NEC Xen Mail CTI User manual

NEC
Brand
NEC
Model
Xen Mail CTI
Category
Fax machines
Type
User manual
Xen Mail CTI
Conversation Guide
NEC Business Solutions Ltd
Document No.: 8558
Release 1.0
June 2004
Xen IPK
June 2004 NEC Business Solutions Ltd
ii Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
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Xen Mail CTI Conversation Guide Table of Contents – iii
Table of Contents
T A B L E • 1
Prompts by text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
T A B L E • 2
Prompts and phrase names by prompt number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
T A B L E • 3
Prompts by phrase name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
T A B L E • 4
Unnumbered prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Shortcuts
Voice messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fax Package * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
E-Mail Integration Package * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
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Xen Mail CTI Conversation Guide T A B L E • 1 – 1
T A B L E • 1
Prompts by text
This table provides a list of system prompts. This table is sorted alphabetically by prompt text
and includes:
• The prompt text
• The complete prompt number
• The phrase or phrases that use the prompt
Prompts by text Prompt Phrases containing prompt
...and firmware version... SY083 PH_SysMgr_FirmwareVersion
...and left a message. SL004 (Not used in current version.)
...and the maximum number of mailboxes you may add
has been reached.
SY039 PH_SysMgr_DoesNotHaveMailbox
...arrived... FM068 PH_FaxCk_ArrivedAt
...but left no reply. SL005 PH_Chk_ButLeftNoReply
...but, all fax ports were busy. FM056 PH_FaxCk_CallerCouldntHold
...by... SL113 PH_Chk_By
...did not answer the page MB027 PH_Box_DidNotAnswerPage
...does not have a mailbox. SY038 PH_SysMgr_DoesNotHaveMailbox
...enter... FX018 PH_Fax_ForNameEnterNumber
...faxes... FM072 PH_FaxCk_ConfirmDelivery
...finishing editing, star. SL135 PH_Sub_EditMsgMenuMenu
...for groups and remote sites. NT026 PH_Leave_AskForExtOr
PH_Net_Lv_AskForExtOrGrpOrNode
...for remote sites. NT033 PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
...for... FX017 PH_Fax_ForNameEnterNumber
...from... SL042 PH_Chk_RecordedAt
PH_Chk_From
PH_FaxCk_ArrivedAt
...got all your messages and left a message. SL058 PH_Chk_MsgGotAll
PH_Chk_GotAndLeft
...got all your messages and left an urgent message. SL059 PH_Chk_MsgGotAll
PH_Chk_GotAndLeft
...got all your messages and left... SL057 PH_Chk_MsgGotAll
...got the message you sent... SL060 PH_Chk_PerMessageReceipt
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2 – T A B L E • 1 Prompts by text
...got your last message to... SL062 PH_Chk_GotYourMessageTo
...got your last message. SL061 (Not used in current version.)
...got your last message... SL003 PH_Chk_Receipt
...has an urgent message for you. SL069 PH_Chk_MsgHas
...has been paged MB030 PH_Box_HasBeenPaged
...has been returned because... NT008 (Not used in current version.)
...has not heard this message. SL063 PH_Leave_PersonHasNotHeardMsg
...has the following members... GR015 PH_Group_HasTheFollowingMembers
...has transferred your call to... VC011 PH_Box_RoutedByClient
...has... SL052 PH_Chk_MsgHas
...hasn't heard your last message but left a message. SL065 PH_Chk_MsgHasntGot
PH_Chk_HasntGotButLeft
...hasn't heard your last message but left an urgent
message.
SL066 PH_Chk_MsgHasntGot
PH_Chk_HasntGotButLeft
...hasn't heard your last message but left... SL064 PH_Chk_MsgHasntGot
...hasn't heard your last message yet. SL007 PH_Leave_HasntHeardLast
...hours. SY015 PH_SysMgr_FreeTime
...in your message box. SL122 PH_Chk_InYourMessageBox
...including one fax. FM015 PH_FaxCk_IncludingFaxes
...including... FM014 PH_FaxCk_IncludingFaxes
...is not available at this time. FX010 PH_Fax_NumberIsNotAvailable
...is not available right now. MB003 PH_Box_IsGone
PH_Box_NameIsGone
...is not valid. SC003 PH_Spr_InvalidExtension
...is now available to take your call. VC016 PH_Box_ClientNowAvail
...is on the phone now. MB005 PH_Box_IsGone
PH_Box_NameIsGone
PH_Hold_NameStillBusy
...is out today. MB004 PH_Box_IsGone
...is still on the phone... HD003 PH_Hold_NameStillBusy
...left a message. SL006 PH_Chk_MsgLeft
...left an urgent message for you. SL070 PH_Chk_MsgLeft
...left... SL047 PH_Chk_LeftX
PH_Chk_MsgLeft
...minute. SY067 PH_SysMgr_FreeTime
...minutes. SY016 PH_SysMgr_FreeTime
...must be specified by extension. NT025 PH_Net_Lv_AMIS_ExtNeededAtNode
...new faxes... FM071 PH_FaxCk_YouHaveVoicelessFaxes
...not recorded. SY044 PH_SysMgr_TheCurrentGreetingIs
Prompts by text Prompt Phrases containing prompt
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Prompts by text T A B L E • 1 –3
...not specified. SY009 PH_SysMgr_OperatorBoxIs
...on... SY051 PH_SysMgr_OnDays
...or to try another extension, enter pound. FB018 PH_Fax_YouAreInLine
...people have not heard this message. SR025 PH_Leave_NumberHaveNotHeard
...Q... SY080 PH_SysMgr_QNumber
...received... SL067 PH_Chk_ReceivedAt
...requested... FM062 (Not used in current version.)
...send message, star. SL136 PH_Sub_MsgHandlingMenu
PH_Sub_MsgHandlingRedirectMenu
...sent... SR023 PH_Chk_SentAt
...system manager options, 0. SY072 PH_SM_Opt_NewMessages
PH_SM_Opt_HearReceipts
PH_SM_Opt_NoNewHearReceipts
PH_SM_Opt_LeaveMessages
PH_SM_Opt_NoNewLeaveMessages
PH_SM_Opt_ToCheckNewMessages
...transmitted... NT038 PH_Chk_RecordedAt
...urgent messages. SL073 PH_Chk_YouHaveUrgent
PH_Chk_YouStillHaveUrgent
PH_Chk_MsgHasntGot
PH_Chk_MsgHas
PH_Chk_MsgGotAll
PH_Chk_MsgLeft
...using driver version... SY082 PH_SysMgr_DriverVersion
...voicemail ports are active... SY081 PH_SysMgr_PortsActive
...was transmitted. NT021 PH_Chk_NetReceipt
...was transmitted... SR035 (Not used in current version.)
...will be sent immediately. SR036 PH_Spdl_SentImmediately
...will be sent... SR021 PH_Spdl_WillBeSent
...without voice annotation. FM016 PH_FaxCk_YouHaveVoicelessFaxes
...would like to transfer you to... VC013 PH_Box_RoutedByClient
<1 millisecond of silence> GL021 PH_Leave_Beep
PH_Fax_AnnotateFollowup
PH_SysMgr_WillRecordItNowBeep
<1 second of silence> GL002 PH_Dir_GroupName
PH_Dir_EndOfGroup
PH_Dir_ToStartHearAgain
<2 seconds of silence> FX015 (Not used in current version.)
<3 seconds of silence> GL003 PH_Dir_EndPause
PH_Fax_ShortHoldPhrase
<5 seconds of silence> Okay, I'll fax the documents you've
selected.
FX029 PH_Fax_RequestDoc
<Half second of silence> GL023 PH_Chk_ReviewDelay
Prompts by text Prompt Phrases containing prompt
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4 – T A B L E • 1 Prompts by text
<Half-second of silence> GL001 PH_FaxCk_NoDeliveryOffer
PH_SysMgr_ReadNumber
<Hold music 0> HD023 PH_Hold_HoldMusic
<Hold music 1> HD024 PH_Hold_HoldMusic
<Hold music 2> HD025 PH_Hold_HoldMusic
<Hold music 3> HD026 PH_Hold_HoldMusic
<Hold music 4> HD027 PH_Hold_HoldMusic
<Hold music 5> HD028 PH_Hold_HoldMusic
<Hold music 6> HD029 PH_Hold_HoldMusic
<Hold music 7> HD030 PH_Hold_HoldMusic
<Hold music 8> HD031 PH_Hold_HoldMusic
<Hold music 9> HD032 PH_Hold_HoldMusic
<interrupt tone> VC010 PH_Box_ClientNowAvail
PH_Box_InterruptTone
<Pause> NM116 SUBPH_NumberString
<Tone> (for transfer and record announce) GL022 PH_Xfer_Announce
…has been paged MB030 PH_Box_HasBeenPaged
0 (Leading) NM113 SUBPH_NumberLeading
0 (Trailing) NM114 SUBPH_NumberTrailing
1 (Leading) NM101 SUBPH_NumberLeading
1 (Trailing) NM001 SUBPH_NumberTrailing
1 new message. SL078 SUBPH_1-10NewMessages
1 urgent. SL088 PH_Chk_XUrgent
10 (Leading) NM110 SUBPH_NumberLeading
10 (Trailing) NM010 SUBPH_NumberTrailing
10 new messages. SL087 SUBPH_1-10NewMessages
11 (Leading) NM111 SUBPH_NumberLeading
11 (Trailing) NM011 SUBPH_NumberTrailing
12 (Leading) NM112 SUBPH_NumberLeading
12 (Trailing) NM012 SUBPH_NumberTrailing
13 (Trailing) NM013 SUBPH_NumberTrailing
14 (Trailing) NM014 SUBPH_NumberTrailing
15 (Trailing) NM015 SUBPH_NumberTrailing
16 (Trailing) NM016 SUBPH_NumberTrailing
17 (Trailing) NM017 SUBPH_NumberTrailing
18 (Trailing) NM018 SUBPH_NumberTrailing
19 (Trailing) NM019 SUBPH_NumberTrailing
2 (Leading) NM102 SUBPH_NumberLeading
Prompts by text Prompt Phrases containing prompt
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Prompts by text T A B L E • 1 –5
2 (Trailing) NM002 SUBPH_NumberTrailing
2 new messages. SL079 SUBPH_1-10NewMessages
2 urgent. SL089 PH_Chk_XUrgent
20 (Trailing) NM020 SUBPH_NumberTrailing
21 (Trailing) NM021 SUBPH_NumberTrailing
22 (Trailing) NM022 SUBPH_NumberTrailing
23 (Trailing) NM023 SUBPH_NumberTrailing
24 (Trailing) NM024 SUBPH_NumberTrailing
25 (Trailing) NM025 SUBPH_NumberTrailing
26 (Trailing) NM026 SUBPH_NumberTrailing
27 (Trailing) NM027 SUBPH_NumberTrailing
28 (Trailing) NM028 SUBPH_NumberTrailing
29 (Trailing) NM029 SUBPH_NumberTrailing
3 (Leading) NM103 SUBPH_NumberLeading
3 (Trailing) NM003 SUBPH_NumberTrailing
3 new messages. SL080 SUBPH_1-10NewMessages
3 urgent. SL090 PH_Chk_XUrgent
30 (Trailing) NM030 SUBPH_NumberTrailing
31 (Trailing) NM031 SUBPH_NumberTrailing
32 (Trailing) NM032 SUBPH_NumberTrailing
33 (Trailing) NM033 SUBPH_NumberTrailing
34 (Trailing) NM034 SUBPH_NumberTrailing
35 (Trailing) NM035 SUBPH_NumberTrailing
36 (Trailing) NM036 SUBPH_NumberTrailing
37 (Trailing) NM037 SUBPH_NumberTrailing
38 (Trailing) NM038 SUBPH_NumberTrailing
39 (Trailing) NM039 SUBPH_NumberTrailing
4 (Leading) NM104 SUBPH_NumberLeading
4 (Trailing) NM004 SUBPH_NumberTrailing
4 new messages. SL081 SUBPH_1-10NewMessages
4 urgent. SL091 PH_Chk_XUrgent
40 (Trailing) NM040 SUBPH_NumberTrailing
41 (Trailing) NM041 SUBPH_NumberTrailing
42 (Trailing) NM042 SUBPH_NumberTrailing
43 (Trailing) NM043 SUBPH_NumberTrailing
SUBPH_NumberString2
44 (Trailing) NM044 SUBPH_NumberTrailing
45 (Trailing) NM045 SUBPH_NumberTrailing
Prompts by text Prompt Phrases containing prompt
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6 – T A B L E • 1 Prompts by text
46 (Trailing) NM046 SUBPH_NumberTrailing
47 (Trailing) NM047 SUBPH_NumberTrailing
48 (Trailing) NM048 SUBPH_NumberTrailing
49 (Trailing) NM049 SUBPH_NumberTrailing
5 (Leading) NM105 SUBPH_NumberLeading
5 (Trailing) NM005 SUBPH_NumberTrailing
5 new messages. SL082 SUBPH_1-10NewMessages
5 urgent. SL092 PH_Chk_XUrgent
50 (Trailing) NM050 SUBPH_NumberTrailing
51 (Trailing) NM051 SUBPH_NumberTrailing
52 (Trailing) NM052 SUBPH_NumberTrailing
53 (Trailing) NM053 SUBPH_NumberTrailing
54 (Trailing) NM054 SUBPH_NumberTrailing
55 (Trailing) NM055 SUBPH_NumberTrailing
56 (Trailing) NM056 SUBPH_NumberTrailing
57 (Trailing) NM057 SUBPH_NumberTrailing
58 (Trailing) NM058 SUBPH_NumberTrailing
59 (Trailing) NM059 SUBPH_NumberTrailing
6 (Leading) NM106 SUBPH_NumberLeading
6 (Trailing) NM006 SUBPH_NumberTrailing
6 new messages. SL083 SUBPH_1-10NewMessages
60 (Trailing) NM060 SUBPH_NumberTrailing
61 (Trailing) NM061 SUBPH_NumberTrailing
62 (Trailing) NM062 SUBPH_NumberTrailing
63 (Trailing) NM063 SUBPH_NumberTrailing
64 (Trailing) NM064 SUBPH_NumberTrailing
65 (Trailing) NM065 SUBPH_NumberTrailing
66 (Trailing) NM066 SUBPH_NumberTrailing
67 (Trailing) NM067 SUBPH_NumberTrailing
68 (Trailing) NM068 SUBPH_NumberTrailing
69 (Trailing) NM069 SUBPH_NumberTrailing
7 (Leading) NM107 SUBPH_NumberLeading
7 (Trailing) NM007 SUBPH_NumberTrailing
7 new messages. SL084 SUBPH_1-10NewMessages
70 (Trailing) NM070 SUBPH_NumberTrailing
71 (Trailing) NM071 SUBPH_NumberTrailing
72 (Trailing) NM072 SUBPH_NumberTrailing
73 (Trailing) NM073 SUBPH_NumberTrailing
Prompts by text Prompt Phrases containing prompt
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Prompts by text T A B L E • 1 –7
74 (Trailing) NM074 SUBPH_NumberTrailing
75 (Trailing) NM075 SUBPH_NumberTrailing
76 (Trailing) NM076 SUBPH_NumberTrailing
77 (Trailing) NM077 SUBPH_NumberTrailing
78 (Trailing) NM078 SUBPH_NumberTrailing
79 (Trailing) NM079 SUBPH_NumberTrailing
8 (Leading) NM108 SUBPH_NumberLeading
8 (Trailing) NM008 SUBPH_NumberTrailing
8 new messages. SL085 SUBPH_1-10NewMessages
80 (Trailing) NM080 SUBPH_NumberTrailing
81 (Trailing) NM081 SUBPH_NumberTrailing
82 (Trailing) NM082 SUBPH_NumberTrailing
83 (Trailing) NM083 SUBPH_NumberTrailing
84 (Trailing) NM084 SUBPH_NumberTrailing
85 (Trailing) NM085 SUBPH_NumberTrailing
86 (Trailing) NM086 SUBPH_NumberTrailing
87 (Trailing) NM087 SUBPH_NumberTrailing
88 (Trailing) NM088 SUBPH_NumberTrailing
89 (Trailing) NM089 SUBPH_NumberTrailing
9 (Leading) NM109 SUBPH_NumberLeading
9 (Trailing) NM009 SUBPH_NumberTrailing
9 new messages. SL086 SUBPH_1-10NewMessages
90 (Trailing) NM090 SUBPH_NumberTrailing
91 (Trailing) NM091 SUBPH_NumberTrailing
92 (Trailing) NM092 SUBPH_NumberTrailing
93 (Trailing) NM093 SUBPH_NumberTrailing
94 (Trailing) NM094 SUBPH_NumberTrailing
95 (Trailing) NM095 SUBPH_NumberTrailing
96 (Trailing) NM096 SUBPH_NumberTrailing
97 (Trailing) NM097 SUBPH_NumberTrailing
98 (Trailing) NM098 SUBPH_NumberTrailing
99 (Trailing) NM099 SUBPH_NumberTrailing
A disk drive has failed. ER017 PH_GAEN_DiskDriveDown
A fan has failed in the disk storage system. ER032 PH_GAEN_DiskFanDown
A fan has failed in the disk storage system. ER037 PH_GAEN_RAIDFanFail
A fax delivery you requested was incomplete. You
requested the delivery...
FM061 PH_FaxCk_CouldntDeliver
A fax you sent could not be transmitted. FM081 PH_PTF_CannotTransmit
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
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8 – T A B L E • 1 Prompts by text
A message to this group is still being copied. Continue
editing this group?
GR064 PH_Group_ContinueEditGroup
A power supply has failed in the disk storage system. ER018 PH_GAEN_DiskPowerSupplyDown
A problem has been detected. ER028 PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver
a.m. DT033 SUBPH_Time
Add complete. SY028 PH_SysMgr_AddComplete
Add the subscriber and change the group? GR067 PH_Group_AddChangeToLocalAccess
PH_Group_AddTurnOffDispatch
Added. GR014 PH_Group_AddedorDeleted
All fax machines are in use. FB007 PH_Fax_HoldAllStillBusy
All fax machines are still in use. FB008 PH_Fax_HoldAllStillBusy
All page ports are busy now. MB026 PH_Box_AllPagePortsBusyNow
All settings have been erased and your mailbox remains as
new. If you wish to repeat the setup process now, enter
your personal ID.
SS011 PH_Sub_AllSettingsAreErased
All voice boards have failed. ER042 PH_GAEN_VBoardAllFail
An error occurred during disk maintenance. ER002 PH_GAEN_DiskOptimisation
An error occurred during your regularly scheduled
backup. It is important to have a current backup.
ER003 PH_GAEN_TapeBackup
An error occurred with disk redundancy. The system is
running on a single drive.
ER001 PH_GAEN_DiskRedundancy
An interruption has occurred. To continue, enter 1. GL016 PH_Rec_DialtoneDetected
Prompts by text Prompt Phrases containing prompt
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Prompts by text T A B L E • 1 –9
And I have too many lines holding already. HD021 PH_Hold_TooMany
And... DT031 SUBPH_Days
PH_Chk_AndPH_FaxCk_YouHaveFaxes
Another system manager is already active on the phone or
at the console. Please try again later.
SY071 PH_Sys_AnotherSysMgrActive
April DT011 SUBPH_Month
Archive this fax? FM048 PH_FaxCk_SaveFaxAsOld
Are you sure you want to delete... GR020 PH_Group_SureYouWantToDelete
Ask for voice annotation when callers leave faxes for the
public fax box?
SY086 PH_SysMgr_AskForFaxVoiceAnnotation
At least one critical disk error has been detected. ER016 PH_GAEN_DiskErrCritical
At least one non-critical disk error has been detected. ER015 PH_GAEN_DiskErrNonCritical
At least one of the power supplies is malfunctioning. ER030 PH_GAEN_PowerSupplyBadVoltage
At least one voice board has failed. ER023 PH_GAEN_VoiceBoardDown
At the tone, please record your busy greeting for when you
are on the phone.
SS015 PH_Sub_RecordBusyGreeting
At the tone, please record your personal greeting. SS016 PH_Sub_RecordPersonalGreeting
At the tone, state the name of the group. GR019 PH_Group_RecordGroupName
At the tone... SC001 PH_Spr_SayExtension
PH_Spr_InvalidExtension
PH_Spr_DidNotRecRepeat
at... NT029 PH_Chk_Receipt
PH_Chk_ReceivedAt
PH_Chk_RecordedAt
PH_Chk_LastMemberAt
PH_Net_SubscriberAtNode
PH_Net_GroupNumberAtNode
At... DT020 SUBPH_ExDateTime
PH_Spdl_FutureAt
August DT015 SUBPH_Month
Available recording time is... SY014 PH_SysMgr_FreeTime
Box number... MB015 PH_Chk_BoxNo
PH_Fax_Greet
PH_SysMgr_ChangeBoxGreetings
Call for... MB010 PH_Xfer_CallForName
PH_Xfer_CallForExt
Call from... MB012 PH_Xfer_CallFrom
Call holding to your extension is... SP058 PH_Sub_HoldingToExtensionIs
Call screening to your extension is... SP059 PH_Sub_ScreeningToExtensionIs
PH_Sub_ScreeningIsNotSupported
Call transfer to your extension is currently... SP060 PH_Sub_TransferToExtensionIs
Call transferred... MB018 PH_Chk_TransferredToFax
Prompts by text Prompt Phrases containing prompt
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10 – T A B L E • 1 Prompts by text
Calls are answered in the order received. HD004 PH_Hold_YouAreInLine
Calls are currently forwarded to ... SP089 PH_Sub_CallsForwardedTo
Can others send a message to this group? GR007 PH_Group_CanOtherSendToThis
Can subscribers at other sites send messages to this group? GR070 PH_Group_CanRemoteSendToThis
Canceled. SR017 PH_Chk_Canceled
Canceling group message. SR041 PH_Leave_CancelingGroupMsg
Cannot delete this fax right now. FM067 PH_FaxCk_CannotDeleteFax
Change delivery to your fax machine? FM003 PH_Dlv_LikeToChangeFaxMachine
Change delivery to your home phone? DS002 PH_Dlv_LikeToChangeHomePhone
Change delivery to your pager? DS003 PH_Dlv_LikeToChangePagerPhone
Change delivery to your spare phone? DS004 PH_Dlv_LikeToChangeSparePhone
Choose a code that you will not forget. The code should be
3 to 10 digits.
SP020 PH_Sub_ChooseACodeWillNotForget
Conflicts with an existing group number. Would you like
to choose another group number?
GR024 PH_Group_NumberConflicts
Continue reviewing this message? SL076 PH_Chk_ContinueReviewingThis
Days ago at... DT025 SUBPH_DateTime
December DT019 SUBPH_Month
Deleted. GL018 PH_Group_AddedorDeleted
Deletion complete. SY024 PH_SysMgr_DeletionComplete
Deliver these faxes? FM018 PH_FaxCk_LikeToDeliver
Deliver this fax again? FM020 PH_FaxCk_LikeToRedeliverThis
Deliver this fax? FM017 PH_FaxCk_LikeToDeliver
Deliver this fax? FM019 PH_FaxCk_LikeToDeliverThis
Delivery options complete. Would you like to review
them?
DS019 PH_Sub_DeliveryOptionsComplete
Delivery to your fax machine is... FM004 PH_Dlv_MessageDeliveryIs
Do not disturb is currently ... SP088 PH_Sub_DoNotDisturbIs
Do you want to change the group number? GR008 PH_Group_ChangeNameorNumber
Do you want to change the group's recorded name? GR010 PH_Group_ChangeRecordedName
Do you want to change the group's spelled name? GR009 PH_Group_ChangeNameorNumber
Do you want to delete this member? GR011 PH_Group_ConfirmorDelete
Edit this introduction? SL118 PH_Sub_Ask_EditIntro
Edit this message? SL104 PH_Sub_Ask_EditMsg
eighteenth... DT060 SUBPH_DayOfMonth
eighth... DT050 SUBPH_DayOfMonth
eleventh... DT053 SUBPH_DayOfMonth
End of urgent messages. SL055 PH_Chk_EndOfUrgent
Prompts by text Prompt Phrases containing prompt
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Prompts by text T A B L E • 1 –11
End of... DR009 PH_Dir_EndOfGroup
Enrollment paused. To continue the enrollment process,
enter 1.
SS001 PH_Sub_EnrollmentPausedEnter1
Enter 0. DR023 SUBPH_EnterNumber
Enter 1 for Yes or 2 for No. GL006 PH_Sub_WouldYouLikeToChange
PH_Sub_WouldYouLikeToDeleteCode
PH_Sub_LikeToSetSecurityCode
PH_Sub_CanHaveTwoGreetings
Enter 1 to always leave a public notification message
when a fax arrives.
SY087 PH_SysMgr_FaxNotifyAlwaysOrOnVoice
PH_SysMgr_FaxNotifyAlwaysOrNever
Enter 1 to leave a personal message for... SR011 PH_Leave_Enter1toLeaveMessage
Enter 1 to take the call, or enter 2 and I'll take a message. MB013 PH_Xfer_Confirm
Enter 1. DR014 SUBPH_EnterNumber
PH_FaxCk_MenuOfferNum
PH_PTF_ToSendToOfferNum
Enter 2 to disable leaving public notification messages
when a fax arrives.
SY089 PH_SysMgr_FaxNotifyAlwaysOrNever
Enter 2 to leave public noticification only when there is a
voice annotation.
SY088 PH_SysMgr_FaxNotifyAlwaysOrOnVoice
Enter 2. DR015 SUBPH_EnterNumber
PH_Box_RoutedByClientChoices
Enter 3. DR016 SUBPH_EnterNumber
Enter 4. DR017 SUBPH_EnterNumber
Enter 5. DR018 SUBPH_EnterNumber
Enter 6. DR019 SUBPH_EnterNumber
Enter 7. DR020 SUBPH_EnterNumber
Enter 8. DR021 SUBPH_EnterNumber
Enter 9. DR022 SUBPH_EnterNumber
Enter any digit to continue. GL019 PH_Rec_EnterTTToContinue
PH_Pause_EnterTT
Enter the day of the month as a number from 1 to 31. DS014 PH_Spdl_EnterDayOfMonth
Enter the digits of the fax phone number. FM026 PH_FaxCk_EnterPhoneNum
Enter the digits of the new phone number. SP012 PH_Sub_EnterNewPhoneNumber
Enter the ending time to the minute. DS013 PH_Dlv_EnterStopTime
Enter the extension number. SL112 PH_Sub_ExitOrAskForExt
Enter the extension number. SY030 PH_SysMgr_EnterTheExtension
Enter the extension or... SL111 PH_Sub_ExitOrAskForExt
Enter the first three letters of the person's last name. (Last
name directory)
Enter the first three letters of the person's person name.
(First name directory)
SL110 PH_Sub_ExitOrAskForName
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
12 – T A B L E • 1 Prompts by text
Enter the first three letters of your last name. (Last name
directory)Enter the first three letters of your first name.
(First name directory)
SP043 PH_Sub_EnterFirst3Letters
Enter the month of the year as a number from 1 to 12
where January is 1 and so on.
DS015 PH_Spdl_EnterMonth
Enter the new clock time to the minute. SY054 PH_SysMgr_EnterNewClockTime
Enter the new days active by pressIndicate the new days
active by entering 1 for Sunday, 2 for Monday, and so on.
DS010 PH_Dlv_EnterActiveDays
Enter the number of the fax extension. SY004 PH_SysMgr_EnterFaxExtension
Enter the starting time to the minute. DS012 PH_Dlv_EnterStartTime
Enter the time to the minute. DS011 PH_Spdl_EnterTime
Enter the year as a four-digit number. DS021 (Not used in current version.)
Enter the year as a four-digit number. SY048 PH_SysMgr_EnterYear
Error during a fax. FM044 (Not used in current version.)
Error receiving a fax. FM043 (Not used in current version.)
Extension... DR012 PH_Dir_NameOrExt
PH_Box_HelloIHaveACallFor
PH_Net_SubscriberAtNode
PH_Spr_InvalidExtension
PH_Spr_IsThisCorrect
Extension... SP031 PH_Chk_Extension
PH_Xfer_CallForExt
Extension... SY031 PH_SysMgr_ExtensionX
Fax archived. FM049 PH_FaxCk_FaxSavedAsOld
Fax arrived... FM038 PH_FaxCk_ArrivedAt
Fax attempted... FM039 PH_FaxCk_AttemptedAt
Fax calls are answered in the order received. FB017 PH_Fax_YouAreInLine
Fax deleted. FM078 PH_FaxCk_FaxDeleted
Fax for... FB001 PH_Fax_Greet
Fax notification for the operator's mailbox is currently... SY007 PH_SysMgr_AnnounceIsOffOrOn
Fax saved as new. FM029 PH_FaxCk_FaxSavedAsNew
Faxes. (Trailing) FM013 PH_FaxCk_IncludingFaxes
February DT009 SUBPH_Month
fifteenth... DT057 SUBPH_DayOfMonth
fifth... DT047 SUBPH_DayOfMonth
first... DT043 SUBPH_DayOfMonth
For a different fax machine... FM076 PH_FaxCk_EnterPhoneNum
For a.m., enter 1. For p.m., enter 2. DT035 PH_Dlv_1ForAm2ForPm
For greetings, enter 4; groups, 5; transfer or delivery, 6;
personal options, 7.
ME009 PH_Opt_ForGreetingsEnter4
For groups at... NT036 PH_Net_Lv_AskForExtOrGrpAtNode
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
Prompts by text T A B L E • 1 –13
For groups. SR044 PH_Sub_ExitOrAskForExt
For later today, enter 0; for tomorrow, enter 1; for two days
from now, enter 2; and so on. To indicate a month and day,
enter 9.
DS020 PH_Spdl_ForLaterEnter
For no reply, enter 2. Otherwise, I'll record your message
now.
SL015 PH_Chk_ForNoReply
For Q, enter 7; for Z, enter 9. GL004 PH_Dir_PleaseEnterLetters
PH_Leave_AskForName
PH_Sub_EnterFirst3Letters
PH_Sub_DoesNotKnowExtension
PH_Sub_ExitOrAskForExt
PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Group_EnterFirst3Letters
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Net_Lv_AskForNameAtNode
PH_Net_Grp_AskForNameAtNode
PH_Dir_PleaseSayLetters
For transfer options, enter 4; for delivery options, enter 5. ME016 PH_Opt_ForTransferOptionsEnter
For urgent delivery, enter 9. SD021 PH_Box_FirstEditMenu
PH_Box_NextEditMenu
For urgent, enter 4; private, 5; return receipt, 6; future
delivery, 7.
ME012 PH_Opt_ForUrgentEnter4
For voice messages, enter 4; fax totals, 5; e-mail, 6. ME021 PH_Chk_MessageCategoryMenu
For your return receipts, enter 1. SL056 PH_Chk_ForReceipts
PH_Dir_ForNameEnter
For... DR013 PH_Chk_For
For... SL019 PH_FaxCk_ArrivedAt
Forward all calls to voicemail is currently... SP087 PH_Sub_ForwardAllCallsIs
fourteenth... DT056 SUBPH_DayOfMonth
fourth... DT046 SUBPH_DayOfMonth
Friday (leading) DT040 SUBPH_Days
Friday (Trailing) DT005 SUBPH_Days
Great! Welcome to the voicemail system. To use your new
voice mailbox in the future, just enter your personal ID
when the system first answers. If you'd like to use your
mailbox now, enter your personal ID.
SS002 PH_Sub_GreatWelcomeToTheSystem
Group changed. GR068 PH_Group_MemberAddedOrNot
Group number... GR013 PH_Group_Number
PH_Group_NumberConflicts
PH_Group_NameAndOrNumber
PH_Group_GroupNumber
PH_FaxCk_ArrivedAt
PH_Net_GroupNumberAtNode
Guest number... SL077 PH_Gst_GuestNumber
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
14 – T A B L E • 1 Prompts by text
Has a message for you. SL031 PH_Chk_MsgHas
Has an old message to review. SL021 PH_Chk_MsgHas
Hello, and thank you for calling. As a new voice mailbox
owner, please take a moment to personalize your new
mailbox.
SS003 PH_Sub_WelcomeToTheSystem
How nice to hear from you. SL001 PH_Gst_HowNiceToHear
I am not able to send your fax at this time. FX005 PH_Fax_ArriveShortly
I cannot delete this fax right now. FM080 PH_Chk_ICannotDeleteFax
I will attempt to put you through; please stay on the line. HD007 PH_Hold_AttemptPutYou
I’m sorry, I cannot page now. MB028 PH_Box_CanNotPageNow
If this is an urgent message, enter 9. SD023 PH_Box_IfThisisUrgent
PH_Box_FirstEditMenu
If this is correct, enter 1; to change it, enter 2. FX022 PH_Fax_DocWillBeSentTo
PH_Fax_AddressedTo
If you don't know the number and would like to hear a list
of available documents, enter # now. <1 second of
silence>
FX003 PH_Fax_HearList
If you don't want to leave a message, just enter star after
the tone.
FB023 PH_Fax_AnnotateFollowup
If you need further assistance, enter # now. Thank you and
good-bye.
FX006 PH_Fax_SayBye
If you need further assistance, enter pound now. Thank
you and goodbye.
MB007 PH_Box_Goodbye
If you would like your extension number to appear on the
cover sheet, enter it now. Otherwise, the cover sheet will
remain unaddressed.
FX025 PH_Fax_LikeExtension
If you'd like to hold, enter 1; continue leaving a message,
2.
VC009 PH_Box_OfferReqHold
If you'd like to hold, enter 1; to leave a message, enter 2. HD005 PH_Hold_YouAreInLine
PH_Box_OfferReqHold
If you'd like to hold, please say yes; to leave a message,
remain silent.
HD033 PH_Hold_YouAreInLine
If you'd like to leave a message, I'll record it now. SL012 PH_Leave_LikeToLeave
If you'd like to leave a message, I'll record it now. MB008 PH_Box_WillRecordMessageNow
PH_Box_WillTakeMessageBeep
If you'd like to listen to your message enter 2. MB021 PH_Box_FirstEditMenu
If you'd like to try an extension, you may do so now. See
you later.
SP002 PH_Sub_SeeYouLater
PH_Fax_SayBye
If you'd like to wait for a fax machine, say yes. To cancel
your fax and add to your message, remain silent.
FB024 PH_Fax_YouAreInLine
If you'd like to wait for a fax machine, say yes. To cancel
your fax and leave a message, remain silent.
FB025 PH_Fax_YouAreInLine
I'll copy the message now. SL024 PH_Leave_WillCopyMessageNow
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
Prompts by text T A B L E • 1 –15
I'll deliver this fax to your usual fax machine. FM025 PH_FaxCk_HandsFreeOfferUsualNum
I'll record your message at the tone. FB004 PH_Fax_WontHoldSoTakeMsg
I'll record your message at the tone. When you are
finished, hang up or stay on the line for further options.
MB006 PH_Box_WillRecordMessageNow
I'll record your message at the tone. When you are
finished, please stay on the line to be transferred to a fax
machine.
MB022 PH_Fax_AnnotateFollowup
I'll transfer you to a fax machine now. When you hear the
fax tone, press the start button on your fax machine.
FB013 PH_Fax_EnterStart
I'm sorry I can't access the next message right now. SL075 PH_Leave_CantAccessMessage
I'm sorry I can't access this message right now. SL074 PH_Leave_CantAccessMessage
I'm sorry the line is no longer busy, but now it doesn't
answer.
HD022 PH_Hold_NoLongerBusy
I'm sorry, all lines are busy. HD001 PH_Hold_AllStillBusy
I'm sorry, all lines are still busy. HD002 PH_Hold_AllStillBusy
I'm sorry, directory assistance could not be completed. DR007 PH_Dir_AssistanceCouldNot
I'm sorry, document... FX009 PH_Fax_SorryDocument
I'm sorry, I cannot page now. MB028 PH_Box_CanNotPageNow
I'm sorry, I cannot presently change this group. GR012 PH_Group_SorryCantChangeGroup
I'm sorry, I cannot understand your voice. Use your
telephone to enter the extension number now, otherwise I
will transfer you to the operator.
SC005 PH_Spr_CouldNotRecognize
I'm sorry, I can't deliver a fax at this time. FB015 PH_Fax_SystemDown
I'm sorry, I can't presently access... GL014 PH_Chk_CantAccess
PH_Leave_SorryCantAccess
PH_Sub_CantAccessSetupOptions
I'm sorry, I can't receive a fax at this time. FB014 PH_Fax_SystemDown
I'm sorry, I can't take a message now, but thanks for
calling.
GL012 PH_Box_SorryCantTakeMessage
I'm sorry, I can't talk to you now; please call back. GL015 PH_Box_SorryCantTalkNow
I'm sorry, I did not hear you. SC006 PH_Spr_DidNotRecRepeat
PH_Spr_DidNotHearYou
I'm sorry, I did not hear you. Would you like to be
transfered to the operator?
SC008 PH_Spr_DidNotRecGotoOperator
I'm sorry, I did not hear your selection. Please reenter your
selection now.
SY005 PH_SysMgr_SorryDidntHear
I'm sorry, I did not hear your selection. Please reenter your
selection now.
MB001 PH_Box_BadIDorPassword
I'm sorry, I did not recognize the date you entered. SY049 PH_SysMgr_ValueNotValid
I'm sorry, I did not recognize the date you entered. DS023 PH_Spdl_NotRecognizeDate
I'm sorry, I did not recognize the days you entered. SY047 PH_SysMgr_DaysNotValid
I'm sorry, I did not recognize the days you entered. DS024 PH_Dlv_NotRecognizeDays
Prompts by text Prompt Phrases containing prompt
Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
16 – T A B L E • 1 Prompts by text
I'm sorry, I did not recognize your time entry. SY046 PH_SysMgr_TimeNotValid
I'm sorry, I did not recognize your time entry. DS022 PH_Dlv_NotRecognizeTime
I'm sorry, I'm out of message space and can't record any
more.
GL013 PH_Rec_OutOfSpace
I'm sorry, maximum recording time was exceeded.
PH_Box_MaxRecordingTimeExceeded
MB014 PH_Box_FirstEditMenu
I'm sorry, that extension is already used for a mailbox. SY006 PH_SysMgr_IdInUseTryAgain
I'm sorry, that extension is reserved and may only be
changed through the operator's mailbox option.
SY035 PH_SysMgr_ExtensionIsReserved
I'm sorry, the document you requested is not available at
this time.
FX007 PH_Fax_FaxNotAvailable
I'm sorry, the security code you entered isn't correct. MB002 PH_Box_BadIDorPassword
I'm sorry, the two security codes you entered don't match. SP026 PH_Sub_SorryCodesDidNotMatch
I'm sorry, there is no such extension number. SR013 PH_Leave_NoSuchExtensionOrName
PH_Group_NoMoreMatches
PH_Net_NoSuchExtensionOrName
I'm sorry, this feature has not been implemented. SC011 PH_Spr_NotImplemented
I'm sorry, this schedule has a delivery mode that cannot be
changed over the phone.
DS026 PH_Dlv_NoChangeOverPhone
I'm sorry. Subscribers at... NT024 PH_Net_Lv_AMIS_ExtNeededAtNode
I'm sorry. The system greetings cannot be changed. SY077 PH_SysMgr_CantChangeGreetings
I'm sorry. There is no previously recorded introduction to
listen to.
SL119 PH_Sub_NoIntroToListenTo
I'm sorry. There is no previously recorded message to
listen to.
SL120 PH_Sub_NoMsgToListenTo
I'm sorry. This mailbox, or its messages, are now in use.
Please try again later.
SY012 PH_SysMgr_CantAccessMailbox
I'm sorry. You cannot reply to this message. SL116 PH_Chk_SorryCannotReply
I'm sorry. Your security code should be 3 to 10 digits. SP077 PH_Sub_ShouldBeThreeToTen
I'm sorry... FX008 PH_Fax_NumberNotValid
I'm sorry... SC013 PH_Spr_InvalidExtension
I'm switching to your alternate greeting which currently
is...
SP033 PH_Sub_SwitchingToGreeting
I'm switching to your standard greeting which currently
is...
SP034 PH_Sub_SwitchingToGreeting
In addition to voice messages, outside callers may leave
you faxes by entering your fax extension. Your fax
extension is...
FM075 PH_Sub_YourFaxBoxIs
Is a toll call which is not permitted. FX024 PH_Fax_NumberNotValid
Is not a valid area code and phone number. FX023 PH_Fax_NumberNotValid
Is now available. I will attempt to put you through. VC005 PH_Box_ClientNowAvail
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NEC Xen Mail CTI User manual

NEC
Brand
NEC
Model
Xen Mail CTI
Category
Fax machines
Type
User manual
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