PRISM HARDSCAPES Moderno Series User manual

Brand: PRISM HARDSCAPES

Model: Moderno Series

Type: User manual

PRISM HARDSCAPES Moderno Series combines the ambiance of a traditional fire with the convenience of modern design. With an impressive 65,000 BTU/HR heat output, it provides ample warmth for chilly evenings, enhancing your outdoor living space. This versatile fire feature operates on either natural gas or liquid propane, offering fuel flexibility. Ignite the fire effortlessly with the included key valve, ensuring safe and easy operation.

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WARNING:THISAPPLIANCEISFOROUTDOORUSEONLY!

Thismanualshouldremainwiththepartiesresponsibleforoperation.

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TableofContents

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Section1:GeneralDescription

1.1 ReceivingChecklist

1.2 ProductDimensions

1.3 PropaneEnclosureDimensions

1.4 ProductContents

1.5 SafelyMovingUnit

Section2:SafetyInstructions

Section3:InstallationDetails

3.1GasRequirements

3.2InternalViewofComponents

Section4:Operation

4.1Ignition

4.2Adjustment

Section5:Troubleshooting

Section6:Warranty

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DONOTDISCARDINSTRUCTIONS

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Section1GeneralDescription

1.1ReceivingChecklist

Uponreceivingfirefeaturefromtransportationcarrier

1) Inspectthecrate/palletfordamage

2) CheckthatPO/BOLpaperworkmatchespaperworkoncrate/pallet

3) Opentopofcrate/palletandinspectunitfordamage

*Ifdamaged,pleasenotifycarrierimmediatelyandsign“damaged”ordonotreceive.Pleasealsonotify

PrismHardscapesofficeimmediatelyviaemailat[email protected]

1.2ProductDimensions

Pleaseconfirmwhichunityoupurchasedbeforereferringtodimensionsbelow.

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1.3PropaneEnclosureDimensions

Note:Allpropaneenclosuressoldseparately

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1.4ProductContents

PARTNAMEQTY

BURNER 1

BURNER PAN 1

1/2" FEMALE TO MALE ORIFICE 1

1/2" FEMALE TO FLARE MALE INLET PIPE 1

1/2" FLEX LINE HOSE 1

LP HOSE (FOR LP UNITS ONLY) 1

1/2" FLARE 2

1/2" Ball Valve 1

Chrome Plated Cover 1

1 1/4" x 3" Washer 1

Key 1

Media (Lava Rocks, Fire Glass etc.) 30lbs

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1.5SafelyMovingUnit

 NEVERATTEMPTTOMOVEYOURFIREFEATUREBYYOURSELF

 WRAPFURNITUREBLANKETAROUNDTHEENTIREBODYOFTHEUNIT

 PLACEAPIECEOF¾”PLYWOODBETWEENDOLLYANDTHEFIREFEATUREFORINCREASED

STABILITYWHILEMOVING

 USEDOLLYTONAVIGATETHEUNITTOTHEFINALPOSITION

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





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CAREFULLYREMOVEUNITFROMCRATE

ANDPLACEONTOMOVINGDOLLY

PLACEFIREFEATUREWITHBASEDOWN

TOMOVEPLACEFIREFEATUREONSIDETOMOVE

*SECUREPAN/BURNERPRIORTOTILT*

(ONLYFORSQUAREORRECTANGLEUNITS)

OR

GENTLYPLACEFIREFEATURE

INTOFINALPOSITION

DONOTUSEAWHEELBARROWOROTHER

UNBALANCEDEQUIPMENTTOMOVEUNIT

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Section2SafetyInstructions

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THISAPPLIANCEISFORUSEWITHPROPANEORNATURALGASONLY.ATNOTIMEARE

SOLIDORALTERNATIVEFUELSTOBEUSEDWITHTHISAPPLIANCE.

WARNING

Beforeinstallingthisproduct,readandfollowallwarningnoticesandinstructionsprovided.Failuretodoso

mayresultinseriousinjury,propertydamageand/ordeath.

Foradditionalproductreferenceandcopiesoftheseinstructions,visitourwebsiteat

prismhardsacapes.com

Thisproductmustbeinstalledandservicedbyacontractororqualifiedinstallerwhoislicensedand/or

certifiedwithinthejurisdictionwheretheproductwillreside.Intheeventnosuchstateorlocal

requirementexists,theinstallerormaintainermustbeaqualifiedprofessionalwithsufficientexperience

ininstallationandmaintenanceofgasand/orelectricappliances.Priortoinstallation,readandfollowall

warningnoticesandinstructionsprovidedwiththisproduct.Failuretodosomayresultinproperty

damage,personalinjury,and/ordeath.Improperinstallationand/oroperationmayresultinexposureto

carbonmonoxideandfluegaseswhichcancauseseriousinjury,propertydamage,and/ordeath.For

installationsinthevicinityofoccupied/livingareas,PrismHardscapesstronglyrecommendsinstallation

ofcarbonmonoxidedetectorswithinreachofthisapplianceandinanyadjacentoccupiedspaces.

Improperinstallationand/oroperationwillvoidwarranty.

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Donotstoreorusegasolineorotherflammablevaporsandliquids

withinthevicinityofthisoranyotherappliance.

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WHATTODOIFYOUSMELLGAS

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Immediatelyswitchoffmaingassupply.

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Donottrytolightanyappliance.

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Donottouchanyelectricalswitch;donotuseanyphonenearunit.

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Immediatelyremoveyourselffromthearea,callyourgassupplierandfollow

theirinstructions.

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Ifyoucannotreachyourgassupplier,callthefiredepartment.

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Installationandservicemustbeperformedbyaqualifiedinstaller,serviceagency

orgassupplier.

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WARNING

Thisappliancemayproducecarbonmonoxidewhichhasnoodor.Usingthisapplianceinanenclosedspace

suchasamotorhome,camper,carorhomemayresultindeath.

PrismHardscapesutilizesCSAcertifiedcomponents.Installationmustconformtolocalcodes,NationalFuel

GasCodeANSIZ223.1/NFPAand/orNationalFuelGasCode.

ApplianceshouldbeservicedannuallybyaprofessionalgastechniciancertifiedintheUnitedStatesbythe

NationalFireplaceInstitute(NFI).Anypartsthatrequirereplacementshouldbereplacedonlybyacertified

serviceprofessionalusingpartsrecommendedbymanufacturer.

Donotalteranycomponentordesignofthisunitasitmayaltertheoperationandresultininjury,property

damageand/ordeath.Alteringunitwillalsoautomaticallyvoidwarranty.

Thisfirefeatureisnotintendedforcooking.Donotplaceanythingonorinfirefeature.

Neverusefirefeatureinwindyconditions.

Donottouchhotsurfaces,hotmedia(rocks/glass/etc.)oropenflames.

Donotreach,jump,orwalkacrossunit,mediaoropenflames.

Donotignitefirefeaturewhenmedia(rocks/glass/etc.)arewet.Doingsomaycausemediatocrackandburst.

Itisimportanttoinspectyourfirefeaturebeforeeveryuse.Makesuretherearenoobstructionsor

combustiblematerialsonornearunit.

Wipedownsurfaceofunitbeforeeveryuseandimmediatelycleananyspillsormessesonoraroundunit.

Consistentlycheckhosesandfittingsforcracks,abrasionsandleaks(atleastonceamonth).

Donotleavepetsorchildrenunattendedaroundfirefeature.

Useadesignatedfirepitorbarbecuecoverwhennotinuse.

PrismHardscapesstronglyrecommendstheinstallationofCarbonMonoxide

detectorswithinreachofthisapplianceandinanyadjacentoccupied

spaces.

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CALIFORNIAPROPOSITION65

ThisproductcanexposeyoutoChromium,whichisknowninthestateofCalifornia

tocausecancer,birthdefectsorotherreproductiveharm.

(formoreinformation,goto:www.p65warnings.ca.gov)

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Section3InstallationDetails

3.1GasRequirements

Thefiretableshouldbeplacedonaflatandlevelsurface.Itwillarrivewiththeburnerandburnerplate

setinsidetheunit.Burnerhardwarehasbeeninstalledatthefactorybutwillneedtobecheckedfor

propertightnessaftertransportation.Refertothecorrespondingsectionbelowforset‐uponyourunit.

Allunitsmusthaveclearancetocombustiblesurfaceof4ftonsides&6ftfromthetop.Refertothe

sectionbelowfortheaccordingtothegastypeyoupurchased.

3.1.1NaturalGas

GasPressure:7incheswatercolumn  GasInputFlow:65,000BTU/HR

Priortoinstallation,agasprofessionalwillneedtorunagaslineundergroundbelowthefoundation

whereyourfirefeaturewillreside.Inordertodothis,yourgasprofessionalwillfirstneedtodetermine

thebestpipesizebasedonfuelinputrequirements(BTU’s/HR),gaspressureanddistancefromgas

pressureregulatortofirefeature.Onceyouhavecreatedatrenchundergroundforyourpipe,the

stubbed‐outendshouldbefittedwitha½”NPTballvalveshutoff(ratedforgasusage)andaflarefitting

sizedforthesamesizegashosethatisattachedtothekeyvalveandburner.Connectyourflexhoseto

thestubbed‐outgaspipethenconnecttheotherendtothekeyvalveinyourfirefeature.Thearrowon

thekeyvalveshouldbepointingthedirectionofthegasflow(towardstheburnerplateonyourfire

feature).Tightenallfittingswithawrench,donothandtighten!Testthegaslinesforleaksandlossof

pressureovera24‐hourperiod.Whenyouarefinishedtestingandhavefoundnoleaks,coverthepipes,

levelthegroundandfinishsettingthefoundation.Onceeverythingistightlysealedandconnected,

gentlyplaceyourburnerplatebackdownintoyourfirefeature;yourfiretableisnowreadytobe

positionedinitsfinallocation.

Note:Checkwithyourgassuppliertoverifygasflowsandpressuresavailableatthelocationofyour

installation.Inmanycasesutilitycompanieswillinstalllargermetersatnochargetoaccommodate

largerflows.

3.1.2LiquidPropane

GasPressure:11incheswatercolumn  GasInputFlow:65,000BTU/HR

Makesurethefoundationisflatandlevelpriortoplacement.Unitsusingliquidpropanewillcomewith

aburner,orifice,flexhoseandregulatorthatwillattachtothepropanetank.Thisgashosewillneedto

gofromthetanktotheburner.Thehoseshouldconnectfromthekeyvalvewithintheunit,througha

ventunderneathandtothepropanetank.Makesureallfittingsaretightenedproperlywithawrench,

donothandtighten!Anadditionalflexhosewillbeattachedtotheotherendofthekeyvalvetothe

flarefittingatthebottomoftheburner.Thearrowonthekeyvalveshouldbepointingthedirectionof

thegasflow(towardstheburnerplateonyourfirefeature).

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Firefeaturesdonotincludepropanecylinder;youwillneedtoprovideone.Theliquidpropanesupply

cylindermustbeconstructedandmarkedinaccordancewiththespecificationsforpropanegas

cylindersasrequiredbytheU.S.DepartmentofTransportation(DOT).

3.2InternalViewofComponents

3.2.1NaturalGasUnit

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3.2.2PropaneTankUnit



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Section4Operation

4.1Ignition

Refertothesectionbelowaccordingtowhichignitionsystemyoupurchased.Aninitialburnertest

shouldbedonepriortofillingthepanwithmedia(rocks/glass/etc.)

4.1.1ManualLight

Youwillneedafireplacelighter,donotuseamatchorcigarettelighterastheyaremuchshorterand

willlightthefueltooclosetotheburnerwhichmayresultinseriousinjury.Igniteyourfireplacelighter

andholdthetipclosetotheburner.InsertfiretablekeyandturnittotheONpositiontostartgasflow

totheburner‐ifyouareusingapropanetankunit,pleasenoteyouwillneedtoopenthevalveonyour

tankfirst.Ifyourburnerdoesnotlightwithin5seconds,turnkeytotheOFFpositionandwait10

secondsbeforetryingagain.Iftheburnerstilldoesnotlight,callyourlocalgastechniciantodetermine

ifthereisaproblem.Onceburnerlights,immediatelyremoveyourhandandallowburnertooperatefor

afewminutesbeforeturningitoff.Makesurethevalveisproperlyclosedeverytimeyouleaveyourfire

featureunattendedandremovekey.Forpropaneunits,ensurethatvalveontankiscompletelyclosed

whenfirefeatureisnotuse.

Youarenowreadytoplacethefiremediaontotheburnerpan.Slowlypourmediaontopanandspread

evenly.Firemediashouldbesparselyspreadoutenoughtocoverpan.Onlyusetherecommended

amountofmediainyourunit(theamountprovided),overfillingmayresultinsmallerflameandgas

buildupwhichmaycauseanexplosion.Freshairmustbeabletopassthroughtheunit.Donotblockor

obstructanyventsonlowerandupperpartsofthefirefeature.Thesearedesignedtoensureproper

combustionandensurenobuildupofresidualgaseswithintheunit.

4.1.2BatteryIgnition*onlyavailableforLPUnits

Findthepanelonthesideofyourunit,theknobshouldbeatthe12:00position.Thistypeofignition

takesoneAAbattery(notincluded).Toinsertbattery,turntheblackbatteryreceptacletotheleftofthe

knobcounter‐clockwiseuntilitunscrewsandcomesoff.Insertbatteryandcarefullyplacereceptacle

knobbackinpositionandscrewbackon.Youmayneedtoapplylightpressurebutdonotovertightenas

itmaydamagetheknobandthreads.

Toigniteunit,ensureknobisinthe12:00positiontostart.Pushtheknobinwardandturnclockwiseto

the6:00position.Youshouldheartheignitersparkingandthegasshouldignite.Continuetopushknob

inwarduntilburnerlights,waitafewsecondsandreleaseknob.Iftheflamedoesnotstaylit,pushthe

knobbackinandallowsparktoreignite.Ifyoudonotheartheignitersparking,yourbatterymaybe

drainedandwillrequirereplacement.

Regulatetheflamebyturningtheknobclockwiseuntilitistoyourliking.Theknobwillnotgopastthe

9:00position.Iftheflamesarestilltoolowortoohigh,havethepressureregulatorcheckedforproper



operation.Pushknobinwardandturncounterclockwiseallthewaybacktothe12:00startingposition.

Iftheknobdoesnotturnthesystemoff,contactyourgasprofessionaltoreplacegasvalve.Onlyuse

factoryapprovedpartsforreplacement.Onceburnerlights,immediatelyremoveyourhandandallow

burnertooperateforafewminutesbeforeturningtheknoballthewaybacktothe12:00/offposition.

Youarenowreadytoplacethefiremediaontotheburnerpan.Slowlypourmediaontopanandspread

evenly.Firemediashouldbesparselyspreadoutenoughtocoverpan.Onlyusetherecommended

amountofmediainyourunit(theamountprovided),overfillingmayresultinsmallerflameandgas

buildupwhichmaycauseanexplosion.Freshairmustbeabletopassthroughtheunit.Donotblockor

obstructanyventsonlowerandupperpartsofthefirefeature.Thesearedesignedtoensureproper

combustionandensurenobuildupofresidualgaseswithintheunit.

4.1.3ElectronicIgnition

PrismHardscapesoffersaseparateinstallationguidefortheElectronicPH‐IgniteSystem.Allother

electronicsystemguidesmustberequestedfromtheircorrespondingmanufacturers.

CAUTION:Openflameswillignitecombustiblematerialssuchasclothing,fabric,hair,etc.which

mayresultinseriousinjury,propertydamageand/ordeath.Becautiousoftheopenflameswhile

burnerislit.

4.2Adjustment

Allowthefirefeatureandmediatocooldownbeforemovingoradjusting.Thismaytakefrom30

minutesto1hourdependingonthesizeofthefirefeature.Anyshiftingoffiremediaorfeatureshould

bedoneaftertheentireunithascooled.Alsopriortomovement,ensurethatallgasvalvesare

completelyclosedanddisconnected.

RefertoSection1.5forinstructionsonhowtosafelymoveyourunit.



Section5Troubleshooting

RefertothesectionbelowaccordingtowhichGasTypeyoupurchased.

BURNERWILLNOTLIGHT

PossibleCauseHowtoFix

AirinGasLineIfnewlyinstalled,itmaytakeseveralattemptstopurgeairfromline.

DebrisinGasLineConfirmgaslineisclearandfreeofobstruction(insulation,dirt,excesspipesealer,

wateretc).Clearinglineofdebrismayrequirehelpfromaprofessional.

ImproperGas

Pressure

LiquidPropaneUnits:Checkiftankisloworempty,mayneedtorefillorreplace.

NaturalGasUnits:Haveagasprofessionalconfirmgaspressure.



BURNERWILLNOTSTAYLIT

PossibleCauseHowtoFix

ImproperGas

Pressure

LiquidPropaneUnits:Checkiftankisloworempty,mayneedtoberefilledor

replaced.

NaturalGasUnits:Haveagasprofessionalconfirmgaspressure.

ImproperlyApplied

FireMediaMediamaybetoodense;mediawillneedtobereducedandevenlyspread.



NOISE

Note:Onlyusegashosesuppliedbythemanufacturerastheyhavebeentestedfornoise.

PossibleCauseHowtoFix

GasHose

RestrictionsRemoveanytightbendsorkinksingassupplyhose.

ExcessiveGasFlowCheckgasregulatorandresetifnotwithinfactoryrecommendations(Refertothe

subsectionforyourgastypeinSection3)



UNITISSMOKING

PossibleCauseHowtoFix

PoorFuelQuality

LiquidPropaneUnits:Inspectpropanetankandhose,oneorbothmayneedtobe

refilledorreplaced.

NaturalGasUnits:Contactlocalgascompany.



ExcessiveFlame

Blockage

Separateandspreadmedia(rocksorglass)evenlytoallowflamestospreadand

pass‐throughmediamoreevenly.

ImproperAir/Fuel

Mixture

Removeanyforeignitemsorothercombustiblematerialsfromunit&checkfor

properorificesizing.



BURNERFLAMEISTOOHIGHORTOOLOW

PossibleCauseHowtoFix

IncorrectGasSupply

Pressure

LiquidPropaneUnits:Inspectpropanetankandhose,oneorbothmayneedtobe

refilledorreplaced.

NaturalGasUnits:Contactlocalgascompany.

Blockedburnerports

orburnerorifice Clearburnerportsandorificeofforeignparticlesordebrisandwipeclean.

ImproperOrificeSizeVerifyburnerorificeisthepropersizeforthefuelbeingused.Consultwithfactoryby

emailingtech‐[email protected]



UNITPRODUCINGUNWANTEDODORS

PossibleCauseHowtoFix

GasLeak

DONOTOPERATE‐Turnoffkeyvalvebutleavegassourceon/open.(Thegasshould

beflowingthroughthehoseuptotheignitervalve)Inspecthose(s),checkforany

leaksatallconnectionsandfittingsbyusingsoapywatercheckingforbubbles.Ifa

leakisfound,turnoffgasimmediatelyandconsultfactoryaboutreplacing

damaged/defectivecomponent.

Ifnoleakisfound:

LiquidPropaneUnits:inspectpropanetankfordamageordefect,tankmayneedto

bereplaced.

NaturalGasUnits:contactlocalgascompanytoinspect



COLORFADING

PossibleCauseHowtoFix

Exposure

ConcreteUnits:Purchasecementsealeratyourlocalbrickandmortarretailerand

applyacoattoconcreteareaseveryyear

WoodenUnits:PurchaseIPEsealeratyourlocalbrickandmortarretailerandapplya

coattowoodareaseveryyear



Section6Warranty

PrismHardscapesLLCoffersa2‐yearlimitedwarrantyagainstmanufacturer

defects.PrismHardscapeswillrepairorreplaceproductwhichhasbeen

proventobedefectiveinworkmanshipand/ormaterial.Ifunitisconfirmed

defectiveandisnotrepairablebyaqualifiedPrismHardscapesrepresentative,

theunitwillbereplacedFOBPRISMHARDSCAPESfacility.Thebuyermust

provideproofofpurchasealongwithdateofdeliverytotheenduserand

arrangeshippingassociatedwiththereplacementoftheunit.Prism

Hardscapeswillnotberesponsibleforanydefectsresultingfrommisuse,user

error,installationerror,abuse,repairoralteration.Theuseofwoodorfuels

otherthanthosespecifiedforusewiththisunitbyPrismHardscapeswillvoid

warrantyimmediately.UndernocircumstanceswillPrismHardscapesbe

liableforincidentalsorconsequentialdamageresultingfromdefective

products.ThiswarrantyisPrismHardscapes’solewarranty,allothers

expressedorimpliedwhetherofmerchantability,fitnessofpurposeor

otherwise,arethereforedisclaimedbyPrismHardscapes.PrismHardscapesis

notresponsibleforanyinjuryormishaprelatedtomisuse,abuse,orlackof

judgmentinchoosingfiredisplaylocations.



PRISM HARDSCAPES Moderno Series User manual

PRISM HARDSCAPES Moderno Series User manual

PRISM HARDSCAPES Moderno Series User manual

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