3com IMC ENTERPRISE PLATFORM - Installation guide

Brand: 3com

Model: IMC ENTERPRISE PLATFORM -

Category: Database software

Type: Installation guide

This manual is also suitable for

3com IMC ENTERPRISE PLATFORM - Intelligent Management Center (iMC) is a centralized network management system platform designed for network operators to monitor and manage their networks efficiently. iMC offers a comprehensive suite of features, including:

Network monitoring: iMC provides real-time monitoring of network devices, including routers, switches, servers, and firewalls. It monitors key performance indicators (KPIs) such as availability, performance, and utilization, and generates alerts when thresholds are exceeded.
Fault management: iMC helps identify and resolve network faults quickly and efficiently. It provides a centralized view of all network alarms and events, and offers tools for troubleshooting and root cause analysis.

Network monitoring: iMC provides real-time monitoring of network devices, including routers, switches, servers, and firewalls. It monitors key performance indicators (KPIs) such as availability, performance, and utilization, and generates alerts when thresholds are exceeded.
Fault management: iMC helps identify and resolve network faults quickly and efficiently. It provides a centralized view of all network alarms and events, and offers tools for troubleshooting and root cause analysis.

Table of Contents

1 Overview................................................................................................1-1

Introduction to iMC Components........................................................1-1

Introduction to iMC Editions...............................................................1-1

2 Installation Preparations......................................................................2-1

Hardware Requirements....................................................................2-1

Software Requirements......................................................................2-2

Preparation for Installation & Deployment .........................................2-3

Checking the System Time................................................................2-5

Setting the default language ..............................................................2-6

3 Installation and Deployment................................................................3-1

Installing iMC......................................................................................3-2

Installing the iMC Platform..........................................................3-2

Installing iMC Service Components..........................................3-10

Deploying iMC..................................................................................3-17

Deploying iMC in Centralized Mode.........................................3-22

Deploying iMC in Distributed Mode..........................................3-30

4 Access iMC............................................................................................4-1

5 Removing iMC.......................................................................................5-1

Removing an iMC Component...........................................................5-1

Procedure...................................................................................5-1

Precautions.................................................................................5-2

Removing all iMC Components at one Time .....................................5-2

Removing iMC Deployed in Centralized Mode...........................5-3

Removing iMC Deployed in Distributed Mode............................5-3

6 Registering iMC and Incremental Node Licenses.............................6-1

Summary of Process..........................................................................6-1

Registration and Activation of iMC.....................................................6-1

Registering Additional Node Licenses...............................................6-6

7 Security Settings...................................................................................7-1

Anti-Virus Software.............................................................................7-1

Port Settings.......................................................................................7-1

8 FAQ ........................................................................................................8-1

1-1

1 Overview

3Com Intelligent Management Center (iMC) runs on Windows. iMC

stores and manages data through Microsoft SQL Server. To ensure

normal operation of iMC, you need to properly install the operating

system, database, and iMC software. You can access the iMC system

through IE6.0 SP1 or higher, or through Firefox 3.0 or higher without

needing to install client software.

Introduction to iMC Components

iMC is composed of the iMC platform and service components. The

iMC platform, which is the required configuration, involves such

common components as Resource Manager, NE Manager, Alarm

Manager, Performance Manager, VLAN Manager, ACL Manager,

Intelligent Configuration Center, and so on. Service components

involve User Access Manager, EAD Security Policy, Wireless Service

Manager, Voice Service Manager, and so on. You can select service

components as needed.

The iMC platform is the basis for implementing various services.

Therefore, before installing service components, you need to install

the iMC platform.

Introduction to iMC Editions

Three editions of iMC are available: Enterprise, Standard and Lite.

Table 1-1 shows the differences among these editions.

1-2

Table 1-1 Differences among the three editions of iMC

Item Enterprise Standard Lite

Number of

nodes

Extensible Extensible 50

Hierarchical

Partially

supported

Partially

supported

(Used as

lower-level

NMS only)

Unsupported

Distributed

deployment

Supported Supported Unsupported

Embedded

database

Supported. For

the installation

description,

refer to SQL

Server

2005&2008

Installation and

Configuration

Guide.

Supported. For

the installation

description,

refer to SQL

Server

2005&2008

Installation and

Configuration

Guide.

Supported.

For the

installation

description,

refer to SQL

Server

2005&2008

Installation

and

Configuration

Guide.

2-1

2 Installation Preparations

Hardware Requirements

Table 2-1 lists the minimum hardware configuration of Windows to run

iMC Enterprise or Standard.

Table 2-1 iMC Enterprise/Standard minimum hardware configuration

Management scale System minimum requirements

Nod

Collect

ed unit

Online

operat

ors

CPU

Mem

ory

size

Java

heap

size

Storage

required

for

installation

Storage

required

for

operation

0~5K 20 10 GB

0~5

5K~50K 10

CPU

4 G

500

3 GB

30 GB

0~5K 30 10 GB

500

~1K 5K~100

CPU

or 1x

dual-

core

CPU

4 G 1 G 3 GB

70 GB

0~5K 30 10 GB

1K~

5K~200

CPU

or 1x

dual-

core

CPU

6 G 1 G 4 GB

110 GB

0~5K 50 20 GB

2K~

5K 5K~300

CPU

or 2x

dual-

core

CPU

8G 1 G 5 GB

150 GB

2-2

Table 2-2 lists the minimum hardware configuration of Windows to run

iMC Lite.

Table 2-2 iMC Lite minimum hardware configuration

Management scale System minimum requirements

Nod

Collect

ed unit

Online

operat

ors

CPU

Mem

ory

size

Java

heap

size

Storage

required

for

installation

Storage

required

for

operation

0~5

0~5K 1

CPU

2 G

500

3 GB 10 GB

CPU

: no less than 3 GHz for Windows in Table 2-1 and Table 2-2.

Java heap size: Refers to the maximum memory size to be used by

Java processes on the iMC Web Server.

The hardware requirements of iMC differ according to the

components and networking circumstances. For more information,

refer to the release notes of each component.

Software Requirements

Table 2-3 lists the recommended software configuration to run iMC.

2-3

Table 2-3 Software requirements

Item Requirement Remarks

Operating

system

Windows Server

2003/2008 or

Windows XP

Service Pack 1/2 is required

for Windows Server 2003.

Service Pack 3 is required for

Windows XP.

Microsoft SQL

Server 2005/2008

Service Pack 2 is required for

SQL Server 2005.

Database

SQL Server 2005

Express Edition

Enterprise, Standard and Lite

editions.

Currently, you can install the database on a separate database server

and save the iMC data on the database server. To install the

database on a separate database server, follow these guidelines:

z On the iMC server, install an SQL Server client with the same

version as the database.

z Create a data file folder on the database server, and input the

path when deploying the iMC components.

Preparation for Installation & Deployment

For instructions of database installation, refer to related database

documents.

Before installation, make sure that all the requirements listed in

Table

2-4 are met.

2-4

Table 2-4 Installation environment

Item Requirements

Hardware

Meets the specifications of CPU, memory, and

hard disk in the contract.

Software

Meets the software specifications in the

contract, including the type and version of the

operating system, database version, and iMC

version.

The server is restarted after database

installation.

Database

installation

check

Before installing iMC, install the database first.

During the iMC installation procedure, the

corresponding database connections are

checked.

SP2 of SQL

Server 2005

In the system tray right-click Service Manager

and select About. In the popup dialog box,

make sure Version 2005.090.3042.00 is

displayed.

Auto startup of

SQL Server

service

Select Control Panel > Administrative Tools >

Services and make sure the Startup Type item

of the MSSQLSERVER is set to Automatic.

Auto startup of

SQL Server

Agent

Select Control Panel > Administrative Tools >

Services and make sure the Startup Type item

of the SQL SERVERAGENT is set to

Automatic.

Uninstallation

of iMC software

A thorough uninstallation is required if the iMC

software has been installed in the system

before.

Firewall

settings check

When deploying iMC in distributed mode, you

need to enable a service listening port on the

server installed with database. The default port

number of the SQL server database is 1433 and

that of the Oracle database is 1521.

2-5

To ensure proper installation and operation of iMC, do not install iMC

with other network management products on the same server.

Checking the System Time

Before installing iMC, check that the system time, date and time zone

settings on the server are correct. If not, you need to adjust the

settings.

After iMC is started, you are not recommended to modify the system

time of the server; otherwise, the following or other unpredictable

problems may occur.

z If you modify the system time to a future time that differs greatly

from the current time, the system takes a long time to process a

large amount of data exceeding the maximum time that the data

can be saved in the database, which affects the current data

sampling speed and results in delay. After the processing of such

data is complete, the delay is gradually recovered.

z If you modify the system time to a past time, data with

overlapping time may occur, and the data processing of the

system will become abnormal. After the overlapping time is past,

data processing becomes normal again.

If you encounter other problems caused by system time modification,

for a primary server, you are recommended to restart all primary and

secondary servers; for a secondary server, you need to restart only

the server.

2-6

Setting the default language

When you are installing iMC in some Windows of other language, you

need to set the default language of Microsoft SQL Server as English

for the sa user before installing iMC. Perform as follows:

1) Open the Microsoft SQL Server Management Studio.

2) Log in to the database as the sa user.

3) Select Security > Logins in the navigation tree, right click sa, and

then select Properties from the shortcut menu.

4) Select English for Default language.

5) Restart the database.

These languages includes German, French, Danish, Spanish, Italian,

Dutch, Norwegian, Portuguese, Finnish, Czech, Polish, Romanian,

Slovak, Slovenian, Greek, Bulgarian, Russian, Turkish, British

English, Estonian, Brazilian, Arabic, and Thai.

3-1

3 Installation and Deployment

To improve the performance of the server, iMC uses the Install and

Deploy model. The installation consists of two processes: copying

files and starting deployment agent. The components of iMC are

operational only after they are deployed.

You can deploy iMC in two ways:

z Centralized deployment: All iMC components are deployed to the

master server.

z Distributed deployment: Some iMC components are deployed to

other servers (slave servers).

z The master server is the management center of iMC. It interacts

with slave servers to implement network management.

z A slave server is responsible for specific management tasks, for

example, tasks performed by Performance Manager and by

Intelligent Configuration Center (iCC).

z A slave server can only exchange data with the master server.

To deploy the components on a slave server, you need to start

the local deployment monitoring agent by accessing the master

server through IE.

When the distributed deployment is used, you can simply access the

master server for performing all management functions.

3-2

The following sections detail the installation and deployment

procedures.

Installing iMC

The following is the examples of iMC platform and service

components installation on Windows Server 2003.

If you wish to download the iMC installation package from the 3Com

website, visit the following URL:

http://www.3com.com/iMC_Enterprise

http://www.3com.com/iMC_Standard

Installing the iMC Platform

administrator, and then run the install.bat file in the downloaded

installation package to install iMC. After that, a window shown in

Figure 3-1 appears, asking you to select a proper language.

Figure 3-1 Select Locale

Select the Country/Region where you are located and Language, and

click OK. The window of checking database connectivity appears, as

shown in

Figure 3-2.

3-3

Figure 3-2 Checking Database Connectivity

You must pass the database authentication before creating a

database. Therefore, in the Password for user "sa" text box, type

the sa password specified in SQL Server installation.

In this example, you select local host for the database location, and

you need to input the sa password for the database. If you select

other server, you need to specify the server address and input the sa

password of the corresponding database. After the configuration,

then click OK. Then the system starts to check the database

connectivity. After the installation environment check, the iMC

Installation Wizard appears. If the free hard disk space is less than 1

GB, you can still click Go On to install iMC. If the installation

environment cannot meet the requirements, you cannot install iMC.

You can adjust the installation environment according to the check

results.

3-4

After passing the installation environments check, the Welcome to

3Com iMC Installation Wizard window appears, as shown in

Figure

3-3.

Figure 3-3 Welcome to 3Com iMC Installation Wizard

Click Next. The Agreement window appears, as shown in

Figure 3-4.

3-5

Figure 3-4 Agreement

Read the license agreement, select Accept, and then click Next. The

Choose Target Folder window appears, as shown in

Figure 3-5.

Figure 3-5 Choose target folder

3-6

By default, iMC is installed in C:\Program Files\iMC. You can either

type a path or click Browse to select a path to install it in another

folder.

Some iMC components depend on other components to function. If

the latter are not installed, the Install Type of a dependent

component to be installed in the Choose Target Folder window may

be Do Not Install (The dependent has not been installed). In this

case, you can view what are the components that this component

depends on by right-clicking Show Dependent Influence in the

component list.

In the Choose Target Folder window, you can also view information

about the components that you want to install. These components

include Resource Manager, NE Manager, Alarm Manager,

Performance Manager, and so on.

After selecting an installation path, click Next. The Installation

Summary window appears, as shown in

Figure 3-6.

3-7

Figure 3-6 Installation Summary

The Installation Summary window provides the following

information:

z The name, description, version, and disk space required of each

component

z The installation location of each component

z The total disk space

z The free disk space of the partition where iMC is installed

Click Install. The Installing window appears, as shown in Figure 3-7.

3-8

Figure 3-7 Installing common components

The wizard shows the process of component installation. The

installation will take a while.

After the installation is finished, the Installation Completed window

appears, as shown in

Figure 3-8.

3-9

Figure 3-8 Installation Completed

In the Installation Completed window, you have the following

options:

z If you install only the iMC platform without any service

component, select the Open deployment monitoring agent

check box and then click Finish to start deployment. For the

detailed deployment procedure, refer to section "

Deploying iMC".

z If you continue to install service components, select the Install

other iMC Components check box and then click Finish to

enter the Choose folder dialog box, as shown in

Figure 3-9.

z You can directly click Finish to close the window without

selecting any of the two check boxes. Then on your PC, you can

select Start > Programs > 3Com Intelligent Management

Center > 3Com Deployment Monitoring Agent to open

deployment monitoring agent and perform relevant operations.

3-10

Installing iMC Service Components

The following sections describe how to complete the installation of

other components, taking the installation of WSM as an example.

In the Installation Completed window, select Install other iMC

Components and click Finish. The Choose folder window appears,

as shown in

Figure 3-9.

Figure 3-9 Choose folder

Remove the iMC platform installation CD and load the WSM

installation CD into the CD-ROM drive. Then, in the Choose folder

window, click Browse and select the install\components folder on

the CD.

Then, click OK. A window shown in

Figure 3-10 appears to guide you

through the iMC installation.

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3com IMC ENTERPRISE PLATFORM - Installation guide

Brand: 3com

Model: IMC ENTERPRISE PLATFORM -

Category: Database software

Type: Installation guide

This manual is also suitable for

Network monitoring: iMC provides real-time monitoring of network devices, including routers, switches, servers, and firewalls. It monitors key performance indicators (KPIs) such as availability, performance, and utilization, and generates alerts when thresholds are exceeded.
Fault management: iMC helps identify and resolve network faults quickly and efficiently. It provides a centralized view of all network alarms and events, and offers tools for troubleshooting and root cause analysis.

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3com IMC ENTERPRISE PLATFORM - Installation guide

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