Hoover Commercial CH53005 User manual

www.hoover.com

OWNER’S MANUAL

Operating and Servicing Instructions

Español - página E1

THIS PRODUCT IS INTENDED FOR COMMERCIAL USE ONLY.

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.

Questions or concerns? For assistance, please call Customer Service at

1-800-321-1134 Mon-Fri 8am-7pm EST.

Important Safety Instructions...........................................................................3

Vacuum Assembly .............................................................................................5

Carton Contents ..............................................................................................5

Attach Handle .................................................................................................5

Attach Bag Door .............................................................................................5

Position Tools ..................................................................................................5

How To Use ........................................................................................................6

Vacuum Description ........................................................................................6

On-Off Switch ..................................................................................................6

Cord Storage ..................................................................................................6

Carpet Height Adjustment ...............................................................................6

Tools ..................................................................................................................7

Select Proper Tool ..........................................................................................7

Removing Hose ..............................................................................................7

Attach Wand And Tools ...................................................................................7

Stair Cleaning .................................................................................................7

How To Clean Tools ........................................................................................8

Check Bag Indicator .......................................................................................8

Maintenance .......................................................................................................8

Filter Bag ........................................................................................................8

Filters ..............................................................................................................10

Brushroll ..........................................................................................................10

Hose................................................................................................................11

Belt ..................................................................................................................11

Troubleshooting ................................................................................................12

Service ................................................................................................................13

Warranty .............................................................................................................14

2

Thank you for choosing a HOOVER

®

product.

SERIAL NUMBER

If you need assistance:

Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover

®

authorized

dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover

®

authorized dealer

locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.

(Label located on back

of vacuum)

CONTENTS

Please enter the complete model and Serial Number in

the spaces provided.

MODEL

SERIAL NUMBER

Hint: Attach your sales receipt to this owner’s manual.

Verification of date of purchase may be required for

warranty service of your HOOVER

®

product.

3

IMPORTANT SAfETY INSTRUCTIONS

SAVE ThESE INSTRUCTIONS

When using an electrical appliance, basic precautions should always be

followed, including the following:

READ ALL INSTRUCTIONS bEfORE USING ThIS APPLIANCE.

WARNING: TO REDUCE ThE RISK Of fIRE,

ELECTRIC ShOCK OR INJURY:

• Fully assemble before operating.

• Operate vacuum only at voltage specified on data label on back of cleaner.

• Do not leave appliance when plugged in. Unplug from outlet when not in use

and before cleaning or servicing.

• Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Not intended for use by children age 12

and under. Close supervision is necessary when used near children. To avoid

injury or damage, keep children away from product, and do not allow children

to place fingers or other objects into any openings.

• Use only as described in this manual. Use only manufacturer’s recommended

attachments and products.

• Do not use with damaged cord or plug. If appliance is not working as it should,

has been dropped, damaged, left outdoors, or dropped into water, take it to a

service center prior to continuing use.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull

cord around sharp edges or corners. Do not place product on cord. Do not run

appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any opening blocked;

keep free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings

and moving parts. Brushroll continues to rotate when in the upright position,

unless the cleaner is in “Suction Only Mode” (available on select models only).

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs. To avoid personal injury or damage,

and to prevent the cleaner from falling, always place cleaner at bottom of stairs

on floor. Do not place cleaner on stairs or furniture, as it may result in injury

or damage.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or

fine wood sandings, or use in areas where they may be present.

• Unplug before connecting Powered Hand Tool.

• Do not pick up anything that is burning or smoking, such as cigarettes,

matches, or hot ashes.

• Do not use without Filter Bag and/or Filters in place.

• WARNING: This product contains chemicals known to the State of California to

cause cancer, birth defects or reproductive harm. WASH HANDS AFTER

HANDLING.

CAUTION: TO REDUCE ThE RISK Of DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause

damage.

• Store in a dry place. Do not expose machine to freezing temperatures.

• Brushroll continues to turn while product is turned on and handle is in

upright position. To avoid damage to carpet, rugs, furniture and flooring,

avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted

stairs during tool use.

• Do not use sharp objects to clean out hose as they can cause damage.

4

D

F

E

G

D

GROUNDING

OUTLET BOX

B

A

C

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown,

grounding provides a path of least resistance for electric current to reduce

the risk of electric shock. This appliance is equipped with a cord having an

equipment-grounding conductor (C) and grounding plug (A). The plug must be

inserted into an appropriate outlet (B) that is properly installed and grounded in

accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor

can result in the risk of electric shock. Check with a qualified electrician or service

person if you are in doubt as to whether the outlet is properly grounded. Do not

modify the plug provided with the appliance - if it will not fit the outlet, have a

proper outlet installed by a qualified electrician. This appliance is for use on a

nominal 120-volt circuit and has a grounding plug that looks like the plug (A)

illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to

a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The

temporary adapter should be used only until a properly grounded outlet (B) can

be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or

the like (F) extending from the adapter must be connected to a permanent ground

(G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter

is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a

temporary adapter is not permitted by the Canadian Electrical Code.

2

1

ATTACH HANDLE

POSITION TOOLS

1. VACUUM ASSEMBLY

A. Handle*

B. Vacuum Base

C. Wand

D. Crevice Tool

E. Dusting/Upholstery Tool*

F. Screw (for assembly)

G. Bag Door

H. Bag

*Tool varies per model.

Remove all parts from carton and

identify each item shown.

Make sure all parts are located before

disposing of packing materials.

5

1.3

1.2

Note: Remove the screw located in the vacuum

base and set aside until instruction 1.3

1.2 Insert handle section into vacuum base. Push

down firmly.

1.3 Using a Phillips screwdriver, fasten (1) screw

behind handle into vacuum base.

ATTACH BAG DOOR

1.4

1.4 Place bottom of Bag Door into vacuum body

first. Make sure the filter bag is securely tucked into

the vacuum. Pivot Bag Door into vacuum. Bag

Door is secure when you hear a click.

1.5

1.5 Place Crevice Tool into Wand and slide into

tool storage area on left back side (B) of vacuum

and place Upholstery Tool on back side (C) of

vacuum as shown.

B

C

CARTON CONTENTS

B

C

1.1

D

F

H

G

Actual model may vary from images shown.

E

A

6

2.1

VACUUM DESCRIPTION

2.2 Plug cord into

electrical outlet.

To turn vacuum ON,

push ON/OFF switch

once.

To turn vacuum OFF,

push switch again.

2.2

2. HOW TO USE

1. Handle*

2. ON/OFF Switch

3. Bag Door Release Button

4. Carry Handle

5. Bag Door

6. Stair Cleaning Handle

7. Height Adjustment

8. Furniture Guard

9. Filter and Filter Bag access

10. Wand

11. Crevice Tool

12. Hose

13. Bag Check Indicator

14. Handle Release Pedal

15. Hose Tube

16. Hose Release Button

17. Dusting/ Upholstery Tool*

*Varies per model

ON-OFF SWITCH

1

2.3 Wrap cord on cord

hooks for convenient

storage.

Attach the plug end to

the cord.

CORD STORAGE

2.3

2

3

4

5

6

7

8

9

13

16

10

11

12

14

15

16

17

Actual model may vary from images shown.

A

2.4 To adjust Height setting, PUSH DOWN and

TURN knob (A) to desired setting.

For maximum cleaning performance, the following

carpet height settings are recommended:

 • Lowest setting: for all types of carpet and

bare floors.

 • Higher settings: for very deep pile carpet,

where easier pushing effort is desired, while

maintaining good cleaning performance.

2.4

If the vacuum is difficult to push, push down and

turn knob to the next higher setting.

CARPET HEIGHT ADJUSTMENT

IMPORTANT

A. Use Upholstery Tool to clean upholstered

furniture, draperies, mattresses, clothing, and

carpeted stairs. (Tool varies per model)

B. Wand is used to give extra length to your hose.

Use it with any of the above tools.

C. Crevice Tool may be used in tight spaces,

corners and along edges in such places as dresser

drawers, upholstered furniture, stairs and baseboards.

Tools allow for cleaning surfaces above the floor

and for reaching hard to clean areas.

The vacuum is ready for tool use when handle is in

upright position.

3. TOOLS

SELECT PROPER TOOL

(Tools may vary per model)

3.3 To attach tool or

wand to hose, push

firmly into place.

REMOVING HOSE

3.2

3.2 To remove Hose for

tool use, press the

Hose Release Button

and pull Hose end out.

To lock back into place,

push Hose into Hose

Tube until you hear a

click.

ATTACH WAND AND TOOLS

IMPORTANT

Brushroll continues to turn while product is

turned on and handle is in upright position. To

avoid damage to carpet, rugs, furniture and

flooring, avoid tipping cleaner or setting it on

furniture, fringed area rugs, or carpeted stairs

during tool use.

7

3.1

B

C

A

Actual model may vary from images shown.

3.3

3.4 Lift vacuum by Stair Cleaning Handle and position on stairs. Clean

forward to back. Never leave the vacuum standing on stairs when not cleaning.

3.4

STAIR CLEANING

CAUTION

! !

Use extra care when cleaning on stairs. To avoid personal injury or damage,

and to prevent the cleaner from falling, always place cleaner at bottom of

stairs on floor. Do not place cleaner on stairs or furniture, as it may result in

injury or damage.

8

To clean Hose, wipe with a damp cloth. DO NOT submerge in water.

Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry completely

before using.

HOW TO CLEAN TOOLS

4. MAINTENANCE

CHECK BAG INDICATOR

The indicator (L) will begin to show red as the filter bag fills with dirt. There are

three conditions that will cause the indicator to become completely red:

1. If the bag is full; change the bag.

2. If very fine materials have been picked up, clogging the bag pores; change

the bag.

3. If there is a blockage in the nozzle, hose, tools or at the bag opening;

remove the blockage.

3.5

L

A Thermal Protector has been designed into your cleaner to protect it from overheating. When the

thermal protector activates the cleaner will stop running.

If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.

2. Replace Filter Bag.

3. Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet,

hose connector, hose, bag opening inlet, secondary filter and final filter.

4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate

and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner

needs servicing.

NOTICE

! !

Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure

continued cleaning effectiveness.

Any other servicing should be done by an authorized service representative.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,

take it to a service center prior to continuing use.

Actual model may vary from images shown.

Check filter bag from time to time. It is recommended

that you change the filter bag when dirt reaches the

dotted line. If more dirt than this accumulates, your

cleaner will not operate effectively.

FILTER BAG: When to Replace

CAUTION

! !

Very fine materials, such as face powder or

cornstarch, may seal the filter bag and may

cause it to burst even though it is partially full of

dirt. When the cleaner is used to remove

material of this nature, change filter bag often.

What to Buy: Filter bag

Use only genuine HOOVER

®

bags with your

vacuum. When purchasing a new bag, ask for

HOOVER

®

HEPA Type Y Bag Part

#902419001 or Carbon HEPA Type Y Bag

Part #902481001.

IMPORTANT

All new carpet has loose fibers which can fill the

bag quickly while vacuuming. This type of

debris does not activate the “Check bag”

indicator available on some models.

9

FILTER BAG: How to Replace

4.1 To change filter bag, push up door release latch

with thumb and pull handle forward. Remove door.

4.2 Push on the red lever over a trash receptacle

and drop the bag into the trash.

4.3 Hold new filter bag as shown. Slide the

cardboard sleeve into the bag holder until the bag

is securely in place.

4.4 Fold bottom of bag and tuck between ribs (A)

on bottom door. Make sure bag does not interfere

with door seal.

4.5 Reposition bag door by placing tabs on bottom

of door into opening (B). Make sure the filter bag is

securely tucked into the vacuum.

Push door handle to snap securely shut.

4.2

4.3

CAUTION

! !

To reduce the risk of injury from moving parts,

Unplug before servicing.

Do not use vacuum without filter bag in place.

IMPORTANT

Do not clean out old filter bag and reuse.

Discard used filter bag.

4.1

4.5

B

Actual model may vary from images shown.

4.4

A

10

BRUSHROLL: How to Clean

4.8 Turn vacuum over so bottom side is facing up.

Rotate red upper latch (A) counterclockwise.

4.9 Slide red lower latch (B) to the unlock position.

4.10 Pivot out bottom plate and remove any debris

and/or hair from brushroll.

Reposition bottom plate, aligning tabs along front

edge of nozzle guard with slots in nozzle. Rotate

back into position. Slide red lower latch to Lock

position, and rotate red upper latch clockwise.

4.8

4.9

A

B

4.10

CAUTION

! !

To reduce the risk of injury from moving parts,

Unplug before servicing.

FILTERS: How to Clean

Secondary Filter

4.6 The secondary filter (A) protects the motor from

dirt particles.

If filter becomes dirty, pull off grill and lift out filter.

Hand wash filter in cold water. Let filter air dry for 24

hours. Reposition dry filter and grill.

CAUTION

! !

To reduce the risk of injury from moving parts,

Unplug vacuum before servicing.

Do not operate cleaner without either the

secondary or final filter in place.

What to Buy: Secondary Filter

Use only genuine HOOVER

®

Secondary Filter

with your vacuum. When purchasing a new

Secondary Filter, ask for HOOVER

®

Part No.

902417001.

Final Filter

The final filter assists in the filtration process to

return clean air to the room.

4.7 To remove the filter, pull tab on filter holder down

and remove filter.

Lift out filter (B) and hand wash it in cold water.

Let filter air dry for 24 hours and reposition it on the

side of the filter holder and push filter holder back

into cleaner.

What to Buy: Final Filter

Use only genuine HOOVER

®

Final Filter with

your vacuum. When purchasing a new Final

Filter, ask for HOOVER

®

Part No. 902418001.

4.7

B

IMPORTANT

Allow filter to dry completely before replacing.

Dry filter on edge so air circulates on both sides

of filter. This may take up to 24 hours.

4.6

A

Actual model may vary from images shown.

11

HOSE: How to Clean

4.11

A

CAUTION

! !

To reduce the risk of injury from moving parts, Unplug before servicing.

4.11 To remove Hose for tool use or for maintenance, press the Hose Release

Button (A) and pull Hose end out.

Clear away debris or obstructions from Hose. Do not use sharp objects to clean

out hose as they can cause damage. To lock back into place, push Hose into

Hose Tube until you hear a click.

Actual model may vary from images shown.

4.16 With lettering on outside of belt, slide new belt

over motor shaft (metal rod) (E).

Push other end of belt through belt guide (F), then

slip around area of brushroll without bristles (G).

With belt in place, pull and slide brushroll into nozzle

making sure that the brushroll end caps are in the

correct orientation.

4.16

E

G

BELT

The belt is located under the bottom plate of the

vacuum and should be checked from time to time

to be sure it is in good condition.

When To Replace

How To Replace

4.12 Turn vacuum over so bottom side is facing up.

Rotate red upper latch (A) counter clockwise.

4.13 Slide red lower latch (B) to the unlock position.

4.14 Lift off bottom plate.

4.15 Remove used belt from brushroll (C) then from

motor shaft (metal rod) (D) and discard.

Replace belt if it is stretched, cut or broken.

To check the belt, refer to Fig. 4.12 - 4.14.

4.14

C

D

4.15

4.12

4.13

A

B

F

What to Buy: Belt

Use only genuine HOOVER

®

belts with your

vacuum.

When purchasing a new belt, ask for Stretch Belt

- HOOVER

®

part No. 38528058.

4.17

CAUTION

! !

To reduce the risk of injury from moving parts,

Unplug before servicing.

4.17 Reposition bottom plate, aligning tabs along

front edge of nozzle guard with slots in nozzle.

Rotate back into position. Slide red lower latch to

Lock position, and rotate red upper latch clockwise.

IMPORTANT

Rotate brushroll manually to make sure belt is

not twisted.

12

Actual model may vary from images shown.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION

Vacuum won’t

run

1. Power cord not firmly plugged

into outlet.

1. Plug unit in firmly.

2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace

fuse/reset breaker in home.

3. Thermal Protector activated. 3. Unplug and allow vacuum to cool for 30min.

(This willl reset the thermal protector)

Bag Check

Indicator has

turned red

or

Vacuum won’t

pick up

or

Low suction

1. Filter Bag full and/ or clogged. 1. Empty Filter Bag - Pg. 9

2. Broken or worn belt. 2. Replace belt - Pg.11.

3. Brushroll and/ or Hose

clogged.

3. Check Hose - Pg.10. Check Brushroll -

Pg.10.

4. Carpet height setting is

incorrect.

4. Set Carpet Height Adjustment to appropriate

setting for carpet being cleaned - Pg.6.

Dust escaping

from vacuum

1. Filter Bag full. 1. Empty Filter Bag - Pg. 9

2. Filter Bag not installed

correctly.

2. Review Filter Bag removal & replacement

- Pg. 9

3. Hose not installed correctly. 3. Review Hose installation

Vacuum is

difficult to push

or won’t move

forward

1. Carpet height setting is

incorrect.

1. Set Carpet Height Adjustment knob to

appropriate setting for carpet being cleaned

- Pg. 6.

2. Bottom plate is not installed

correctly.

2. Refer to Figs. 4.12 - 4.14 Pg. 11.

Smoky/burning

smell detected

1. Belt broken or stretched. 1. Replace brushroll belt - Pg. 10.

2. Brushroll is clogged. 2. Clear/ remove debris from brushroll - Pg. 10.

5. TROUBLESHOOTING

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the

checklist below.

Any other servicing should be done by an authorized service representative.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take

it to a service center prior to continuing use.

WARNING

! !

To reduce risk of personal injury - Unplug vacuum before servicing.

13

To obtain approved Hoover

®

service and genuine Hoover

®

parts, locate the nearest Authorized Hoover

®

Warranty Service Dealer (Depot) by:

 •CheckingtheYellowPagesunder“VacuumCleaners”or“Household”.

 •Visitourwebsiteathoover.com(U.S.Customers)orhoover.ca(Canadiancustomers). 

Follow the service center link to find the service outlet nearest you.

 •Foranautomatedreferralofauthorizedserviceoutletlocationscall1-800-944-9200.

Do not send your vacuum to Hoover

®

, Inc., Company in Glenwillow for service. This will only result in delay.

If you need further assistance:

To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,

contact Hoover

®

Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover

®

Canada,

Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.

Always identify your vacuum by the complete model number when requesting information or ordering parts.

(The model number appears on the back of the vacuum.)

6. SERVICE

14

LIMITED ONE YEAR COMMERCIAL PRODUCT WARRANTY

WHAT THIS WARRANTY COVERS

When used and maintained in normal Commercial

use and in accordance with the Owner’s Manual,

your HOOVER

®

product is warranted against

original defects in material and workmanship for a

full one year from date of purchase (the “Warranty

Period”). During the Warranty Period, as

described in this Warranty, Hoover will provide

labor and parts, at no cost to you, to correct any

such defect in products purchased in the United

States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is not as warranted, take or send

the product to a Hoover Authorized Warranty

Service Dealer along with proof of purchase. For

an automated referral to authorized service

outlets, phone: 1-800-944-9200 OR visit Hoover

®

online at www.hoover.com (U.S. Customers) or

www.hoover.ca (Canadian Customers). For

additional assistance or information concerning

this Warranty or the availability of warranty service

outlets, phone 1-800-944-9200, Mon-Fri

8am-7pm EST. In Canada, call 1-800-263-6376,

Mon-Fri 8am-7pm EST.

WHAT THIS WARRANTY DOES NOT COVER

Certain parts for your Hoover Commercial product

require replacement in the ordinary course of use

due to normal wear. These items include belts,

agitator roll sleeves, agitator bearings, brushes,

bags, filters and bulbs. These parts are not

covered by this Warranty.

This Warranty also does not cover: improper

maintenance of the product, damage due to

misuse, acts of God, nature, vandalism or other

acts beyond the control of Hoover, owner’s acts

or omissions, use outside the country in which the

product was initially purchased, resale of the

product by the original owner, defects or damages

caused by repair or alteration by anyone other

than an Authorized Hoover Warranty Service

Dealer. Hoover, Inc. reserves the right to inspect

any alleged defective product and make final

decisions on any warranty claim.

This warranty does not cover pick up, delivery,

transportation or house calls. However, if you mail

your product to a Hoover Authorized Warranty

Service Dealer for warranty service, cost of

shipping will be paid one way.

OTHER IMPORTANT TERMS

This Warranty is not transferable and may not be

assigned. This Warranty shall be governed and

construed under the laws of the state of Ohio. The

Warranty Period will not be extended by any

replacement or repair performed under this

Warranty.

THIS WARRANTY IS THE EXCLUSIVE

WARRANTY AND REMEDY PROVIDED BY

HOOVER. ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING

WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR PARTICULAR PURPOSE, ARE

DISCLAIMED. IN NO EVENT WILL HOOVER BE

LIABLE FOR ANY SPECIAL, INDIRECT,

INCIDENTAL OR CONSEQUENTIAL DAMAGES

OF ANY KIND OR NATURE TO OWNER OR

ANY PARTY CLAIMING THROUGH OWNER,

WHETHER BASED IN CONTRACT,

NEGLIGENCE, TORT OR STRICT PRODUCTS

LIABILITY OR ARISING FROM ANY CAUSE

WHATSOEVER. Some states do not allow the

exclusion of consequential damages, so the

above exclusion may not apply to you. This

warranty gives you specific rights; you may also

have others that vary from state to state.

7. WARRANTY

www.hoover.com

MANUAL DEL PROPIETARIO

Instrucciones de Funcionamiento y Servicio

ESTE PRODUCTO SE PIENSA PARA EL USO COMERCIAL SOLAMENTE.

E1

IMPORTANTE: LEA ATENTAMENTE ANTES DE ENSAMbLAR Y USAR.

¿Tiene alguna pregunta o inquietud? Para obtener asistencia, llame al Servicio de atención al

cliente al 1-800 944 9200, de lunes a viernes, de 8 a.m. a 7 p.m., hora del ESTE.

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