AT&T E5922B User manual

User’s manual

E5921/E5922B/E5923B/E5924B

5.8 GHz cordless telephone/

answering system with caller ID/

call waiting

Congratulations

on purchasing your

new AT&T product.

Before using this AT&T product, please

read the Important safety instructions

on pages 58 to 60 of this manual

Please thoroughly read the user’s

manual for all the feature operation

and troubleshooting information you

need to install and operate your new

AT&T product. For customer service

or product information, please visit

our website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Model #: E5921/E5922B/E5923B/E5924B

Product name: 5.8GHz cordless telephone/answering system

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

The ENERGY STAR

R

program (www.energystar.gov) recognizes

and encourages the use of products that save energy and help

protect our environment. We are proud to mark this product with

the ENERGY STAR

R

label indicating it meets the latest energy effi-

ciency guidelines.

AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,

licensed to Advanced American Telephones.

See page 7

for easy instructions.

You must install and charge

the battery before using the

telephone.

For customer service or product information, please visit our

website at www.telephones.att.com or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Add new handsets to make your telephone more versatile (see page 49)

Your telephone can accommodate up to four cordless handsets. You can add new

handsets (model E598-1 or E598-2, sold separately) anytime, but each must be

registered with the telephone base before use.

The handset provided with your E5921 is automatically registered as handset 1.

Additional handsets will be assigned numbers in the order they are registered

(handset 2, handset 3, or handset 4). You can register a maximum of 4 handsets.

The E5922B has two handsets automatically registered as handsets 1 and 2.

You can register two additional handsets, which will then be assigned numbers

3 and 4.

The E5923B has three handsets automatically registered as handsets 1, 2 and 3.

You can register one additional handset, which will then be assigned number 4.

The E5924B has four pre-registered handsets, so no additional handset can be

added to the system.

Handset 1

NOTE: All four handsets can be used simultaneously, however only two can be used on one

type of call at a time. For example, two handsets can be used on an outside call, while the

other two handsets can be used on an intercom call at the same time.

Handset 2

Handset 3

Handset 4

STOP!

(Model E5921)

(Model E5922B)

(Model E5923B)

(Model E5924B)

E5922B

E5923B

E5924B

E5923B

E5924B

Getting started

Quick reference guide ......................2

Parts checklist ......................................4

Telephone base installation ...........5

Telephone base and charger

installation .......................................6

Battery installation & charging ........7

Installation options ...............................8

Belt clip & optional headset ............10

Telephone operation

Basic handset operation .............. 11

Basic telephone base operation

..... 12

Options while on calls ................... 13

Intercom calls .................................... 16

Intercom call transfer .................... 17

Handset settings .............................. 19

Base settings ...................................... 25

DIRECTORY

CALL LOG

LEFT

RIGHT

UP

DOWN

CENTER

3

Getting started

Quick reference guide

Telephone base

REDIAL/PAUSE

Press to dial out the most recently dialed number using

the speakerphone (page 12).

VOLUME

Press to adjust speakerphone listen-

ing volume (page 15).

MUTE

While on a call, press to mute

microphone; press again to resume

(page 15).

SPEAKER

Press to turn speakerphone on or off

(begin or end a call, page 12).

FLASH

During a call, press to receive an

incoming call if call waiting is acti-

vated (page 15).

Answering system controls (pages 37-45)

CLOCK

Press to review or set

clock (page 38).

SETUP

Press to listen to

setup options (page

40).

ANNC

Press to review or

record announcement;

press again to quit

(page 39).

RECORD

Press to record a memo (page 42) or

after pressing ANNC. to record an out-

going announcement (page 39).

REPEAT

Press to repeat message; press twice, or once at

the beginning of the date and time announced,

to play previous message (page 41).

DELETE

Press to delete message

currently playing; hold to

delete all old messages

(page 41).

SKIP

Press to skip message

(page 41).

PLAY/STOP

Press to start or stop message playback

(page 41).

ANSWER ON

Press to turn answering

system on or off.

NOTE: Press PLAY/STOP to confirm your selection and exit the menu after changing your

desired feature.

4

Getting started

Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship

your telephone for warranty service.

Check to make sure the telephone package includes the following. The model

number of your phone can be found on the label located on the bottom of

the telephone base.

Battery for cordless

handset(s)

(1 for E5921)

(2 for E5922B)

(3 for E5923B)

(4 for E5924B)

Power adapter

for telephone

base

Power adapter for

handset charger(s)

(1 for E5922B)

(2 for E5923B)

(3 for E5924B)

Battery compartment

cover(s)

(1 for E5921)

(2 for E5922B)

(3 for E5923B)

(4 for E5924B)

Telephone base with mounting

bracket installed

Cordless handset(s)

(1 for E5921)

(2 for E5922B)

(3 for E5923B)

(4 for E5924B)

Belt clip for cordless

handset(s)

(1 for E5921)

(2 for E5922B)

(3 for E5923B)

(4 for E5924B)

Charger for cordless

handset(s)

(1 for E5922B)

(2 for E5923B)

(3 for E5924B)

User’s manual

E5921/E5922B/ E5923B/E5924B

5.8 GHz cordless telephone/

answering system with caller ID/

call waiting

User's manual

Telephone line cord

Quick start guide

E5921/E5922B/ E5923B/E5924B

5.8 GHz cordless telephone/

answering system with caller ID/

call waiting

Quick start guide

5

Getting started

Telephone base installation

Choose a central location close to a telephone jack and a power outlet not

connected to a wall switch. The telephone base can be placed on a flat sur-

face or mounted on a standard wall plate. For optimum range and better

reception, place the telephone base in a high and open location.

Avoid placing the telephone base too close to:

• Communication devices such as: personal computers, computer routers,

television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)

or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or

work bench.

6

Getting started

Telephone line cord

DSL filter

(Optional for DSL users,

see Note No. 4 below)

NOTES:

1. Use only the provided power cord. If you need a replacement, visit ourvisit our

website at www.telephones.att.com or call 1 (800) 222-call 1 (800) 222-

3111. In Canada dial 1 (866) 288-4268.

2. Be sure to use an electrical outlet not controlled by a wall switch.

3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.This power adapter is intended to be correctly oriented in a vertical or floor mount position.

The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-

the-table or cabinet outlet.

4. If you receive high speed internet through your telephone line (commonly referred to as DSL) and

you are experiencing interference during telephone conversations and/or your caller ID features

are not functioning properly, install a DSL filter to the telephone line between the telephone base

and the telephone wall jack. Contact your DSL service provider for a DSL filter.

Telephone base and charger installation

4. Plug the large

end of the larger

power adapter into

an electrical outlet

not controlled by a

wall switch.

5. Plug the other end of

the telephone line cord

into a telephone jack.

3. Route cords

through slots.

1. Plug one end of the

telephone line cord

into the telephone jack

at the bottom of the

telephone base.

2. Plug the small

end of the larger

power adapter into

the power jack at

the bottom of the

telephone base.

b. Plug the large end

of the smaller power

adapter into an elec-

tr i c a l ou t let not

controlled by a wall

switch.

a. Plug the small

end of the smaller

power adapter into

the jack o n the

underside of the

charger, then route

the cord through

the slots as shown.

c. The battery

may have enough

charge to allow

for some calls.

For best perform-

ance, place hand-

set in telephone

base or charger

to charge for at

least 16 hours

before first use.

7

Getting started

Battery installation & charging

After installing the battery, it may have enough charge to allow some calls. For

best performance, place each handset in the telephone base or a charger and

allow to charge for 16 hours before use. You can keep the batteries charged by

returning the handsets to the telephone base or chargers after each use. When

the battery is fully depleted, a recharge takes about 16 hours. The average talk

time on a fully charged battery is about eight hours depending on environmental

conditions, and the standby time is approximately three days.and the standby time is approximately three days. time is approximately three days.

3. Slide the battery

compartment cover

towards the center

until it clicks into

place.

2. Place the battery

and wires neatly

inside the compart-

ment.

Low battery indicator

Return handset to telephone base or

charger to recharge when this symbol

flashes, the handset screen is dim or

completely clear. (Handset will beep

when battery is low.)

Caution: Use only the supplied rechargeable battery or replacement battery (model

27910, part number 89-0099-00-00). To order, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada

dial 1 (866) 288-4268.

To replace the battery,

press down and push out-

ward on the tab to open

the battery compartment

cover. Remove the old

battery and disconnect it

from the compartment.

Follow the instructions on

this page to install and

charge the new battery.

LOW BATTERY

1. Plug the battery securely

into the plug inside the hand-

set battery compartment,

matching the color-coded

label.

8

Getting started

Installation options

1. To remove the bracket, hold the tel-

ephone base in both hands. Press the

two bracket tabs and lift the bracket

away from slots and .

2. Connect the telephone line cord and

power adapter to the jacks on the bot-

tom of the telephone base. Bundle the

telephone cord, and secure it with a twist

tie before placing it inside the bracket.

Wall mounting

The telephone base comes with the bracket mounted for tabletop use. If wall-

mounting is desired, replace the telephone outlet mounting plate with one

equipped with mounting studs from your local hardware store.

Tabletop mount Wall mount

Telephone outlet

mounting plate with

mounting studs

NOTE: The mounting bracket must be used for both tabletop use and wall mounting.

9

Getting started

3. To attach the bracket for wall mounting,

insert the tabs of the bracket into slots

and

on the telephone base, then press

the other bracket tabs into slots and

as shown on the right.

4. Plug the power adapter into an electrical

outlet not controlled by a wall switch. Plug

the telephone line cord into a telephone

wall jack. To mount the telephone on the

wall, position the mounting holes and

over the telephone outlet mounting studs.

Press and slide the bracket down firmly so

the telephone is held securely on the tel-

ephone outlet mounting studs.

Telephone outlet mounting studs

Installation options

Tabletop mounting

To change back from wall mounting to tabletop mounting, follow the direc-

tions below.

1. Remove the telephone base from the wall.

Unplug the cords from the wall jacks. Remove

the bracket from the telephone base.

2. Insert the bracket tabs into slots

and on the telephone base,

then press the other bracket tabs

into slots and .

3. Route cords through slots. Plug the

other end of the telephone line cord

into a telephone wall jack. Plug the

large end of the larger power adapter

into an electrical outlet not controlled

by a wall switch.

10

Getting started

Belt clip & optional headset

Install belt clip as shown below if desired.

Snap belt clip

into notches

on both sides

of handset.

Plug 2.5 mm headset

into the jack on the side

of the handset (beneath

small rubber flap).

To release belt clip from hand-

set, press on both flaps of the clip

(as shown). Pull and unlock one

flap from the notch first before

detaching the whole belt clip from

handset.

For handsfree telephone conversations, use any industry standard 2.5 mm

headset (purchased separately). For best results, use an AT&T 2.5

mm headset. To purchase a headset, visit our website atvisit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada dial

1 (866) 288-4268.

11

Telephone operation

Basic handset operation

Making and answering calls

To answer an incoming call, press PHONE/FLASH

or SPEAKER, or any dial pad key (0-9, * or #). To

make a call, press PHONE/FLASH or SPEAKER,

then dial a number. Press OFF/CLEAR to hang up.

To predial (preview numbers before dialing),

enter numbers first, then press

PHONE/FLASH

or

SPEAKER

to dial. Press MUTE/DELETE or

OFF/CLEAR anytime to make corrections when

entering numbers.

The screen displays the elapsed time of the call

(in hours, minutes and seconds).

NOTE: Pressing PHONE/FLASH to access services from

your local telephone company will not affect the elapsed

time.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call,

press SPEAKER, then dial a number. During a

call, press SPEAKER to alternate between hands-

free speakerphone and normal handset use. Press

OFF/CLEAR to hang up.

Last number redial

Press REDIAL/PAUSE to display the most recently

called number (up to 32 digits). Press up or down

NavKey , or REDIAL/PAUSE repeatedly to view

up to five recently called numbers. The handset

will beep twice at the beginning and end of the

list. Press OFF/CLEAR to exit.

Press PHONE/FLASH or SPEAKER to redial

the displayed number or press PHONE/FLASH

or SPEAKER then REDIAL/PAUSE to call the

last number dialed (up to 32 digits).

Press MUTE/DELETE to delete the displayed number

from the redial memory.

REDIAL

555-1234

SPEAKER 00:00:12

NOTE: If a headset is

plugged into the handset,

you will not be able to

use the handset speaker

phone.

PHONE

00:00:30

Elapsed

time

Press to

end a call

Press to

make a

call

Press to

switch

between

handsfree

speakerphone

and normal

handset use

12

Telephone operation

Basic telephone base operation

Making and answering calls

To answer an incoming call, press SPEAKER, or

any dial pad key (0-9, * or #). To make a call, press

SPEAKER, then dial a number. Press SPEAKER

again to hang up.

Last number redial

When the telephone base is idle, pressing REDIAL/PAUSE

will activate the speakerphone and dial the most

recently called number (up to 32 digits).

NOTES:

1. After pressing SPEAKER on the telephone base, if you press

and hold REDIAL/PAUSE while dialing, it will insert a three-sec-

ond dialing pause.

2. If you dial a number after pressing FLASH, that number will

not be saved in redial. The next time you use REDIAL/PAUSE

from the base, it will dial the number that was called before

the FLASH was pressed.

Handset locator

I f y ou m i spl a ce t h e h an d se t (s) , p re s s

HANDSET LOCATOR/INTERCOM on the telephone

base. This starts the paging tone on the handset(s)

for 60 seconds to help you locate the handset(s).

To stop the paging tone, press PHONE/FLASH,

SPEAKER, or any dial pad key (0-9, * or #) on the

handset(s), or press HANDSET LOCATOR/INTERCOM

on the telephone base.

Speakerphone

NOTES:

1. The handset ringer volume

also determines the volume

of the paging tone. If the

handset ringer volume level

is set to off (0), that handset

will be silent for all incoming

calls and paging (page 20).

2. During a page, if you press

OFF/CLEAR on a handset,

the ringer of that handset

will be silenced, but the

page will not be cancelled.

13

Telephone operation

Options while on calls

Volume control

Press VOLUME keys on the side of the handset

to adjust listening volume. Each press of the but-

ton increases or decreases the volume.

When you change the volume level, the new set-

ting is saved.

Call waiting

If you subscribe to call waiting service with your

local telephone company, there will be a beep if

there is an incoming call while on a call. Press

PHONE/FLASH to put your current call on hold

and take the new call. You can press PHONE/FLASH

anytime to alternate between calls.

Multiple handset use

During a call, a person at another handset can

press PHONE/FLASH or SPEAKER to join the

conversation.

The person on either handset can press OFF/CLEAR

,

or place the handset in the telephone base or char-

ger to drop out of the call, but the call will not be

terminated until all handsets hang up.

NOTE: All four handsets can be used simultaneously,

however only two can be used on one type of call at a

time. For example, two handsets can be used on an out

side call, while the other two handsets can be used on

an intercom call at the same time.

Mute

Press MUTE/DELETE to silence the microphone.

When mute is on, MUTED will be shown temporar-

ily on the handset screen, then MUTE will remain

on the screen. You will be able to hear the caller,

but your caller will not be able to hear you until

you press MUTE/DELETE again and resume speak-

ing. When mute is turned off, MICROPHONE ON

will show temporarily on the handset screen.

NOTES:

1. All volume settings, (nor-

mal, speakerphone, and

headset) are independent.

2. When you try to increase

the maximum volume or

decrease the minimum

volume, you will hear two

beeps

Press to

switch

calls.

Press to

adjust the

listening

volume

14

Telephone operation

Options while on calls

Temporary tone dialing

If you only have dial pulse (rotary), you can tempo-

rarily switch to touch tone dialing during a call by

pressing

*

. This can be useful if it is necessary to

send tone signals access answering systems or long

distance services.

After you hang up or press PHONE/FLASH (to

receive a call waiting call), the telephone auto-

matically returns to dial pulse (rotary) service.

Last number redial

Press REDIAL/PAUSE to display the most recently

called number (up to 32 digits). Press up or down

Navkey , or REDIAL/PAUSE repeatedly to view

up to five recently called numbers. The handset will

beep twice at the beginning and end of the list. Press

OFF/CLEAR to exit.

Press PHONE/FLASH or SPEAKER to redial

the displayed number or press PHONE/FLASH

or SPEAKER then REDIAL/PAUSE to call the

most recently called number (up to 32 digits).

Press MUTE/DELETE to delete the displayed number

from the redial memory.

directory

Press to review

the last dialed

number

15

Telephone operation

Flash

Mute

Options while on calls

Volume control

Press VOLUME keys on the telephone base to

adjust listening volume. Each press of the button

increases or decreases the volume.

When you change the volume level, the new set-

ting is saved.

Call waiting

If you subscribe to call waiting service with your

local telephone company, there will be a beep if

there is an incoming call while on a call. Press

FLASH to put your current call on hold and take

the new call. You can press FLASH anytime to

alternate between calls.

Mute

Press MUTE to silence the microphone. You will be

able to hear the caller, but your caller will not be

able to hear you until you press MUTE again and

resume speaking.

Temporary tone dialing

If you only have dial pulse (rotary), you can tempo-

rarily switch to touch tone dialing during a call by

pressing

*

. This can be useful if it is necessary to

send tone signals access answering systems or long

distance services.

After you hang up or press FLASH (to receive a call

waiting call), the telephone automatically returns to

dial pulse (rotary) service.

NOTES:

1. The normal handset use,

hands-free speakerphone

and headset listening vol-

ume are separate functions.

2. When you adjust the volume

to highest or lowest, there

will be two beeps.

3. While on a call, only the

m o s t r e c e nt l y c al l e d

number can be reviewed,

and erasing the entry is not

allowed. For more details

about the redial memory,

see page 11.

Volume

16

Telephone operation

Intercom calls

Use the intercom feature for conversations

between handsets and telephone base.

• To initiate an intercom call by handset, press

the INT, the screen will display INTERCOM TO.

Enter the handset number of the destination

handset (1-4 or 0 for the telephone base). The(1-4 or 0 for the telephone base). The

display will show CALLING HANDSET X. The

destination handset will ring, and its screen will

show HANDSET X IS CALLING.

• To initiate an intercom call by the telephone

base, press HANDSET LOCATOR/INTERCOMINTERCOM and

enter the number of the destination handset

(1-4) on the telephone base.

To answer the intercom call:

• On the destination handset, press INT,

PHONE/FLASH, SPEAKER or any dial pad key

(0-9, * or #).

• On the telephone base, press HANDSET LOCATOR/

INTERCOM, SPEAKER or any dial pad key (0-

9, * or #).

To end the intercom call:

• On the handset, press OFF/CLEAR or INT, or

place the handset in a charger or telephone base.

•

At the base, press HANDSET LOCATOR/INTERCOMINTERCOM.

While on an Intercom calls

The telephone will beep if there is an outside call

during an intercom conversation. You can either:

• Press PHONE/FLASH or SPEAKER to end

the intercom call and answer the incoming call.

-OR-

• Press INT or OFF/CLEAR on the handset or

HANDSET LOCATOR/INTERCOMINTERCOM on the telephone

base to disconnect the intercom connection

without answering the incoming call. The incom-

ing call will continue to ring.

Press INT.

Select a station to page.

INTERCOM TO:

NOTES:

1. The intercom feature cannot

be used while a handset is

in the directory or call log.

Pressing INT while on an

outside call will initiate an

intercom call transfer (page

17).

2. When an intercom call is

initiated between the tele-

phone base and the hand-

set, the answering system

will not answer an incoming

call automatically after the

pre-set number of rings.

17

Telephone operation

Intercom call transfer

An external call can be transferred between the

following parties:

• From one handset to another handset (if you

have more than one handset).

• From a handset to the telephone base.

• From the telephone base to a handset.

Intercom call transfer

During a conversation, you can transfer the call to

another handset or to the telephone base.

1. While a handset or the telephone base is on

call, press INT on the handset ,or HANDSET

LOCATOR/INTERCOMINTERCOM on the telephone base.

The external call is automatically placed on

hold and TRANSFER TO: is displayed in the

handset screen.

2. Enter the destination handset number (1-4) or

enter 0 to intercom the telephone base.

3. The originating set's screen will show CALLING

HANDSET X. The destination handset will

ring, and its screen will show HANDSET X IS

CALLING.

NOTES:

• Before the intercom call is answered, you can cancel

the transfer and return to the external call by pressing

OFF/CLEAR, PHONE/FLASH, or INT.

• If the destination handset does not answer the intercom

call within 100 seconds, or if the other handset is in the

directory or call log mode, or out of range, the originating

handset will show UNABLE TO CALL TRY AGAIN on its

screen and will automatically return to the external call.

4. On the ringing destination handset or the

telephone base, press INT, PHONE/FLASH,

SPEAKER or any dial pad key (0-9, * or #)

on the destination handset to answer the inter-

com call. On the telephone base, press HANDSET

LOCATOR/INTERCOMINTERCOM, SPEAKER or any dial pad

key (0-9, * or #) to answer the intercom call.

INTERCOM TO:

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