22
Disposal
Recycle the materials with the symbol
. Put the packaging in applicable
containers to recycle it.
Help protect the environment and
human health and to recycle waste of
electrical and electronic appliances.
Do not dispose appliances marked
with
the symbol
with the household
waste. Return the product to your local
recycling facility or contact your mu-
nicipal oce.
A) Both power and steam indicator
lights are ashing:
• Checkthattheselectordialisturned
to
.
• Ifsteam/hotwaterhasbeenusedfor
too long, make a pause for 30 seconds.
• Switchthemachineofor5minutes
andrestartit.Ifthelightsarestillash-
ing, contact customer support.
B) The espresso temperature is too low:
• Carryoutthebrewingprocedurewith-
out using espresso grounds, but using
the lter and lter holder, in order to
preheat the system.
• Preheatthecups.
• Decalcifytheappliance.
C) The ow speed decreases notice-
ably:
• Donotpresstheespressogroundstoo
rmly into the lter.
• Donotgrindtheespressogroundstoo
nely (“medium” neness).
• Decalcifytheappliance.
D) The espresso is owing out of the
side of the lter holder:
• Ensurethatthelterholderhasbeen
placed correctly.
• Twistthelterholderalittlemore
rmly into the retainer.
• Cleananyespressogroundsaway
from the rim of the lter holder.
E) No espresso is coming out:
• Ifthereisaloudnoisefromthema-
chine, this means air is in the system.
Lethotwaterowthroughthenozzle
untilthereisasteadyow.Thentry
brewing coee again.
• Ensurethatthewatertankhasbeen
lled and is correctly in place. Activate
hot water. Then, try brewing coee
again.
• Ensurethatthelterholderhasbeen
placed correctly.
• Ensurethattheselectordialhasbeen
turned right to the position.
• Donotpresstheespressogroundstoo
rmly into the lter.
• Cleanthebrewlter.
• Decalcifytheappliance.
F) The crema is no longer being pro-
duced as it should:
• Ensurethatthereareenoughespresso
grounds in the lter.
• Presstheespressogroundslightly.
• Cleanthelter.
G) Too little milk froth is created when
steaming milk:
• Alwaysusecool,fresh,low-fatmilk.
• Cleanthesteamnozzle.
H) The ow increases:
• Theespressogroundshavebeen
ground too rough.
• Ensurethatthereareenoughespresso
grounds in the lter.
I) The coee machine switches itself
o while operating:
• Theappliancepumpisequippedwith
a temperature fuse that protects it
from overheating. The temperature
fuse interrupts the machine’s opera-
tion, if the machine is operated for
too long or if the pump is run without
water.
• Settheselectordialto“0”andremove
the plug from the mains socket.
• Leavethemachinetocoolforatleast
20 minutes. Fill up with water.
• Plugtheapplianceintothemains
again and switch it on. If the appliance
still does not work, please contact our
Customer Care Department.
GB
Troubleshooting
Warranty Information
The manufacturer provides warranty in accordance with the
legislation of the customer’s own country of residence, with a
minimum of 1 year (Germany: 2 years), starting from the date on
which the appliance is sold to the end user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an author-
ized service centre. When making a claim under the warranty, the
original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
- Normal wear and tear
- Incorrect use, e.g. overloading of the appliance, use of non-
approved accessories
- Useofforce,damagecausedbyexternalinuences
- Damage caused by non-observance of the user manual, e.g.
connection to an unsuitable mains supply or non-compliance
with the installation instructions
- Partially or completely dismantled appliances