TECHNICAL
BULLETIN
Date: 11/1/2008
Product: All Cutmaster TRUE (except CM 39 and CM 10mm) By: John Brasseur
Subject: Metal Dust Upgrade
Summary: Rev change on main board to AK
THERMAL DYNAMICS TECHNICAL SUPPORT
Phone: 1-800-752-7622
Fax: 1-603-298-7402
tdc-tech@thermadyne.com
www.thermadyne.com
Form 0021
82 Benning Street
West Lebanon, NH 03784
1-603-298-5711
Fax: 1-800-221-4401
“Exceeding Customer Expectations Through Performance Excellence"
Valued Thermadyne Service Provider,
Thermal Dynamics has recently made an upgrade to the Cutmaster True series machine to improve their durability in
Industrial environments. This upgrade will improve the units performance in harsh environments that contain a high level
of metallic dust. Thermal Dynamics has taken this opportunity to improve the product for our customers free of charge.
The upgrade is being addressed in a Main PCB revision change to
AK.
H
owever, we are asking Service Partners to perform the following:
9 Inspect existing inventory of the effected PC Boards. All boards prior to “AK” should be returned for replacement.
9 Review all machines brought in for service and make sure the main board is not prior to a AK revision level. Upgrade
the main board as needed along with any other upgrade being performed on the unit, to insure the customer receives
the benefits of these upgrade.
Contact
Thermadyne Technical Support 1-800-752-7622 to request a replacement board and an RGA # . We estimate that it will take
a service person approximately 1.5 – 2 hours to remove the defective logic board and replace with the new one.
Effected Items: North American Europe and Asia
P/N 9-0108 Main PC Board Model 52 & 102 12mm & 20mm& 35mm
P/N 9-0125 Main PC Board Model 82 & 152 25mm & 40mm
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