*3J9337*
*3J9337*
3J9337
*D*
*D*
D
Troubleshooting
If you have additional questions about troubleshooting this device, please
visit www.kodak.com/go/5100aiosupport
PROBLEM:
I cannot print anything, the printer is locked-out after printing the calibration
sheet.
SOLUTION:
1. Are both the Black and Color lights solid red? YES
2. Did you already scan the Calibration Sheet?
NO - proceed to step 3.
YES - proceed to step 5.
3. Place calibration sheet on the scanner glass.
4. Press START.
Did this correct your problem?
YES - no further troubleshooting is necessary
NO - proceed to steps 5 through 8.
5. Reset power to printer by turning it OFF. Wait ten seconds and turn it
back ON.
6. After the printer finishes re-booting, check the position of the calibration
sheet on the scanner glass.
7. Press START.
Did this correct your problem?
YES - no further troubleshooting is necessary.
NO - contact Kodak service support.
PROBLEM:
I've put the calibration sheet on the scanner glass and nothing happened.
SOLUTION:
One of two scenarios may have occurred. Either the calibration sheet is not
positioned correctly (arrow not positioned in right corner) on the scanner
glass or the calibration sheet is skewed (not aligned squarely) on the scanner.
1. Verify that the calibration sheet is positioned correctly on the scanner glass.
2. Press START.
Did this correct your problem?
YES - no further troubleshooting is necessary.
NO - please contact Kodak service support.
PROBLEM:
I cannot get a calibration sheet to print.
SOLUTION:
When necessary, you can force a calibration sheet to print by following these
steps:
1. Make sure the photo paper tray is loaded and pushed in.
2. Press CANCEL and PHOTO simultaneously. Then press START.
3. When the print comes out, place it at the front-right corner of the scanner
glass, and press START.
PROBLEM:
I cannot print to my desired paper type.
SOLUTION:
Check to see if the photo tray is pushed in. You can do this by checking if the
green photo tray light is illuminated. If it is, all prints will be produced from
this tray. If you want to print from the main tray, pull out the photo tray by
lifting the lid and sliding the paper tray toward you (See step 6d).
PROBLEM:
I have a paper jam.
SOLUTION:
1. Press in the tabs on the rear access door to remove the door.
2. Gently pull the paper out of the rollers.
IMPORTANT: If the paper tears while removing it, check inside the
printer for torn pieces of paper and remove them. Additional jams are
likely to occur if all of the torn pieces are not removed.
3. Replace the rear access door. Gently push the door forward until it snaps
into place.
Helpful Tips
Pull out the output tray extender
to help collect your 8.5"x11"
prints.
The photo tray light illuminates
when the photo tray is pushed in.
To use the main paper tray,
disengage the photo tray by
pulling it towards you.
Identify Main Components
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Ph
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C
op
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Sc
a
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USB drive/
PictBridge port
Photo tray light
Photo tray
Paper-length guide
Output tray
Paper-width
guide
Main tray
Printer access
door
Scanner glass
Rear access
door
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Ch
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B
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5
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C
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C
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or
Ink
C
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Pa
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Power connector
USB port
Scanner lid
Control panel
Eastman Kodak Company
Rochester, NY 14650 U.S.A.
© Eastman Kodak Company, 2007
MC/MR/TM: Kodak, EasyShare.
The Bluetooth® trademarks are
owned by the Bluetooth SIG, Inc.
Printed in the U.S.A.
Windows® is a registered trademark
of Microsoft Corporation
Macintosh® is a registered
trademark of Apple Computer, Inc.
a) Remove the black ink
cartridge from it's bag.
b) Carefully remove and
discard the orange cap.
Handle ink cartridges
carefully to avoid ink
transfer.
Install Ink Cartridges
IMPORTANT: Insert ink
cartridges immediately
upon opening sealed bag.
4
c) Insert the black ink
cartridge into the
printhead.
1
0
10
Co
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o
r
Ink
Ca
r
t
ridge
10
f) Press down firmly on the
ink cartridge until you
hear it click into position.
It is normal for the printhead
to flex when inserting the
cartridge. You will not
damage the printer.
g) Close the printer access door.
d) Press down on the ink
cartridge until you hear
it click into position.
10
10
e) Open and uncap the color
ink cartridge. Insert it into
the printhead.
10
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Bla
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Ink
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f) Push firmly against the top
of the white label on the
printhead until it clicks into
place.
e) Place the printhead into
the carriage. Insert at the
angle shown.
Tip: The printhead requires a
firm push and makes an audible
click when locked into place.
IMPORTANT: Insert the
printhead immediately
upon opening sealed bag.
IMPORTANT: The printhead
is fragile. Handle carefully.
a) Lift the printer access door.
Make sure the orange tape
is removed from the carriage.
b) Remove the printhead from
it's bag.
c) Pull on the orange tab to
remove the protective
retainer.
Install Printhead
3
d) Carefully remove and discard
the clear plastic shield and the
orange protective cap.
IMPORTANT: Do not touch
the copper-colored contacts.
P
U
LL
IMPORTANT: The blue arrow in the corner of the calibration sheet
must point to the registration marks as shown.
a) Press Start. Wait two minutes
for the calibration sheet to print.
b) Remove the calibration sheet
from the output tray. Place it
face down and align to the front,
right corner of the scanner glass,
as shown.
c) Lower the scanner lid and
press Start. The ON/OFF
light will turn solid green
when the calibration is complete.
Remove the sheet from the
scanner glass.
Calibrate Printer
Tip: If the calibration sheet
does not print properly, see
the Troubleshooting section
in this setup poster.
6
IMPORTANT: Make sure that the photo tray is pushed in. The photo
tray light will be lit.
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tar
t
Ph
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C
op
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S
ca
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-ON
b) Press ON.
a) Connect the power supply
and adapter.
Connect Power
5
d) Lift the photo tray lid, then slide the
photo tray toward you to return to
main tray operation. The photo tray
light will turn off.
4x6
4x6
4
x
6
4
x
6
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ta
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Tagged
Check
Black Ink
Check
Color Ink
Check
Paper
PictBridge
Proofsheet
Transfer
Quantity
100%
Black
Color
Fit to Page
Cancel
Start
Photo
Scan
Copy
Photos
+
-
EasyShare 5100
All-in-One Printer
DPOF
Control Panel Features
If photo tray is engaged, toggles
between Transfer and Proofsheet.
If photo tray is not engaged, toggles
between Transfer and Photos
Indicates that a source with a DPOF
print file is detected
Toggles between 100% and Fit-to-Page
Toggles between Black and Color copies
Indicates PictBridge connectivity
Quantity display
Decreases the number of copies from 9-1
Increases the number of copies from 1-9
a) If not preinstalled, insert
the control panel overlay,
bottom end first.
b) Press down on all edges of
the overlay until it snaps
into position.
Install Control Panel
1
Unpack Printer
a) See box flaps for unpacking
instructions.
b) Remove all orange shipping
tape from the printer.
EasyShare 5100
All-in-One Printer
+
-
+
DPOF
Ta
g
ged
C
he
ck
B
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a
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Ink
C
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C
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Ink
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Pi
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Tr
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P
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DPOF
Q
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ti
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1
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Bla
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Co
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Fit
to
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+
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All-in-One Printer
IMPORTANT: Do not connect the USB cable to the printer until
instructed during software installation.
Is Further Troubleshooting Required?
Load Paper
2
IMPORTANT: Do not overload
the photo tray. Max 20 sheets.
1) Lift the photo tray lid. Insert
the photo paper glossy side
down.
3)
4)
1)
2)
b) Load plain white paper into the main tray.
a) Load photo paper into the photo tray.
2) Push the photo tray in
until it clicks into place.
NOTE: You can only print to
the photo tray when the photo
tray is pushed in.
3) Lower the photo tray lid.
Sta
rt
Sta
rt
More accessories
More options
More convenience
Kodak's Inkjet Photo Paper
Get prints that look great the first
time with Kodak's unique backprint
technology that automatically
enables optimized prints.
Two-sided Printing Accessory
It's easy to print both sides of your
document with the Kodak EasyShare
5000 Series Two-Sided Printing
Accessory.
ess Adapter
reless with the Kodak Wireless
SB Bluetooth Adapter.
Value Packs
Save up to 50% on everything you
print and pay as low as 10 cents a
print with our ink and paper Value
Packs
.
If you need further information to
help answer your questions,
please contact Technical Support
and have your KSN number ready.
Your KSN number can be found
on the unit after lifting the printer
access door as shown.
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Pap
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Start
All-in-One Printer
You can access and use the AiO Home Center by double-clicking on the
icon on your desktop.
Getting Started
The AiO Home Center will enable
you to copy, scan, and configure
your AiO Printer from the
computer. You can also launch
Kodak EasyShare software for
transferring, viewing, and working
with your digital pictures and
videos.
Windows
Macintosh
The AiO Home Center will enable
you to configure your AiO Printer
from the computer. You can also
order supplies and launch Kodak
EasyShare software for
transferring, viewing, and working
with your digital pictures and
videos. Use the Kodak EasyShare
AiO drivers to print and scan to
your AiO Printer.
www.kodak.com/go/5100aiosupport
Need More Help? Look here for answers:
Windows
Start All Programs Kodak
Macintosh
Library Documentation Kodak AiO Printers
KODAK SERVICE NUMBER
F330065
*F330065*
*F330065*
Vista XP
a) Load the Kodak EasyShare
CD into the CD-ROM drive.
If instructions do not appear,
click Start, then Run. Select
CD-ROM drive and type
setup.exe, then press ENTER.
b) If connected to the internet,
select Web Install to get the
latest upgrades for your
printer.
c) Follow the on screen prompts
to install the AiO Software.
Install Windows Software
IMPORTANT: Do not connect the USB cable to the printer until
instructed during software installation.
d) Connect the printer to
the USB port. Click Next
and follow the on screen
prompts.
e) When the EasyShare AiO dialog box appears, close the window.
If prompted, re-boot your
computer.
7
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Note: A USB 2.0 cable is required to connect your Kodak All-in-One printer
to your Windows or Macintosh OS computer. Available in the Kodak online
store or see your local retailer.
The KODAK EasyShare All-in-One Printer gives you more. Be sure to visit
our online store to select from our full line of supplies and accessories at
www.kodak.com/go/AiO.
The User Guide is installed with your Kodak AiO Software and is located:
User Guide
Install Macintosh Software
b) Download the EasyShare
AiO software from
www.kodak.com/go/5100aiosupport.
c) Double-click the .dmg file to
open it.
d) Wait for the Kodak EasyShare
Installer icon to appear on your
desktop and double-click on it.
a) Connect the USB cable to
the printer and your
computer.
e) Click on the Install Software.app
icon and follow the on screen
prompts.
10
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Print
Copy
Scan
All-in-One Printer
EasyShare 5100
Start Here
Sta
rt
Pho
t
o
Co
py
S
c
an
Box Contents
Software CD
and Brochure
Power Supply
and Adapter
Printhead
Control Panel Overlay
(may be pre-installed)
Tagged
Check
Black Ink
Check
Color Ink
Check
Paper
PictBridge
Proofsheet
Transfer
Quantity
100%
Black
Color
Fit to Page
Cancel
Start
Photo
Scan
Copy
Photos
EasyShare 5100
All-in-One Printer
DPOF
Sample Paper
Packs
Black and Color
Ink Cartridges
1
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/