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8. Warranty
This is nomadiQ’s Warranty provided to you at no extra charge. It contains the information you will need to
have your product repaired in the unlikely event of a failure or defect.
Pursuant to applicable laws, the customer has several rights in case the product is defective. Those rights in-
clude supplementary performance or replacement, abatement of the purchasing price and compensation.
In the European Union, for example, this would be a two-year statutory warranty starting on the date of the
handover of the product. Theseand other statutory rights remain unaffected by this warranty provision.
In fact, this warranty grants additional rights to the owner that are independent from statutory warranty
provisions.
nomadiQ’s Warranty
nomadiQ warrants, to the purchaser of the product (or in the case of a gift or promotional situation, the
person for whom it was purchased as a gift or promotional item), that the product is free from defects in
material and workmanship for the period(s)of time specified below when assembled and operated in ac-
cordance with the accompanying instruction manual.
Under normal, private single family home or apartment use and maintenance, nomadiQ agrees within
the framework of this warranty to repair or replace defective parts within the applicable time periods, li-
mitations, and exclusions listed below. TO THE EXTENT ALLOWABLEBY APPLICABLELAW, THIS WARRANTY
IS EXTENDED ONLY TO THE ORIGINAL PURCHASERAND IS NOT TRANSFERABLETO SUBSEQUENT OWNERS,
EXCEPTIN THE CASEOF GIFTSAND PROMOTIONAL ITEMS AS NOTED ABOVE.
Owner’s responsibilities under this warranty
To ensure trouble-free warranty coverage, it is important that you register your nomadiQ product online
at www.nomadiQbbq.com, or such country-specific website to which owner may be redirected. Pleasealso
retain your original sales receipt and/or invoice. Registering your product confirms your warranty coverage
and provides a direct link between you and nomadiQ in case we need to contact you. The above warranty
only applies if the owner takes reasonable care of the product by following all instructionsas outlined in the
accompanying instruction manual, unlessthe owner can prove that the defect or failure is independent of
non-compliance with the above mentioned obligations. If you live in a coastal area, or have your product
located near a pool, maintenance includes regular washing and rinsing of the exterior surfaces.
Warranty handling/ Exclusionof warranty
If you believe that you have a part which is covered by this warranty, please contact nomadiQ’s Service &
After sales service
nomadiQ will, upon investigation, repair or replace (at its option) a defective part that is covered by this
warranty. In the event that repair or replacement are not possible,nomadiQ may choose (at its option) to
replace the appliance in question with a new appliance. nomadiQ may ask you to return partsfor inspection.
ThisWARRANTYlapsesif there are damages, deteriorations, discolourations, and/or rust for which nomadiQ
is not responsible caused by:
• Abuse, misuse,alteration, modification, misapplication, vandalism, neglect, improper assembly or instal-
lation, and failure to properly perform normal and routine maintenance;
• Insects(such asspiders)and rodents(such assquirrels),including but not limited to damage to burner tubes
and/or gas hoses;
• Exposureto salt air and/or chlorine sourcessuch as swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes, earthquakes, tsunamis or surges, torna-
does or severe storms.
The use and/or installation of parts on your product that are not genuine nomadiQ parts will void this war-
ranty, and any damages that result hereby are not covered by this warranty. Any
conversion of a appliance not authorised by nomadiQ and performed by a nomadiQ authorised service
technician will void this warranty.
PRODUCT WARRANTY PERIODS
Base & Grilling shells:
5 years, no rust through/burn through
(2 years paint excluding fading or discolouration)
Stainless steel burner tubes:
5 years, no rust through/burn through
Aluminium die-cast grates:
5 years, no rust through/burn through