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Xerox F12, FaxCentre F12 User manual

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FaxCentre F12
User Guide
602E95500
Page 2
Prepared by:
The Document Company Xerox
GKLS European Operations
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE
ENGLAND
©2002 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrighted material and information now allowed by statutory
or judicial law or hereinafter granted, including without
limitations, material generated from the software programs
which are displayed on the screen, such as icons, screen
displays, looks etc.
Xerox
®
, The Document Company
®
, the digital X
®
and all Xerox
products mentioned in this publication are trademarks of Xerox
Corporation. Product names and trademarks of other
companies are hereby acknowled
ged.
Changes are periodically made to this document. Changes,
technical inaccuracies, and typographical errors will be
corrected in subsequent editions.
Xerox FaxCentre F12 User Guide i
Table of Contents
1 About This Guide...................................................................1-1
Finding Information in the User Guide.....................................................1-2
Customer Support......................................................................................1-4
Conventions ...............................................................................................1-5
Orientation....................................................................................................1-5
Image Orientation ..................................................................................1-5
Feed Orientation....................................................................................1-6
Bracket Text Typeface .................................................................................1-7
Italic Typeface ..............................................................................................1-7
Quick Pathway .............................................................................................1-7
Notes............................................................................................................1-8
Hints .............................................................................................................1-8
Cautions .......................................................................................................1-8
Warnings ......................................................................................................1-8
Related Information Sources ....................................................................1-9
2 Product Overview ..................................................................2-1
Unpacking...................................................................................................2-2
Identifying the Machine Components ......................................................2-4
Front View ....................................................................................................2-4
Rear View.....................................................................................................2-5
Control Panel Components and Keys......................................................2-6
Entering Characters Using the Numeric Keypad .........................................2-9
Keypad Character Assignment ............................................................2-10
Editing Numbers or Names .................................................................2-10
Inserting a Pause.................................................................................2-10
Making Connections ................................................................................2-11
Installing Drum and Toner Cartridges....................................................2-13
Loading Paper ..........................................................................................2-16
Setting the Language...............................................................................2-20
Setting the Local ID and Name ...............................................................2-21
Setting the Date and Time .......................................................................2-23
Installing Software ...................................................................................2-24
ii Xerox FaxCentre F12 User Guide
3 Copy........................................................................................3-1
Copying Procedure ....................................................................................3-2
1. Press the Copy Key .................................................................................3-2
2. Enter the Paper Supply ............................................................................3-3
3. Load the Originals ....................................................................................3-4
Automatic Document Feeder (ADF) ......................................................3-4
4. Enter the Copy Features ..........................................................................3-6
5. Enter the Quantity ....................................................................................3-6
6. Press Start ...............................................................................................3-7
Standard Copy Features............................................................................3-8
Lighten/Darken.............................................................................................3-8
Original Type................................................................................................3-9
Original Type Options ............................................................................3-9
1-2 Sided Copy ..........................................................................................3-10
1-2 Sided Copy Options ......................................................................3-10
Collated ......................................................................................................3-11
Reduce/Enlarge .........................................................................................3-11
Resetting the Machine to the Factory Settings ..........................................3-12
4 Print.........................................................................................4-1
Printing a Document from an Application ...............................................4-2
Printer Settings ..........................................................................................4-3
Accessing Printer Settings ...........................................................................4-3
Windows 95/98/Me ................................................................................4-3
Windows NT 4.0 ....................................................................................4-4
Windows 2000/XP .................................................................................4-4
Printer Properties Tabs ................................................................................4-5
Printer Properties Buttons and Icons .....................................................4-6
5 Fax...........................................................................................5-1
Sending a Fax.............................................................................................5-2
Preparing Documents for Faxing .................................................................5-2
How to Send a Fax.......................................................................................5-3
Adjusting Document Settings .......................................................................5-5
Resolution..............................................................................................5-5
Lighten/Darken ......................................................................................5-6
Original Type .........................................................................................5-7
Sending a Fax Automatically........................................................................5-8
Sending a Fax Manually.............................................................................5-10
Confirming Transmission ...........................................................................5-11
Using Toll Save Transmission....................................................................5-12
Xerox FaxCentre F12 User Guide iii
Receiving a Fax ........................................................................................5-13
About Receive Mode..................................................................................5-14
Receiving Automatically in FAX Mode .......................................................5-15
Receiving Automatically in ANS/FAX Mode...............................................5-16
Receiving Manually in TEL Mode...............................................................5-17
Receiving Fax in Memory...........................................................................5-17
Automatic Dialing.....................................................................................5-18
One-Touch Dialing .....................................................................................5-19
Storing a Number for One-Touch Dialing ............................................5-19
Sending a Fax using a One-Touch Number ........................................5-20
Using the One-Touch Sheet ................................................................5-20
Speed Dialing.............................................................................................5-21
Storing a Number for Speed Dialing ....................................................5-21
Sending a Fax using a Speed Number................................................5-22
Group Dialing .............................................................................................5-22
Setting Group Dial ...............................................................................5-22
Editing Group Dial Numbers ................................................................5-23
Sending a Fax Using Group Dialing (Multi-Address Transmission).....5-24
Searching for a Number in the Memory .....................................................5-25
Searching Sequentially through the Memory.......................................5-25
Searching with a Particular First Letter................................................5-25
Mailbox Faxing .........................................................................................5-26
Transmitting to a Remote Mailbox .............................................................5-27
Receiving to a Mailbox ...............................................................................5-28
Setting up a Mailbox ............................................................................5-28
Deleting a Mailbox ...............................................................................5-29
Storing Documents in your Mailbox .....................................................5-30
Printing Documents in your Mailbox ....................................................5-31
Deleting Documents in your Mailbox ...................................................5-31
Other Ways To Fax...................................................................................5-32
Redial .........................................................................................................5-33
Delayed Transmission................................................................................5-33
Memory Transmission................................................................................5-35
Fax Fowarding ...........................................................................................5-36
Setting up RX FORWARD...................................................................5-36
Setting up TX FORWARD ...................................................................5-37
Priority Transmission..................................................................................5-38
Polling ........................................................................................................5-39
What is Polling?...................................................................................5-39
TX Poll .................................................................................................5-39
Delay RX Poll ......................................................................................5-40
Monitoring a Dual Job Status .....................................................................5-42
iv Xerox FaxCentre F12 User Guide
Department Control Mode..........................................................................5-43
Setting Department..............................................................................5-43
Printing a Department Journal.............................................................5-44
Managing Department ........................................................................5-45
Additional Features..................................................................................5-47
Printing Reports .........................................................................................5-48
System Data Settings.................................................................................5-48
Setting Prefix Dial Number.........................................................................5-49
Setting Fax Duplex.....................................................................................5-49
Clearing Memory........................................................................................5-49
6 Scan ........................................................................................6-1
The FaxCentre F12 TWAIN Scanner Program .........................................6-2
Scanning Procedure ..................................................................................6-3
7 Maintaining the FaxCentre....................................................7-1
Cleaning ......................................................................................................7-2
Cleaning the FaxCentre F12 ........................................................................7-2
Cleaning the CVT Glass...............................................................................7-3
Control Panel and LCD Display ...................................................................7-3
Document Feeder and Collate Tray .............................................................7-3
Ordering Supplies ......................................................................................7-4
Customer Replaceable Units ....................................................................7-5
Toner Cartridge ............................................................................................7-5
Expected Cartridge Life .........................................................................7-5
Toner Save Mode ..................................................................................7-5
Replacing the Toner Cartridge ..............................................................7-6
Setting Your FaxCentre to Send Toner Low Information.....................7-10
Drum Cartridge...........................................................................................7-11
Cleaning the Drum...............................................................................7-11
Replacing the Drum Cartridge .............................................................7-12
Loading Media ..........................................................................................7-15
Using the Paper Cassette ..........................................................................7-16
Loading the Paper Cassette ................................................................7-16
Using the Bypass Tray ...............................................................................7-21
Loading the Bypass Tray .....................................................................7-22
Media Guidelines .......................................................................................7-24
Guidelines for Special Media...............................................................7-25
Xerox FaxCentre F12 User Guide v
8 Basic Troubleshooting..........................................................8-1
Document Jams .........................................................................................8-2
Input Misfeed................................................................................................8-2
Paper Jams .................................................................................................8-3
Paper Feed Area..........................................................................................8-3
Fuser Area ...................................................................................................8-5
Paper Exit Area ............................................................................................8-7
Duplex Jam ................................................................................................8-10
Bypass Jam................................................................................................8-10
Calling for Service....................................................................................8-11
Customer Support Telephone Number ......................................................8-11
LCD Error Messages................................................................................8-12
Solving Problems.....................................................................................8-15
Copier Problems Solution Chart.................................................................8-15
Printing Problems Solution Chart ...............................................................8-17
Faxing Problems Solution Chart ................................................................8-20
Resetting the Machine .............................................................................8-22
9 System Setup.........................................................................9-1
System Setup .............................................................................................9-2
Machine Setup Options................................................................................9-2
Changing the Machine Setup Options ...................................................9-4
Fax Setup Options .......................................................................................9-5
Changing the Fax Setup Options ..........................................................9-7
Adjusting Speaker Volume........................................................................9-8
Reports........................................................................................................9-9
Phone Book ...........................................................................................9-9
Transmission Report .............................................................................9-9
Reception Report...................................................................................9-9
Help List.................................................................................................9-9
System Data ..........................................................................................9-9
Message Confirmation.........................................................................9-10
Printing a Report..................................................................................9-10
Clearing Memory ......................................................................................9-11
ControlCentre 5.0 .....................................................................................9-12
Installing ControlCentre 5.0........................................................................9-12
Running ControlCentre 5.0 ........................................................................9-12
Using ControlCentre 5.0.............................................................................9-13
Settings Tab ........................................................................................9-14
Advanced Tab .....................................................................................9-15
vi Xerox FaxCentre F12 User Guide
Phonebook Tab ...................................................................................9-16
Information Tab ...................................................................................9-18
Firmware Update Tab .........................................................................9-19
10 Appendix A - Safety Notes................................................... A-1
Safety Standards......................................................................................... A-3
Regulatory Information............................................................................. A-4
Laser Safety ................................................................................................ A-4
FCC Regulations......................................................................................... A-5
Send Header Requirements ................................................................. A-5
Data Coupler Information ..................................................................... A-5
Canadian Certification................................................................................. A-8
Environmental Compliance...................................................................... A-9
Energy Star®............................................................................................... A-9
11 Appendix B - Specifications ................................................ B-1
Printer Specification ................................................................................. B-2
Fax Specification....................................................................................... B-3
Scanner and Copier Specification........................................................... B-4
General Specification ............................................................................... B-5
Paper Specification................................................................................... B-6
Xerox FaxCentre F12 User Guide Page 1-1
About This Guide
1 About This Guide
Thank you for purchasing the FaxCentre F12. The FaxCentre
F12 is designed for ease of use, but to use your machine to its
fullest potential, take some time to read the User
Documentation.
Page 1-2 Xerox FaxCentre F12 User Guide
Finding Information in the User Guide
The User Guide contains the following sections:
- Table of Contents
Use the Table of Contents to find topics easily.
- About this Guide - Chapter 1
Describes the information in this User Guide.
- Product Overview - Chapter 2
Describes the system and hardware features of the
machine and provides instructions for unpacking and
setting up your new machine ready for use.
- Copy - Chapter 3
Describes the procedures for loading and copying
originals. It also includes instructions for using the copy
features available.
- Print - Chapter 4
Describes the procedure for printing from a PC and an
overview of the printer driver features.
- Fax - Chapter 5
Describes the procedures for sending and receiving
faxes. It also includes instructions for using all the fax
features and functions available.
- Scan - Chapter 6
Describes the procedures for using the Scan function
available on your machine.
- Maintaining the Product - Chapter 7
Provides maintenance and cleaning procedures
necessary to ensure optimum product performance.
Includes instructions for ordering and replacing
consumables.
- Basic Troubleshooting - Chapter 8
Guides the user through problem solving and provides a
list of error messages and recommended corrective
actions.
Xerox FaxCentre F12 User Guide Page 1-3
About This Guide
- System Setup - Chapter 9
Provides instructions for programming the default
system settings available on the machine. Also provides
information about setting up and using ControlCentre
5.0.
- Safety Notes - Appendix A
Provides safety procedures and approval certification
information for the product.
- Specifications - Appendix B
Provides information on the machine specifications. Use
this chapter to ensure all materials being used are within
specification.
- Index
Refer to the Index to locate specific information.
Page 1-4 Xerox FaxCentre F12 User Guide
Customer Support
If after product installation further assistance is required,
please call our experts at the Xerox Welcome Centre or your
local representative. When telephoning please quote the
machine serial number. Use the space below to make a note
of the machine serial number:
# _______________________________________
The serial number is located on the machine, behind the front
door. To access the serial number, open the side cover [2]
using the release latch [1] and then open the front door.
You will be provided with the Xerox Welcome Centre or local
representative telephone number when the FaxCentre F12 is
installed. For convenience and future reference, please record
the telephone number in the space below:
Welcome Centre or local representative Telephone Number:
# _______________________________________
Xerox US Welcome Center: 1-800-821-2797
Xerox Canada Welcome Center: 1-800-93-XEROX
(1-800-939-3769)
Xerox FaxCentre F12 User Guide Page 1-5
About This Guide
Conventions
Throughout this User Guide, there are some terms that are
used interchangeably:
Ø Document is synonymous with original.
Ø Button is synonymous with key.
Ø Page is synonymous with sheet.
Ø FaxCentre F12 is synonymous with the machine.
Orientation
There are two types of orientation referred to in this guide,
Image Orientation and Feed Orientation.
Image Orientation
Image Orientation describes the direction of the image on the
page. There are two types of image orientation:
Portrait
The image is portrait when vertically aligned with the longest
edge of the paper.
Landscape
The image is landscape when vertically aligned with the
shortest edge of the paper.
A
A
Page 1-6 Xerox FaxCentre F12 User Guide
Feed Orientation
Feed Orientation describes the direction the originals and the
media is fed through the machine. It is recommended the feed
orientation of the originals matches that of the media.
There are two types of feed orientation:
Long Edge Feed (LEF)
When observed from the front of the machine, originals or
media with the long edges to the left and right of the document
feeder or paper tray.
Short Edge Feed (SEF)
When observed from the front of the machine, originals or
media with the short edges to the left and right of the document
feeder or paper tray.
A
A
LEF Orientation
Original / Media Feed Direction
A
A
SEF Orientation
Original / Media Feed Direction
Xerox FaxCentre F12 User Guide Page 1-7
About This Guide
Bracket Text Typeface
The [Bracket Text] typeface is used to emphasize the selection
of a feature or key. For example:
Ø Press [Menu/Exit] on the control panel. The display shows
menu with the first menu item; 1:2-UP COPY indicated.
Italic Typeface
The Italic typeface is used to emphasize a word or phrase. For
example:
- Always follow safety procedures when operating the
equipment.
- There are several fax dialing methods available on your
FaxCentre F12.
Quick Pathway
In addition to the step by step instructions available throughout
this User Guide, a summary of the steps is contained in the
Quick Pathway at the beginning of a chapter or section. After
becoming familiar with the procedures for a particular feature,
the Quick Pathway is a useful reminder of the steps required to
access a particular feature.
Quick Pathway
Ø Press the Copy Key.
Ø Load the Originals.
Ø Choose the Paper Supply.
Ø Choose the Copy features
required.
Ø Enter the copy quantity
required.
Ø Press [Start].
Page 1-8 Xerox FaxCentre F12 User Guide
Notes
Notes are statements that provide additional information. For
example:
NOTE: You cannot include one group dial number in another
group dial number.
Hints
Hints help users perform a task. For example:
HINT: For information about automatic dialing methods
available, refer to the section “Automatic Dialing” on page 5-
18.
Cautions
Cautions are statements that suggest mechanical damage
may be the result of an action. For example:
CAUTION: When cleaning the FaxCentre F12, do not use
organic solvents or aerosol cleaners.
Warnings
Warnings are statements that alert users to the possibility of
personal injury. For example:
WARNING:This product must be connected to a
protective earthing circuit.
Xerox FaxCentre F12 User Guide Page 1-9
About This Guide
Related Information Sources
Information available for the FaxCentre F12 consists of:
-This User Guide
- The Installation Sheet
Page 1-10 Xerox FaxCentre F12 User Guide
Xerox FaxCentre F12 User Guide Page 2-1
Product Overview
2 Product Overview
Thank you for purchasing the FaxCentre F12. This product
provides printing, copying, faxing and scanning functionality.
This chapter provides an overview of your FaxCentre F12 and
step-by-step instructions for setting up your machine and
installing the software.
This chapter includes:
- Unpacking
- Identifying the Machine Components
- Control Panel Components and Keys
- Making Connections
- Installing Drum and Toner Cartridges
- Loading Paper
- Setting the Language
- Setting the Local ID and Name
- Setting the Date and Time
- Installing Software
Page 2-2 Xerox FaxCentre F12 User Guide
Unpacking
Using the instructions provided in this section, unpack your
Xerox FaxCentre F12.
Ø
R
emove
th
e p
l
as
ti
c
fil
m
f
rom
the LCD. Remove all tapes
and packing materials from
your FaxCentre F12.
Ø Pull open the paper cassette
and remove the packing
material from the paper
cassette.
Tape
LCD
/