The warranty concerns deficiencies which are caused by material or
production failures. The activated warranty is inapplicable for defects or
deficiencies that are caused by incorrect handling or outer effects
(downfall, bash, water, dust, contamination or break). Consumables (e.g.
the chargeable batteries) are excluded from the warranty.
LUTEC`s commitment compared to the pruchaser never ecxess the
required amount for reparation or compensation and is limited to 24
months starting wit the date of purchase. However this is the case when a
clear default of a LUTEC produvct is proved.
Excluded at any time are consequential damages of any kind!
The warranty does not apply for the case that LUTEC products are
damaged deliberatly or because of neglectfulness, when they are
disassembled or when therehave been other impermissible modifications
or missapplication.
Products are replaced within this period or an equivalent substitute will be
offered. The purchase price will not be recompensed.
In event of a service circumstance please contact:
In case you are not satisfied with a LUTEC product or you need further
information please catch up on our homepage www.lutec.eu and contact
afterwards our service team.
By this way you will get a competent support/advice and in case of a
necessary exchange you will get your RMA number.
The adress of our service center is
(Transmittals are only accepted when you got a valid RMA!!!)
Schiffer Service GmbH
Industriestraße 16
D-52134 Herzogenrath-Kohlscheid
Germany
11 FAQ – Frequently Asked Questions
1. Why can't I hear music?
- Check whether the frequency you have set on the radio is matching with the
frequency set on the FM transmitter.
- Check whether your source device (e. g. MP3 player, iPod, etc.) is properly