Lincoln MKZ Owner's manual

Category
Cars
Type
Owner's manual

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January 2014
Second Printing
Owner’s Manual
Lincoln MKZ
Litho in U.S.A.
EH6J 19A321 AA
Owner’s Manual
2014 MKZ
Owner’s Manual
2014 MKZ
lincolnowner.com lincolncanada.com
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2013
All rights reserved.
Part Number: 20131217174128
Introduction
About This Manual........................................7
Symbols Glossary..........................................7
Data Recording..............................................9
California Proposition 65............................11
Perchlorate.....................................................11
Lincoln Credit................................................11
Replacement Parts
Recommendation....................................12
Special Notices............................................12
Mobile Communications
Equipment.................................................13
Export Unique Options..............................13
Child Safety
General Information....................................14
Installing Child Seats..................................16
Booster Seats..............................................24
Child Seat Positioning...............................26
Child Safety Locks.....................................28
Safety Belts
Principle of Operation...............................29
Fastening the Safety Belts.......................30
Safety Belt Height Adjustment................34
Safety Belt Warning Lamp and Indicator
Chime........................................................35
Safety Belt Minder......................................35
Child Restraint and Safety Belt
Maintenance............................................37
Personal Safety System
Personal Safety System..........................38
Supplementary Restraints
System
Principle of Operation...............................39
Driver and Passenger Airbags................40
Front Passenger Sensing System...........41
Side Airbags.................................................43
Driver and Passenger Knee
Airbags......................................................45
Side Curtain Airbags..................................45
Crash Sensors and Airbag
Indicator....................................................46
Airbag Disposal...........................................47
Keys and Remote Controls
General Information on Radio
Frequencies.............................................48
Remote Control...........................................49
Replacing a Lost Key or Remote
Control......................................................52
MyKey
Principle of Operation...............................53
Creating a MyKey.......................................54
Clearing All MyKeys...................................54
Checking MyKey System Status.............55
Using MyKey With Remote Start
Systems....................................................55
MyKey Troubleshooting............................55
Locks
Locking and Unlocking.............................58
Keyless Entry...............................................63
Interior Luggage Compartment
Release.....................................................65
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Security
Passive Anti-Theft System........................67
Anti-Theft Alarm..........................................68
Steering Wheel
Adjusting the Steering Wheel.................70
Audio Control...............................................71
Voice Control...............................................72
Cruise Control.............................................72
Information Display Control.....................72
Heated Steering Wheel.............................73
Wipers and Washers
Windshield Wipers......................................74
Autowipers...................................................74
Windshield Washers..................................75
Lighting
Lighting Control...........................................77
Autolamps.....................................................77
Instrument Lighting Dimmer....................78
Headlamp Exit Delay.................................78
Daytime Running Lamps...........................79
Automatic High Beam Control................79
Adaptive Headlamps.................................80
Direction Indicators.....................................81
Interior Lamps..............................................81
Windows and Mirrors
Power Windows..........................................83
Global Opening and Closing...................84
Exterior Mirrors............................................84
Interior Mirror...............................................86
Sun Visors.....................................................87
Sun Shades..................................................87
Moonroof......................................................87
Instrument Cluster
Gauges..........................................................90
Warning Lamps and Indicators...............92
Audible Warnings and Indicators...........95
Information Displays
General Information...................................96
Information Messages.............................100
Climate Control
Automatic Climate Control......................116
Hints on Controlling the Interior
Climate......................................................117
Heated Windows and Mirrors.................118
Cabin Air Filter............................................118
Remote Start...............................................119
Seats
Sitting in the Correct Position.................121
Head Restraints..........................................121
Power Seats...............................................123
Memory Function......................................125
Rear Seats...................................................127
Heated Seats..............................................127
Ventilated Seats........................................129
Rear Seat Armrest....................................129
Universal Garage Door
Opener
Universal Garage Door Opener.............131
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Auxiliary Power Points
Auxiliary Power Points.............................136
Storage Compartments
Center Console.........................................138
Overhead Console...................................138
Starting and Stopping the
Engine
General Information.................................139
Keyless Starting.........................................139
Starting a Gasoline Engine.....................140
Engine Block Heater................................142
Fuel and Refueling
Safety Precautions....................................144
Fuel Quality................................................145
Running Out of Fuel.................................145
Refueling......................................................147
Fuel Consumption....................................149
Emission Control System........................150
Transmission
Automatic Transmission..........................154
All-Wheel Drive
Using All-Wheel Drive..............................159
Brakes
General Information.................................165
Hints on Driving With Anti-Lock
Brakes.....................................................165
Electric Parking Brake.............................166
Hill Start Assist...........................................168
Traction Control
Principle of Operation..............................170
Using Traction Control.............................170
Stability Control
Principle of Operation...............................171
Using Stability Control.............................172
Parking Aids
Parking Aid..................................................173
Active Park Assist......................................175
Rear View Camera....................................179
Cruise Control
Principle of Operation..............................182
Using Cruise Control................................182
Using Adaptive Cruise Control..............183
Driving Aids
Driver Alert.................................................190
Lane Keeping System...............................191
Blind Spot Information System..............196
Steering......................................................200
Collision Warning System.......................201
Drive Control.............................................203
Load Carrying
Load Limit..................................................206
Towing
Towing a Trailer.........................................213
Recommended Towing Weights...........214
Essential Towing Checks........................215
Transporting the Vehicle.........................217
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Towing the Vehicle on Four
Wheels.....................................................218
Driving Hints
Breaking-In................................................220
Economical Driving.................................220
Driving Through Water...........................220
Floor Mats...................................................221
Roadside Emergencies
Roadside Assistance...............................222
Hazard Warning Flashers......................223
Fuel Shutoff...............................................223
Jump Starting the Vehicle.....................224
Post-Crash Alert System........................226
Customer Assistance
Getting the Services You Need............227
In California (U.S. Only)...........................228
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)...................229
Utilizing the Mediation/Arbitration
Program (Canada Only).....................230
Getting Assistance Outside the U.S. and
Canada...................................................230
Ordering Additional Owner's
Literature...............................................232
Reporting Safety Defects (U.S.
Only)........................................................232
Reporting Safety Defects (Canada
Only)........................................................233
Fuses
Fuse Specification Chart........................234
Changing a Fuse......................................244
Maintenance
General Information................................246
Opening and Closing the Hood...........247
Under Hood Overview - 2.0L
EcoBoost..............................................248
Under Hood Overview - 3.7L................249
Engine Oil Dipstick - 2.0L
EcoBoost.............................................250
Engine Oil Dipstick - 3.7L.......................250
Engine Oil Check.....................................250
Oil Change Indicator Reset....................251
Engine Coolant Check............................251
Automatic Transmission Fluid
Check.....................................................254
Brake Fluid Check...................................258
Power Steering Fluid Check.................258
Washer Fluid Check................................258
Fuel Filter...................................................259
Changing the 12V Battery.....................259
Checking the Wiper Blades...................261
Changing the Wiper Blades...................261
Adjusting the Headlamps.......................261
Changing a Bulb......................................263
Bulb Specification Chart........................263
Changing the Engine Air Filter.............265
Vehicle Care
General Information................................267
Cleaning Products...................................267
Cleaning the Exterior..............................267
Waxing........................................................268
Cleaning the Engine...............................268
Cleaning the Windows and Wiper
Blades.....................................................269
Cleaning the Interior...............................269
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Cleaning the Instrument Panel and
Instrument Cluster Lens.....................270
Cleaning Leather Seats...........................271
Repairing Minor Paint Damage..............271
Cleaning the Alloy Wheels.....................271
Vehicle Storage........................................272
Wheels and Tires
Temporary Mobility Kit............................275
Tire Care.....................................................281
Using Snow Chains.................................296
Tire Pressure Monitoring System........296
Changing a Road Wheel........................300
Technical Specifications.........................305
Capacities and Specifications
Engine Specifications.............................306
Motorcraft Parts........................................306
Vehicle Identification Number..............308
Vehicle Certification Label....................309
Transmission Code Designation..........309
Technical Specifications..........................310
Audio System
General Information.................................313
Audio unit - Vehicles With: Premium AM/
FM/CD......................................................314
Media Hub..................................................315
MyLincoln Touch
General Information..................................317
Settings.......................................................327
Entertainment............................................338
Phone..........................................................359
Information................................................365
Climate........................................................377
Navigation..................................................380
Accessories
Accessories...............................................390
Appendices
End User License Agreement..............392
Extended Service Plan (ESP)
Extended Service Plan (ESP).................410
Scheduled Maintenance
General Maintenance Information........413
Normal Scheduled Maintenance..........417
Special Operating Conditions Scheduled
Maintenance.........................................420
Scheduled Maintenance Record.........423
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available.
It may describe options not fitted to your
vehicle.
Note: Some of the illustrations in this
manual may be used for different models,
so may appear different to you on your
vehicle. However, the essential
information in the illustrations is always
correct.
Note: Always use and operate your
vehicle in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand sideA
Left-hand sideB
Protecting the Environment
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
Safety alert
See Owner's Manual
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Introduction
E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
E91392
Heated windshield
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Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
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MKZ (CC9) , enUSA
Introduction
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See MyLincoln Touch
(page 317).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag deployment
or hitting a road obstacle; this data will
assist in understanding how a vehicles
systems performed. The event data
recorder is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
How various systems in your vehicle
were operating;
Whether or not the driver and
passenger safety belts were
buckled/fastened;
How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
How fast the vehicle was traveling;
and
Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other parties,
such as law enforcement, that have such
special equipment, can read the
information if they have access to the
vehicle or the event data recorder. Ford
Motor Company and Ford of Canada do
not access event data recorder
information without obtaining consent,
unless pursuant to court order or where
required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the
information independently of Ford Motor
Company and Ford of Canada.
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Introduction
Note: Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See MyLincoln Touch
(page 317).
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS
technology and advanced vehicle
sensors to collect the vehicles current
location, travel direction, and speed
(vehicle travel information), only to help
provide you with the directions, traffic
reports, or business searches that you
request. If you do not want Ford or its
vendors to receive this information, do
not activate the service. Ford Motor
Company and the vendors it uses to
provide you with this information do not
store your vehicle travel information. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See MyLincoln Touch (page 317).
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles and
certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/
perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and lease
plans to help you acquire your vehicle. If
you have financed or leased your vehicle
through Lincoln Automotive Financial
Services, thank you for your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-888-498-8801
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For more information regarding Lincoln
Automotive Financial Services, as well as
access Account Manager, please go to
www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this
Owners Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate these
parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicles New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owners
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System (page
39).
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WARNINGS
Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active passenger
airbag.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others safety when using such
equipment. Mobile communications can
enhance personal safety and security
when appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features
and options that are different from the
features and options that are described in
this Owners Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owners
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owners
Manual for all other required information
and warnings.
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GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
All children are shaped differently.
The recommendations for safety
restraints are based on probable child
height, age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends
WARNINGS
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure
your child seat is appropriate for your
child, and is compatible with and properly
installed in your vehicle. To locate a child
seat fitting station and CPST, contact the
NHTSA toll free at 1-888-327-4236 or go
to http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching
for St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint typeChild size, height, weight, or ageChild
Use a child safety seat
(sometimes called an infant
carrier, convertible seat, or
toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four and
less than age 12, and between 40 lb (18
kg) and 80 lb (36 kg) and upward to 100
lb (45 kg) if recommended by your child
restraint manufacturer).
Small children
Use a vehicle safety belt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat back
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than 80
lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
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MKZ (CC9) , enUSA
Child Safety
You are required by law to properly
use safety seats for infants and
toddlers in the United States and
Canada.
Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 41).
INSTALLING CHILD SEATS
Child Seats
E142594
Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 pounds (18
kilograms) or less (generally age four or
younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the rear
seat whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained.
When installing a child safety seat with
combination lap and shoulder belts:
Use the correct safety belt buckle for
that seating position.
Insert the belt tongue into the proper
buckle until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
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Child Safety
Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the
child seat and the release button, to
prevent accidental unbuckling.
Place the vehicle seat upon which the
child seat will be installed in the upright
position.
Put the safety belt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when installing
the child seat with combination lap and
shoulder belts:
Note: Although the child seat illustrated
is a forward facing child seat, the steps
are the same for installing a rear facing
child seat.
Standard safety belts
E142528
1. Position the child safety seat in a seat
with a combination lap and shoulder
belt.
E142529
2. After positioning the child safety seat
in the proper seating position, pull
down on the shoulder belt and then
grasp the shoulder belt and lap belt
together behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions.
Be sure the belt webbing is not
twisted.
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Child Safety
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Lincoln MKZ Owner's manual

Category
Cars
Type
Owner's manual
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