RAM ProMaster City Owner's manual

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Owner's manual

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OWNER’S MANUAL
2020
RAM PROMASTER CITY
RAM promaster city
2020
20_VM_OM_EN_USC
RAM PROMASTER CITY
FIRST Edition
Owner’s Manual
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the baery and fused as close to the baery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative baery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may aect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible
interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or o-highway motor
vehicle can expose you to chemicals inclu-
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne-
cessary, service your vehicle in a well-ven-
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation.
This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made
directly to the baery and fused as close to the baery as
possible. The negative power connection should be made
to body sheet metal adjacent to the negative baery
connection. This connection should not be fused.
Antennas for two-way radios should be mounted on
the roof or the rear area of the vehicle. Care should be
used in mounting antennas with magnet bases. Magnets
may aect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible
interference between the communications equipment
and the vehicle’s electronic systems.
Operating, servicing and maintaining a
passenger vehicle or o-highway motor
vehicle can expose you to chemicals inclu-
ding engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as ne-
cessary, service your vehicle in a well-ven-
tilated area and wear gloves or wash
your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING:
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the
name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with
blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public
transportation.
This manual illustrates and describes the operation
of features and equipment that are either standard or
optional on this vehicle. This manual may also include
a description of features and equipment that are no
longer available or were not ordered on this vehicle.
Please disregard any features and equipment described
in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in
design and specications, and/or make additions to
or improvements to its products without imposing
any obligation upon itself to install them on products
previously manufactured.
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
WARNING!
Copyright © 2019 FCA US LLC
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .................................................................................................................................................................................10
2 GETTING TO KNOW YOUR VEHICLE .........................................................................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ................................................................................................................75
4 SAFETY ...................................................................................................................................................................................................97
5 STARTING AND OPERATING ......................................................................................................................................................157
6 IN CASE OF EMERGENCY ..............................................................................................................................................................199
7 SERVICING AND MAINTENANCE .............................................................................................................................................241
8 TECHNICAL SPECIFICATIONS ....................................................................................................................................................294
9 MULTIMEDIA ....................................................................................................................................................................................305
10 CUSTOMER ASSISTANCE .............................................................................................................................................................329
11 INDEX ....................................................................................................................................................................................................335
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INTRODUCTION
INTRODUCTION ..............................................................10
HOW TO USE THIS MANUAL .......................................11
Essential Information....................................................11
Symbols...........................................................................11
WARNINGS AND CAUTIONS .......................................12
VAN CONVERSIONS/CAMPERS ................................12
VEHICLE MODIFICATIONS/ALTERATIONS ...........12
GETTING TO KNOW YOUR VEHICLE
KEYS .....................................................................................13
Key Fob ...........................................................................13
To Lock The Doors ........................................................15
Sound Horn With Lock.................................................15
Key Fob Battery Replacement......................................15
Programming Additional Key Fobs ..........................16
General Information......................................................16
IGNITION SWITCH ..........................................................17
Ignition Key Removal .................................................17
Key-In-Ignition Reminder ...........................................18
SENTRY KEY .....................................................................19
Replacement Keys ........................................................19
General Information......................................................20
VEHICLE SECURITY ALARM — IF EQUIPPED .........21
To Arm The System.......................................................21
To Disarm The System..................................................21
Rearming Of The System..............................................21
Security System Manual Override ..............................21
DOORS .................................................................................22
Door Locks .....................................................................22
Sliding Side Door...........................................................24
Child Lock System.........................................................27
Double Rear Swing Doors ............................................28
SEATS ................................................................................29
Manual Adjustment (Front Seats) ...............................30
Heated Seats — If Equipped ........................................32
Folding Rear Seat — If Equipped................................33
HEAD RESTRAINTS .........................................................34
Front Adjustment...........................................................35
Rear Adjustment............................................................35
Front Removal................................................................36
Rear Removal .................................................................37
STEERING WHEEL ............................................................38
Tilt/Telescoping Steering Column ...........................38
MIRRORS ............................................................................38
Inside Day/Night Mirror — If Equipped ..................38
Outside Mirrors .............................................................39
Power Outside Mirrors — If Equipped .....................41
Vanity Mirror .................................................................42
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EXTERIOR LIGHTS ..........................................................43
Multifunction Lever ......................................................43
Headlights .....................................................................43
Daytime Running Lights — If Equipped ..................43
High Beams ....................................................................44
Flash-To-Pass ................................................................44
Parking Lights ...............................................................44
Follow Me Home/Headlight Delay ...........................44
Fog Lights — If Equipped ...........................................45
Turn Signals....................................................................45
Lane Change Assist.......................................................45
INTERIOR LIGHTS ............................................................46
Courtesy/Interior Lights..............................................46
WIPERS AND WASHERS ..............................................50
Front Wiper Operation .................................................50
Rear Wiper Operation — If Equipped........................52
CLIMATE CONTROLS .....................................................53
Manual Climate Control Overview ............................53
Climate Control Functions ...........................................56
Operating Tips ...............................................................57
WINDOWS ..........................................................................60
Power Windows — If Equipped ................................60
Window Bar Grates — If Equipped............................63
Wind Buffeting ..............................................................63
HOOD ...................................................................................64
Opening...........................................................................64
Closing.............................................................................65
CARGO AREA FEATURES ............................................66
Rear Cargo Tie-Downs ................................................66
INTERNAL EQUIPMENT .................................................68
Storage.............................................................................68
Cupholders ....................................................................69
Power Outlets ................................................................70
ROOF RACK — IF EQUIPPED .........................................72
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER..................................................75
Instrument Cluster Descriptions .................................76
INSTRUMENT CLUSTER DISPLAY ...............................77
Location And Controls..................................................77
Change Engine Oil — If Equipped ...........................80
Instrument Cluster Display Menu Items....................80
TRIP COMPUTER ...............................................................82
Trip Button......................................................................82
Trip Functions ...............................................................83
Values Displayed...........................................................83
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WARNING LIGHTS AND MESSAGES ..........................84
Red Warning Lights ......................................................84
Yellow Warning Lights.................................................88
Green Indicator Lights..................................................92
Blue Indicator Lights.....................................................93
ONBOARD DIAGNOSTIC SYSTEM — OBD II.............94
Onboard Diagnostic System (OBD II)
Cybersecurity .................................................................94
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................................................................95
SAFETY
SAFETY FEATURES ...........................................................97
Four-Wheel Anti-Lock Brake System (ABS) ............97
Electronic Brake Control (EBC) System ....................98
AUXILIARY DRIVING SYSTEMS..................................103
Tire Pressure Monitoring System (TPMS) .............103
OCCUPANT RESTRAINT SYSTEMS ...........................108
Occupant Restraint Systems ......................................108
Important Safety Precautions ....................................108
Seat Belt Systems ........................................................109
Supplemental Restraint Systems (SRS) ....................120
Child Restraints .........................................................133
Transporting Pets .....................................................153
SAFETY TIPS ...................................................................153
Transporting Passengers ............................................153
Exhaust Gas ..............................................................153
Safety Checks You Should Make Inside
The Vehicle ..................................................................154
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................156
STARTING AND OPERATING
STARTING THE ENGINE ..............................................157
Automatic Transmission.............................................157
Normal Starting ...........................................................157
Cold Weather Operation ...........................................158
Extended Park Starting...............................................158
If Engine Fails To Start ..............................................158
After Starting................................................................159
ENGINE BLOCK HEATER — IF EQUIPPED .............159
ENGINE BREAK-IN RECOMMENDATIONS ............160
PARKING BRAKE ...........................................................161
AUTOMATIC TRANSMISSION ....................................163
Key Ignition Park Interlock ........................................164
Brake/Transmission Shift Interlock System............164
Nine-Speed Automatic Transmission ......................164
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POWER STEERING .........................................................171
Power Steering Fluid Check ......................................171
SPEED CONTROL — IF EQUIPPED .............................172
To Activate ...................................................................172
To Set A Desired Speed ..............................................173
To Vary The Speed Setting.........................................173
To Accelerate For Passing ..........................................174
To Resume Speed ........................................................175
To Deactivate ...............................................................175
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................................175
ParkSense Rear Park Assist Sensors .........................176
ParkSense Rear Park Assist Alerts............................176
ParkSense Rear Park Assist Failure Indications......177
Cleaning The ParkSense Rear Park Assist
System ...........................................................................178
ParkSense Rear Park Assist System Usage
Precautions ...................................................................178
PARKVIEW REAR BACK UP CAMERA .....................179
REFUELING THE VEHICLE ..........................................181
VEHICLE LOADING ......................................................182
Vehicle Certification Label .......................................182
Gross Vehicle Weight Rating (GVWR) ...................183
Gross Axle Weight Rating (GAWR) .........................183
Tire Size.........................................................................183
Rim Size.........................................................................183
Inflation Pressure.........................................................183
Curb Weight .................................................................183
Overloading..................................................................183
Loading ......................................................................184
TRAILER TOWING ........................................................184
Common Towing Definitions ....................................184
Trailer Hitch Classification.........................................187
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................188
Trailer And Tongue Weight ......................................188
Towing Requirements ................................................189
Towing Tips .................................................................193
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ...................................195
Towing This Vehicle Behind Another Vehicle ......195
Recreational Towing — Automatic Transmission ...... 195
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DRIVING TIPS...................................................................196
Driving On Slippery Surfaces ...................................196
Driving Through Water .............................................197
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ..............................199
BULB REPLACEMENT ..................................................200
Replacement Bulbs ...................................................200
Replacing Exterior Bulbs ............................................201
Replacing Interior Bulbs.............................................203
FUSES..................................................................................206
Underhood Fuses.........................................................206
Interior Fuses................................................................209
Central Unit Fuse Panel..............................................211
JACKING AND TIRE CHANGING...............................212
Jack Location — If Equipped.....................................212
Removing The Spare Tire — If Equipped................213
Preparations For Jacking ...........................................217
Jacking Instructions.....................................................218
Vehicles With Alloy Wheels ......................................224
Vehicles Equipped With Wheel Covers ...................226
TIRE SERVICE KIT — IF EQUIPPED ...........................227
Tire Service Kit Storage ..............................................227
Tire Service Kit Usage.................................................227
JUMP STARTING..............................................................231
Preparations For Jump Starting.................................231
Jump Starting Procedure ............................................232
IF YOUR ENGINE OVERHEATS ..................................234
IGNITION KEY REMOVAL OVERRIDE ......................235
GEAR SELECTOR OVERRIDE .....................................236
FREEING A STUCK VEHICLE ......................................237
TOWING A DISABLED VEHICLE ...............................238
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................240
EVENT DATA RECORDER (EDR).................................240
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................241
Maintenance Plan ........................................................242
ENGINE COMPARTMENT ..........................................245
Engine Compartment — 2.4L ....................................245
Checking Oil Level ......................................................246
Adding Washer Fluid .................................................246
Maintenance-Free Battery ..........................................247
Pressure Washing ........................................................248
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DEALER SERVICE ...........................................................248
Engine Oil ...................................................................248
Engine Oil Filter .........................................................250
Engine Air Cleaner Filter .........................................250
Air Conditioner Maintenance .................................251
Body Lubrication .......................................................252
Windshield Wiper Blades .........................................252
Exhaust System ...........................................................253
Cooling System ..........................................................255
Brake System ...............................................................260
Power Steering Fluid...................................................261
Automatic Transmission ...........................................261
Upfitter Connectors — If Equipped..........................263
RAISING THE VEHICLE ...............................................266
TIRES...................................................................................266
Tire Safety Information ............................................266
Tires — General Information ....................................276
Tire Types .....................................................................282
Spare Tires — If Equipped .......................................283
Wheel And Wheel Trim Care .................................285
Tire Chains (Traction Devices) .................................287
Tire Rotation Recommendations...............................287
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear.....................................................................288
Traction Grades............................................................289
Temperature Grades ...................................................289
STORING THE VEHICLE .............................................289
BODYWORK......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance.........................290
Preserving The Bodywork..........................................291
INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
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TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...............................................294
Vehicle Identification Number ..................................294
BRAKE SYSTEM................................................................295
WHEEL AND TIRE TORQUE SPECIFICATIONS .....295
Torque Specifications..................................................295
FUEL REQUIREMENTS ................................................297
2.4L Engine ...................................................................297
Reformulated Gasoline ............................................297
Gasoline/Oxygenate Blends .....................................297
E-85 Usage In Non-Flex Fuel Vehicles .....................298
CNG And LP Fuel System Modifications................298
MMT In Gasoline.........................................................298
Materials Added To Fuel............................................299
Fuel System Cautions..................................................299
Carbon Monoxide Warnings ....................................300
FLUID CAPACITIES .....................................................301
FLUIDS AND LUBRICANTS..........................................302
Engine .........................................................................302
Chassis .......................................................................304
MULTIMEDIA
UCONNECT SYSTEMS ...................................................305
CYBERSECURITY ............................................................305
UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ....................................................................317
Radio Operation...........................................................317
Media Mode..................................................................317
IPOD®/USB/MP3 CONTROL — IF EQUIPPED ......318
RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information.......................319
RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started ....................................................................322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media.............................................................................325
Phone.............................................................................326
Voice Text Reply ..........................................................327
General Information....................................................327
Additional Information...............................................328
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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ..............................................................329
Prepare For The Appointment ..................................329
Prepare A List ..............................................................329
Be Reasonable With Requests....................................329
IF YOU NEED ASSISTANCE .........................................329
FCA US LLC Customer Center..................................330
FCA Canada Inc. Customer Center ..........................330
In Mexico Contact........................................................330
Puerto Rico And US Virgin Islands ..........................330
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)....................................331
Service Contract ..........................................................331
WARRANTY INFORMATION.......................................332
MOPAR PARTS.................................................................332
REPORTING SAFETY DEFECTS ...................................333
In The 50 United States And Washington, D.C.......333
In Canada......................................................................333
PUBLICATION ORDER FORMS ...................................333
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INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styling,
and high quality. This Owner’s Manual has been prepared
with the assistance of service and engineering specialists to
acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and
customer-oriented documents located online. Within this
information, you will find a description of the services that
FCA US LLC offers to its customers, the vehicle's warranty
coverage, and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure
safe and enjoyable operation of your vehicle. Be sure you are
familiar with all vehicle controls, particularly those used for
braking, steering, transmission, and transfer case shifting (if
equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa-
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
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INTRODUCTION 11
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor-
mation on the symbols used in your vehicle.
1
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12 INTRODUCTION
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce-
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver-
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information, Section 2.1.C. Canadian
residents refer to the “What Is Not Covered” section of the
Warranty Information. Such equipment includes video
monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer.
Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact an authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
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13
GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a key start ignition system. The ignition
system consists of a key fob with a Remote Keyless Entry
(RKE) and an ignition switch.
The key fob contains an integrated mechanical key. To use
the mechanical key, simply push the mechanical key release
button.
In case you need duplicate keys, please contact an
authorized dealer so that they can order copies for you.
Key Fob With Integrated Mechanical Key
1 — Key Blade Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
2
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14 GETTING TO KNOW YOUR VEHICLE
Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-held
key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
The key fob may not be able to be detected by the vehicle if it
is located next to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s wireless signal.
Key Fob
To Unlock The Doors
Cargo Vehicle (Canada) — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the Cargo unlock
button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will flash
to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
Passenger Vehicle
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
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GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal. If a door is open, the turn signal lights will flash at an
increased rate. This is to indicate that a door is still open.
Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually. Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further information.
Key Fob Battery Replacement
NOTE:
Perchlorate Material special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the
mechanical key to access the battery case screw located on
the side of the key fob.
2. Rotate the screw located on the side of the key fob using
a small screwdriver.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 15
16 GETTING TO KNOW YOUR VEHICLE
Key Fob Screw Location
3. Take out the battery case. Remove and replace the battery
observing its polarity.
4. Refit the battery case inside the key fob and turn the
screw to lock it into place.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
re-purposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired opera-
tion.
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GETTING TO KNOW YOUR VEHICLE 17
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer-
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer-
encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
IGNITION SWITCH
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP (OFF/LOCK) position.
3. Remove the key from the ignition switch lock cylinder.
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
2
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RAM ProMaster City Owner's manual

Category
Cars
Type
Owner's manual
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