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CUSTOMER SUPPORT
TECHNICAL SUPPORT
If you are experiencing problems with the running of one of our titles, you may contact our Technical Support staff in one of several ways:
Before contacting Technical Support, please be prepared. In order to assist you as efficiently as possible, please describe the circumstances,
including any error messages, of your problem as clearly as possible.
TECHNICAL SUPPORT CONTACT DETAILS
United Kingdom
Telephone (0870) 1242222 / calls charged at the national rate
Monday to Saturday 13:00 to 07:00 (GMT) excluding bank holidays
Website http://support.2k.com
Nederland / Belgie
Nederland 0900-2040404 (EUR 0,80ct p/m)
Belgie 0902-88078 (EUR 0,80 ct p/m)
LIMITED SOFTWARE WARRANTY, LICENSE AGREEMENT
& INFORMATION USE DISCLOSURES
This document may be updated from time to time and the current version will
be posted at eula or www.taketwogames.com/eula. Your continued use of this
Software 30 days after a revised version has been posted constitutes acceptance
by you of its terms.
THIS SOFTWARE IS LICENSED, NOT SOLD. BY INSTALLING, COPYING
OR OTHERWISE USING THIS SOFTWARE (DEFINED BELOW), YOU AGREE
TO BE BOUND BY THE TERMS OF THIS LIMITED SOFTWARE WARRANTY
AND LICENSE AGREEMENT (THE “AGREEMENT”) AND THE TERMS SET
FORTH BELOW. THE “SOFTWARE” INCLUDES ALL SOFTWARE INCLUDED
WITH THIS AGREEMENT, THE ACCOMPANYING MANUAL(S), PACKAGING
AND OTHER WRITTEN, FILES, ELECTRONIC OR ON-LINE MATERIALS OR
DOCUMENTATION, AND ANY AND ALL COPIES OF SUCH SOFTWARE AND ITS
MATERIALS. BY OPENING THE SOFTWARE, INSTALLING, AND/OR USING THE
SOFTWARE AND ANY OTHER MATERIALS INCLUDED WITH THE SOFTWARE,
YOU HEREBY ACCEPT THE TERMS OF THIS AGREEMENT WITH TAKE-TWO
INTERACTIVE SOFTWARE, INC. (“LICENSOR”). IF YOU DO NOT AGREE TO
THE TERMS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO INSTALL,
COPY OR USE THE SOFTWARE.
I. LICENSE
LICENSE. Subject to this Agreement and its terms and conditions, Licensor
hereby grants you the nonexclusive, non-transferable, limited right and license to
use one copy of the Software for your personal non-commercial use for gameplay
on a single computer or gaming unit, unless otherwise specified in the Software
documentation. Your acquired rights are subject to your compliance with this
Agreement. The term of your license under this Agreement shall commence on
the date that you install or otherwise use the Software and ends on the earlier date
of either your disposal of the Software or Licensor’s termination of this Agreement.
Your license terminates immediately if you attempt to circumvent any technical
protection measures used in connection with the Software. The Software is
being licensed to you and you hereby acknowledge that no title or ownership in
the Software is being transferred or assigned and this Agreement should not be
construed as a sale of any rights in the Software. All rights not specifically granted
under this Agreement are reserved by Licensor and, as applicable, its licensors.
OWNERSHIP. Licensor retains all right, title and interest to the Software,
including, but not limited to, all copyrights, trademarks, trade secrets, trade
names, proprietary rights, patents, titles, computer codes, audiovisual effects,
themes, characters, character names, stories, dialog, settings, artwork, sounds
effects, musical works, and moral rights. The Software is protected by United
States copyright and trademark law and applicable laws and treaties throughout
the world. The Software may not be copied, reproduced or distributed in any
manner or medium, in whole or in part, without prior written consent from
Licensor. Any persons copying, reproducing or distributing all or any portion of
the Software in any manner or medium, will be willfully violating the copyright
laws and may be subject to civil and criminal penalties in the US or their local
country. Be advised that US Copyright violations are subject to statutory penalties
of up to $150,000 per violation. The Software contains certain licensed materials
and Licensor’s licensors may also protect their rights in the event of any violation
of this Agreement. All rights not expressly granted to you herein are reserved by
the Licensor.
LICENSE CONDITIONS. You agree not to: a. Commercially exploit the Software;
b. Distribute, lease, license, sell, rent or otherwise transfer or assign the Software,
or any copies of the Software, without the express prior written consent of
Licensor or as set forth in this Agreement; c. Make a copy of the Software or any
part thereof (other than as set forth herein); d. Making a copy of this Software
available on a network for use or download by multiple users; e. Except as
otherwise specifically provided by the Software or this Agreement, use or install
the Software (or permit others to do same) on a network, for on-line use, or on
more than one computer or gaming unit at the same time; f. Copy the Software
onto a hard drive or other storage device in order to bypass the requirement to
run the Software from the included CD-ROM or DVD-ROM (this prohibition does
not apply to copies in whole or in part that may be made by the Software itself
during installation in order to run more efficiently); g. use or copy the Software
at a computer gaming center or any other location-based site; provided, that
Licensor may offer you a separate site license agreement to make the Software
available for commercial use;. h. Reverse engineer, decompile, disassemble,
prepare derivative works based on or otherwise modify the Software, in whole or
in part; i. Remove or modify any proprietary notices, marks or labels contained on
or within the Software; and j. transport, export or re-export (directly or indirectly)
into any country forbidden to receive such Software by any U.S. export laws or
accompanying regulations or otherwise violate such laws or regulations, that may
be amended from time to time.
ACCESS TO SPECIAL FEATURES AND/OR SERVICES, INCLUDING DIGITAL
COPIES. Software download, redemption of a unique serial code, registration
of the Software, membership in a third-party services and/or membership in
a Licensor service (including acceptance of related terms and policies), may
be required to access digital copies of the Software or certain un-lockable
, downloadable, online or other special content, services, and/or functions
(collectively, the “Special Features”). Access to Special Features is limited to
a single user account per serial code and access to Special Features cannot be
transferred, sold, or re-registered by another user unless otherwise specified. The
provisions of this paragraph supersede any other term in this Agreement.
TRANSFER OF PRE-RECORDED COPIES. You may transfer the entire physical
copy of pre-recorded Software and accompanying documentation on a permanent
basis to another person as long as you retain no copies (including archival or
backup copies) of the Software, accompanying documentation, or any portion or
component of the Software or accompanying documentation, and the recipient
agrees to the terms of this Agreement. Special Features, including content
otherwise unavailable without a single-use serial code, are not transferrable
to another person under any circumstances and Special Features may cease
functioning if the original installation copy of the software is deleted or the pre-
recorded copy is unavailable to the user. The Software is intended for private use
only. NOTWITHSTANDING THE FOREGOING, YOU MAY NOT TRANSFER ANY
PRE-RELEASE COPIES OF THE SOFTWARE.
TECHNICAL PROTECTIONS. The Software may include measures to control
access to the Software, control access to certain features or content, prevent
unauthorized copies, or otherwise attempt to prevent anyone from exceeding
the limited rights and licenses granted under this Agreement. If the Software
permits access to Special Features, only one copy of the Software may access
those features at one time. Additional terms and registration may be required
to access online services and to download Software updates and patches. Only
Software subject to a valid license can be used to access online services, including
downloading updates and patches. You may not interfere with such access control
measures or attempt to disable or circumvent such security features. If you dis-
able or otherwise tamper with the technical protection measures, the Software
will not function properly.
USER CREATED CONTENT: The Software may allow you to create content,
including but not limited to a gameplay map, a scenario, screenshot of a car
design or a video of your game play. In exchange for use of the Software, and
to the extent that your contributions through use of the Software give rise
to any copyright interest, you hereby grant Licensor an exclusive, perpetual,
irrevocable, fully transferable and sub-licensable worldwide right and license
to use your contributions in any way and for any purpose in connection with
the Software and related goods and services, including the rights to reproduce,
copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise
communicate to the public by any means whether now known or unknown and
distribute your contributions without any further notice or compensation to you
of any kind for the whole duration of protection granted to intellectual property
rights by applicable laws and international conventions. You hereby waive any
moral rights of paternity, publication, reputation, or attribution with respect to
Licensor’s and other players’ use and enjoyment of such assets in connection with
the Software and related goods and services under applicable law. This license
grant to Licensor, and the above waiver of any applicable moral rights, survives
any termination of this License.
INTERNET CONNECTION. The Software may require an internet connection
to access internet-based features, authenticate the Software, or perform other
functions. In order for certain features of the Software to operate properly, you
may be required to have and maintain (a) an adequate internet connection and/or
(b) a valid and active account with an online service as set forth in the Software
documentation, including but not limited to third-party gaming platform, Licensor
or a Licensor affiliate. If you do not maintain such accounts, then certain features
of the Software may not operate or may cease to function properly, either in whole
or in part.
II. INFORMATION COLLECTION & USAGE.
By installing and using this software, you consent to these information collection
and usage terms, including (where applicable) transfer of data to Licensor
and affiliated companies into a country outside of the European Union and the
European Economic Area. If you connect to the Internet when using the Software,
either through a gaming platform network, or any other method, Licensor may
receive information from hardware manufacturers or gaming platform hosts and
may automatically collect certain information from your computer or gaming
unit. This information may include, but is not limited to, user IDs (such as gamer
tags and screen names), game scores, game achievements, game performance,
locations visited, buddylists, hardware MAC address, internet protocol address,
and your usage of various game features. All information collected by Licensor
is intended to be anonymous information that does not disclose your identity or
constitute personal information, however, if you include personal information
(such as your real name) in your user ID, then such personal information will
automatically be transmitted to Licensor and used as described herein.
The information collected by Licensor may be posted by Licensor on publicly-
accessible web sites, shared with hardware manufacturers, shared with platform
hosts, shared with Licensor’s marketing partners or used by Licensor for any
other lawful purpose. By using this Software you consent to the Licensor’s use
of related data, including public display of your data such as identification of your
user created content or displaying your scores, ranking, achievements and other
gameplay data. If you do not want your information shared in this manner, then
you should not use the Software.
III. WARRANTY
LIMITED WARRANTY: Licensor warrants to you (if you are the initial and
original purchaser of the Software) that the original storage medium holding the
Software is free from defects in material and workmanship under normal use and
service for 90 days from the date of purchase. Licensor warrants to you that this
Software is compatible with a personal computer meeting the minimum system
requirements listed in the Software documentation or that it has been certified by
the gaming unit producer as compatible with the gaming unit for which it has been
published, however, due to variations in hardware, software, internet connections
and individual usage, Licensor does not warrant the performance of this Software
on your specific computer or gaming unit. Licensor does not warrant against
interference with your enjoyment of the Software; that the Software will meet
your requirements; that operation of the Software will be uninterrupted or error-
free, or that the Software will be compatible with third party software or hardware
or that any errors in the Software will be corrected. No oral or written advice
provided by Licensor or any authorized representative shall create a warranty.
Because some jurisdictions do not allow the exclusion of or limitations on implied
warranties or the limitations on the applicable statutory rights of a consumer,
some or all of the above exclusions and limitations may not apply to you.
If for any reason you find a defect in the storage medium or Software during
the warranty period, Licensor agrees to replace, free of charge, any Software
discovered to be defective within the warranty period as long as the Software is
currently being manufactured by Licensor. If the Software is no longer available,
Licensor retains the right to substitute a similar piece of Software of equal or
greater value. This warranty is limited to the storage medium and the Software as
originally provided by Licensor and is not applicable to normal wear and tear. This
warranty shall not be applicable and shall be void if the defect has arisen through
abuse, mistreatment, or neglect. Any implied warranties prescribed by statute are
expressly limited to the 90-day period described above.
Except as set forth above, this warranty is in lieu of all other warranties, whether
oral or written, express or implied, including any other warranty of merchantability,
fitness for a particular purpose or non-infringement, and no other representations
or warranties of any kind shall be binding on Licensor.
When returning the Software subject to the limited warranty above, please send
the original Software only to the Licensor address specified below and include:
your name and return address; a photocopy of your dated sales receipt; and a brief
note describing the defect and the system on which you are running the Software.
IN NO EVENT WILL LICENSOR BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE OR
MALFUNCTION OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO,
DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR
MALFUNCTION AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR
PERSONAL INJURIES, PROPERTY DAMAGE, LOST PROFITS OR PUNITIVE
DAMAGES FROM ANY CAUSES OF ACTION ARISING OUT OF OR RELATED
TO THIS AGREEMENT OR THE SOFTWAWRE, WHETHER ARISING IN TORT
(INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE,
WHETHER OR NOT LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO EVENT SHALL LICENSOR’S LIABILITY FOR
ALL DAMAGES (EXCEPT AS REQUIRED BY APPLICABLE LAW) EXCEED THE
ACTUAL PRICE PAID BY YOU FOR USE OF THE SOFTWARE.
BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS AND/OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATIONS AND/OR EXCLUSION OR LIMITATION OF LIABILITY MAY
NOT APPLY TO YOU. THIS WARRANTY SHALL NOT BE APPLICABLE SOLELY
TO THE EXTENT THAT ANY SPECIFIC PROVISION OF THIS WARRANTY IS
PROHIBITED BY ANY FEDERAL, STATE, OR MUNICIPAL LAW, WHICH CANNOT
BE PRE-EMPTED. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO
JURISDICTION.
TERMINATION: This Agreement is effective until terminated by you, by the
Licensor, or automatically upon your failure to comply with its terms and
conditions. Upon any termination, you must destroy or return the physical
copy of Software to the Licensor, as well as permanently destroy all copies of
the Software, accompanying documentation, associated materials, and all of its
component parts in your possession or control including from any client server or
computer on which it has been installed.
U.S. GOVERNMENT RESTRICTED RIGHTS: The Software and documentation
have been developed entirely at private expense and are provided as “Commercial
Computer Software” or “restricted computer software.” Use, duplication or
disclosure by the U.S. Government or a U.S. Government subcontractor is subject
to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Date and Computer Software clauses in DFARS 252.227-7013 or as set forth in
subparagraph (c)(1) and (2) of the Commercial Computer Software Restricted
Rights clauses at FAR 52.227-19, as applicable. The Contractor/ Manufacturer is
the Licensor at the location listed below.
EQUITABLE REMEDIES: You hereby agree that if the terms of this Agreement
are not specifically enforced, Licensor will be irreparably damaged, and therefore
you agree that Licensor shall be entitled, without bond, other security, proof of
damages, to appropriate equitable remedies with respect any of this Agreement,
in addition to any other available remedies.
INDEMNITY: You agree to indemnify, defend and hold Licensor, its partners,
licensors, affiliates, contractors, officers, directors, employees and agents
harmless from all damages, losses and expenses arising directly or indirectly
from your acts and omissions to act in using the Software pursuant to the terms
of the Agreement.
MISCELLANEOUS: This Agreement represents the complete agreement
concerning this license between the parties and supersedes all prior agreements
and representations between them. It may be amended only by a writing executed
by both parties. If any provision of this Agreement is held to be unenforceable
for any reason, such provision shall be reformed only to the extent necessary to
make it enforceable and the remaining provisions of this Agreement shall not be
affected.
GOVERNING LAW. This Agreement shall be construed (without regard to
conflicts or choice of law principles) under the laws of the State of New York,
as such law is applied to agreements between New York residents entered into
and to be performed within New York, except as governed by federal law. Unless
expressly waived by Licensor in writing for the particular instance or contrary to
local law, the sole and exclusive jurisdiction and venue for actions related to the
subject matter hereof shall be the state and federal courts located in Licensor’s
principal corporate place of business (New York County, New York, U.S.A.). Both
parties consent to the jurisdiction of such courts and agree that process may be
served in the manner provided herein for giving of notices or otherwise as allowed
by New York state or federal law. The parties agree that the UN Convention on
Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to this
Agreement or to any dispute or transaction arising out of this Agreement.
IF YOU HAVE ANY QUESTIONS CONCERNING THIS LICENSE, YOU MAY
CONTACT IN WRITING TAKE-TWO INTERACTIVE SOFTWARE, INC. 622
BROADWAY, NEW YORK, NY 10012.
© 2005-2013 Take-Two Interactive Software and its subsidiaries. All rights
reserved. 2K Sports, the 2K Sports logo, and Take-Two Interactive Software are
all trademarks and/or registered trademarks of Take-Two Interactive Software,
Inc. The NBA and individual NBA member team identifications used on or in
this product are trademarks, copyrights designs and other forms of intellectual
property of NBA Properties, Inc. and the respective NBA member teams and
may not be used, in whole or in part, without the prior written consent of NBA
Properties, Inc. © 2013 NBA Properties, Inc. All rights reserved.
IMPORTANT HEALTH WARNING: PHOTOSENSITIVE SEIZURES
A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may
appear in video games. Even people with no history of seizures or epilepsy may have an undiagnosed condition that can cause “photosensitive
epileptic seizures” while watching video games. Symptoms can include light-headedness, altered vision, eye or face twitching, jerking or shaking
of arms or legs, disorientation, confusion, momentary loss of awareness, and loss of consciousness or convulsions that can lead to injury from
falling down or striking nearby objects. Immediately stop playing and consult a doctor if you experience any of these symptoms. Parents, watch
for or ask children about these symptoms—children and teenagers are more likely to experience these seizures. The risk may be reduced by
being farther from the screen; using a smaller screen; playing in a well-lit room, and not playing when drowsy or fatigued. If you or any relatives
have a history of seizures or epilepsy, consult a doctor before playing.