The Lifelines Neuro T4A is a wireless amplifier that allows you to record and monitor EEG signals from the convenience of your own home. It features Bluetooth connectivity for easy pairing with Trackit+ software and a long battery life for extended monitoring sessions.
The Lifelines Neuro T4A is a wireless amplifier that allows you to record and monitor EEG signals from the convenience of your own home. It features Bluetooth connectivity for easy pairing with Trackit+ software and a long battery life for extended monitoring sessions.
HOW TO GUIDE
How to Re-Connect Your
T4A Amplifier to Trackit+ Software
after a Bluetooth Disconnect
Customer Experience Department October 2021
Re-Connect Your T4A Amplifier to Trackit+ Software after a Bluetooth Disconnect HOW TO
GUIDE
Customer Experience Department February 2022
1 Ensure that the patient/amplifier is within range of the unit
NOTE: For optimal recording the patient must remain near the system and on video.
2 Ensure that the T4A is turned on and on the display you see:
3 Try pressing the Event button on the T4A 4 times within 2 seconds.
These must be rapid succession presses. Check to see if your connection
has been restored
NOTE: Applies to T4A’s on Firmware v9 or newer.
Check Bluetooth Status
Trackit+ will continually attempt to re-connect to the amplier after a disconnect. If the software fails to
reconnect after the amplier has come back into range, follow these steps:
NOTE: The environment may affect Bluetooth performance.
Re-Connect Your T4A Amplifier to Trackit+ Software after a Bluetooth Disconnect HOW TO
GUIDE
Customer Experience Department February 2022
4 Click the Windows icon in the bottom left corner of your screen
5 Start typing “Bluetooth”
6 Select “Bluetooth & other devices settings”
7 Ensure Bluetooth toggle is set to “On”
8 Press the toggle button to turn
Bluetooth off and wait 15 seconds
before turning it back ON
At this point, the Trackit+ Software should be attempting to reconnect to the amplifier.
Wait 30-60 seconds to allow the software to reconnect.
15
seconds
Re-Connect Your T4A Amplifier to Trackit+ Software after a Bluetooth Disconnect HOW TO
GUIDE
Customer Experience Department February 2022
If the T4A does not reconnect to the software, then confirm that the selected COM port is correct, as follows:
1 On the right-hand side of the Bluetooth settings window OR at the bottom of the window click
“More Bluetooth options”
Check COM port is correct
2 Next, click the “COM Ports” tab and see which com port
is associated with the OUTGOING COM port. This is the
COM you will select back in Trackit Software. If there are
no COM ports listed, Call lifelines.
3 Go back into the Trackit+ software and under the Settings
tab, click on Options. Select the outgoing COM port that
was noted in step 2. You can then click “Edit” and type
in the word “Blue” to signify it is a Bluetooth connection
(If this is not already completed). You can now close the
options window.
2
3
Re-Connect Your T4A Amplifier to Trackit+ Software after a Bluetooth Disconnect HOW TO
GUIDE
Customer Experience Department February 2022
Your amplifier should now be reconnected and you can verify this by looking at the bottom left
corner of the Trackit Software
4 Click on the “Trackit Connect” button in the Home tab
• Ensure that the Amplifier is still on & ensure the
patient/amplifier is still within range of the unit
5 Change the COM drop-down menu to the correct COM
number that you just confirmed was the OUTGOING
direction in the Bluetooth settings
• Click the Connect button
If this does not reconnect your amplier please call the Lifelines Neuro Customer Support Team on
866-889-6505, M-F 7:30 - 5 CT.
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The Lifelines Neuro T4A is a wireless amplifier that allows you to record and monitor EEG signals from the convenience of your own home. It features Bluetooth connectivity for easy pairing with Trackit+ software and a long battery life for extended monitoring sessions.
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