Interface Inc. ● 7401 East Butherus Drive, Scottsdale, Arizona 85260 USA ● Phone 480.948.5555
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19. If you experience an issue where your Model BSC4 will not properly install, please
refer to the below notes that could be helpful.
a. The BSC4 uses a USB chip manufactured by FTDI and uses the COM
(i.e. VCOM) software model.
If you're using Windows 8, here is the driver package:
http://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.24%20WHQL%20Ce
rtified.zip
Please download (right-click above link and choose "save as") and unpack
the zip to a temporary directory, then follow the steps described in the
following document, starting from page 6:
http://www.ftdichip.com/Support/Documents/AppNotes/AN_234_FTDI_Dri
vers_Installation_Guide_for_Windows_8.pdf
If you're using Windows 10, you can download an executable here (direct
link):
http://www.ftdichip.com/Drivers/CDM/CDM21224_Setup.zip
Unpack the zip to a temporary directory, then follow the steps described in
the following document, again starting from page 6:
http://www.ftdichip.com/Support/Documents/InstallGuides/AN_396%20FT
DI%20Drivers%20Installation%20Guide%20for%20Windows%2010.pdf