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Q&A
1. What devices are supported to log in to view data?
PC、Mobile phone、Pad (mobile phone and pad need install
an APP. For Android system, please contact your sales manager.
For IOS you can download at App Store, search “Cloud Patrol”).
2. Can two PCs log in the same account at the same time?
No. One account could not be logged in by two PCs at the
same time, but you can create some new operators and set their
permissions.
3. How to create new operators and set their permissions?
Click “Data Maintenance” and “Permission Setup”. Click “Add
Role”. Input “Role Name” and click “Save”. Select the Role Name
and select the permission items, then click “Save Role”.
Click “Operator Setup” and “Add operator”. Input the
Operator name and Email (optional). Click “Save”. Select the
Operator and click “Assign Permission”, then select the role at
role list.
4. How to replace an activated device?
Click “Data Maintenance” and “Device List”, select the device
and click “Replace Device”.
5. Can the report be exported?
Yes. The report could be exported to Excel and PDF.
6. How many operators can a company code create?
No limit.
7. How to get my sim card APN?
Call the sim card company or search in Google.