MUTOH ValueJet VJ-1638UR Operating instructions

VJ-1638UR

Operations and Maintenance Methods

Operation Manual

• Unauthorized copying or duplication of the whole or part of the contents of this manual is prohibited.

• Every care has been taken in writing the contents of this manual, but please contact MUTOH or the dealer you purchased the

product from if you find any unclear, erroneous or otherwise unsatisfactory content in the manual.

• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the

printer according to any procedures other than those set forth in this manual.

• Company names and product names that appear in this manual are registered trademarks of the respective companies.

For Users in Europe

For Users in the United States

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in

a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required

to correct the interference at his own expense.

The CE marking is a mandatory European marking for certain product groups to indicate conformity

with the essential health and safety requirements set out in European Directives.

By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the

product on the market or putting it into service ensures that the item meets all the essential

requirements of all applicable EU directives and that the applicable conformity assessment

procedures have been applied.

Contents

3

Chapter 1 Basic Operations

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Name of each part. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Menu chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System configurations of this product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Launching/Displaying/Finishing ValueJet Status Monitor (VSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Launching ValueJet Layer Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Requirements for usable media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cautions in using this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Powering ON / OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning the power ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning the power OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Loading the media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Loading Roll Media onto the Roll media holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Loading Roll Media into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

After loading the media... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Nozzle check and cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Nozzle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting the Printing Precision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Head adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Print quality adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Media feed adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Changing the Head Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Operating from Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Feeding media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Pausing / Restarting printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Canceling printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cutting media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

What you can do on the operation panel during printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4

Chapter 2 Advanced Operations

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Operating the keys to use the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Panel setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Menu 1: Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Menu 2: User Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Menu 3: Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Set 1: Side Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Set 2: Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Set 3: Method of Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Set 4: Origin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Set 5: Head Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Set 6: Multi Strike. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Set 7: Slant Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Set 8: Single Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Set 9: Nozzle Select. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Set 10: Roll Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Set 11: FrontInterlace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Set 12: CR Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Set 13: Ink Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Set 14: Life Times. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Set 15: Header Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Set 16: Exhaust Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Set 17: White Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Set 18: Start Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Set 19: Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Set 20: Spitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Set 21: Temporary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Menu 4: Test Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Test 1: Nozzle Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Test 2: Nozzle Check B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Test 3: Mode Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Test 4: Setup List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Test 5: Palette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Test 6: Head Adjust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Menu 5: Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Menu 6: Menu Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Menu 7: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Maintenance 1: Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Maintenance 2: Plug Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Maintenance 3: Ink Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

5

Menu 8: Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Menu 9: Initial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Initial 1: Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Initial 2: Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Initial 3: IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Initial 4: Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Initial 5: Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Initial 6: Alert Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Menu 10: Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 3 Maintenance

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Wearing the gloves and goggles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

How to wear the supplied gloves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Agitating ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Agitating ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Checking and replacing ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Checking ink level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

When it becomes time to replace ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing Adapter’s plug for High capacity ink pack adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Emptying waste fluid tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Emptying waste fluid tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Flow of Daily Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Preparing for Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Performing Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Continuously using printer after daily maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Cleaning each part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Head cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Inside cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Replacing consumable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Replacing absorption material for the flushing box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Replacing Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Replacing the cleaning wiper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

6

Moving or transporting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Moving the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Transporting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Performing initial charging after head cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 4 Appendix

Messages and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Error message display and remedies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Error requiring restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Installation and initial setup troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Boot-up troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Media-related troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Printing-related troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

The media is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Specifications of this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

List of specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Options / Supply list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

7

Chapter 1 Basic Operations

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Name of each part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Menu chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System configurations of this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Launching/Displaying/Finishing ValueJet Status Monitor (VSM). . . . . . . . . . . . . . . . . . 18

Launching ValueJet Layer Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Requirements for usable media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cautions in using this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Powering ON / OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning the power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning the power OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Loading the media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Loading Roll Media onto the Roll media holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Loading Roll Media into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

After loading the media.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Nozzle check and cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Nozzle check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting the Printing Precision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Head adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Print quality adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Media feed adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Changing the Head Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Operating from Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Feeding media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Pausing / Restarting printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cutting media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

What you can do on the operation panel during printing . . . . . . . . . . . . . . . . . . . . . . . . 47

8

Name of each part 9

1Introduction

Name of each part

Printer’s main body (Front side)

Introduction

Media holder

Located at the edge of the

media and it protects the

media from being lifted.

(located on both edges.)

Media loading lever

Used for fixing or releasing

the media.

Lower Lever further to fix

the media firmly.

Operation panel

Operation panel P. 11

Front cover

Open and close this cover when

media is loaded or jammed.

It is normally closed.

Maintenance cover R

Open and close this cover

when cleaning or replacing

consumables.

It is normally closed.

Waste fluid tank

Used for collecting waste

fluid discharged from the

printer.

Remove the waste liquid

before it becomes full.

Maintenance cover L

Open and close this cover when

cleaning or replacing consumables.

It is normally closed.

Media guide

This is a passage for the

media.

Stand

Adjuster

Media cut groove

Used to cut media straight.

Cutter

Pressurizing rollers

Press and hold the whole

media when printing.

Platen

Media is printed on here.

There is an adsorption

fan inside.

Carriage

Contains the print

head, the LED pointer

and UV-LED unit.

UV-LED unit

10 Name of each part

Printer’s main body (Rear side)

Ink color indicating labels Ink color indicating labels

Cartridge slots

Install ink cartridges / High

capacity ink pack adapters.

Media loading lever

Used for xing or releasing the

media. This lever is interlocked

with the media loading lever

on the front side.

Roll media holder

Load the roll media.

Equipped with Flanges to

attach the roll media and

Fixing levers to x Roll

media holders.

Media feed slot

When setting the media,

insert the media here and

pass the media to the front

side.

Media guide

This is a passage for the

media.

AC inlet

4 colors

6 / 5 colors

slot 5 slot 6 slot 7

slot 7slot 5 slot 6

Wh

KY K

Va

Y

Va

Wh

slot 8

CL CL

slot 1 slot 2 slot 3

slot 3slot 1 slot 2

C

CM C

KK

M

Y

slot 4

4 colors

6 / 5 colors

Network interface

cable connector

Name of each part 11

Operation panel

Error indicator

Lights up in orange when an error

has occurred or a cover is open.

Flashes when the ink is low.

Display

Displays the printer status, setting

menu, errors and so on.

[Head Height]

indicator

High setting: High indicator is ON.

Low setting: Low indicator is ON

[Take up]

indicator

Lights steady green when the

Output mode is set to “Take-up”.

[Cleaning Mode]

indicators

Light steady green to indicate the

head cleaning mode.

[Enter]

key

When you have set a media in

place, pressing and holding this

down for two seconds or longer will

run a media cut.

When setting the menu:

Press this to go to the menu item

you select.

Press this to confirm a set value.

[>]

key /

[Cleaning Mode]

key

For changing the cleaning mode.

Pressing and holding this down

for two seconds or longer will

execute head cleaning.

When setting the menu:

Press this to move to a lower level of

menu items.

Press this to change a set value.

[+]

key /

[Backward feed]

key

Media is fed in the backward

direction.

When setting the menu:

Press this to move to another

menu item

Press this to change a set value.

[Pause]

/

[Cancel]

key

Press this key to pause printing.

Holding this key pressed down

for two seconds or longer will

cancel the print job and delete

the data received.

When setting the menu:

Cancels a change of a setting

value.

[-]

key /

[Forward feed]

key

Media is fed in the forward

direction.

When setting the menu:

Press this to move to another

menu item

Press this to change a set value.

[<] key /

[Nozzle Check]

key

Pressing and holding this down for

two seconds or longer will run a

nozzle check.

When setting the menu:

Press this to change a set value.

[Menu] key

Used for accessing and exiting the

menu.

[Auto Cut]

indicator

Lights steady green when the

Output mode is set to “Auto Cut”.

Power button

Pressing this turns the power on.

Lights steady in blue when the

power is on.

Pressing this once more turns the

power off. Is unlit when the power

is off.

Flashes while data is being

received, in the sleep mode, and at

other times.

[Reference]

The symbol means “standby”. Even when

the power button is not turned on, the printer

consumes a tiny amount of power so long as

the power cable is connected. This state is

referred to as the power being “off” in this

Manual.

12 Menu chart

Menu chart

Setting menu 1

Sleep Mode: Start

Menu 1: Sleep Mode >

Menu 2: User Type >

Menu 3: Setup >

Menu 5: Cleaning >

Menu 6: Menu Option >

Menu 7: Maintenance >

To Setting Menu 3

Menu 9: Initial >

To Setting Menu 3

Menu 10: Job Status >

To Setting Menu 3

Menu 4: Test Print >

To Setting Menu 3

To Setting Menu 2

Set 1: Side Margin

Set 4: Origin

Set 2: Output Mode

Set 3: Method of Cut

Set 5: Head Travel

Set 6: Multi Strike

Set 7: Slant Check

Set 8: Single Head

Set 9: Print Nozzle

Set 10: Roll Length

Set 11: FrontInterlace

Set 12: CR Maintenance

Set 13: Ink Status

Set 14: Life Times

Set 15: Header Dump

Set 16: Exhaust Fan

Set 17: White Maint.

Set 18: Start Feed

Set 19: Initialization

Set 20: Spitting

Set 21: Temporary

Menu chart 13

Setting menu 2

* *> 1 : Print Mode

* *> 2 : Adjust Print >

User : Type 1

* *> 8 : Pass Wait

* *> 3 : PF Adjust >

* *> 9 : Add Y Layer

* *> 10 :

UserCopy

* *> 4 : Vacuum Fan

* *> 5 : Thickness

* *> 6 : Media Initial

* *> 7 : Media Width

Mode : Graphics 2 - >

Eect : Fine & Fog

PF 1 : Initial Print

PF 2 : Initial Change

PF 3 : Confirm Print

PF 4 : Micro Print

PF 5 : Micro Change

Menu 2 : User Type

Thickness : 170 μm

Adj. Print 1 : Standard

Adj. 1 : Confirm Ptn.

Adj. 2 : Rough Pattern

Adj. 3 : Fine Pattern

Adj. 1 : Confirm Ptn.Adj. Print 2 : Custom

Adj. 2 : RoughPtn. ALL

Adj. X : FinePattern X

Adj. X : RoughPattern X

Adj. 9 : FinePtn. ALL

* *> 11 :

Initial

14 Menu chart

Setting menu 3

From Setting Menu 1

Test 1: Nozzle Check

Test 2: Nozzle Check B

Menu 4: Test Print >

Test 5: Palette

Test 3: Mode Print

Test 4: Setup List

Test 6: HeadAdjust >

Initial 1: Language

Initial 2: Length

Menu 9: Initial >

Initial 5: Gateway

Initial 3: IP Address

Initial 4: Subnet Mask

Initial 6: Alert Buzzer

HeadAdj. 1 : Standard

HeadAdj. 2 : Custom

Adj. X : Fine Pattern X

Adj 1 : Fine Ptn. ALL

Mnt. 1: Daily Maintenance

Mnt. 2: Plug Life

Menu 7: Maintenance >

Mnt. 3: Ink Discharge

Plug 1 : Comrm

Plug 2 : Init.

ToDoLength : ***.*m

Done : ***.*m

Remain : ***.*m

Job Status : Completed

Menu 10: Job Status >

Menu chart 15

Menu during printing

Menu 1 : PF Micro Adj.

Menu 2 : Backup

ToDoLength : XXX.X mm

Done : XXX.X mm

Remain Time : XXXX min

Menu 3 : Job Status

Remain : XXX.X mm

16 System configurations of this product

System configurations of this product

To get the best out of this product, use the ValueJet Print Server (VPS) function

available from ValueJet Status Monitor (VSM).

You can download the latest version of VSM from the ValueJet Club Server.

(To use VPS, specify the output port of RIP software to VPS.)

ValueJet Status Monitor (VSM)

Linking with a printer driver, a status check or maintenance

of the printer can be conducted.

When user registration is done to the ValueJet Club*

1

, the

latest service can be always provided.

Main functions:

• Status monitor

• Remote panel

• VPS (ValueJet Print Server)

VSM Mobile

Status check and remote control of

ValueJet can be done from personal

digital assistance like your iPhone

and Android.

Main functions:

• Status monitor

• Remote panel

*

1

ValueJet Club

This Web service provides free useful contents to ValueJet users.

Have user registration done to use various services.

Main functions:

• Downloading the latest application and manual

• Downloading media proles

• Printer status check (When using the printer information

supplying service of VSM)

ValueJet Club server

Connect to the ValueJet Club.

https://valuejetclub.mutoh.co.jp/mutoh/guser

Internet

ValueJet Layer Editor

Mutoh layer printing application that enhances layer

printing capability.

Main functions:

Converts multiple data into a single print data set.

Enables reutilization of layer print data.

Prevents interruption by other print jobs, erroneous

operations, etc.

Connecting to a Computer 17

Connecting to a Computer

Important!

Make sure your computer meets the following requirements.

• OS: Windows 10 (64bit), Windows 8/8.1 (64bit), Windows 7 (64bit)

• CPU: Intel (R) Core (TM) i5 / i7

• Memory: No less than 8G byte

• Network: Use a network port that supports Gigabit Ethernet, and an Ethernet cable that supports Category 6 Gigabit Ethernet

or later.

[1]

Connect the Gigabit Ethernet cable to the product.

[2]

Connect the Gigabit Ethernet cable to the computer.

[3]

Use the printer operation panel to set the IP address, subnet mask and gateway.

"Initial 3: IP Address" P. 93, "Initial 4: Subnet Mask" P. 93, "Initial 5: Gateway" P. 93

Note

• The above illustration is the example of peer-to-peer connection between this product and computer.

Connection method differs depending on the usage environment.

• If you use the product with a LAN, connect the cable so that the computer and printer are on the same subnet.

18 Launching/Displaying/Finishing ValueJet Status Monitor (VSM)

The remote panel is used to view this product’s status or operate.

Launching/Displaying/Finishing ValueJet Status Monitor (VSM)

Launching VSM

Windows 8 / Windows 8.1

• In the [Start] screen, click [Desktop].

• Double click the VSM icon on the Desktop.

Windows 10 / Windows 7

Double click the VSM icon on the Desktop.

Note

Launching from the Start Menu of Windows

• Windows 8 / Windows 8.1

Right click somewhere the [Start] screen tiles are not displayed to display the application bar, and click [All Apps].

•Windows 10 / Windows 7

From the [Start] menu, click [All Programs] (or [All Apps]) - [MUTOH] - [ValueJet Status Monitor].

Displaying VSM

Double click the VSM icon in the task tray.

Displaying remote panel

Click [Remote Panel].

• The remote panel opens.

Launching ValueJet Layer Editor 19

Finishing VSM

Right click the VSM icon in the task tray, and click [Exit].

Note

When using normally, do not finish VSM. When closing the VSM window, click [Settings] - [Close].

Windows 8.1

Click the Down Arrow in the [Start] screen.

Click [ValueJet Status Monitor].

Launching ValueJet Layer Editor

Windows 8 / Window 8.1

Display the charm bar on the desktop, and then click [Search].

Enter “ValueJet Layer Editor”, and then click .

Click the “ValueJet Layer Editor” icon displayed in the search result.

Windows 10 / Windows 7

From the [Start] menu, click [All Programs] (or [All Apps]) – [MUTOH] – [ValueJet Layer Editor] in order.

20 Printing area

Printing is always started from Origin position (print start point).

See the figure below as example.

Printing area

a

c

bd

Printable Area

Media feeding direction

a=5 mm *

1

b=5 mm to 25 mm

c=5 mm

d=5 mm to 25 mm

*

1

The value of “a” will be 15 mm in the following cases:

• Immediately after media initialization

• When feeding the media by using the [Backward] key

The value of “a” will be 40 mm in the following cases:

• When Media Initial menu is set to “Top&Width”

• After cutting the media

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MUTOH ValueJet VJ-1638UR Operating instructions

MUTOH ValueJet VJ-1638UR Operating instructions

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