RAM 2020 ProMaster City Owner's manual

Printed in the U.S.A.

Ram is a re

gistered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC.

App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

OWNER’S MANUAL

2020

RAM PROMASTER CITY

RAM promaster city

2020

20_VM_OM_EN_USC

RAM PROMASTER CITY

FIRST Edition

Owner’s Manual

INSTALLATION OF RADIO TRANSMITTING

EQUIPMENT

Special design considerations are incorporated into this

vehicle’s electronic system to provide immunity to radio

frequency signals. Mobile two-way radios and telephone

equipment must be installed properly by trained person-

nel. The following must be observed during installation.

The positive power connection should be made

directly to the baery and fused as close to the baery as

possible. The negative power connection should be made

to body sheet metal adjacent to the negative baery

connection. This connection should not be fused.

Antennas for two-way radios should be mounted on

the roof or the rear area of the vehicle. Care should be

used in mounting antennas with magnet bases. Magnets

may aect the accuracy or operation of the compass on

vehicles so equipped.

The antenna cable should be as short as practical and

routed away from the vehicle wiring when possible. Use

only fully shielded coaxial cable.

Carefully match the antenna and cable to the radio to

ensure a low Standing Wave Ratio (SWR).

Mobile radio equipment with output power greater than

normal may require special precautions.

All installations should be checked for possible

interference between the communications equipment

and the vehicle’s electronic systems.

Operating, servicing and maintaining a

passenger vehicle or o-highway motor

vehicle can expose you to chemicals inclu-

ding engine exhaust, carbon monoxide,

phthalates, and lead, which are known to

the State of California to cause cancer and

birth defects or other reproductive harm.

To minimize exposure, avoid breathing

exhaust, do not idle the engine except as ne-

cessary, service your vehicle in a well-ven-

tilated area and wear gloves or wash

your hands frequently when servicing

your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

WARNING:

VEHICLES SOLD IN CANADA

With respect to any vehicles sold in Canada, the name

FCA US LLC shall be deemed to be deleted and the

name FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of

accidents.

Your driving ability can be seriously impaired with

blood alcohol levels far below the legal minimum. If

you are drinking, don’t drive. Ride with a designated

non-drinking driver, call a cab, a friend, or use public

transportation.

This manual illustrates and describes the operation

of features and equipment that are either standard or

optional on this vehicle. This manual may also include

a description of features and equipment that are no

longer available or were not ordered on this vehicle.

Please disregard any features and equipment described

in this manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in

design and specications, and/or make additions to

or improvements to its products without imposing

any obligation upon itself to install them on products

previously manufactured.

Driving after drinking can lead to an accident.

Your perceptions are less sharp, your reexes are

slower, and your judgment is impaired when you

have been drinking. Never drink and then drive.

WARNING!

INSTALLATION OF RADIO TRANSMITTING

EQUIPMENT

Special design considerations are incorporated into this

vehicle’s electronic system to provide immunity to radio

frequency signals. Mobile two-way radios and telephone

equipment must be installed properly by trained person-

nel. The following must be observed during installation.

The positive power connection should be made

directly to the baery and fused as close to the baery as

possible. The negative power connection should be made

to body sheet metal adjacent to the negative baery

connection. This connection should not be fused.

Antennas for two-way radios should be mounted on

the roof or the rear area of the vehicle. Care should be

used in mounting antennas with magnet bases. Magnets

may aect the accuracy or operation of the compass on

vehicles so equipped.

The antenna cable should be as short as practical and

routed away from the vehicle wiring when possible. Use

only fully shielded coaxial cable.

Carefully match the antenna and cable to the radio to

ensure a low Standing Wave Ratio (SWR).

Mobile radio equipment with output power greater than

normal may require special precautions.

All installations should be checked for possible

interference between the communications equipment

and the vehicle’s electronic systems.

Operating, servicing and maintaining a

passenger vehicle or o-highway motor

vehicle can expose you to chemicals inclu-

ding engine exhaust, carbon monoxide,

phthalates, and lead, which are known to

the State of California to cause cancer and

birth defects or other reproductive harm.

To minimize exposure, avoid breathing

exhaust, do not idle the engine except as ne-

cessary, service your vehicle in a well-ven-

tilated area and wear gloves or wash

your hands frequently when servicing

your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

WARNING:

VEHICLES SOLD IN CANADA

With respect to any vehicles sold in Canada, the name

FCA US LLC shall be deemed to be deleted and the

name FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of

accidents.

Your driving ability can be seriously impaired with

blood alcohol levels far below the legal minimum. If

you are drinking, don’t drive. Ride with a designated

non-drinking driver, call a cab, a friend, or use public

transportation.

This manual illustrates and describes the operation

of features and equipment that are either standard or

optional on this vehicle. This manual may also include

a description of features and equipment that are no

longer available or were not ordered on this vehicle.

Please disregard any features and equipment described

in this manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in

design and specications, and/or make additions to

or improvements to its products without imposing

any obligation upon itself to install them on products

previously manufactured.

Driving after drinking can lead to an accident.

Your perceptions are less sharp, your reexes are

slower, and your judgment is impaired when you

have been drinking. Never drink and then drive.

WARNING!

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

1 INTRODUCTION .................................................................................................................................................................................10

2 GETTING TO KNOW YOUR VEHICLE .........................................................................................................................................13

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ................................................................................................................75

4 SAFETY ...................................................................................................................................................................................................97

5 STARTING AND OPERATING ......................................................................................................................................................157

6 IN CASE OF EMERGENCY ..............................................................................................................................................................199

7 SERVICING AND MAINTENANCE .............................................................................................................................................241

8 TECHNICAL SPECIFICATIONS ....................................................................................................................................................294

9 MULTIMEDIA ....................................................................................................................................................................................305

10 CUSTOMER ASSISTANCE .............................................................................................................................................................329

11 INDEX ....................................................................................................................................................................................................335

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 1

2

INTRODUCTION

 INTRODUCTION ..............................................................10

 HOW TO USE THIS MANUAL .......................................11

 Essential Information....................................................11

 Symbols...........................................................................11

 WARNINGS AND CAUTIONS .......................................12

 VAN CONVERSIONS/CAMPERS ................................12

 VEHICLE MODIFICATIONS/ALTERATIONS ...........12

GETTING TO KNOW YOUR VEHICLE

 KEYS .....................................................................................13

 Key Fob ...........................................................................13

 To Lock The Doors ........................................................15

 Sound Horn With Lock.................................................15

 Key Fob Battery Replacement......................................15

 Programming Additional Key Fobs ..........................16

 General Information......................................................16

 IGNITION SWITCH ..........................................................17

 Ignition Key Removal .................................................17

 Key-In-Ignition Reminder ...........................................18

 SENTRY KEY .....................................................................19

 Replacement Keys ........................................................19

 General Information......................................................20

 VEHICLE SECURITY ALARM — IF EQUIPPED .........21

 To Arm The System.......................................................21

 To Disarm The System..................................................21

 Rearming Of The System..............................................21

 Security System Manual Override ..............................21

 DOORS .................................................................................22

 Door Locks .....................................................................22

 Sliding Side Door...........................................................24

 Child Lock System.........................................................27

 Double Rear Swing Doors ............................................28

 SEATS ................................................................................29

 Manual Adjustment (Front Seats) ...............................30

 Heated Seats — If Equipped ........................................32

 Folding Rear Seat — If Equipped................................33

 HEAD RESTRAINTS .........................................................34

 Front Adjustment...........................................................35

 Rear Adjustment............................................................35

 Front Removal................................................................36

 Rear Removal .................................................................37

 STEERING WHEEL ............................................................38

 Tilt/Telescoping Steering Column ...........................38

 MIRRORS ............................................................................38

 Inside Day/Night Mirror — If Equipped ..................38

 Outside Mirrors .............................................................39

 Power Outside Mirrors — If Equipped .....................41

 Vanity Mirror .................................................................42

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 2

3

 EXTERIOR LIGHTS ..........................................................43

 Multifunction Lever ......................................................43

 Headlights .....................................................................43

 Daytime Running Lights — If Equipped ..................43

 High Beams ....................................................................44

 Flash-To-Pass ................................................................44

 Parking Lights ...............................................................44

 Follow Me Home/Headlight Delay ...........................44

 Fog Lights — If Equipped ...........................................45

 Turn Signals....................................................................45

 Lane Change Assist.......................................................45

 INTERIOR LIGHTS ............................................................46

 Courtesy/Interior Lights..............................................46

 WIPERS AND WASHERS ..............................................50

 Front Wiper Operation .................................................50

 Rear Wiper Operation — If Equipped........................52

 CLIMATE CONTROLS .....................................................53

 Manual Climate Control Overview ............................53

 Climate Control Functions ...........................................56

 Operating Tips ...............................................................57

 WINDOWS ..........................................................................60

 Power Windows — If Equipped ................................60

 Window Bar Grates — If Equipped............................63

 Wind Buffeting ..............................................................63

 HOOD ...................................................................................64

 Opening...........................................................................64

 Closing.............................................................................65

 CARGO AREA FEATURES ............................................66

 Rear Cargo Tie-Downs ................................................66

 INTERNAL EQUIPMENT .................................................68

 Storage.............................................................................68

 Cupholders ....................................................................69

 Power Outlets ................................................................70

 ROOF RACK — IF EQUIPPED .........................................72

GETTING TO KNOW YOUR INSTRUMENT

PANEL

 INSTRUMENT CLUSTER..................................................75

 Instrument Cluster Descriptions .................................76

 INSTRUMENT CLUSTER DISPLAY ...............................77

 Location And Controls..................................................77

 Change Engine Oil — If Equipped ...........................80

 Instrument Cluster Display Menu Items....................80

 TRIP COMPUTER ...............................................................82

 Trip Button......................................................................82

 Trip Functions ...............................................................83

 Values Displayed...........................................................83

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 3

4

 WARNING LIGHTS AND MESSAGES ..........................84

 Red Warning Lights ......................................................84

 Yellow Warning Lights.................................................88

 Green Indicator Lights..................................................92

 Blue Indicator Lights.....................................................93

 ONBOARD DIAGNOSTIC SYSTEM — OBD II.............94

 Onboard Diagnostic System (OBD II)

Cybersecurity .................................................................94

 EMISSIONS INSPECTION AND MAINTENANCE

PROGRAMS .......................................................................95

SAFETY

 SAFETY FEATURES ...........................................................97

 Four-Wheel Anti-Lock Brake System (ABS) ............97

 Electronic Brake Control (EBC) System ....................98

 AUXILIARY DRIVING SYSTEMS..................................103

 Tire Pressure Monitoring System (TPMS) .............103

 OCCUPANT RESTRAINT SYSTEMS ...........................108

 Occupant Restraint Systems ......................................108

 Important Safety Precautions ....................................108

 Seat Belt Systems ........................................................109

 Supplemental Restraint Systems (SRS) ....................120

 Child Restraints .........................................................133

 Transporting Pets .....................................................153

 SAFETY TIPS ...................................................................153

 Transporting Passengers ............................................153

 Exhaust Gas ..............................................................153

 Safety Checks You Should Make Inside

The Vehicle ..................................................................154

 Periodic Safety Checks You Should Make Outside

The Vehicle ...................................................................156

STARTING AND OPERATING

 STARTING THE ENGINE ..............................................157

 Automatic Transmission.............................................157

 Normal Starting ...........................................................157

 Cold Weather Operation ...........................................158

 Extended Park Starting...............................................158

 If Engine Fails To Start ..............................................158

 After Starting................................................................159

 ENGINE BLOCK HEATER — IF EQUIPPED .............159

 ENGINE BREAK-IN RECOMMENDATIONS ............160

 PARKING BRAKE ...........................................................161

 AUTOMATIC TRANSMISSION ....................................163

 Key Ignition Park Interlock ........................................164

 Brake/Transmission Shift Interlock System............164

 Nine-Speed Automatic Transmission ......................164

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 4

5

 POWER STEERING .........................................................171

 Power Steering Fluid Check ......................................171

 SPEED CONTROL — IF EQUIPPED .............................172

 To Activate ...................................................................172

 To Set A Desired Speed ..............................................173

 To Vary The Speed Setting.........................................173

 To Accelerate For Passing ..........................................174

 To Resume Speed ........................................................175

 To Deactivate ...............................................................175

 PARKSENSE REAR PARK ASSIST —

IF EQUIPPED ...................................................................175

 ParkSense Rear Park Assist Sensors .........................176

 ParkSense Rear Park Assist Alerts............................176

 ParkSense Rear Park Assist Failure Indications......177

 Cleaning The ParkSense Rear Park Assist

System ...........................................................................178

 ParkSense Rear Park Assist System Usage

Precautions ...................................................................178

 PARKVIEW REAR BACK UP CAMERA .....................179

 REFUELING THE VEHICLE ..........................................181

 VEHICLE LOADING ......................................................182

 Vehicle Certification Label .......................................182

 Gross Vehicle Weight Rating (GVWR) ...................183

 Gross Axle Weight Rating (GAWR) .........................183

 Tire Size.........................................................................183

 Rim Size.........................................................................183

 Inflation Pressure.........................................................183

 Curb Weight .................................................................183

 Overloading..................................................................183

 Loading ......................................................................184

 TRAILER TOWING ........................................................184

 Common Towing Definitions ....................................184

 Trailer Hitch Classification.........................................187

 Trailer Towing Weights (Maximum Trailer

Weight Ratings) .........................................................188

 Trailer And Tongue Weight ......................................188

 Towing Requirements ................................................189

 Towing Tips .................................................................193

 RECREATIONAL TOWING

(BEHIND MOTORHOME, ETC.) ...................................195

 Towing This Vehicle Behind Another Vehicle ......195

 Recreational Towing — Automatic Transmission ...... 195

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 5

6

 DRIVING TIPS...................................................................196

 Driving On Slippery Surfaces ...................................196

 Driving Through Water .............................................197

IN CASE OF EMERGENCY

 HAZARD WARNING FLASHERS ..............................199

 BULB REPLACEMENT ..................................................200

 Replacement Bulbs ...................................................200

 Replacing Exterior Bulbs ............................................201

 Replacing Interior Bulbs.............................................203

 FUSES..................................................................................206

 Underhood Fuses.........................................................206

 Interior Fuses................................................................209

 Central Unit Fuse Panel..............................................211

 JACKING AND TIRE CHANGING...............................212

 Jack Location — If Equipped.....................................212

 Removing The Spare Tire — If Equipped................213

 Preparations For Jacking ...........................................217

 Jacking Instructions.....................................................218

 Vehicles With Alloy Wheels ......................................224

 Vehicles Equipped With Wheel Covers ...................226

 TIRE SERVICE KIT — IF EQUIPPED ...........................227

 Tire Service Kit Storage ..............................................227

 Tire Service Kit Usage.................................................227

 JUMP STARTING..............................................................231

 Preparations For Jump Starting.................................231

 Jump Starting Procedure ............................................232

 IF YOUR ENGINE OVERHEATS ..................................234

 IGNITION KEY REMOVAL OVERRIDE ......................235

 GEAR SELECTOR OVERRIDE .....................................236

 FREEING A STUCK VEHICLE ......................................237

 TOWING A DISABLED VEHICLE ...............................238

 ENHANCED ACCIDENT RESPONSE

SYSTEM (EARS) ...............................................................240

 EVENT DATA RECORDER (EDR).................................240

SERVICING AND MAINTENANCE

 SCHEDULED SERVICING .............................................241

 Maintenance Plan ........................................................242

 ENGINE COMPARTMENT ..........................................245

 Engine Compartment — 2.4L ....................................245

 Checking Oil Level ......................................................246

 Adding Washer Fluid .................................................246

 Maintenance-Free Battery ..........................................247

 Pressure Washing ........................................................248

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 6

7

 DEALER SERVICE ...........................................................248

 Engine Oil ...................................................................248

 Engine Oil Filter .........................................................250

 Engine Air Cleaner Filter .........................................250

 Air Conditioner Maintenance .................................251

 Body Lubrication .......................................................252

 Windshield Wiper Blades .........................................252

 Exhaust System ...........................................................253

 Cooling System ..........................................................255

 Brake System ...............................................................260

 Power Steering Fluid...................................................261

 Automatic Transmission ...........................................261

 Upfitter Connectors — If Equipped..........................263

 RAISING THE VEHICLE ...............................................266

 TIRES...................................................................................266

 Tire Safety Information ............................................266

 Tires — General Information ....................................276

 Tire Types .....................................................................282

 Spare Tires — If Equipped .......................................283

 Wheel And Wheel Trim Care .................................285

 Tire Chains (Traction Devices) .................................287

 Tire Rotation Recommendations...............................287

 DEPARTMENT OF TRANSPORTATION UNIFORM

TIRE QUALITY GRADES ...............................................288

 Treadwear.....................................................................288

 Traction Grades............................................................289

 Temperature Grades ...................................................289

 STORING THE VEHICLE .............................................289

 BODYWORK......................................................................290

 Protection From Atmospheric Agents ....................290

 Body And Underbody Maintenance.........................290

 Preserving The Bodywork..........................................291

 INTERIORS .......................................................................292

 Seats And Fabric Parts ................................................292

 Plastic And Coated Parts............................................292

 Leather Parts.................................................................293

 Glass Surfaces ..............................................................293

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 7

8

TECHNICAL SPECIFICATIONS

 IDENTIFICATION DATA ...............................................294

 Vehicle Identification Number ..................................294

 BRAKE SYSTEM................................................................295

 WHEEL AND TIRE TORQUE SPECIFICATIONS .....295

 Torque Specifications..................................................295

 FUEL REQUIREMENTS ................................................297

 2.4L Engine ...................................................................297

 Reformulated Gasoline ............................................297

 Gasoline/Oxygenate Blends .....................................297

 E-85 Usage In Non-Flex Fuel Vehicles .....................298

 CNG And LP Fuel System Modifications................298

 MMT In Gasoline.........................................................298

 Materials Added To Fuel............................................299

 Fuel System Cautions..................................................299

 Carbon Monoxide Warnings ....................................300

 FLUID CAPACITIES .....................................................301

 FLUIDS AND LUBRICANTS..........................................302

 Engine .........................................................................302

 Chassis .......................................................................304

MULTIMEDIA

 UCONNECT SYSTEMS ...................................................305

 CYBERSECURITY ............................................................305

 UCONNECT SETTINGS .................................................306

 Uconnect 3/3 NAV Settings.......................................307

 STEERING WHEEL AUDIO CONTROLS —

IF EQUIPPED ....................................................................317

 Radio Operation...........................................................317

 Media Mode..................................................................317

 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ......318

 RAM TELEMATICS - IF EQUIPPED..............................318

 Ram Telematics General Information.......................319

 RADIO OPERATION AND MOBILE PHONES .........320

 Regulatory And Safety Information .........................320

 UCONNECT VOICE RECOGNITION ..........................322

 Introducing Uconnect .................................................322

 Get Started ....................................................................322

 Basic Voice Commands...............................................323

 Radio..............................................................................324

 Media.............................................................................325

 Phone.............................................................................326

 Voice Text Reply ..........................................................327

 General Information....................................................327

 Additional Information...............................................328

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 8

9

CUSTOMER ASSISTANCE

 SUGGESTIONS FOR OBTAINING SERVICE FOR

YOUR VEHICLE ..............................................................329

 Prepare For The Appointment ..................................329

 Prepare A List ..............................................................329

 Be Reasonable With Requests....................................329

 IF YOU NEED ASSISTANCE .........................................329

 FCA US LLC Customer Center..................................330

 FCA Canada Inc. Customer Center ..........................330

 In Mexico Contact........................................................330

 Puerto Rico And US Virgin Islands ..........................330

 Customer Assistance For The Hearing Or

Speech Impaired (TDD/TTY)....................................331

 Service Contract ..........................................................331

 WARRANTY INFORMATION.......................................332

 MOPAR PARTS.................................................................332

 REPORTING SAFETY DEFECTS ...................................333

 In The 50 United States And Washington, D.C.......333

 In Canada......................................................................333

 PUBLICATION ORDER FORMS ...................................333

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 9

10

INTRODUCTION

Dear Customer,

Congratulations on selecting your new vehicle. Be assured

that it represents precision workmanship, distinctive styling,

and high quality. This Owner’s Manual has been prepared

with the assistance of service and engineering specialists to

acquaint you with the operation and maintenance of your

vehicle. It is supplemented by Warranty Information, and

customer-oriented documents located online. Within this

information, you will find a description of the services that

FCA US LLC offers to its customers, the vehicle's warranty

coverage, and the details of the terms and conditions for

maintaining its validity. Please take the time to read all of

these publications carefully before driving your vehicle for

the first time. Following the instructions, recommendations,

tips, and important warnings in this manual will help assure

safe and enjoyable operation of your vehicle. Be sure you are

familiar with all vehicle controls, particularly those used for

braking, steering, transmission, and transfer case shifting (if

equipped). Learn how your vehicle handles on different road

surfaces. Your driving skills will improve with experience.

This Owner’s Manual describes all versions of this vehicle.

Options and equipment dedicated to specific markets or

versions are not expressly indicated in the text. Therefore,

you should only consider the information which is related to

the trim level, engine, and version that you have purchased.

Any content introduced throughout the Owner’s Informa-

tion, that may or may not be applicable to your vehicle, will

be identified with the wording “If Equipped”. All data

contained in this publication are intended to help you use

your vehicle in the best possible way. FCA US LLC aims at a

constant improvement of the vehicles produced. For this

reason, it reserves the right to make changes to the model

described for technical and/or commercial reasons. For

further information, contact an authorized dealer.

When it comes to service, remember that an authorized

dealer knows your vehicle best, has factory-trained

technicians and genuine MOPAR® parts, and cares about

your satisfaction.

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 10

INTRODUCTION 11

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section

contains the information you desire.

Since the specification of your vehicle depends on the items

of equipment ordered, certain descriptions and illustrations

may differ from your vehicle's equipment.

The detailed Index at the back of this Owner's Manual

contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose

symbols indicate precautions to be observed when using this

component. Refer to “Warning Lights and Messages” in

“Getting To Know Your Instrument Panel” for further infor-

mation on the symbols used in your vehicle.

1

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 11

12 INTRODUCTION

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against oper-

ating procedures that could result in a collision, bodily injury

and/or death. It also contains CAUTIONS against proce-

dures that could result in damage to your vehicle. If you do

not read this entire Owner’s Manual, you may miss

important information. Observe all Warnings and Cautions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body

modifications or special equipment installed by van conver-

sion/camper manufacturers/body builders. U.S. residents

refer to the Warranty Information, Section 2.1.C. Canadian

residents refer to the “What Is Not Covered” section of the

Warranty Information. Such equipment includes video

monitors, VCRs, heaters, stoves, refrigerators, etc. For

warranty coverage and service on these items, contact the

applicable manufacturer.

Operating instructions for the special equipment installed by

the conversion/camper manufacturer should also be

supplied with your vehicle. If these instructions are missing,

please contact an authorized dealer for assistance in

obtaining replacement documents from the applicable

manufacturer.

For information on the Body Builder’s Guide refer to

www.rambodybuilder.com. This website contains dimen-

sional and technical specifications for your vehicle. It is

intended for Second Stage Manufacturer's technical support.

For service issues, contact an authorized dealer.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could

seriously affect its roadworthiness and safety and may

lead to a collision resulting in serious injury or death.

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 12

13

GETTING TO KNOW YOUR VEHICLE

KEYS

Key Fob

Your vehicle uses a key start ignition system. The ignition

system consists of a key fob with a Remote Keyless Entry

(RKE) and an ignition switch.

The key fob contains an integrated mechanical key. To use

the mechanical key, simply push the mechanical key release

button.

In case you need duplicate keys, please contact an

authorized dealer so that they can order copies for you.

Key Fob With Integrated Mechanical Key

1 — Key Blade Release Button

2 — Driver/Passenger Unlock Button

3 — Lock Button

4 — Cargo Lock/Unlock Button

2

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 13

14 GETTING TO KNOW YOUR VEHICLE

Remote Keyless Entry (RKE)

This system allows you to lock or unlock the doors from

distances up to approximately 66 ft (20 m) using a hand-held

key fob. The key fob does not need to be pointed at the

vehicle to activate the system.

NOTE:

The key fob may not be able to be detected by the vehicle if it

is located next to a mobile phone, laptop or other electronic

device; these devices may block the key fob’s wireless signal.

Key Fob

To Unlock The Doors

Cargo Vehicle (Canada) — If Equipped

Push and release the unlock button on the key fob to unlock

the front two doors. Push and release the Cargo unlock

button on key fob to unlock the cargo area (side lateral

sliding doors and rear doors). The turn signal lights will flash

to acknowledge the unlock signal.

Cargo Vehicle (United States) — If Equipped

Push and release the unlock button on the key fob to unlock

all doors. Push and release the Cargo unlock button on key

fob to unlock the cargo doors. The turn signal lights will flash

to acknowledge the unlock signal.

Passenger Vehicle

Push and release the unlock button on the key fob to unlock

all doors. Push and release the Cargo unlock button on key

fob to unlock the cargo doors. The turn signal lights will flash

to acknowledge the unlock signal.

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 14

GETTING TO KNOW YOUR VEHICLE 15

To Lock The Doors

Push and release the lock button on the key fob to lock all

doors. The turn signal lights will flash to acknowledge the

signal. If a door is open, the turn signal lights will flash at an

increased rate. This is to indicate that a door is still open.

Horn activation settings after a Radio Frequency (RF) lock

command can be adjusted manually. Refer to “Uconnect

Settings” in “Multimedia” for further information.

Locking Doors With A Key

1. Insert the key with either side up.

2. Turn the key to the right to lock the door.

3. Turn the key to the left to unlock the door.

Refer to “Dealer Service” in “Servicing And Maintenance”

for maintenance procedures.

Sound Horn With Lock

This feature will cause the horn to chirp when the doors are

locked with the key fob. This feature can be turned on or

turned off. To change the current setting, refer to “Uconnect

Settings” in “Multimedia” for further information.

Key Fob Battery Replacement

NOTE:

Perchlorate Material – special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

The recommended replacement battery is CR2032.

1. Push the mechanical key release button and release the

mechanical key to access the battery case screw located on

the side of the key fob.

2. Rotate the screw located on the side of the key fob using

a small screwdriver.

2

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 15

16 GETTING TO KNOW YOUR VEHICLE

Key Fob Screw Location

3. Take out the battery case. Remove and replace the battery

observing its polarity.

4. Refit the battery case inside the key fob and turn the

screw to lock it into place.

Programming Additional Key Fobs

Programming the key fob may be performed by an autho-

rized dealer.

NOTE:

Once a key fob is programmed to a vehicle, it cannot be

re-purposed and reprogrammed to another vehicle.

General Information

The following regulatory statement applies to all Radio

Frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and with

Innovation, Science and Economic Development Canada

license-exempt RSS standard(s). Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 16

GETTING TO KNOW YOUR VEHICLE 17

Le présent appareil est conforme aux CNR d`Innovation,

Science and Economic Development applicables aux appar-

eils radio exempts de licence. L'exploitation est autorisée aux

deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible

d'en compromettre le fonctionnement.

La operación de este equipo está sujeta a las siguientes dos

condiciones:

1. es posible que este equipo o dispositivo no cause interfer-

encia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interfer-

encia, incluyendo la que pueda causar su operación no

deseada.

NOTE:

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

IGNITION SWITCH

Ignition Key Removal

1. Place the gear selector in PARK.

2. Rotate the key to the STOP (OFF/LOCK) position.

3. Remove the key from the ignition switch lock cylinder.

Ignition Switch Positions

1 — STOP (OFF/LOCK)

2 — MAR (ACC/ON/RUN)

3 — AVV (START)

2

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 17

Page is loading ...

RAM 2020 ProMaster City Owner's manual

This manual is also suitable for

RAM 2020 ProMaster City Owner's manual

Related papers

Other documents