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Troubleshooting
9 Troubleshooting
Using the table below, check whether you can remedy the problem:
Problem Possible cause/Remedy
Appliance can-
not be
switched on.
Rechargeable battery is not activated.
Activate the rechargeable battery, chapter 4, „Activating the rechargeable
battery“.
Rechargeable battery is completely discharged.
Switch off the appliance (position "0") and charge rechargeable battery,
chapter 5, „Recharging the rechargeable battery“.
Appliance was switched on during charging (position "I").
Use the on/off switch to switch the appliance off (position "0") and then on again
(position "I"). The appliance then starts up.
Cover was removed while the appliance was still switched on.
Use the on/off switch to switch the appliance off (position "0") and then on again
(position "I"). The appliance then starts up.
Cover is not fitted correctly. Switch off the appliance (position "0") and put the
cover on again.
LED " "
lights up red.
Rechargeable battery must be charged.
Switch off the appliance (position "0") and charge rechargeable battery,
chapter 5, „Recharging the rechargeable battery“.
Appliance is not in contact with the floor.
Place appliance on the floor. It now begins to clean right away.
LED " "
lights up red.
Dust container is too full or filter is soiled.
Switch off the appliance (position "0") and chapter 8, „Emptying the dust con-
tainer“.
Appliance
switches on but
only moves
backwards.
The slider for setting the sensitivity of the sensors is on a setting for light floors,
while the appliance is being used on a dark floor.
Adjust setting of the slider for the setting of the sensitivity of the sensors,
chapter 6, „Adjusting appliance for floor“.
Appliance
stops of its own
accord.
Rechargeable battery must be charged.
Switch off the appliance (position "0") and charge rechargeable battery,
chapter 5, „Recharging the rechargeable battery“.
Appliance is
stuck.
Help the appliance manually by giving it a push.
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