Lincoln 2014 MKZ Hybrid Owner's manual

Category
Cars
Type
Owner's manual
June 2013
First Printing
Owner’s Manual
Lincoln MKZ Hybrid
Litho in U.S.A.
EH6J 19A321 EA
Owner’s Manual
2014 MKZ Hybrid
Owner’s Manual
2014 MKZ Hybrid
lincolnowner.com lincolncanada.com
y
brid
The information contained in this publication was correct at the time of going to print. In the
interest of continuous development, we reserve the right to change specifications, design or
equipment at any time without notice or obligation. No part of this publication may be
reproduced, transmitted, stored in a retrieval system or translated into any language in any
form by any means without our written permission. Errors and omissions excepted.
© Lincoln 2013
All rights reserved.
Part Number: 20130517182749
Introduction
About This Manual..................................7
Symbols Glossary....................................7
Data Recording........................................9
California Proposition 65.....................11
Perchlorate................................................11
Lincoln Credit...........................................12
Replacement Parts
Recommendation..............................12
Special Notices.......................................13
Mobile Communications
Equipment............................................13
Export Unique Options........................13
Child Safety
General Information.............................15
Child Seat Positioning..........................17
Booster Seats..........................................18
Installing Child Seats............................21
Child Safety Locks................................29
Safety Belts
Principle of Operation..........................31
Fastening the Safety Belts................32
Safety Belt Height Adjustment.......36
Safety Belt Warning Lamp and
Indicator Chime.................................37
Safety Belt Minder................................38
Child Restraint and Safety Belt
Maintenance......................................39
Personal Safety
System™
Personal Safety System™.................41
Supplementary Restraints
System
Principle of Operation.........................42
Driver and Passenger Airbags..........43
Knee Airbag............................................44
Front Passenger Sensing
System..................................................45
Side Airbags............................................47
Side Curtain Airbags............................48
Crash Sensors and Airbag
Indicator...............................................50
Airbag Disposal.......................................51
Keys and Remote
Controls
General Information on Radio
Frequencies.........................................52
Remote Control.....................................53
Replacing a Lost Key or Remote
Control..................................................56
MyKey™
Principle of Operation.........................57
Creating a MyKey..................................58
Clearing All MyKeys.............................58
Checking MyKey System
Status...................................................59
Using MyKey With Remote Start
Systems...............................................59
MyKey Troubleshooting.....................59
Locks
Locking and Unlocking.......................62
Keyless Entry...........................................67
Interior Luggage Compartment
Release.................................................70
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Table of Contents
Security
Passive Anti-Theft System................72
Anti-Theft Alarm...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control.........................................76
Voice Control...........................................77
Cruise Control.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers...............................79
Autowipers..............................................79
Windshield Washers...........................80
Lighting
Lighting Control.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control........84
Front Fog Lamps...................................85
Direction Indicators..............................85
Interior Lamps.......................................86
Adaptive Headlamps...........................87
Windows and Mirrors
Power Windows....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92
Sun Shades.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and
Indicators...........................................102
Information Displays
General Information..........................103
Information Messages........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium
AM/FM/CD........................................135
Media Hub..............................................136
Climate Control
Automatic Climate Control.............138
Hints on Controlling the Interior
Climate...............................................139
Heated Windows and Mirrors........140
Cabin Air Filter.......................................141
Remote Start.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function................................147
Rear Seats.............................................149
Heated Seats........................................150
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Table of Contents
Ventilated Seats...................................151
Rear Seat Armrest...............................152
Universal Garage Door
Opener
Universal Garage Door Opener......153
Auxiliary Power Points
Auxiliary Power Points......................158
Storage Compartments
Center Console....................................160
Overhead Console..............................160
Starting and Stopping the
Engine
General Information............................161
Keyless Starting....................................161
Starting a Gasoline Engine..............162
Engine Block Heater...........................164
Unique Driving Character-
istics
Hybrid Electric Vehicle......................166
Fuel and Refueling
Safety Precautions..............................172
Fuel Quality............................................173
Running Out of Fuel............................173
Refueling.................................................175
Fuel Consumption..............................178
Emission Control System.................179
High Voltage Battery
General Information...........................182
High Voltage Battery Cut-Off
Switch.................................................183
Transmission
Automatic Transmission..................185
Brakes
General Information..........................190
Hints on Driving With Anti-Lock
Brakes...................................................191
Electric Parking Brake.........................191
Hill Start Assist....................................194
Traction Control
Principle of Operation.......................195
Using Traction Control......................195
Stability Control
Principle of Operation.......................196
Using Stability Control......................197
Parking Aids
Parking Aid............................................198
Active Park Assist..............................200
Rear View Camera.............................205
Cruise Control
Principle of Operation......................209
Using Cruise Control.........................209
Using Adaptive Cruise Control.......210
Driving Aids
Driver Alert.............................................218
Lane Keeping System........................219
Blind Spot Monitor.............................224
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Table of Contents
Collision Warning System...............229
Steering..................................................232
Drive Control.........................................233
Load Carrying
Load Limit.............................................235
Towing
Towing a Trailer...................................243
Transporting the Vehicle.................243
Towing the Vehicle on Four
Wheels...............................................244
Driving Hints
Breaking-In...........................................246
Economical Driving...........................246
Driving Through Water.....................246
Floor Mats..............................................247
Roadside Emergencies
Roadside Assistance........................249
Hazard Warning Flashers................250
Fuel Shutoff.........................................250
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....254
Post-Crash Alert System.................256
Customer Assistance
Getting the Services You Need......257
In California (U.S. Only)...................258
The Better Business Bureau (BBB)
Auto Line Program (U.S.
Only)...................................................259
Utilizing the Mediation/Arbitration
Program (Canada Only).............260
Getting Assistance Outside the U.S.
and Canada.......................................261
Ordering Additional Owner's
Literature...........................................262
Reporting Safety Defects (U.S.
Only)...................................................263
Reporting Safety Defects (Canada
Only)...................................................263
Fuses
Changing a Fuse.................................264
Fuse Specification Chart.................265
Maintenance
General Information..........................276
Opening and Closing the Hood......277
Under Hood Overview - 2.0L
Hybrid..................................................277
Engine Oil Dipstick.............................279
Engine Oil Check.................................279
Oil Change Indicator Reset.............279
Engine Coolant Check.....................280
Automatic Transmission Fluid
Check..................................................285
Brake Fluid Check..............................285
Power Steering Fluid Check...........285
Fuel Filter..............................................286
Washer Fluid Check..........................286
Changing the 12V Battery...............286
Checking the Wiper Blades............288
Changing the Wiper Blades...........288
Changing the Engine Air Filter.......289
Adjusting the Headlamps...............290
Changing a Bulb..................................291
Bulb Specification Chart.................292
4
Table of Contents
Vehicle Care
General Information..........................293
Cleaning Products..............................293
Cleaning the Exterior.........................293
Repairing Minor Paint Damage......294
Waxing...................................................294
Cleaning the Engine..........................295
Cleaning the Windows and Wiper
Blades................................................295
Cleaning the Interior.........................296
Cleaning the Instrument Panel and
Instrument Cluster Lens..............297
Cleaning Leather Seats....................297
Cleaning the Alloy Wheels.............298
Vehicle Storage...................................299
Wheels and Tires
Temporary Mobility Kit.....................302
Tire Pressure Monitoring
System...............................................308
Tire Care..................................................312
Using Snow Chains............................327
Technical Specifications.................328
Capacities and Specific-
ations
Engine Specifications.......................329
Motorcraft Parts.................................330
Vehicle Identification Number........331
Vehicle Certification Label..............332
Transmission Code
Designation.......................................332
Technical Specifications.................334
Accessories
Accessories...........................................337
Ford Extended Service
Plan (ESP)
Ford Extended Service Plan
(ESP)..................................................339
MyLincoln Touch
General Information..........................342
Settings..................................................352
Entertainment.....................................365
Phone.....................................................386
Electric Vehicle Information...........393
Information..........................................398
Climate...................................................410
Navigation..............................................413
Appendices
End User License Agreement........424
Scheduled Maintenance
General Maintenance
Information......................................442
Normal Scheduled
Maintenance...................................446
Special Operating Conditions
Scheduled Maintenance.............448
Scheduled Maintenance
Record................................................449
5
Table of Contents
6
ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time
to get to know your vehicle by reading
this manual. The more that you know
about it, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available
throughout the range of available
models, sometimes even before they
are generally available. It may describe
options not fitted to your vehicle.
Note: Some of the illustrations in this
manual may be used for different
models, so may appear different to you
on your vehicle. However, the essential
information in the illustrations is
always correct.
Note: Always use and operate your
vehicle in line with all applicable laws
and regulations.
Note: Pass on this manual when
selling your vehicle. It is an integral part
of the vehicle.
This manual may qualify the location
of a component as left-hand side or
right-hand side. The side is
determined when facing forward in
the seat.
E154903
Right-hand sideA
Left-hand sideB
Protecting the Environment
You must play your part in protecting
the environment. Correct vehicle
usage and the authorized disposal of
waste, cleaning and lubrication
materials are significant steps toward
this aim.
SYMBOLS GLOSSARY
These are some of the symbols you
may see on your vehicle.
Safety alert
7
Introduction
See Owner's Manual
E162384
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
Introduction
E91392
Heated windshield
Interior luggage
compartment release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle
are capable of collecting and storing
diagnostic information about your
vehicle. This potentially includes
information about the performance
or status of various systems and
modules in the vehicle, such as engine,
throttle, steering or brake systems. In
order to properly diagnose and service
your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among
them vehicle diagnostic information
received through a direct connection
to your vehicle when diagnosing or
servicing your vehicle. Additionally,
when your vehicle is in for service or
repair, Ford Motor Company, Ford of
Canada, and service and repair
facilities may access or share among
them data for vehicle improvement
purposes. For U.S. only (if equipped),
if you choose to use the SYNC Vehicle
9
Introduction
Health Report, you consent that
certain diagnostic information may
also be accessed electronically by
Ford Motor Company and Ford
authorized service facilities, and that
the diagnostic information may be
used for any purpose. See MyLincoln
Touch (page 342).
Event Data Recording
This vehicle is equipped with an
event data recorder. The main
purpose of an event data recorder
is to record, in certain crash or near
crash-like situations, such as an
airbag deployment or hitting a
road obstacle; this data will assist
in understanding how a vehicles
systems performed. The event
data recorder is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30
seconds or less.
The event data recorder in this
vehicle is designed to record such
data as:
How various systems in your
vehicle were operating;
Whether or not the driver and
passenger safety belts were
buckled/fastened;
How far (if at all) the driver was
depressing the accelerator
and/or the brake pedal; and
How fast the vehicle was
travelling; and
Where the driver was
positioning the steering wheel.
This data can help provide a better
understanding of the
circumstances in which crashes
and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data is recorded by the event data
recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age,
and crash location) is recorded (see
limitations regarding 911 Assist and
Traffic, directions and Information
privacy below). However, parties,
such as law enforcement, could
combine the event data recorder
data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an event
data recorder, special equipment
is required, and access to the
vehicle or the event data recorder
is needed. In addition to the
vehicle manufacturer, other
parties, such as law enforcement,
that have such special equipment,
can read the information if they
have access to the vehicle or the
event data recorder. Ford Motor
Company and Ford of Canada do
not access event data recorder
information without obtaining
consent, unless pursuant to court
order or where required by law
enforcement, other government
10
Introduction
authorities or other third parties
acting with lawful authority. Other
parties may seek to access the
information independently of Ford
Motor Company and Ford of
Canada.
Note: Including to the extent that
any law pertaining to Event Data
Recorders applies to SYNC or its
features, please note the following:
Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may,
through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in
a crash involving the deployment of
an airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911
Assist may also be capable of being
used to electronically or verbally
provide to 911 operators the vehicle
location (such as latitude and
longitude), and/or other details
about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not activate the 911 Assist feature.
See MyLincoln Touch (page 342).
Additionally, when you connect to
Traffic, Directions and Information
(if equipped, U.S. only), the service
uses GPS technology and
advanced vehicle sensors to
collect the vehicle’s current
location, travel direction, and
speed (“vehicle travel
information”), only to help provide
you with the directions, traffic
reports, or business searches that
you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and
the vendors it uses to provide you
with this information do not store
your vehicle travel information.
For more information, see Traffic,
Directions and Information, Terms
and Conditions. See MyLincoln
Touch (page 342).
CALIFORNIA PROPOSITION
65
WARNING
Some constituents of engine
exhaust, certain vehicle
components, certain fluids contained
in vehicles and certain products of
component wear contain or emit
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information visit:
11
Introduction
Web Address
www.dtsc.ca.gov/hazardouswaste/
perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement
Parts
Genuine Ford and Motorcraft
replacement parts are the only
replacement parts that benefit from
a Ford Warranty. Damage caused to
your vehicle as a result of the failure
of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and
conditions of the Ford Warranty.
12
Introduction
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by
your vehicle’s New Vehicle Limited
Warranty, refer to the Warranty
Manual that is provided to you along
with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is
fitted with sophisticated electronic
controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 42).
Front seat mounted rear-facing
child or infant seats should
NEVER be placed in front of an active
passenger airbag.
MOBILE
COMMUNICATIONS
EQUIPMENT
Using mobile communications
equipment is becoming increasingly
important in the conduct of business
and personal affairs. However, you
must not compromise your own or
others’ safety when using such
equipment. Mobile communications
can enhance personal safety and
security when appropriately used,
particularly in emergency situations.
Safety must be paramount when
using mobile communications
equipment to avoid negating these
benefits. Mobile communication
equipment includes, but is not limited
to, cellular phones, pagers, portable
email devices, text messaging devices
and portable two-way radios.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with
features and options that are different
from the features and options that are
described in this Owner’s Manual. A
market unique supplement may be
supplied that complements this book.
By referring to the market unique
supplement, if provided, you can
properly identify those features,
recommendations and specifications
that are unique to your vehicle. This
Owners Manual is written primarily
13
Introduction
for the U.S. and Canadian Markets.
Features or equipment listed as
standard may be different on units
built for Export. Refer to this
Owners Manual for all other
required information and
warnings.
14
Introduction
GENERAL INFORMATION
See the following sections for
directions on how to properly use
safety restraints for children.
WARNINGS
Always make sure your child is
secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must
be bought separately from your
vehicle. Failure to follow these
instructions and guidelines may result
in an increased risk of serious injury or
death to your child.
All children are shaped
differently. The
recommendations for safety restraints
are based on probable child height,
age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford
recommends checking with a NHTSA
WARNINGS
Certified Child Passenger Safety
Technician (CPST) and consult your
pediatrician to make sure your child
seat is appropriate for your child, and
is compatible with and properly
installed in your vehicle. To locate a
child seat fitting station and CPST,
contact the NHTSA toll free at
1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John
Ambulance office for referral to a
CPST or for further information,
contact your provincial ministry of
transportation, locate your local St.
John Ambulance office by searching
for St. John Ambulance on the
internet, or Transport Canada at
1-800-333-0371
(http://www.tc.gc.ca). Failure to
properly restrain children in safety
seats made especially for their height,
age, and weight may result in an
increased risk of serious injury or death
to your child.
15
Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or ageChild
Use a child safety seat
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or
less (generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no
longer properly fit in a child safety
seat (generally children who are less
than 4 ft. 9 in. (1.45 m) tall, are
greater than age four and less than
age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100
lb (45 kg) if recommended by your
child restraint manufacturer).
Small chil-
dren
Use a vehicle safety belt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat back
upright.
Children who have outgrown or no
longer properly fit in a belt-posi-
tioning booster seat (generally chil-
dren who are at least 4 ft. 9 in. (1.45
m) tall or greater than 80 lb (36 kg)
or 100 lb (45 kg) if recommended by
child restraint manufacturer).
Larger chil-
dren
16
Child Safety
You are required by law to properly
use safety seats for infants and
toddlers in the United States and
Canada.
Many states and provinces require
that small children use approved
booster seats until they reach age
eight, a height of 4 feet 9 inches
(1.45 meters) tall, or 80 pounds
(36 kilograms). Check your local
and state or provincial laws for
specific requirements about the
safety of children in your vehicle.
When possible, always properly
restrain children 12 years of age
and under in a rear seating position
of your vehicle. Accident statistics
suggest that children are safer
when properly restrained in the
rear seating positions than in a
front seating position. See Front
Passenger Sensing System
(page 45).
CHILD SEAT POSITIONING
WARNINGS
Airbags can kill or injure a child
in a child seat. Never place a
rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the vehicle seat upon
which the child seat is installed all the
way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If
all children cannot be seated and
restrained properly in a rear seating
position, properly restrain the largest
child in the front seat.
WARNINGS
Always carefully follow the
instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age.
Follow the child restraint
manufacturer's instructions and
warnings provided for installation and
use in conjunction with the
instructions and warnings provided by
your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your
child's height, age, or weight or does
not properly fit the child may increase
the risk of serious injury or death.
Never let a passenger hold a
child on his or her lap while your
vehicle is moving. The passenger
cannot protect the child from injury in
a crash, which may result in serious
injury or death.
Never use pillows, books, or
towels to boost a child. They can
slide around and increase the
likelihood of injury or death in a crash.
Always restrain an unoccupied
child seat or booster seat. These
objects may become projectiles in a
crash or sudden stop, which may
increase the risk of serious injury.
Never place, or allow a child to
place, the shoulder belt under a
child's arm or behind the back
because it reduces the protection for
the upper part of the body and may
increase the risk of injury or death in a
crash.
17
Child Safety
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Lincoln 2014 MKZ Hybrid Owner's manual

Category
Cars
Type
Owner's manual

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