H8DMT-IBXF

Supermicro H8DMT-IBXF, H8DMT, H8DMT-F, H8DMT-IBX User manual

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H8DMT/H8DMT-F
H8DMT-IBX/H8DMT-IBXF
Serverboards
Users Manual
Revison 1.0a
H8DMT/H8DMT-IBX H8DMT-F/H8DMT-IBXF
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
ii
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The
vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no
commitment to update or to keep current the information in this manual, or to notify any person or
organization of the updates. Please Note: For the most up-to-date version of this manual, please see
our web site at www.supermicro.com.
Super Micro Computer, Inc. (“Supermicro”) reserves the right to make changes to the product described
in this manual at any time and without notice. This product, including software, if any, and documentation
may not, in whole or in part, be copied, photocopied, reproduced, translated or reduced to any medium or
machine without prior written consent.
IN NO EVENT WILL SUPERMICRO BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE
THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN PARTICULAR, SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY HARDWARE,
SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF
REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE,
SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara
County in the State of California, USA. The State of California, County of Santa Clara shall be the
exclusive venue for the resolution of any such disputes. Super Micro's total liability for all claims will not
exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference,
in which case you will be required to correct the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning
applies only to products containing CR (Manganese Dioxide) Lithium coin cells. Perchlorate
Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for further
details.
Manual Revison 1.0a
Release Date: March 6, 2009
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy
any part of this document.
Information in this document is subject to change without notice. Other products and companies referred
to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2008 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
WARNING: HANDLING OF LEAD SOLDER MATERIALS USED IN THIS
PRODUCT MAY EXPOSE YOU TO LEAD, A CHEMICAL KNOWN TO THE
STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS AND OTHER
REPRODUCTIVE HARM.
iii
Preface
About this Manual
This manual is written for system integrators, PC technicians and knowledgeable PC
users. It provides information for the installation and use of the H8DMT/H8DMT-IBX/
H8DMT-F/H8DMT-IBXF serverboards. All these serverboards are based on the nVidia
MCP55 Pro chipset and support AMD Opteron™ processors with up to 64 GB of
DDR2-800/667/533/400 registered ECC SDRAM.
The differences between these serverboards is that some have full IPMI capability,
some have InfiniBand components and some have both or neither capability. Refer to
the chart below for details on which boards have which capabilities.
Please refer to the motherboard specifications pages on our web site for updates on
supported processors (http://www.supermicro.com/aplus/). This product is intended to
be professionally installed.
Manual Organization
Chapter 1 – This chapter includes a checklist of what should be included in your
Serverboard box. It also describes the features, specifications and performance of the
Serverboard along with detailed information about the chipset.
Chapter 2 – This chapter begins with instructions on handling static-sensitive devices.
Read this chapter when installing the processor(s) and memory modules and when
installing the motherboard in a chassis. Also refer to this chapter to connect the hard
disk drives, the various ports, power and reset buttons and system LEDs. Sections on
enabling SATA RAID and system drivers are also included.
Chapter 3 – If you encounter any problems, see this chapter, which describes
troubleshooting procedures for the video, memory and the setup configuration stored in
CMOS. For quick reference, a general FAQ (Frequently Asked Questions) section is
provided. Instructions are also included for contacting technical support.
Chapter 4 – This chapter includes an introduction to the motherboard’s BIOS and
provides detailed information on running the CMOS Setup utility.
Appendix A – This appendix provides BIOS Error Beep Code Messages.
Appendix B – This appendix lists BIOS POST Checkpoint Codes.
Serverboard Full IPMI
Capability
InfiniBand
Components
H8DMT - -
H8DMT-F X -
H8DMT-IBX - X
H8DMT-IBXF X X
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
iv
Notes
v
Table of Contents
Chapter 1 Introduction.......................................................................1-1
1-1 Overview.............................................................................................1-1
Checklist .................................................................................................1-1
1-2 Images and Layouts .........................................................................1-2
1-3 Quick Reference................................................................................1-5
1-4 Serverboard Features.......................................................................1-6
1-5 Chipset Overview..............................................................................1-7
nVidia MCP55 Pro Chipset Media and Communications Processor.......1-8
HyperTransport Technology....................................................................1-8
1-6 PC Health Monitoring .......................................................................1-8
Onboard Voltage Monitors ......................................................................1-8
Fan Status Monitor with Firmware/Software Speed Control ...................1-8
CPU Overheat/Fan Fail LED and Control...............................................1-8
Auto-Switching Voltage Regulator for the CPU Core..............................1-8
1-7 Power Configuration Settings..........................................................1-9
Microsoft OnNow ....................................................................................1-9
Slow Blinking LED for Suspend-State Indicator......................................1-9
BIOS Support for USB Keyboard............................................................1-9
Main Switch Override Mechanism ..........................................................1-9
Wake-On-LAN (WOL).............................................................................1-9
1-8 Power Supply...................................................................................1-10
1-9 Super I/O ..........................................................................................1-10
1-10 Contacting Supermicro.................................................................1-11
1-11 Returning Merchandise for Service............................................1-12
Chapter 2 Installation.........................................................................2-1
2-1 Static-Sensitive Devices...................................................................2-1
Precautions.............................................................................................2-1
Unpacking...............................................................................................2-1
Installation Procedure.............................................................................2-1
2-2 Processor and Heatsink Installation...............................................2-2
2-3 Mounting the Mainboard into a Chassis........................................2-4
2-4 Installing Memory..............................................................................2-5
Support ...................................................................................................2-6
Maximum Memory ..................................................................................2-6
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
vi
2-5 I/O Port and Control Panel Connections.......................................2-6
Front Control Panel.................................................................................2-7
2-6 Connector Definitions.......................................................................2-7
Power Connector....................................................................................2-7
Auxiliary Power Connector......................................................................2-8
PW_ON Connector.................................................................................2-8
Reset Connector.....................................................................................2-8
Overheat/Fan Fail LED (OH) ..................................................................2-8
NIC2 (LAN2) LED ...................................................................................2-9
NIC1 (LAN1) LED ...................................................................................2-9
HDD LED................................................................................................2-9
Power On LED........................................................................................2-9
NMI Button............................................................................................2-10
Universal Serial Bus Ports....................................................................2-10
USB Headers........................................................................................2-10
Serial Ports ...........................................................................................2-11
Fan Headers.........................................................................................2-11
LAN1/2 (Ethernet Ports)........................................................................2-11
Dedicated LAN (Ethernet Port).............................................................2-11
Overheat LED.......................................................................................2-12
Chassis Intrusion ..................................................................................2-12
Wake-On-LAN.......................................................................................2-12
SMBus Header......................................................................................2-12
SGPIO...................................................................................................2-13
Power I2C.............................................................................................2-13
2-7 Jumper Settings...............................................................................2-13
Explanation of Jumpers ........................................................................2-13
CMOS Clear..........................................................................................2-14
LAN Controller Enable/Disable .............................................................2-14
BMC/Video Enable/Disable...................................................................2-15
I2C to PCI-Express Slot........................................................................2-15
Watch Dog Enable/Disable...................................................................2-15
InfiniBand Port Enable/Disable.............................................................2-16
2-8 Onboard Indicators .........................................................................2-16
LAN1/LAN2 LEDs.................................................................................2-16
Power LED............................................................................................2-16
InfiniBand LED Indicators .....................................................................2-16
2-9 Drive Connections...........................................................................2-17
SATA Ports............................................................................................2-17
vii
2-10 Enabling SATA RAID....................................................................2-17
Installing the OS/SATA Driver...............................................................2-18
Building a Driver Diskette...................................................................2-18
Enabling SATA RAID in the BIOS ......................................................2-18
Using the nVidia RAID Utility..............................................................2-19
Installing the OS and Drivers................................................................2-19
2-11 Installing Drivers............................................................................2-19
Chapter 3 Troubleshooting.............................................................3-1
3-1 Troubleshooting Procedures...........................................................3-1
Before Power On ....................................................................................3-1
No Power................................................................................................3-1
No Video.................................................................................................3-1
Memory Errors........................................................................................3-2
Losing the System’s Setup Configuration...............................................3-2
3-2 Technical Support Procedures........................................................3-2
3-3 Frequently Asked Questions...........................................................3-3
3-4 Returning Merchandise for Service................................................3-4
Chapter 4 BIOS.......................................................................................4-1
4-1 Introduction.........................................................................................4-1
4-2 Starting the Setup Utility...................................................................4-1
4-3 Main Menu..........................................................................................4-1
System Time/System Date .....................................................................4-2
4-4 Advanced Settings Menu.................................................................4-2
4-5 Boot Menu..........................................................................................4-9
4-6 Security Menu....................................................................................4-9
4-7 Exit Menu..........................................................................................4-10
Appendix A BIOS Error Beep Codes........................................A-1
Appendix B BIOS POST Checkpoint Codes ........................B-1
B-1 Uncompressed Initialization Codes ...............................................B-1
B-2 Bootblock Recovery Codes.............................................................B-1
B-3 Uncompressed Initialization Codes ...............................................B-2
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
viii
Notes
1-1
Chapter 1
Introduction
1-1 Overview
Congratulations on purchasing your computer Serverboard from an acknowledged
leader in the industry. Supermicro boards are designed with the utmost attention to
detail to provide you with the highest standards in quality and performance.
Checklist
Please check that the following items have all been included with your motherboard. If
anything listed here is damaged or missing, contact your retailer.
Included with retail box only:
One (1) H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF Serverboard
Two (2) SATA cables (CBL-0288L)
One (1) CD containing drivers and utilities
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-2
1-2 Images and Layouts
Figure 1-1. H8DMT/H8DMT-IBX Family Serverboard Image
1-3
Chapter 1: Introduction
Figure 1-2. H8DMT-F/H8DMT-IBXF Family Serverboard Image
NOTE: The H8DMT/H8DMT-F serverboards shares the same layout as the
H8DMT-IBX/H8DMT-IBXF serverboards, but do not include InfiniBand
components. The H8DMT-F/ H8DMT-IBXF serverboards have full IPMI
capability and a dedicated LAN port above the two USB ports, whereas the
H8DMT/H8DMT-IBX serverboards do not.
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-4
Figure 1-3. H8DMT-IBX/H8DMT-IBXF Family Serverboard Layout
NOTE: Jumpers used for test or debug purposes only are not indicated.
JP2
JP2
LAN1
LAN1
LAN2
LAN2
FAN4
FAN4
FAN3
FAN3
FAN2
FAN2
FAN1
FAN1
BATTERY
BATTERY
JF1
JF1
JWR2
JWR2
JWR1
JWR1
JSMB1
JSMB1
JPL
JPL
JWD
JWD
JIB1
JIB1
JL1
JL1
JOH1
JOH1
JI2C1
JI2C1
JI2C2
JI2C2
T-SGPIO1
T-SGPIO1
COM2
COM2
J2
J2
SATA0
SATA0
SATA2
SATA2
SATA1
SATA1
SATA3
SATA3
JPI2C
JPI2C
JWOL
JWOL
InfiniBand
InfiniBand
JBMC1
JBMC1
USB1/2
USB1/2
CPU1/DIMM1B
C P U 1 / D I M M 1 B
CPU1
C P U 1 /
DIMM1A
D I M M 1 A
CPU1/DIMM2B
C P U 1 / D I M M 2 B
CPU1/DIMM2A
C P U 1 / D I M M 2 A
CMOS
CMOS
CLEAR
CLEAR
SLOT1 PCI-E X16
SLOT1 PCI-E X16
USB4
USB4
USB5
USB5
USB 2/3
USB 2/3
CPU2/DIMM1B
C P U 2 / D I M M 1 B
CPU2/DIMM1A
C P U 2 / D I M M 1 A
CPU2/DIMM2B
C P U 2 / D I M M 2 B
CPU2/DIMM2A
C P U 2 / D I M M 2 A
CPU1
CPU1
CPU2
CPU2
VGA1
VGA1
COM1
COM1
BIOS
BIOS
InfiniBand
InfiniBand
Controller
Controller
MCP55V
MCP55V
Pro
Pro
Windbond
Windbond
WPCM450
WPCM450
BMC Video
BMC Video
SPEAKER
SPEAKER
1-5
Chapter 1: Introduction
1-3 Quick Reference
Table 1-1. Jumpers
Jumper Description Default Setting
JBT1 CMOS Clear (see Section 2-7)
JBMC1 BMC and Video Enable Header Pins 1-2 (Enabled)
JI
2
C1/JI
2
C2 I
2
C to PCI-E Slot Both Closed (Enabled)
JIB1 InfiniBand Enable/Disable (H8DMT/H8DMT-IBX only) Pins 1-2 (Enabled)
JPL LAN Controller Pins 1-2 (Enabled)
JWD Watch Dog Pins 1-2 (Reset)
Table 1-2. Connectors
Connector Description
COM1/COM2 COM1 Serial Port/Header
FAN 1-4 Chassis/CPU Fan Headers
J2 Auxiliary Power Connector (for IDE drives)
JF1 Front Panel Connector
JL1 Chassis Intrusion Header
JOH1 Overheat Warning Header
JWOL Wake-On-LAN Header
JWR1 20-Pin Proprietary Power Connector
JWR2 20-Pin Proprietary Power Connector
LAN 1/2 Gigabit Ethernet (RJ45) Ports
Dedicated LAN Gigabit Ethernet (RJ45) Port (H8DMT-F/H8DMT-IBXFonly)
PWRI
2
CPower I
2
C Header
SATA0 ~ SATA3 SATA Ports
SMBus System Management Bus Header (H8DMT-F/H8DMT-IBXF only)
T-SGPIO-1 Serial General Purpose Input/Output Header
USB0/1, USB2/3/4/5 Universal Serial Bus (USB) Ports, Headers
Table 1-3. LEDs
LED Description
DP4 Onboard Power LED
LE2 InfiniBand Physical Link LED (Red)
LE3 InfiniBand Logical Link LED (Yellow)
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-6
1-4 Serverboard Features
CPU
Dual AMD Opteron 2000 series processors (Socket F type)
NOTE: Refer to our web site for details on supported processors.
Memory
Eight dual channel DIMM slots supporting up to 64 GB of DDR2-800/667/533
registered ECC SDRAM
NOTE: Refer to Section 2-4 before installing memory.
NOTE: Please refer to the latest updated tested memory lists on the
motherboard web site.
Chipset
nVidia MCP55 Pro Chipset
Expansion Slots
One (1) PCI-Express x16 slot
BIOS
8 Mb AMI® LPC Flash ROM
BIOS features include: APM 1.2, DMI 2.3, PCI 2.2, ACPI 1.0 (ACPI 2.0 is BIOS
supported), BIOS rescue hot keys, Hardware BIOS virus protection,
SMBIOS 2.3, Plug and Play (PnP)
PC Health
Monitoring
Onboard voltage monitors
Fan status monitor with firmware/software on/off and speed control
Watch Dog
Environmental temperature monitoring via BIOS
Power-up mode control for recovery from AC po wer loss
System resource alert (via included utility program)
Auto-switching voltage regulator for the CPU core
CPU thermal trip support
I2C temperature sensing logic
ACPI Features
Microsoft OnNow
Slow blinking LED for suspend state indicator
BIOS support for USB keyboard
Wake-On-LAN (WOL)
Internal/external modem ring-on
Onboard I/O
On-chip SATA controller supporting four (4) SATA ports (RAID 0, 1, 0+1, 5
and JBOD supported)
One (1) Fast UART 16550 compatible serial port
On-chip (MCP55 Pro) Ethernet controller supports two Gigabit LAN ports
2+2 Internal USB (Universal Serial Bus 2.0) ports/headers
Two (2) rear USB ports
Onboard Windbond WPCM450 BMC graphics controller
Mellanox Connect-X MT25408 20Gb/s Infiniband
Other
Onboard +3.3V standby power LED
Chassis intrusion detection
CD Utilities
BIOS flash upgrade utility
Dimensions
Proprietary form factor: 16.4" x 6.5" (417 x 165 mm)
1-7
Chapter 1: Introduction
1-5 Chipset Overview
The H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF Serverboard is based on the nVidia
MCP55 Pro Chipset, which functions as a Media and Communications Processor
(MCP). Controllers for the system memory are integrated directly into Opteron
processors.
Figure 1-4. nVidia MCP55 Pro Chipset System Block Diagram
NOTE: This is a general block diagram and may not exactly represent the
features on your motherboard. See the previous pages for the actual
specifications of your motherboard.
HT
HT
PCI x16
PCI x8
PCI x4
LPC
SATA
USB
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
RDIMM
HT
PCI
RMII
RMII
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-8
nVidia MCP55 Pro Chipset Media and Communications
Processor
The nVidia MCP55 Pro Chipset is a single-chip, high-performance HyperTransport
peripheral controller. It includes a 28-lane PCI Express interface, an AMD Opteron
16-bit Hyper Transport interface link, a four-port Serial ATA interface, a dual-port Gb
Ethernet interface, a dual ATA133 bus master interface and a USB 2.0 interface. This
hub connects directly to the CPU.
HyperTransport Technology
HyperTransport technology is a high-speed, low latency point to point link that was
designed to increase the communication speed by a factor of up to 48x between
integrated circuits. This is done partly by reducing the number of buses in the chipset to
reduce bottlenecks and by enabling a more efficient use of memory in multi-processor
systems. The end result is a significant increase in bandwidth within the chipset.
1-6 PC Health Monitoring
This section describes the PC health monitoring features of the H8DMT/H8DMT-IBX/
H8DMT-F/H8DMT-IBXF serverboard. The serverboard has an onboard System
Hardware Monitor chip that supports PC health monitoring.
Onboard Voltage Monitors
The onboard voltage monitor will continuously scan crucial voltage levels. Once a
voltage becomes unstable, it will give a warning or send an error message to the screen.
Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor.
Real time readings of these voltage levels are all displayed in BIOS.
Fan Status Monitor with Firmware/Software Speed Control
The PC health monitor can check the RPM status of the cooling fans. The onboard fans
are controlled by thermal management via BIOS.
CPU Overheat/Fan Fail LED and Control
This feature is available when the user enables the CPU overheat/Fan Fail warning
function in the BIOS. This allows the user to define an overheat temperature. When this
temperature is exceeded or when a fan failure occurs, the Overheat/Fan Fail warning
LED is triggered.
Auto-Switching Voltage Regulator for the CPU Core
The 3-phase-switching voltage regulator for the CPU core can support up to 80A and
auto-sense voltage IDs ranging from 0.8 V to 1.55V. This will allow the regulator to run
cooler and thus make the system more stable.
1-9
Chapter 1: Introduction
1-7 Power Configuration Settings
This section describes the features of your motherboard that deal with power and power
settings.
Microsoft OnNow
The OnNow design initiative is a comprehensive, system-wide approach to system and
device power control. OnNow is a term for a PC that is always on but appears to be off
and responds immediately to user or other requests.
Slow Blinking LED for Suspend-State Indicator
When the CPU goes into a suspend state, the chassis power LED will start blinking to
indicate that the CPU is in suspend mode. When the user presses any key, the CPU will
wake-up and the LED will automatically stop blinking and remain on.
BIOS Support for USB Keyboard
If a USB keyboard is the only keyboard in the system, it will function like a normal
keyboard during system boot-up.
Main Switch Override Mechanism
When an ATX power supply is used, the power button can function as a system suspend
button. When the user depresses the power button, the system will enter a SoftOff state.
The monitor will be suspended and the hard drive will spin down. Depressing the power
button again will cause the whole system to wake-up. During the SoftOff state, the ATX
power supply provides power to keep the required circuitry in the system alive. In case
the system malfunctions and you want to turn off the power, just depress and hold the
power button for 4 seconds. The power will turn off and no power will be provided to the
motherboard.
Wake-On-LAN (WOL)
Wake-On-LAN is defined as the ability of a management application to remotely power
up a computer that is powered off. Remote PC setup, up-dates and access tracking can
occur after hours and on weekends so that daily LAN traffic is kept to a minimum and
users are not interrupted. The motherboard has a 3-pin header (WOL) to connect to the
3-pin header on a Network Interface Card (NIC) that has WOL capability. Wake-On-LAN
must be enabled in BIOS. Note that Wake-On-LAN can only be used with an ATX 2.01
(or above) compliant power supply.
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-10
1-8 Power Supply
As with all computer products, a stable power source is necessary for proper and
reliable operation. It is even more important for processors that have high CPU clock
rates.
The H8DMT accommodates 12V proprietary power supplies. Although most power
supplies generally meet the specifications required by the CPU, some are inadequate. A
2 amp current supply on a 5V Standby rail is strongly recommended.
It is strongly recommended that you use a high quality power supply that meets 12V
ATX power supply Specification 1.1 or above. Additionally, in areas where noisy power
transmission is present, you may choose to install a line filter to shield the computer
from noise. It is recommended that you also install a power surge protector to help avoid
problems caused by power surges.
1-9 Super I/O
The disk drive adapter functions of the Super I/O chip include a floppy disk drive
controller that is compatible with industry standard 82077/765, a data separator, write
pre-compensation circuitry, decode logic, data rate selection, a clock generator, drive
interface control logic and interrupt and DMA logic. The wide range of functions
integrated onto the Super I/O greatly reduces the number of components required for
interfacing with floppy disk drives.
The Super I/O provides two high-speed, 16550 compatible serial communication ports
(UARTs), one of which supports serial infrared communication. Each UART includes a
16-byte send/receive FIFO, a programmable baud rate generator, complete modem
control capability and a processor interrupt system. Both UARTs provide legacy speed
with baud rate of up to 115.2 Kbps as well as an advanced speed with baud rates of
250K, 500K, or 1 Mb/s, which support higher speed modems.
The Super I/O supports one PC-compatible printer port (SPP), Bi-directional Printer Port
(BPP), Enhanced Parallel Port (EPP) or Extended Capabilities Port (ECP).
The Super I/O provides functions that comply with ACPI (Advanced Configuration and
Power Interface), which includes support of legacy and ACPI power management
through a SMI or SCI function pin. It also features auto power management to reduce
power consumption.
The IRQs, DMAs and I/O space resources of the Super I/O can be flexibly adjusted to
meet ISA PnP requirements, which support ACPI and APM (Advanced Power
Management).
WARNING: To prevent the possibility of explosion, do not use the wrong type of
onboard CMOS battery or install it upside down.
1-11
Chapter 1: Introduction
1-10 Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: marketing@supermicro.com (General Information)
support@supermicro.com (Technical Support)
Web Site: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
‘s-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: sales@supermicro.nl (General Information)
support@supermicro.nl (Technical Support)
rma@supermicro.nl (Customer Support)
9
Asia-Pacific
Address: Super Micro Computer Inc.
4F, No. 232-1, Liancheng Rd.
Chung-Ho 235, Taipei County
Taiwan, R.O.C.
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3991
Web Site: www.supermicro.com.tw
Technical Support:
Email: support@supermicro.com.tw
Tel: +886-2-8228-1366, ext. 132 or 139
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual
1-12
1-11 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before
any warranty service will be rendered. You can obtain service by calling your vendor for
a Returned Merchandise Authorization (RMA) number. When returning to the
manufacturer, the RMA number should be prominently displayed on the outside of the
shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges
will be applied for all orders that must be mailed when service is complete.
For faster service, RMA authorizations may be requested online at
http://www.supermicro.com/support/rma/
Whenever possible, repack the add-on card in the original Supermicro box, using the
original packaging materials. If these are no longer available, be sure to pack the add-on
card in an anti-static bag and inside the box. Make sure that there is enough packaging
material surrounding the add-on card so that it does not become damaged during
shipping.
This warranty only covers normal consumer use and does not cover damages incurred
in shipping or from failure due to the alteration, misuse, abuse or improper maintenance
of products.
During the warranty period, contact your distributor first for any product problems.
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