Dell Vostro 3560 Owner's manual

Dell Vostro 3560

Owner's Manual

Regulatory Model: P24F

Regulatory Type: P24F001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Trademarks used in this text: Dell

™

, the Dell logo, Dell Precision

™

, OptiPlex

™

, Latitude

™

, PowerEdge

™

, PowerVault

™

,

PowerConnect

™

, OpenManage

™

, EqualLogic

™

, Compellent

™

, KACE

™

, FlexAddress

™

, Force10

™

and Vostro

™

are trademarks of Dell

Inc. Intel

®

, Pentium

®

, Xeon

®

, Core

®

and Celeron

®

are registered trademarks of Intel Corporation in the U.S. and other countries. AMD

®

is a registered trademark and AMD Opteron

™

, AMD Phenom

™

and AMD Sempron

™

are trademarks of Advanced Micro Devices, Inc.

Microsoft

®

, Windows

®

, Windows Server

®

, Internet Explorer

®

, MS-DOS

®

, Windows Vista

®

and Active Directory

®

are either trademarks

or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat

®

and Red Hat

®

Enterprise Linux

®

are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell

®

and SUSE

®

are

registered trademarks of Novell Inc. in the United States and other countries. Oracle

®

is a registered trademark of Oracle Corporation

and/or its affiliates. Citrix

®

, Xen

®

, XenServer

®

and XenMotion

®

are either registered trademarks or trademarks of Citrix Systems, Inc. in

the United States and/or other countries. VMware

®

,

Virtual SMP

®

,

vMotion

®

,

vCenter

®

and

vSphere

®

are registered trademarks or

trademarks of VMware, Inc. in the United States or other countries.

IBM

®

is a registered trademark of International Business Machines

Corporation.

2012 - 06

Rev. A00

Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Working on Your Computer.......................................................................................................5

Before Working Inside Your Computer.....................................................................................................................5

Recommended Tools................................................................................................................................................6

Turning Off Your Computer.......................................................................................................................................6

After Working Inside Your Computer........................................................................................................................7

2 Removing and Installing Components.....................................................................................9

Removing the Security Digital (SD) Card..................................................................................................................9

Installing the Secure Digital Card.............................................................................................................................9

Removing the Battery...............................................................................................................................................9

Installing the Battery..............................................................................................................................................10

Removing the ExpressCard.....................................................................................................................................10

Installing the ExpressCard......................................................................................................................................10

Removing the Base Cover.......................................................................................................................................10

Installing the Base Cover........................................................................................................................................12

Removing the Memory............................................................................................................................................12

Installing the Memory.............................................................................................................................................12

Removing the Optical Drive....................................................................................................................................12

Installing the Optical Drive.....................................................................................................................................14

Removing the Hard Drive........................................................................................................................................14

Installing the Hard Drive.........................................................................................................................................16

Removing the Keyboard..........................................................................................................................................16

Installing the Keyboard...........................................................................................................................................18

Removing the Display Hinge Cover.........................................................................................................................18

Installing the Display Hinge Cover..........................................................................................................................19

Removing the Palmrest...........................................................................................................................................19

Installing the Palmrest............................................................................................................................................24

Removing the ExpressCard Reader........................................................................................................................24

Installing the Express Card Reader........................................................................................................................26

Removing the Speakers..........................................................................................................................................26

Installing the Speakers...........................................................................................................................................28

Removing the System Board...................................................................................................................................28

Installing the System Board....................................................................................................................................32

Removing the Heat Sink..........................................................................................................................................32

Installing the Heat Sink...........................................................................................................................................34

Removing the Processor.........................................................................................................................................34

Installing the Processor..........................................................................................................................................35

Removing the Coin-Cell Battery..............................................................................................................................35

Installing the Coin-Cell Battery...............................................................................................................................36

Removing the Wireless Local Area Network (WLAN) Card...................................................................................36

Installing the Wireless Local Area Network (WLAN) Card....................................................................................36

Removing the LAN Board.......................................................................................................................................37

Installing the LAN Board.........................................................................................................................................38

Removing the mini-SATA Card...............................................................................................................................39

Installing the mini-SATA Card.................................................................................................................................39

Removing the Secure Digital (SD) Card Reader.....................................................................................................40

Installing the Secure Digital (SD) Card Reader......................................................................................................41

Removing the Display Assembly.............................................................................................................................41

Installing the Display Assembly..............................................................................................................................43

Removing the Power Connector.............................................................................................................................44

Installing the Power Connector..............................................................................................................................44

Removing the Display Bezel...................................................................................................................................45

Installing the Display Bezel.....................................................................................................................................46

Removing the Display Bracket................................................................................................................................47

Installing the Display Bracket.................................................................................................................................49

Removing the Camera Module...............................................................................................................................50

Installing the Camera Module.................................................................................................................................50

3 System Setup.............................................................................................................................53

Boot Sequence.......................................................................................................................................................53

Navigation Keys......................................................................................................................................................53

System Setup Options.............................................................................................................................................54

Updating the BIOS .................................................................................................................................................58

System and Setup Password..................................................................................................................................58

Assigning a System Password and Setup Password......................................................................................58

Deleting or Changing an Existing System and/or Setup Password..................................................................59

4 Diagnostics.................................................................................................................................61

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics...............................................................................61

Device Status Lights...............................................................................................................................................61

Battery Status Lights..............................................................................................................................................62

Diagnostic Beep Codes..........................................................................................................................................62

5 Specifications............................................................................................................................65

6 Getting Help................................................................................................................................71

Contacting Dell.......................................................................................................................................................71

1

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your

personal safety. Unless otherwise noted, each procedure included in this document assumes that the following

conditions exist:

• You have performed the steps in Working on Your Computer.

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in

reverse order.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For

additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/

regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your

warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically

touching an unpainted metal surface, such as a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a

card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its

pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some

cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs

before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any

connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

3. If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice,

undock it.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable

from the network device.

4. Disconnect all network cables from the computer.

5. Disconnect your computer and all attached devices from their electrical outlets.

5

6. Close the display and turn the computer upside-down on a flat work surface.

NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.

7. Remove the main battery.

8. Turn the computer top-side up.

9. Open the display.

10. Press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before

opening the display.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal

surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal

surface to dissipate static electricity, which could harm internal components.

11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• #0 Phillips screwdriver

• #1 Phillips screwdriver

• Small plastic scribe

• Flash BIOS update program CD

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your

computer.

1. Shut down the operating system:

– In Windows 7:

Click Start , then click Shut Down.

– In Windows Vista :

Click Start , then click the arrow in the lower-right corner of the Start menu as shown below, and then

click Shut Down.

– In Windows XP:

Click Start → Turn Off Computer → Turn Off . The computer turns off after the operating system shutdown

process is complete.

2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not

automatically turn off when you shut down your operating system, press and hold the power button for about 4

seconds to turn them off.

6

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before

turning on your computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not

use batteries designed for other Dell computers.

1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such

as an ExpressCard.

2. Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the

computer.

3. Replace the battery.

4. Connect your computer and all attached devices to their electrical outlets.

5. Turn on your computer.

7

8

2

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your computer.

Removing the Security Digital (SD) Card

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer.

Installing the Secure Digital Card

1. Push the SD card into the slot until it clicks into place.

2. Follow the procedures in

After Working Inside Your Computer

.

Removing the Battery

1. Follow the procedures in

Before Working On Your Computer

.

2. Slide the battery latches to release the battery.

3. Lift and remove the battery from the computer.

9

Installing the Battery

1. Slide the battery into its slot until it clicks into place.

2. Follow the procedures in

After Working Inside Your Computer.

Removing the ExpressCard

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the battery.

3. Press in on the ExpressCard and release. Pull the ExpressCard and remove out of the computer.

Installing the ExpressCard

1. Push in the ExpressCard into the slot until it clicks into place.

2. Install the battery.

3. Follow the procedures in

After Working Inside Your Computer

.

Removing the Base Cover

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the battery.

3. Remove the screw(s) that secures the cover to the computer. Lift the cover upwards.

10

4. Slide the cover outwards to release it from the notches on the computer.

5. Lift the cover upwards and away from the computer.

11

Installing the Base Cover

1. Align the edge of the base cover on the computer and slide it on the computer.

2. Tighten the screw(s) to secure the base cover to the computer.

3. Install the battery.

4. Follow the procedures in

After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the:

a) battery

b) base cover

3. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its

connector.

Installing the Memory

1. Insert and secure the memory module to the system board.

2. Install the:

a) base cover

b) battery

3. Follow the procedures in

After Working Inside Your Computer

.

Removing the Optical Drive

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the:

a) battery

b) base cover

3. Remove the screw that secures the optical drive to the computer.

12

4. Use a flat-headed screw driver to pry the optical drive out of the computer.

5. Slide the optical drive outwards and remove it from the computer.

6. Remove the screws that secure the optical-drive bracket. Remove the optical-drive bracket from the optical drive.

13

Installing the Optical Drive

1. Replace the optical-drive bracket and tighten the screws that secure the optical drive to the optical-drive bracket.

2. Slide the optical drive into the compartment on the chassis.

3. Tighten the screw to secure the optical drive to the computer.

4. Install the:

a) base cover

b) battery

5. Follow the procedures in

After Working Inside Your Computer.

Removing the Hard Drive

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the:

a) battery

b) base cover

3. Remove the screws that secure the hard drive to the computer.

4. Pull the tab to release the hard drive from the hard drive connector.

14

5. Lift up the hard drive and remove from the computer.

6. Remove the screws that secure the hard-drive bracket to the hard drive.

7. Lift up and remove the hard drive from the hard drive bracket.

15

Installing the Hard Drive

1. Place the hard drive module into the hard drive bracket.

2. Tighten the screws that secures the hard drive bracket to the hard drive.

3. Pull the tab and place the hard drive on the chassis.

4. Tighten the screws that secure hard drive to the computer.

5. Install the:

a) battery

b) base cover

6. Follow the procedures in

After Working Inside Your Computer

.

Removing the Keyboard

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the battery.

3. Using of a flat-head screwdriver release the latches that secures the keyboard to the computer.

4. Flip the keyboard over and lay it on the palmrest.

16

5. Lift the clip to release the keyboard cable and disconnect it from the system board.

6. Lift the clip to release the backlit cable and disconnect it from the system board.

17

Installing the Keyboard

1. Connect the keyboard data cable to the back of the keyboard.

2. Connect the backlit cable to the system board.

3. Insert the keyboard in its compartment.

4. Press down until the keyboard clicks into place.

5. Install the battery.

6. Follow the procedures in

After Working Inside Your Computer

.

Removing the Display Hinge Cover

1. Follow the procedures in

Before Working On Your Computer

.

2. Remove the battery.

3. Remove the screws that secure the display-hinge cover to the computer.

18

4. Push to release the hinge cover from the computer.

5. Flip the computer and carefully remove the display hinge cover from the computer.

Installing the Display Hinge Cover

1. Replace the display hinge cover back to the computer till the latches are fixed into place.

2. Tighten the screws that secure the display hinge cover to the computer.

3. Install the battery.

4. Follow the procedures in

After Working Inside Your Computer

.

Removing the Palmrest

1. Follow the procedures in

Before Working Inside Your Computer

.

2. Remove the:

a) battery

b) base cover

c) memory

d) optical drive

e) hard drive

19

f) keyboard

g) display hinge cover

3. Remove the rubber pads from the bottom of the computer.

4. Remove the screws from the bottom of the computer.

5. Disconnect the LEDs fingerprint cable.

20

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