The DOCSIS Event Screen ............................................................... 44
3.6 The Wireless Screen ......................................................................... 45
Basic ............................................................................................. 48
4.1 Basic Overview ................................................................................. 48
4.1.1 WAN and LAN .......................................................................... 48
4.1.2 LAN IP Addresses and Subnets ............................................... 49
4.1.3 DNS and Domain Suffix ............................................................ 49
4.1.4 Debugging (Ping and Traceroute) ............................................ 49
4.1.5 Port Forwarding ........................................................................ 50
4.1.6 Port Triggering .......................................................................... 50
4.1.7 DMZ .......................................................................................... 50
4.1.8 DNS .......................................................................................... 50
4.1.9 DDNS ........................................................................................ 51
4.2 The LAN Setup Screen ..................................................................... 51
4.3 The Gateway Function Screen .......................................................... 54
4.4 The Port Forwarding Screen ............................................................. 54
4.4.1 Adding or Editing a Port Forwarding Rule ................................ 56
4.5 The Port Triggering Screen ............................................................... 58
4.5.1 Adding or Editing a Port Triggering Rule .................................. 60
4.6 The DMZ Screen ............................................................................... 62
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4.7 The DNS Screen ............................................................................... 62
4.8 The DDNS Screen ............................................................................ 63
Wireless ........................................................................................ 66
5.1 Wireless Overview ............................................................................ 66
5.1.1 Wireless Networking Basics ..................................................... 66
5.1.2 Architecture ............................................................................... 66
5.1.3 Wireless Standards ................................................................... 67
5.1.4 Service Sets and SSIDs ........................................................... 67
5.1.5 Wireless Security ...................................................................... 68
5.1.5.1 WPS ................................................................................. 68
5.1.6 WMM ........................................................................................ 69
5.1.7 Guest Networks ........................................................................ 69
5.2 Basic Settings Screen ....................................................................... 70
5.2.1 2.4G Settings ............................................................................ 70
5.2.2 5G Settings ............................................................................... 72
5.3 WPS & Security Screen .................................................................... 75
5.4 Access Control Screen ...................................................................... 78
5.4.1 Adding or Editing a Wireless Device Filter Rule ....................... 79
Admin .......................................................................................... 81
6.1 Admin Overview ................................................................................ 81
6.1.1 Debugging (Ping and Traceroute) ............................................ 81
6.2 Management Screen ......................................................................... 82
6.3 Diagnostics Screen ........................................................................... 83
6.4 Backup Screen .................................................................................. 84
6.5 Time Setting Screen .......................................................................... 84
6.6 Device Reset Screen ........................................................................ 86
Security ........................................................................................ 88
7.1 Security Overview ............................................................................. 88
7.1.1 Firewall ..................................................................................... 88
7.1.2 Intrusion detection system ........................................................ 89
7.1.3 Device Filtering ......................................................................... 89
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7.1.4 Service Filtering ........................................................................ 89
7.1.5 VPN .......................................................................................... 89
7.2 The Firewall Screen .......................................................................... 90
7.3 The Service Filter Screen .................................................................. 92
7.3.1 Adding or Editing a Service Filter Rule ..................................... 93
7.3.2 Adding or Editing a Trust PC List .............................................. 96
7.4 The Device Filter Screen ................................................................... 97
7.4.1 Adding or Editing a Managed Device ....................................... 99
7.5 The Keyword Filter Screen .............................................................. 101
7.5.1 Adding or Editing a Trust PC List ............................................ 102
7.6 The Logs Screen ............................................................................. 103
7.7 The VPN Pass-Through Screen ...................................................... 104
Troubleshooting ......................................................................... 106
Index .......................................................................................... 110
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List of Figures
Figure 1: Application Overview ...........................................................................14
Figure 2: Hardware Connections ........................................................................16
Figure 3: Power Adaptor .....................................................................................18
Figure 4: LEDs ....................................................................................................19
Figure 5: Login ....................................................................................................24
Figure 6: GUI Overview ......................................................................................25
Figure 7: The Setup Wizard: Setting Password Screen ......................................28
Figure 8: The Setup Wizard: LAN Settings Screen .............................................29
Figure 9: The Setup Wizard: Wireless Settings Screen ......................................30
Figure 10: The Setup Wizard: Summary Screen ................................................32
Figure 11: The Setup Wizard: Summary Screen ................................................32
Figure 12: The Status: System Information Screen ............................................40
Figure 13: The Status: DOCSIS Provisioning Status Screen .............................41
Figure 14: The Status: DOCSIS WAN Screen ....................................................42
Figure 15: The Status: DOCSIS Event Screen ...................................................44
Figure 16: The Status: Wireless Status Screen ..................................................46
Figure 17: The Basic: LAN Setup Screen ...........................................................52
Figure 18: The Basic: Gateway Function Screen ...............................................54
Figure 19: The Basic: Port Forwarding Screen ...................................................55
Figure 20: The Basic: Port Forwarding Add/Edit Screen ....................................57
Figure 21: The Basic: Port Triggering Screen .....................................................58
Figure 22: The Basic: Port Triggering Add/Edit Screen ......................................60
Figure 23: The Basic: DMZ Screen .....................................................................62
Figure 24: The Basic: DNS Screen .....................................................................63
Figure 25: The Basic: DDNS Screen ..................................................................64
Figure 26: The Wireless: Basic Settings Screen (2.4G) .....................................70
Figure 27: The Wireless: Basic Settings Screen (5G) ........................................73
Figure 28: The Wireless: WPS & Security Screen ..............................................75
Figure 29: The Wireless: Wireless Access Control Screen ................................78
Figure 30: The Wireless: Access Control Add/Edit Screen .................................80
Figure 31: The Admin: Management Screen ......................................................82
Figure 32: The Admin: Diagnostics Screen ........................................................83
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Figure 33: The Admin: Backup Screen ...............................................................84
Figure 34: The Admin: Time Setting Screen .......................................................85
Figure 35: The Admin: Device Reset Screen ......................................................86
Figure 36: The Security: Firewall Screen ............................................................90
Figure 37: The Security: Service Filter Screen ...................................................92
Figure 38: The Security: Service Filter Add/Edit Screen .....................................94
Figure 39: Additional Service Filtering Options ...................................................95
Figure 40: The Security: Service Filter > Trust PC List Add/Edit Screen ...........96
Figure 41: The Security: Device Filter Screen ....................................................97
Figure 42: The Security: Device Filter Add/Edit Screen ......................................99
Figure 43: Additional Service Filtering Options .................................................100
Figure 44: The Security: Keyword Filter Screen ...............................................101
Figure 45: Keyword Filter > Trust PC List Add/Edit Screen ..............................103
Figure 46: The Security: Logs Screen ..............................................................104
Figure 47: The Security: VPN Pass-through Screen ........................................104
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List of Tables
Table 1: Default Credentials ................................................................................4
Table 2: Hardware Connections ........................................................................17
Table 3: LEDs ....................................................................................................19
Table 4: GUI Overview .......................................................................................25
Table 5: The Setup Wizard: Setting Password Screen ......................................28
Table 6: The Setup Wizard: LAN Settings Screen .............................................29
Table 7: The Setup Wizard: Wireless Settings Screen ......................................31
Table 8: Private IP Address Ranges ..................................................................35
Table 9: IP Address: Decimal and Binary ..........................................................35
Table 10: Subnet Mask: Decimal and Binary .....................................................36
Table 11: The Status: System Information Screen ............................................40
Table 12: The Status: DOCSIS WAN Screen ....................................................42
Table 13: The Status: DOCSIS Event Screen ...................................................45
Table 14: The Status: Wireless Status Screen ..................................................46
Table 15: The Basic: LAN Setup Screen ...........................................................52
Table 16: The Basic: Gateway Function Screen ................................................54
Table 17: The Basic: Port Forwarding Screen ...................................................55
Table 18: The Basic: Port Forwarding Add/Edit Screen ....................................57
Table 19: The Basic: Port Triggering Screen .....................................................59
Table 20: The Basic: Port Triggering Add/Edit Screen ......................................61
Table 21: The Basic: DMZ Screen .....................................................................62
Table 22: The Basic: DNS Screen .....................................................................63
Table 23: The Basic: DDNS Screen ..................................................................64
Table 24: The Wireless: Basic Settings Screen (2.4G) ......................................71
Table 25: The Wireless: Basic Settings Screen (5G) .........................................73
Table 26: The Wireless: WPS & Security Screen ..............................................76
Table 27: The Wireless: Access Control Screen ...............................................79
Table 28: The Wireless: Access Control Add/Edit Screen .................................80
Table 29: The Admin: Management Screen ......................................................82
Table 30: The Admin: Diagnostics Screen .........................................................83
Table 31: The Admin: Backup Screen ...............................................................84
Table 32: The Admin: Time Setting Screen .......................................................85
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Table 33: The Admin: Device Reset Screen ......................................................87
Table 34: The Security: Firewall Screen ............................................................91
Table 35: The Security: Service Filter Screen ...................................................92
Table 36: The Security: Service Filter Add/Edit Screen .....................................94
Table 37: The Security: Service Filter Add/Edit Trust Manage Device Screen ..96
Table 38: The Security: Device Filter Screen ....................................................97
Table 39: The Security: Device Filter Add/Edit Screen ......................................99
Table 40: The Security: Keyword Filter Screen ...............................................101
Table 41: The Security: Keyword Filter Add/Edit Trust Manage Device Screen 103
Table 42: The Security: Logs Screen ...............................................................104
Table 43: The Security: VPN Pass-through Screen .........................................105
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1
Introduction
This chapter introduces the CGN3 and its GUI (Graphical User Interface).
1.1 CGN3 Overview
Your CGN3 is a NAT-capable cable modem and wireless access point that allows
you to connect your computers, wireless devices, and other network devices to one
another, and to the Internet via the cable connection.
The CGN3 must be placed vertically on its stand, should not be
positioned in either wall-mount or horizontal.
Figure 1: Application Overview
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1.1.1 Key Features
The CGN3 provides:
High-performance DOCSIS/EuroDOCSIS 3.0 (24-channel downstream, 8-
channel upstream) Internet connection to cable modem service via the CATV
port (F-type RF connector) at speeds of up to 960 Mbps (megabits per second)
Full dual-stack IPv4/IPv6 support for routing and firewall (DSLite and 6RD)
Local Area Network connection via four 10/100/1000 Mbps Ethernet ports
Dynamic Host Configuration Protocol (DHCP) for devices on the LAN
LAN troubleshooting tools (Ping and Traceroute)
IEEE 802.11b/g/n concurrent dual band (2.4GHz and 5GHz) wireless MIMO
(Multiple-In, Multiple-Out) networking, allowing speeds of up to 300Mbps
Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, Wifi Protected
Setup (WPS) push-button and PIN configuration, MAC filtering,
Wired security: stateful inspection firewall with intrusion detection system, IP and
MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ)
and event logging
Parental control: scheduled website blocking and access logs
Settings backup and restore
Secure configuration interface, accessible by Web browser
1.2 Hardware Connections
This section describes the CGN3’s physical ports and buttons.
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Figure 2: Hardware Connections
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Table 2: Hardware Connections
WPS Press this button to begin the WiFi Protected Setup
(WPS) Push-Button Configuration (PBC) procedure.
Press the PBC button on your wireless clients in the
coverage area within two minutes to enable them to join
the wireless network.
See WPS on page 68 for more information.
USB The CGN3 provides two USB 2.0 host ports on the rear,
allowing you to plug in USB flash disks for mounting and
sharing through the LAN interfaces via the Samba
protocol (network neighborhood).
The CGN3 supports the following Windows file systems:
FAT16
FAT32
NTFS
USB devices must not drain more than 500mA
from the USB port. USB devices requiring
more than 500mA should be provided with
their own power source(s).
Reset Use this button to reboot or reset your CGN3.
Press the button and hold it for less than five seconds
to reboot the CGN3. The CGN3 restarts, using your
existing settings.
Press the button and hold it for more than five
seconds to delete all user-configured settings and
restart the CGN3 using its factory default settings.
See Resetting the CGN3 on page 25 for more
information on resetting the CGN3.
NOTE: Unless you previously backed-up the CGN3’s
configuration settings prior to resetting the
CGN3, the settings cannot be recovered.
LAN1 Use these ports to connect your computers and other
network devices, using Category 5 or 6 Ethernet cables
with RJ45 connectors.
LAN2
LAN3
LAN4
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1.3 LEDs
This section describes the CGN3’s LEDs (lights).
CABLE Use this to connect to the Internet via an F-type RF
cable.
POWER Use this to connect to the 12v/2A power adapter that
came with your CGN3.
NEVER use another power adapter with your
CGN3. Doing so could harm your CGN3.
Figure 3: Power Adaptor
Table 2: Hardware Connections
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Figure 4: LEDs
Table 3: LEDs
LED STATUS DESCRIPTION
POWER Off The CGN3 is not receiving power.
On The CGN3 is receiving power.
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DS Green, blinking The CGN3 is searching for a downstream
frequency on the CABLE connection.
Green, steady The CGN3 has successfully located and locked
onto a downstream frequency on the CABLE
connection.
Blue The CGN3 is engaged in channel bonding on the
downstream connection.
Off There is no downstream activity on the CABLE
connection.
US Green, blinking The CGN3 is searching for an upstream frequency
on the CABLE connection.
Green, steady The CGN3 has successfully located and locked
onto an upstream frequency on the CABLE
connection.
Blue The CGN3 is engaged in channel bonding on the
upstream connection.
Off There is no upstream activity on the CABLE
connection.
STATUS Blinking The CGN3’s cable modem is registering with the
service provider’s CMTS.
On The CGN3’s cable modem has successfully
registered with the service provider and is ready for
data transfer.
LAN Off No device is connected to one of the LAN ports.
Green, blinking A device is connected to one of the LAN ports via a
Fast Ethernet (100Mbps) link, and is transmitting or
receiving data.
Green, steady A device is connected to one of the LAN ports via a
Fast Ethernet (100Mbps) link, but is not transmitting
or receiving data.
Blue, blinking A device is connected to one of the LAN ports via a
Gigabit Ethernet (1000Mbps) link, and is
transmitting or receiving data.
Blue, steady A device is connected to one of the LAN ports via a
Gigabit Ethernet (1000Mbps) link, but is not
transmitting or receiving data.
Table 3: LEDs
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Hitron CGN3552 User manual

Category
Networking
Type
User manual
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