Samsung Galaxy S 6 Edge + Sprint User guide

User Guide

[UG template version 15b]

[Sprint-Samsung-G928P-UM-Eng-080715-FINAL]

TOC i

Table of Contents

Introduction ................................................................................................................................................... 1

About the User Guide ........................................................................................................................... 1

Access Instructions on Phone ............................................................................................................... 1

Access Help .................................................................................................................................. 1

Get Support from Sprint Zone ....................................................................................................... 2

Get Started .................................................................................................................................................... 4

Parts and Functions .............................................................................................................................. 4

Charge the Battery ................................................................................................................................ 6

Turn Your Phone On and Off ................................................................................................................ 7

Use the Touchscreen ............................................................................................................................ 8

Activate Your Phone ........................................................................................................................... 12

Complete the Setup Screens .............................................................................................................. 13

Basic Operations ......................................................................................................................................... 15

Basics .................................................................................................................................................. 15

Home Screen and Applications (Apps) List ................................................................................ 15

Phone Settings Menu .................................................................................................................. 16

Portrait and Landscape Screen Orientation ................................................................................ 16

Capture Screenshots .................................................................................................................. 17

Edge Screen ....................................................................................................................................... 18

Edge Screen Options .................................................................................................................. 18

Other Edge Screen Features ...................................................................................................... 24

Applications ......................................................................................................................................... 29

Launch Applications .................................................................................................................... 29

Apps List ..................................................................................................................................... 30

Phone Number .................................................................................................................................... 35

Airplane Mode ..................................................................................................................................... 36

Enter Text ............................................................................................................................................ 37

Samsung Keyboard .................................................................................................................... 37

Google Voice Typing ................................................................................................................... 39

Tips for Editing Text .................................................................................................................... 40

Google Account ................................................................................................................................... 40

Create a Google Account ............................................................................................................ 40

TOC ii

Sign In to Your Google Account ................................................................................................. 46

Google Play Store ............................................................................................................................... 51

Find and Install an App ............................................................................................................... 52

Request a Refund for a Paid App ............................................................................................... 53

Update an App ............................................................................................................................ 53

Uninstall an App .......................................................................................................................... 56

Get Help with Google Play .......................................................................................................... 58

Lock and Unlock Your Screen ............................................................................................................ 59

Update Your Phone............................................................................................................................. 61

Update Your Phone Software ..................................................................................................... 61

Update Your Profile ..................................................................................................................... 63

Update Your PRL ........................................................................................................................ 64

Your Phone Interface .................................................................................................................................. 66

Home Screen Basics........................................................................................................................... 66

Home Screen Layout .................................................................................................................. 66

Extended Home Screens ............................................................................................................ 67

Status Bar and Notification Panel ....................................................................................................... 68

Status Bar ................................................................................................................................... 68

Notification Panel ........................................................................................................................ 71

S Finder ....................................................................................................................................... 73

Quick Connect ............................................................................................................................ 74

Customize the Home Screen .............................................................................................................. 76

Change the Wallpaper ................................................................................................................ 76

Add Shortcuts to the Home Screen ............................................................................................ 77

Add Widgets to the Home Screen .............................................................................................. 78

Add Folders to the Home Screen ............................................................................................... 79

Phone App .................................................................................................................................................. 81

Place and Answer Calls ...................................................................................................................... 81

Call Using the Phone Dialer ........................................................................................................ 81

Call Emergency Numbers ........................................................................................................... 83

Answer Phone Calls .................................................................................................................... 84

In-Call Screen Layout and Options ............................................................................................. 87

Place a Call from Contacts ......................................................................................................... 88

Call from Call Logs ...................................................................................................................... 90

Optional Services ................................................................................................................................ 92

TOC iii

Voicemail Setup .......................................................................................................................... 93

Visual Voicemail .......................................................................................................................... 94

Set Up Visual Voicemail .............................................................................................................. 94

Review Visual Voicemail ............................................................................................................. 95

Listen to Multiple Voicemail Messages ....................................................................................... 96

Visual Voicemail Options ............................................................................................................ 97

Configure Visual Voicemail Settings ........................................................................................... 98

Wi-Fi Calling .............................................................................................................................. 101

Caller ID Blocking ..................................................................................................................... 103

Call Waiting ............................................................................................................................... 103

Conference Calling ................................................................................................................... 104

Call Forwarding ......................................................................................................................... 106

Call Settings ...................................................................................................................................... 107

Contacts .................................................................................................................................................... 110

Contacts Screen Layout .................................................................................................................... 110

Add a Contact ................................................................................................................................... 111

View Contacts ................................................................................................................................... 115

Edit a Contact .................................................................................................................................... 116

Delete a Contact ............................................................................................................................... 118

Share a Contact ................................................................................................................................ 119

Profile Sharing ................................................................................................................................... 121

Import Contacts ................................................................................................................................. 123

Back Up Contacts ............................................................................................................................. 124

Messaging and Internet ............................................................................................................................. 126

Text and Multimedia Messaging ....................................................................................................... 126

Send a Text Message ............................................................................................................... 126

Send a Multimedia Message (MMS) ......................................................................................... 127

Use Enhanced Messaging ........................................................................................................ 130

Save and Resume a Draft Message ......................................................................................... 134

New Messages Notification ....................................................................................................... 135

Manage Message Conversations ............................................................................................. 135

Gmail ................................................................................................................................................. 138

Create and Send a Gmail Message .......................................................................................... 138

Check Received Gmail Messages ............................................................................................ 140

Use Gmail Labels ...................................................................................................................... 142

TOC iv

Archive Gmail Threads ............................................................................................................. 143

Mute Gmail Threads ................................................................................................................. 144

Delete Gmail Threads ............................................................................................................... 145

Search Gmail Messages ........................................................................................................... 146

Report Spam Gmail .................................................................................................................. 147

Add Another Google (Gmail) Account ...................................................................................... 148

Switching Between Gmail Accounts ......................................................................................... 150

Gmail Settings ........................................................................................................................... 151

Email ................................................................................................................................................. 153

Set Up an Email Account .......................................................................................................... 153

Add an Email Account ............................................................................................................... 153

Add an Exchange ActiveSync Account ..................................................................................... 157

Compose and Send Email ........................................................................................................ 159

Open Email Messages .............................................................................................................. 161

Delete an Email Account ........................................................................................................... 164

Manage Your Email Inbox ......................................................................................................... 165

Exchange ActiveSync Email Features ...................................................................................... 167

Data Services General Information (LTE and 3G Networks) ............................................................ 169

4G LTE ...................................................................................................................................... 170

Your User Name ....................................................................................................................... 171

Data Connection Status and Indicators .................................................................................... 173

Browser ............................................................................................................................................. 174

Use the Browser ....................................................................................................................... 174

Add a Bookmark ....................................................................................................................... 175

View Browser History ................................................................................................................ 177

Open New Browser Tab ............................................................................................................ 178

Chrome Browser ............................................................................................................................... 180

Camera and Video .................................................................................................................................... 182

Camera Overview ............................................................................................................................. 182

Take Pictures and Record Videos .................................................................................................... 183

Take a Picture ........................................................................................................................... 184

Record Videos .......................................................................................................................... 185

Shooting Modes ........................................................................................................................ 186

View Pictures and Videos Using Gallery .......................................................................................... 188

Edit Pictures ...................................................................................................................................... 191

TOC v

Auto Adjust a Picture ................................................................................................................ 191

Rotate a Picture ........................................................................................................................ 192

Crop a Picture ........................................................................................................................... 193

Photo Editor .............................................................................................................................. 195

Animate a Picture ...................................................................................................................... 196

Collage ...................................................................................................................................... 198

Share Pictures and Videos ............................................................................................................... 200

Send Pictures or Videos by Email or Gmail .............................................................................. 201

Send a Picture or Video by Multimedia Message ..................................................................... 202

Send Pictures or Videos Using Bluetooth ................................................................................. 204

Share Pictures or Videos via Additional Apps or Social Media ................................................ 205

Share Videos on YouTube ........................................................................................................ 206

Camera Options and Settings ........................................................................................................... 207

Switch Cameras ........................................................................................................................ 207

Set Camera Options ................................................................................................................. 208

Live Broadcast .......................................................................................................................... 209

Useful Apps and Features ......................................................................................................................... 213

Sprint Zone ........................................................................................................................................ 213

Sprint Family Locator ........................................................................................................................ 213

Sprint Fun & Games.......................................................................................................................... 214

Sprint TV & Movies ........................................................................................................................... 214

Sprint Music Plus .............................................................................................................................. 215

Calculator .......................................................................................................................................... 216

Calendar ............................................................................................................................................ 217

Add an Event to the Calendar ................................................................................................... 217

View Calendar Events ............................................................................................................... 220

Share Calendar Events ............................................................................................................. 221

Sync Calendars ......................................................................................................................... 223

Synchronize an Exchange ActiveSync Calendar ...................................................................... 224

Clock ................................................................................................................................................. 225

Set Alarms ................................................................................................................................. 226

World Clock ............................................................................................................................... 228

Stopwatch ................................................................................................................................. 228

Timer ......................................................................................................................................... 229

Galaxy Apps ...................................................................................................................................... 229

TOC vi

Gallery ............................................................................................................................................... 229

Google Hangouts .............................................................................................................................. 231

Google Maps ..................................................................................................................................... 232

Google Play Movies & TV ................................................................................................................. 234

Google Play Music ............................................................................................................................ 235

Google Search .................................................................................................................................. 238

Use Google Search ................................................................................................................... 238

Use Google Voice Search ......................................................................................................... 239

Facebook .......................................................................................................................................... 240

Instagram .......................................................................................................................................... 240

Memo ................................................................................................................................................ 241

Messenger ........................................................................................................................................ 242

Microsoft Excel .................................................................................................................................. 242

Microsoft OneDrive ........................................................................................................................... 243

Microsoft OneNote ............................................................................................................................ 243

Microsoft PowerPoint ........................................................................................................................ 243

Microsoft Word .................................................................................................................................. 243

Milk Music ......................................................................................................................................... 243

Music ................................................................................................................................................. 244

My Files ............................................................................................................................................. 248

S Health ............................................................................................................................................ 248

S Voice .............................................................................................................................................. 250

Samsung Pay .................................................................................................................................... 251

SideSync ........................................................................................................................................... 252

Video ................................................................................................................................................. 252

Voice Recorder ................................................................................................................................. 253

YouTube ............................................................................................................................................ 256

1Weather ........................................................................................................................................... 258

Amazon ............................................................................................................................................. 258

App Spotlight ..................................................................................................................................... 258

Lookout ............................................................................................................................................. 259

Messaging Plus ................................................................................................................................. 259

NASCAR Mobile ................................................................................................................................ 259

NBA Game Time ............................................................................................................................... 259

NextRadio ......................................................................................................................................... 259

TOC vii

Pages Manager ................................................................................................................................. 260

Samsung+ ......................................................................................................................................... 260

Samsung Gear .................................................................................................................................. 260

Uber .................................................................................................................................................. 260

Connectivity ............................................................................................................................................... 261

Transfer Files Between Your Phone and a Computer ...................................................................... 261

Wi-Fi .................................................................................................................................................. 263

Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 263

Wi-Fi Settings ............................................................................................................................ 265

Disconnect Wi-Fi ....................................................................................................................... 266

Wi-Fi Direct ............................................................................................................................... 267

Bluetooth ........................................................................................................................................... 269

Bluetooth Information ................................................................................................................ 269

Enable Bluetooth ....................................................................................................................... 270

Pair Bluetooth Devices .............................................................................................................. 271

Connect to a Paired Bluetooth Device ...................................................................................... 273

Share Information Using Bluetooth ........................................................................................... 274

Receiving Data via Bluetooth .................................................................................................... 276

Global Services ......................................................................................................................................... 278

Set the Communications Method for Global Use .............................................................................. 278

Select a Carrier ................................................................................................................................. 279

Activate Sprint Worldwide Service on Your Account ........................................................................ 280

Your Phone’s SIM Card for International GSM Roaming ................................................................. 280

Enable Global Roaming Mode .......................................................................................................... 281

Make and Receive Worldwide Calls ................................................................................................. 283

Sprint International Voicemail Service .............................................................................................. 284

Set Up Your Voicemail Access Number for International Use .................................................. 285

Access Your Voicemail Internationally ...................................................................................... 285

International Data Roaming .............................................................................................................. 286

Access Email and Data Services Internationally ...................................................................... 286

Contact Sprint for Assistance with International Service .................................................................. 286

Settings ..................................................................................................................................................... 289

Basic Settings ................................................................................................................................... 289

Wi-Fi Calling Settings ........................................................................................................................ 292

Wi-Fi Settings Menu .......................................................................................................................... 294

TOC viii

Bluetooth Settings ............................................................................................................................. 296

Hotspot Settings ................................................................................................................................ 298

Airplane Mode ................................................................................................................................... 301

Data Usage Settings ......................................................................................................................... 302

Mobile Networks Settings ................................................................................................................. 304

NFC and Payment ............................................................................................................................. 305

More Connection Settings ................................................................................................................. 308

Tethering Settings ..................................................................................................................... 309

Printing ...................................................................................................................................... 310

MirrorLink .................................................................................................................................. 314

Virtual Private Networks (VPN) ................................................................................................. 315

Default Messaging App Settings ............................................................................................... 322

Sounds and Notifications Settings .................................................................................................... 323

Sound Mode .............................................................................................................................. 323

Volume ...................................................................................................................................... 324

Ringtones and Sounds .............................................................................................................. 326

Vibrations .................................................................................................................................. 328

Sound Quality and Effects ........................................................................................................ 329

Notifications............................................................................................................................... 330

Display Settings ................................................................................................................................ 330

Edge Screen Settings ....................................................................................................................... 332

Motions and Gestures ....................................................................................................................... 333

Applications Settings ......................................................................................................................... 334

Application Manager ................................................................................................................. 335

Default Applications .................................................................................................................. 336

Calendar Settings ..................................................................................................................... 337

Camera Settings ....................................................................................................................... 339

Contacts Settings ...................................................................................................................... 340

Email Settings ........................................................................................................................... 341

Internet Settings ........................................................................................................................ 344

Messages Settings .................................................................................................................... 346

Music Settings ........................................................................................................................... 348

Phone Settings .......................................................................................................................... 349

S Voice Settings ........................................................................................................................ 351

Weather Settings ...................................................................................................................... 353

TOC ix

Wallpaper .......................................................................................................................................... 354

Themes ............................................................................................................................................. 355

Lock Screen and Security Settings ................................................................................................... 357

Lock Screen and Security Overview ......................................................................................... 357

Screen Lock .............................................................................................................................. 358

Disable the Screen Lock ........................................................................................................... 364

Device Security ......................................................................................................................... 366

Privacy and Safety ............................................................................................................................ 368

Location Settings ...................................................................................................................... 369

Private Mode ............................................................................................................................. 372

Report Diagnostic Info .............................................................................................................. 373

Send SOS Message ................................................................................................................. 374

Easy Mode ........................................................................................................................................ 375

Accessibility Settings......................................................................................................................... 377

Vision Accessibility Settings ...................................................................................................... 378

Hearing Accessibility Settings ................................................................................................... 380

Dexterity and Interaction Settings ............................................................................................. 381

Configure Other Accessibility Settings ...................................................................................... 383

Add Accounts .................................................................................................................................... 384

Backup and Reset ............................................................................................................................. 387

Language and Input Settings ............................................................................................................ 390

Battery Settings ................................................................................................................................. 394

Power Saving Mode .................................................................................................................. 395

Ultra Power Saving Mode ......................................................................................................... 396

Storage Settings ................................................................................................................................ 397

Date and Time Settings .................................................................................................................... 398

Help ................................................................................................................................................... 400

Activate This Device .......................................................................................................................... 401

System Update .................................................................................................................................. 402

About Device ..................................................................................................................................... 402

For Assistance .......................................................................................................................................... 405

Sprint Account Information and Help ................................................................................................ 405

Sprint Account Passwords ........................................................................................................ 405

Manage Your Account .............................................................................................................. 405

Sprint Support Services ............................................................................................................ 406

TOC x

Copyright Information ........................................................................................................................ 407

Index .......................................................................................................................................................... 408

Introduction 1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung Galaxy

®

S6 edge+. The following topics explain how best to

use this guide to get the most out of your phone.

Before Using Your Phone

Read Get Started and Basic Operations thoroughly for proper usage.

Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless

otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the

Home key. Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are

simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”

Access Instructions on Phone

Whether you're new to Android or just new to your Galaxy S6 edge+, your phone can help you learn how

to use it.

Access Help

Use the phone's Help menu to learn about your phone.

Introduction 2

1. Press to display the home screen.

2. From home, tap Apps > Settings > Help .

3. Tap a topic to view its contents, or tap Search to search for a topic.

Get Support from Sprint Zone

In addition to your phone's built-in Help menu, you can also access support for your phone and service

through the preloaded Sprint Zone app.

1. From home, tap Apps > Sprint Zone .

Introduction 3

2. From the Sprint Zone main page, tap Support.

3. Tap a topic to view its contents.

Get Started 4

Get Started

The following topics give you all the information you need to set up your phone and wireless service the

first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Phone Layout

The following illustration outlines your phone’s primary external features and buttons.

Part

Description

Rear camera

Take pictures and videos.

Back key

Return you to the previous screen, or close a dialog box, options

menu, the notification panel, or onscreen keyboard.

Earpiece

Listen to calls and automated prompts when using the phone.

Flash

Help illuminate subjects in low-light environments when the camera is

focusing and capturing a picture or video.

Get Started 5

Part

Description

Front camera

Takes pictures and records videos while facing the screen, and allows

you to video conference.

Headset jack

Plug in a headset for convenient, hands-free conversations.

Heart rate monitor

Measure your heart rate via your fingertip when using the S Health

app.

Home key/fingerprint sensor

Return you to the home screen. Press and hold to open Google

Search/Google Now. Use to register fingerprints for security.

LED indicator

The LED indicator blinks or glows when charging, to indicate low

battery, to announce new notifications, and when voice recording.

Microphone

Transmit your voice for phone calls or record your voice or ambient

sounds for voice recordings and videos. There are two microphones,

one on the top and one on the bottom.

Power key

Turn the phone or screen on or off, or switch your phone to silent

mode, vibration mode, or airplane mode.

Proximity sensors

Detect when objects are close to the screen. For example, when you

hold the phone to your ear while on a phone call, the sensors

temporarily lock the screen to prevent accidental screen touches.

Recent apps key

Access recently used apps.

SIM card

Location of the SIM card.

Speaker

Play ringtones and sounds. The speaker also lets you hear the caller’s

voice in speakerphone mode.

Touchscreen

Display information needed to operate your phone, such as the call

status, the Contacts list, and the date and time. Also provides one-tap

access to all of your features and applications.

USB charger/accessory port

Connect the phone to the charger via a USB cable.

Volume keys

Adjust the ringtone or media volume or adjust the voice volume during

a call.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Get Started 6

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included charging head and USB

cable or via a USB connection on your computer.

Note: This device is also compatible with Samsung-approved wireless charging devices--sold separately.

Note: This phone has an integrated battery that cannot be removed by the user.

Battery Cautions

Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to

maximize battery life. Using other accessories may invalidate your warranty and may cause damage.

Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and

settings may become lost or changed, or the phone may become unusable. Charge once every six

months before storing or leaving unused for a long period.

Charge Using the AC Adapter

For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This

charger provides faster charging only when connected to devices that have Adaptive Fast Charging.

1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.

2. Plug the other end of the USB cable into the charging head.

3. Plug the charging head into an electrical outlet.

4. After charging, disconnect the phone from the charger.

 Unplug the charging head from the outlet, and remove the micro USB cable from the phone

and the charging head.

Charge Using a PC Connection

Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending

on the type of connection, your phone’s battery may not charge.

Get Started 7

1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your

phone.

2. Insert the large end of the USB cable into a USB port on your computer.

3. After charging, remove the USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.

Turn Your Phone On

■ Press and hold the Power key.

 Your phone will power on. Depending on the settings, you may see the lock screen.

 See Lock and Unlock Your Screen and Screen Lock for information about using the screen

lock.

 The first time you turn the phone on, you will see the startup screens. See Complete the

Setup Screens for details.

Get Started 8

 If your phone is not yet activated, see Activate Your Phone for more information.

Turn Your Phone Off

1. Press and hold the Power key to open the phone options menu.

2. Tap Power off > Power off to turn the phone off.

 Your phone will power off.

Your screen remains blank while your phone is off (unless the battery is charging).

Note: If your device is not responding, press and hold both the Power and Volume Down keys

simultaneously for more than seven seconds to restart the device.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap or Touch

When you want to type using the onscreen keyboard, select items onscreen such as application and

settings icons, or press onscreen buttons, simply tap or touch them with your finger.

Get Started 9

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold

the item.

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