Support 9
www.magix.com
Support
If you experience any problems with your software, then please get in
touch with our support team:
Support website: http://support.magix.net
This website will lead you to the MAGIX user service page which,
among other things, contains the following free offers:
• FAQs (frequently asked questions) and general tricks and tips. In
most cases you’ll find the solution to your problem here. If not, then
please use the email support form.
• Email support form: You can tell our support staff about your
system via the email support form. This information is used to solve
your problems quickly and competently. Simply fill it out and send it
with a mouse click!
• Support forum: You are not alone. Perhaps other users had a similar
problem and can help you solve yours. Our support staff are also
regular contributors.
• Download section: Updates, improvements, and patches are
likewise offered free of charge via download. Many problems you
may experience are well known to us and can be solved by
downloading the latest patch. Besides patches, there are also
wizards for checking and optimizing your system.
• Links: In the links list, you will find the contact addresses of the most
popular hardware manufacturers.
Please note: To be able to use the support, you have to register your
product using the serial number provided. This number can be found
on the CD case of your installation CD or on the inside of the DVD
box.
You can also reach our support team by telephone:
UK:
0905 118 0888 (25p/min)
(open Monday to Friday 9:00 - 16:00 GMT)
Denmark:
077345695
(open Monday to Friday 10:00 - 17:00 CET)