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User Guide
[UG template version 15b]
[Sprint-Samsung-G928P-UM-Eng-080715-FINAL]
TOC i
Table of Contents
Introduction ................................................................................................................................................... 1
About the User Guide ........................................................................................................................... 1
Access Instructions on Phone ............................................................................................................... 1
Access Help .................................................................................................................................. 1
Get Support from Sprint Zone ....................................................................................................... 2
Get Started .................................................................................................................................................... 4
Parts and Functions .............................................................................................................................. 4
Charge the Battery ................................................................................................................................ 6
Turn Your Phone On and Off ................................................................................................................ 7
Use the Touchscreen ............................................................................................................................ 8
Activate Your Phone ........................................................................................................................... 12
Complete the Setup Screens .............................................................................................................. 13
Basic Operations ......................................................................................................................................... 15
Basics .................................................................................................................................................. 15
Home Screen and Applications (Apps) List ................................................................................ 15
Phone Settings Menu .................................................................................................................. 16
Portrait and Landscape Screen Orientation ................................................................................ 16
Capture Screenshots .................................................................................................................. 17
Edge Screen ....................................................................................................................................... 18
Edge Screen Options .................................................................................................................. 18
Other Edge Screen Features ...................................................................................................... 24
Applications ......................................................................................................................................... 29
Launch Applications .................................................................................................................... 29
Apps List ..................................................................................................................................... 30
Phone Number .................................................................................................................................... 35
Airplane Mode ..................................................................................................................................... 36
Enter Text ............................................................................................................................................ 37
Samsung Keyboard .................................................................................................................... 37
Google Voice Typing ................................................................................................................... 39
Tips for Editing Text .................................................................................................................... 40
Google Account ................................................................................................................................... 40
Create a Google Account ............................................................................................................ 40
TOC ii
Sign In to Your Google Account ................................................................................................. 46
Google Play Store ............................................................................................................................... 51
Find and Install an App ............................................................................................................... 52
Request a Refund for a Paid App ............................................................................................... 53
Update an App ............................................................................................................................ 53
Uninstall an App .......................................................................................................................... 56
Get Help with Google Play .......................................................................................................... 58
Lock and Unlock Your Screen ............................................................................................................ 59
Update Your Phone............................................................................................................................. 61
Update Your Phone Software ..................................................................................................... 61
Update Your Profile ..................................................................................................................... 63
Update Your PRL ........................................................................................................................ 64
Your Phone Interface .................................................................................................................................. 66
Home Screen Basics........................................................................................................................... 66
Home Screen Layout .................................................................................................................. 66
Extended Home Screens ............................................................................................................ 67
Status Bar and Notification Panel ....................................................................................................... 68
Status Bar ................................................................................................................................... 68
Notification Panel ........................................................................................................................ 71
S Finder ....................................................................................................................................... 73
Quick Connect ............................................................................................................................ 74
Customize the Home Screen .............................................................................................................. 76
Change the Wallpaper ................................................................................................................ 76
Add Shortcuts to the Home Screen ............................................................................................ 77
Add Widgets to the Home Screen .............................................................................................. 78
Add Folders to the Home Screen ............................................................................................... 79
Phone App .................................................................................................................................................. 81
Place and Answer Calls ...................................................................................................................... 81
Call Using the Phone Dialer ........................................................................................................ 81
Call Emergency Numbers ........................................................................................................... 83
Answer Phone Calls .................................................................................................................... 84
In-Call Screen Layout and Options ............................................................................................. 87
Place a Call from Contacts ......................................................................................................... 88
Call from Call Logs ...................................................................................................................... 90
Optional Services ................................................................................................................................ 92
TOC iii
Voicemail Setup .......................................................................................................................... 93
Visual Voicemail .......................................................................................................................... 94
Set Up Visual Voicemail .............................................................................................................. 94
Review Visual Voicemail ............................................................................................................. 95
Listen to Multiple Voicemail Messages ....................................................................................... 96
Visual Voicemail Options ............................................................................................................ 97
Configure Visual Voicemail Settings ........................................................................................... 98
Wi-Fi Calling .............................................................................................................................. 101
Caller ID Blocking ..................................................................................................................... 103
Call Waiting ............................................................................................................................... 103
Conference Calling ................................................................................................................... 104
Call Forwarding ......................................................................................................................... 106
Call Settings ...................................................................................................................................... 107
Contacts .................................................................................................................................................... 110
Contacts Screen Layout .................................................................................................................... 110
Add a Contact ................................................................................................................................... 111
View Contacts ................................................................................................................................... 115
Edit a Contact .................................................................................................................................... 116
Delete a Contact ............................................................................................................................... 118
Share a Contact ................................................................................................................................ 119
Profile Sharing ................................................................................................................................... 121
Import Contacts ................................................................................................................................. 123
Back Up Contacts ............................................................................................................................. 124
Messaging and Internet ............................................................................................................................. 126
Text and Multimedia Messaging ....................................................................................................... 126
Send a Text Message ............................................................................................................... 126
Send a Multimedia Message (MMS) ......................................................................................... 127
Use Enhanced Messaging ........................................................................................................ 130
Save and Resume a Draft Message ......................................................................................... 134
New Messages Notification ....................................................................................................... 135
Manage Message Conversations ............................................................................................. 135
Gmail ................................................................................................................................................. 138
Create and Send a Gmail Message .......................................................................................... 138
Check Received Gmail Messages ............................................................................................ 140
Use Gmail Labels ...................................................................................................................... 142
TOC iv
Archive Gmail Threads ............................................................................................................. 143
Mute Gmail Threads ................................................................................................................. 144
Delete Gmail Threads ............................................................................................................... 145
Search Gmail Messages ........................................................................................................... 146
Report Spam Gmail .................................................................................................................. 147
Add Another Google (Gmail) Account ...................................................................................... 148
Switching Between Gmail Accounts ......................................................................................... 150
Gmail Settings ........................................................................................................................... 151
Email ................................................................................................................................................. 153
Set Up an Email Account .......................................................................................................... 153
Add an Email Account ............................................................................................................... 153
Add an Exchange ActiveSync Account ..................................................................................... 157
Compose and Send Email ........................................................................................................ 159
Open Email Messages .............................................................................................................. 161
Delete an Email Account ........................................................................................................... 164
Manage Your Email Inbox ......................................................................................................... 165
Exchange ActiveSync Email Features ...................................................................................... 167
Data Services General Information (LTE and 3G Networks) ............................................................ 169
4G LTE ...................................................................................................................................... 170
Your User Name ....................................................................................................................... 171
Data Connection Status and Indicators .................................................................................... 173
Browser ............................................................................................................................................. 174
Use the Browser ....................................................................................................................... 174
Add a Bookmark ....................................................................................................................... 175
View Browser History ................................................................................................................ 177
Open New Browser Tab ............................................................................................................ 178
Chrome Browser ............................................................................................................................... 180
Camera and Video .................................................................................................................................... 182
Camera Overview ............................................................................................................................. 182
Take Pictures and Record Videos .................................................................................................... 183
Take a Picture ........................................................................................................................... 184
Record Videos .......................................................................................................................... 185
Shooting Modes ........................................................................................................................ 186
View Pictures and Videos Using Gallery .......................................................................................... 188
Edit Pictures ...................................................................................................................................... 191
TOC v
Auto Adjust a Picture ................................................................................................................ 191
Rotate a Picture ........................................................................................................................ 192
Crop a Picture ........................................................................................................................... 193
Photo Editor .............................................................................................................................. 195
Animate a Picture ...................................................................................................................... 196
Collage ...................................................................................................................................... 198
Share Pictures and Videos ............................................................................................................... 200
Send Pictures or Videos by Email or Gmail .............................................................................. 201
Send a Picture or Video by Multimedia Message ..................................................................... 202
Send Pictures or Videos Using Bluetooth ................................................................................. 204
Share Pictures or Videos via Additional Apps or Social Media ................................................ 205
Share Videos on YouTube ........................................................................................................ 206
Camera Options and Settings ........................................................................................................... 207
Switch Cameras ........................................................................................................................ 207
Set Camera Options ................................................................................................................. 208
Live Broadcast .......................................................................................................................... 209
Useful Apps and Features ......................................................................................................................... 213
Sprint Zone ........................................................................................................................................ 213
Sprint Family Locator ........................................................................................................................ 213
Sprint Fun & Games.......................................................................................................................... 214
Sprint TV & Movies ........................................................................................................................... 214
Sprint Music Plus .............................................................................................................................. 215
Calculator .......................................................................................................................................... 216
Calendar ............................................................................................................................................ 217
Add an Event to the Calendar ................................................................................................... 217
View Calendar Events ............................................................................................................... 220
Share Calendar Events ............................................................................................................. 221
Sync Calendars ......................................................................................................................... 223
Synchronize an Exchange ActiveSync Calendar ...................................................................... 224
Clock ................................................................................................................................................. 225
Set Alarms ................................................................................................................................. 226
World Clock ............................................................................................................................... 228
Stopwatch ................................................................................................................................. 228
Timer ......................................................................................................................................... 229
Galaxy Apps ...................................................................................................................................... 229
TOC vi
Gallery ............................................................................................................................................... 229
Google Hangouts .............................................................................................................................. 231
Google Maps ..................................................................................................................................... 232
Google Play Movies & TV ................................................................................................................. 234
Google Play Music ............................................................................................................................ 235
Google Search .................................................................................................................................. 238
Use Google Search ................................................................................................................... 238
Use Google Voice Search ......................................................................................................... 239
Facebook .......................................................................................................................................... 240
Instagram .......................................................................................................................................... 240
Memo ................................................................................................................................................ 241
Messenger ........................................................................................................................................ 242
Microsoft Excel .................................................................................................................................. 242
Microsoft OneDrive ........................................................................................................................... 243
Microsoft OneNote ............................................................................................................................ 243
Microsoft PowerPoint ........................................................................................................................ 243
Microsoft Word .................................................................................................................................. 243
Milk Music ......................................................................................................................................... 243
Music ................................................................................................................................................. 244
My Files ............................................................................................................................................. 248
S Health ............................................................................................................................................ 248
S Voice .............................................................................................................................................. 250
Samsung Pay .................................................................................................................................... 251
SideSync ........................................................................................................................................... 252
Video ................................................................................................................................................. 252
Voice Recorder ................................................................................................................................. 253
YouTube ............................................................................................................................................ 256
1Weather ........................................................................................................................................... 258
Amazon ............................................................................................................................................. 258
App Spotlight ..................................................................................................................................... 258
Lookout ............................................................................................................................................. 259
Messaging Plus ................................................................................................................................. 259
NASCAR Mobile ................................................................................................................................ 259
NBA Game Time ............................................................................................................................... 259
NextRadio ......................................................................................................................................... 259
TOC vii
Pages Manager ................................................................................................................................. 260
Samsung+ ......................................................................................................................................... 260
Samsung Gear .................................................................................................................................. 260
Uber .................................................................................................................................................. 260
Connectivity ............................................................................................................................................... 261
Transfer Files Between Your Phone and a Computer ...................................................................... 261
Wi-Fi .................................................................................................................................................. 263
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 263
Wi-Fi Settings ............................................................................................................................ 265
Disconnect Wi-Fi ....................................................................................................................... 266
Wi-Fi Direct ............................................................................................................................... 267
Bluetooth ........................................................................................................................................... 269
Bluetooth Information ................................................................................................................ 269
Enable Bluetooth ....................................................................................................................... 270
Pair Bluetooth Devices .............................................................................................................. 271
Connect to a Paired Bluetooth Device ...................................................................................... 273
Share Information Using Bluetooth ........................................................................................... 274
Receiving Data via Bluetooth .................................................................................................... 276
Global Services ......................................................................................................................................... 278
Set the Communications Method for Global Use .............................................................................. 278
Select a Carrier ................................................................................................................................. 279
Activate Sprint Worldwide Service on Your Account ........................................................................ 280
Your Phone’s SIM Card for International GSM Roaming ................................................................. 280
Enable Global Roaming Mode .......................................................................................................... 281
Make and Receive Worldwide Calls ................................................................................................. 283
Sprint International Voicemail Service .............................................................................................. 284
Set Up Your Voicemail Access Number for International Use .................................................. 285
Access Your Voicemail Internationally ...................................................................................... 285
International Data Roaming .............................................................................................................. 286
Access Email and Data Services Internationally ...................................................................... 286
Contact Sprint for Assistance with International Service .................................................................. 286
Settings ..................................................................................................................................................... 289
Basic Settings ................................................................................................................................... 289
Wi-Fi Calling Settings ........................................................................................................................ 292
Wi-Fi Settings Menu .......................................................................................................................... 294
TOC viii
Bluetooth Settings ............................................................................................................................. 296
Hotspot Settings ................................................................................................................................ 298
Airplane Mode ................................................................................................................................... 301
Data Usage Settings ......................................................................................................................... 302
Mobile Networks Settings ................................................................................................................. 304
NFC and Payment ............................................................................................................................. 305
More Connection Settings ................................................................................................................. 308
Tethering Settings ..................................................................................................................... 309
Printing ...................................................................................................................................... 310
MirrorLink .................................................................................................................................. 314
Virtual Private Networks (VPN) ................................................................................................. 315
Default Messaging App Settings ............................................................................................... 322
Sounds and Notifications Settings .................................................................................................... 323
Sound Mode .............................................................................................................................. 323
Volume ...................................................................................................................................... 324
Ringtones and Sounds .............................................................................................................. 326
Vibrations .................................................................................................................................. 328
Sound Quality and Effects ........................................................................................................ 329
Notifications............................................................................................................................... 330
Display Settings ................................................................................................................................ 330
Edge Screen Settings ....................................................................................................................... 332
Motions and Gestures ....................................................................................................................... 333
Applications Settings ......................................................................................................................... 334
Application Manager ................................................................................................................. 335
Default Applications .................................................................................................................. 336
Calendar Settings ..................................................................................................................... 337
Camera Settings ....................................................................................................................... 339
Contacts Settings ...................................................................................................................... 340
Email Settings ........................................................................................................................... 341
Internet Settings ........................................................................................................................ 344
Messages Settings .................................................................................................................... 346
Music Settings ........................................................................................................................... 348
Phone Settings .......................................................................................................................... 349
S Voice Settings ........................................................................................................................ 351
Weather Settings ...................................................................................................................... 353
TOC ix
Wallpaper .......................................................................................................................................... 354
Themes ............................................................................................................................................. 355
Lock Screen and Security Settings ................................................................................................... 357
Lock Screen and Security Overview ......................................................................................... 357
Screen Lock .............................................................................................................................. 358
Disable the Screen Lock ........................................................................................................... 364
Device Security ......................................................................................................................... 366
Privacy and Safety ............................................................................................................................ 368
Location Settings ...................................................................................................................... 369
Private Mode ............................................................................................................................. 372
Report Diagnostic Info .............................................................................................................. 373
Send SOS Message ................................................................................................................. 374
Easy Mode ........................................................................................................................................ 375
Accessibility Settings......................................................................................................................... 377
Vision Accessibility Settings ...................................................................................................... 378
Hearing Accessibility Settings ................................................................................................... 380
Dexterity and Interaction Settings ............................................................................................. 381
Configure Other Accessibility Settings ...................................................................................... 383
Add Accounts .................................................................................................................................... 384
Backup and Reset ............................................................................................................................. 387
Language and Input Settings ............................................................................................................ 390
Battery Settings ................................................................................................................................. 394
Power Saving Mode .................................................................................................................. 395
Ultra Power Saving Mode ......................................................................................................... 396
Storage Settings ................................................................................................................................ 397
Date and Time Settings .................................................................................................................... 398
Help ................................................................................................................................................... 400
Activate This Device .......................................................................................................................... 401
System Update .................................................................................................................................. 402
About Device ..................................................................................................................................... 402
For Assistance .......................................................................................................................................... 405
Sprint Account Information and Help ................................................................................................ 405
Sprint Account Passwords ........................................................................................................ 405
Manage Your Account .............................................................................................................. 405
Sprint Support Services ............................................................................................................ 406
TOC x
Copyright Information ........................................................................................................................ 407
Index .......................................................................................................................................................... 408
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy
®
S6 edge+. The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Access Instructions on Phone
Whether you're new to Android or just new to your Galaxy S6 edge+, your phone can help you learn how
to use it.
Access Help
Use the phone's Help menu to learn about your phone.
Introduction 2
1. Press to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
Introduction 3
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Get Started 4
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Rear camera
Take pictures and videos.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or onscreen keyboard.
Earpiece
Listen to calls and automated prompts when using the phone.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Get Started 5
Part
Description
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Heart rate monitor
Measure your heart rate via your fingertip when using the S Health
app.
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google
Search/Google Now. Use to register fingerprints for security.
LED indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Power key
Turn the phone or screen on or off, or switch your phone to silent
mode, vibration mode, or airplane mode.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Recent apps key
Access recently used apps.
SIM card
Location of the SIM card.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
USB charger/accessory port
Connect the phone to the charger via a USB cable.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during
a call.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 6
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or via a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices--sold separately.
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
Get Started 7
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
Get Started 8
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off > Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Note: If your device is not responding, press and hold both the Power and Volume Down keys
simultaneously for more than seven seconds to restart the device.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Get Started 9
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
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