Symmetricom GoWide 9.2 User manual

GoWide 9.2

G.shdsl Bridge/Router

User Manual

097-91023-01

Issue 1

February 2002

2

GoWide 9.2 G.shdsl Bridge/Router – User Manual

Contents

097-91023-01 Issue 1: February 2002

Symmetricom, Inc.

2300 Orchard Parkway

San Jose, CA 95131-1017

http://www.symmetricom.com

All product names, service marks, trademarks, and registered trademarks

used in this document are the property of their respective owners.

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FCC Regulatory Notice

According to Federal Communications Commission (FCC) Rules regarding radio frequency

emissions, the GoWide complies with FCC Part 15 for Class B computing devices. The following

paragraph is required by the FCC.

This equipment generates, uses and can radiate radio frequency energy and if not used in

accordance with the instruction manual, may cause interference to radio communications. It has

been tested and found to comply with the limits for a Class B computing device pursuant to Subpart

J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such

interference when operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user, at his own expense, will be

required to take whatever measures may be necessary to correct the interference.

If this equipment does cause harmful interference to radio or television reception, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Turn the equipment “OFF” and “ON”.

• Re-orient or relocate the receiving antenna.

• Increase distance between equipment and receiver.

• Connect the equipment to an outlet on a circuit different from which the receiver is connected.

Note:

Any changes or modifications not expressly approved by the grantee of this device could

void the user’s authority to operate the equipment.

Canadian D.O.C.

This product conforms with Canadian Class A Emissions Regulations.

Approvals

Safety: FCC Part 68, EN60950, UL 1950, C/UL to CSA 22.2 No.950, TUV, IC CS03

Emissions: FCC Part 15 Class B, EN55022/CISPR22 Class B

Immunity: EN55024

Warning:

Use a minimum of 26AWG line cord for the DSL connection.

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Introduction

The GoWide Broadband Intelligent Business Gateway (BIBG) is an emerging new class of CPE

device that grows with small to mid-sized networks without requiring service providers to change their

DSL provisioning. It provides symmetric high-speed data services to small to mid-sized businesses.

The GoWide enables service providers to provision DSL service reliably over 30,000 feet and saves

costs during deployment with faster service deployment, less truck rolls, and will generate significant

new revenue for high-speed data access.

It has demonstrable advantages, such as unrivaled rate/reach and tolerance to noise and bridged

taps, all of which will enable service providers to provide increased end user satisfaction. The

interactive GUI for Windows provides easy setup or change of configuration for either local or

remote administration and maintenance.

FOR TROUBLESHOOTING, PLEASE REFER TO THE TECHNICAL MANUAL.

Packing List

• One GoWide 9.2 G.shdsl Bridge/Router

•One Power cord

• One CD with documentation

•Four DSL cables (RJ-11)

• One Ethernet cable (RJ-45)

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Chapter 1 Product Description

GoWide 9.2 Feature Specifications . . . . . . . . . . . . . . . 10

G.shdsl Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ATM Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

LAN Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Routing Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Management Features . . . . . . . . . . . . . . . . . . . . . . 11

System Requirements . . . . . . . . . . . . . . . . . . . . . . . 12

GoWide 9.2 Hardware Specifications . . . . . . . . . . . . . 13

Physical Description . . . . . . . . . . . . . . . . . . . . . . . 13

Operating Environment . . . . . . . . . . . . . . . . . . . . . 13

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

GoWide 9.2 Front Panel. . . . . . . . . . . . . . . . . . . . . . . 14

GoWide 9.2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . 15

Parameters from Service Provider . . . . . . . . . . . . . . . . . . 16

Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

System Module . . . . . . . . . . . . . . . . . . . . . . . . . . 18

ATM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 2 Installation

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 20

PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 3 Bridge Mode Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 26

GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 26

Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 29

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Chapter 3 Bridge Mode Configuration (cont’d)

System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 32

WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 35

Quality of Service Setup . . . . . . . . . . . . . . . . . 35

WAN Port Configuration using RFC1483 . . . . . 37

WAN Port Configuration using PPPoE Relay . . . . 39

Advanced Configuration . . . . . . . . . . . . . . . . . . . . 41

Save/Restart Configuration . . . . . . . . . . . . . . . . . . 44

Internet Access Configuration . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 4 Router Mode Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 56

GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 56

Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 59

System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 62

WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 65

Quality of Service Setup . . . . . . . . . . . . . . . . . 65

WAN Port Configuration using IPOA . . . . . . . . 67

WAN Port Configuration using RFC1483 . . . . . 69

WAN Port Configuration using PPPoA Client . . . 71

WAN Port Configuration using PPPoE Client . . . 73

Advanced Configuration . . . . . . . . . . . . . . . . . . . . 75

Save/Restart Configuration . . . . . . . . . . . . . . . . . . 78

Internet Access Configuration . . . . . . . . . . . . . . . . . . . 83

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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Chapter 5 Gateway Mode Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 90

GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 90

Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 93

System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 96

WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 99

Quality of Service Setup . . . . . . . . . . . . . . . . . 99

WAN Port Configuration using RFC1483 . . . . . 101

WAN Port Configuration using PPPoE Relay . . . . 103

Advanced Configuration . . . . . . . . . . . . . . . . . . . . 105

Save/Restart Configuration . . . . . . . . . . . . . . . . . . 108

Internet Access Configuration . . . . . . . . . . . . . . . . . . . . 113

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Chapter 6 Support and Warranty Information

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 118

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Extended Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuration and Installation Support . . . . . . . . . . . . . . 118

Maintenance and Spares . . . . . . . . . . . . . . . . . . . . . . 119

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 119

Appendix A TCP/IP Protocol Installation

TCP/IP Protocol Installation. . . . . . . . . . . . . . . . . . . . . . 122

Appendix B Interface Pin Assignments

Interface Pin Assignments . . . . . . . . . . . . . . . . . . . . . . 126

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Appendix C Update GoWide 9.2 Firmware

Update GoWide 9.2 Firmware . . . . . . . . . . . . . . . . . . 128

Appendix D G.shdsl Configuration

G.shdsl Configuration . . . . . . . . . . . . . . . . . . . . . . . . 130

Service Parameters and Worksheet

Parameters from Service Provider . . . . . . . . . . . . . . . . . 134

Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 1

Product Description

This chapter provides a description of the

GoWide 9.2.

Chapter

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GoWide 9.2 Feature Specifications

G.shdsl Features

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System Requirements

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GoWide 9.2 Hardware Specifications

Physical Description

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GoWide 9.2 G.shdsl Bridge/Router – User Manual

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Table A. Front Panel Status Indicators

LEDs COLOR EXPLANATION

POWER GREEN ON: Device has power

OFF: Device has no power

ALARM RED ON: Device has DSL synchronization problem

OFF: No alarm

ATM ACT GREEN ON: Device has ATM activity

OFF: Device has no ATM activity

DSL SYNC GREEN* ON: DSL is synchronized

OFF: DSL is disabled

*When DSL SYNC LED is blinking, DSL is in handshake mode.

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GoWide 9.2 Rear Panel

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Table B. Rear Panel Connectors and Switches

Nomenclature Explanation

POWER SWITCH Allows GoWide to be turned ON or OFF.

AC POWER A receptacle for the power cord.

RESET SWITCH Returns GoWide to factory settings.

DSL PORTS RJ-11 ports for DSL connection which require RJ-11 cables (provided).

CONSOLE PORT For administrative use only.

ETHERNET PORTS Allows GoWide to establish a connection directly to a computer from any of its four

ports. An RJ-45 straight cable is provided and the modem has auto-crossing capability.

Therefore, connection to a computer or a hub can be made without changing the RJ-45

cable. Each of the four ports has two LEDs. The green LED remains on when linked to an

active Ethernet port and will blink when there is traffic. The yellow LED indicates the

speed utilized by GoWide. It will be lit when the speed is at 100 Mb/s and will be off

when the speed is 10 Mb/s.

POWER

SWITCH

AC

POWER

RESET

SWITCH

DSL

PORTS

CONSOLE

PORT

ETHERNET

PORTS

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Parameters from Service Provider

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Worksheet

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 '166HFRQGDU\,3$GGUHVV BBBBBBBBBBBB

 'RPDLQ$GGUHVV BBBBBBBBBBBB

 9&,YDOXHGHIDXOWYFL  BBB

 93,YDOXHGHIDXOWYSL  BBB

 'RPDLQ1DPH BBBBBBBBBBBBBBBBBBBBBBBB

 +RVW1DPH BBBBBBBBBBBBBBBBBBBBBBBB

Note:

,I9&,93,YDOXHVDUHWKHVDPHDVWKHGHIDXOWYDOXHVQRFKDQJHVDUHUHTXLUHG

LQWKHEULGJHPRGH

Note:

$QH[WUDFRS\RIWKLVSDJHLVSURYLGHGRQWKHODVWSDJHRIWKLVPDQXDO

18

GoWide 9.2 G.shdsl Bridge/Router – User Manual

Product Description

097-91023-01 Issue 1: February 2002

SSSSSSSSSSSS SSSSSSSSSS SSSSSSS S SSS SSSSSSS

1

Default Settings

System Module

 ,3$GGUHVV 

 3DVVZRUG SDVVZRUGPLQLPXPDOSKDEHWLFFKDUDFWHUV

 /DQJXDJH (QJOLVK

ATM Module

 93, 

 9&, 

 (QFDSVXODWLRQW\SH //&

 (QFDSVXODWLRQSURWRFRO 5)&%ULGJHG

Chapter 2

Installation

This chapter provides installation information for

the GoWide 9.2.

20

GoWide 2.3 G.shdsl Bridge/Router – User Manual

Installation

097-91021-01 Issue 1: February 2002

SSSSSSSSSSSS SSSSSSSSSS SSSSSSS S SSS SSSSSSS

2

Hardware Installation

)LJXUHVKRZVWKHFDEOHFRQQHFWLRQVWRWKH*R:LGHUHDUSDQHO&RQQHFWLQJWKH

3&WRWKH(WKHUQHWSRUWLVGHVFULEHGLQ3URFHGXUH$

Figure 3. GoWide 9.2 Rear Panel Cable Connections

Procedure A. PC Connection to the Ethernet Port

Step Procedure

1 Check that the Ethernet card and the TCP/IP protocol are installed on the PC before beginning installation. (If

the TCP/IP protocol is not installed, go to Appendix A for the installation procedures.)

2 Connect the Ethernet cable from any of the four GoWide 9.2 Ethernet ports to the PC NIC card or the server

NIC card.

3 Connect one end of the DSL cable to the DSL wall jack and the other end to the “DSL RJ-11” receptacle on the

back of the GoWide 9.2.

4 Connect one end of the power cord to the wall jack and the other end to the “AC POWER” receptacle on the

GoWide 9.2.

5 Turn on the GoWide 9.2 by placing the ON/OFF switch in the back of the device to the ON position. The

Power LED must be a steady green. The Sync LED will initially be a blinking green and will become a steady

green once the connection is established.

End of Procedure

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6:,7&+

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Symmetricom GoWide 9.2 User manual

Symmetricom GoWide 9.2 User manual

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