Philips XL3952S/38 User manual

Register your product and get support at

www.philips.com/welcome

XL390

XL395

User manual

English

EN 1

1 Important safety instructions 3

2 Your phone 4

What is in the box 4

Overview of the phone 5

Overview of the base station 5

Display icons 6

3 Get started 7

Connect the base station and charger 7

Install the handset 8

Congure your phone (country

dependent) 8

Change the remote access PIN code 9

Charge the handset 9

Check the battery level 10

What is standby mode? 10

Check the signal strength 10

4 Calls 11

Make a call 11

End a call 12

Answer a call 12

Adjust the earpiece/speaker volume 12

Mute the microphone 13

Turn the speaker on or off 13

Make a second call 13

Answer a second call 13

Switch between two calls 13

Make a conference call with external

callers 13

5 Intercom and conference calls 14

Make a call to another handset 14

Transfer a call 14

Make a conference call 14

6 Text and numbers 16

Enter text and numbers 16

Switch between uppercase and

lowercase 16

7 Phonebook 17

View the phonebook 17

Search a record 17

Call from the phonebook 17

Access the phonebook during a call 17

Add a record 18

Edit a record 18

Delete a record 18

Delete all records 18

Direct keys 18

8 Call log 19

Call list type 19

View the call records 19

Save a call record to the phonebook 19

Return a call 20

Delete a call record 20

Delete all call records 20

9 Redial list 21

View the redial records 21

Redial a call 21

Save a redial record to the phonebook 21

Delete a redial record 21

Delete all redial records 21

10 Phone settings 22

Sound settings 22

ECO mode 22

Name the handset 23

Set the backlight of the LCD screen 23

Set the date and time 23

Set the display language 23

11 Alarm clock 24

Set the alarm 24

Turn off the alarm 24

Contents

2 EN

12 Services 25

Call list type 25

Auto conference 25

Network type 25

Auto prex 25

Select the recall duration 26

Dial mode 26

Register the handsets 26

Unregister the handsets 27

Restore default settings 27

13 Network services 28

Call forward 28

Call return 28

Call back service 28

Hide your identity 29

14 Telephone answering machine 30

Turn the answering machine on or off 30

Set the answering machine language 30

Announcements 30

Incoming messages (ICM) 31

Remote access 33

15 Technical data 34

16 Notice 35

Declaration of conformity 35

Use GAP standard compliance 35

Compliance with EMF 35

Disposal of your old product and

batteries 35

17 Frequently asked questions 37

18 Appendix 38

Text and number input tables 38

19 Index 40

English

EN 3

• Do not use any cleaning agents containing alcohol,

ammonia, benzene, or abrasives as these may harm

the set.

• Do not expose the phone to excessive heat caused by

heating equipment or direct sunlight.

• Do not drop your phone or allow objects to fall on

your phone.

• Active mobile phones in the vicinity may cause

interference.

About operating and storage temperatures

• Operate in a place where temperature is

always between 0°C to +40°C (up to 90%

relative humidity).

• Store in a place where temperature is

always between -20°C and +45°C (up to

95% relative humidity).

• Battery life may be shorter in low

temperature conditions.

1 Important safety

instructions

Power requirements

• This product requires an electrical supply of

100-240 volts AC. In case of power failure,

the communication can be lost.

• The voltage on the network is classied

as TNV-3 (Telecommunication Network

Voltages), as dened in the standard EN

60950.

Warning

•

The Electrical network is classied as hazardous. The

only way to power down the charger is to unplug the

power supply from the electrical outlet. Ensure that the

electrical outlet is always easily accessible.

To avoid damage or malfunction

Caution

•

Use only the power supply listed in the user instructions.

• Use only the batteries listed in the user instructions.

• Risk of explosion if battery is replaced by an incorrect

type.

• Dispose of used batteries according to the instructions.

• Always use the cables provided with the product.

• Do not allow the charging contacts or the battery to

come into contact with metal objects.

• Do not let small metal objects come into contact with

the product. This can deteriorate audio quality and

damage the product.

• Metallic objects may be retained if placed near or on

the handset receiver.

• Do not use the product in places where there are

explosive hazards.

• Do not open the handset, base station or charger as

you could be exposed to high voltages.

• For pluggable equipment, the socket-outlet shall be

installed near the equipment and shall be easily accessible.

• Handsfree activation could suddenly increase the

volume in the earpiece to a very high level: make sure

the handset is not too close to your ear.

• This equipment is not designed to make emergency

calls when the power fails. An alternative has to be

made available to allow emergency calls.

• Do not allow the product to come into contact with

liquids.

4 EN

Power adapter**

Line cord*

Guarantee

User manual

Quick start guide

Note

•

* In some countries, you have to connect the line

adapter to the line cord, then plug the line cord into

the telephone socket.

Note

•

** In multi-handset packs, there are additional handsets,

chargers and power adapters.

4XLFNVWDUWJXLGH

2 Your phone

Congratulations on your purchase and welcome

to Philips!

To fully benet from the support that Philips

offers, register your product at www.philips.com/

welcome.

What is in the box

Base station (XL390)

Base station (XL395)

Handset**

Charger**

English

EN 5

k

• Turn the speaker phone on/off.

• Make and receive calls through the

speaker.

l

Press and hold to make an intercom call

(for multi handset version only).

m M1/M2/M3

Save the call records for quick dial.

n

• Make and receive calls.

• Recall key

o

• Scroll down on the menu.

• Decrease the earpiece/speaker volume.

• Access the call log.

p

• Access the main menu.

• Conrm selection.

• Enter the options menu.

• Select the function displayed on the

handset screen directly above the key.

Overview of the base station

XL390

a

• Find handsets.

• Enter registration mode.

a

Overview of the phone

a Earpiece

b Loudspeaker

c Battery door

d

• Delete text or digits.

• Cancel operation.

e

• Scroll up on the menu.

• Increase the earpiece/speaker volume.

• Access the phonebook.

f

• End the call.

• Exit the menu/operation.

g

• Press to enter a space during text

editing.

• Press and hold to lock the keypad.

h

• Press and hold to enter a pause.

• Press and hold to switch to uppercase

and lowercase during editing.

i

Mute/unmute the microphone.

j Microphone

a

n

b

c

d

e

f

g

h

i

j

o

m

l

k

p

6 EN

The empty battery icon ashes and you

hear an alert tone.

The battery is low and needs recharging.

It displays the link status between the

handset and base station. The more bars

are shown, the better the signal strength

is.

It remains steadily on when browsing

incoming calls in the call log.

It indicates an outgoing call in the

redial list.

It ashes when there is a new missed call

or when browsing new missed calls.

It remains steadily on when the missed

calls in the call log are read.

It ashes when receiving an incoming call.

It remains steadily on when you are in

a call.

The speaker is on.

The alarm clock is activated.

The ringer is off.

Answering machine: it ashes when

there is a new message. It displays when

the telephone answering machine is

turned on.

It ashes when there is a new voice

message.

It remains steadily on when the voice

messages are already viewed in the call

log.

The icon is not shown when there is no

voice message.

The silent mode is activated.

The ECO mode is activated.

XL395

a

• Find handsets.

• Enter the registration mode.

b

/

Decrease/increase the speaker volume.

c

Skip backward during playback.

d

Skip forward during playback.

e

Turn the answering machine on or off.

f

• Play messages.

• Stop messages playback.

g

Delete the current playback message.

Display icons

In standby mode, the icons shown on the main

screen tell you what features are available on

your handset.

Icon Descriptions

When the handset is off the base

station/charger, the bars indicate the

battery level (from full to low).

When the handset is on the base

station/charger, the bars keep scrolling

until charging is complete.

a

b

c

d

e

g

f

English

EN 7

1

Connect each end of the power adapter to:

• the DC input jack at the back of the

base station;

• the power socket on the wall.

2

Connect each end of the line cord to:

• the telephone socket at the back of the

base station;

• the telephone socket on the wall.

3

Connect each end of the power adapter to

(for multi handset versions only):

• the DC input jack at the back of the

extra handset charger.

• the power socket on the wall.

3 Get started

Caution

•

Make sure that you have read the safety instructions in

the 'Important safety instruction' section before you

connect and install your handset.

Connect the base station and

charger

Warning

•

Risk of product damage! Make sure that the power

supply voltage corresponds to the voltage printed on

the back or underside of the phone.

• Use only the supplied power adapter to charge the

batteries.

Note

•

If you subscribe to the digital subscriber line (DSL)

high speed internet service through your telephone

line, make sure you install a DSL lter between the

telephone line cord and the power socket.. The lter

prevents noise and caller ID problems caused by DSL

interference. For further information on DSL lters,

contact your DSL service provider.

• The type plate is located on the bottom of the base

station.

8 EN

Congure your phone

(country dependent)

1

When using your phone for the rst time,

you see a welcome message.

2

Press [OK].

Set the country/language

Select your country/language, then press [OK]

to conrm.

» The country/language setting is saved.

Note

•

The country/language setting option is country

dependent. If no welcome message is displayed, it

means the country/language setting is preset for your

country. Then you can set the date and time.

To re-set the language, see the following steps.

1

Select [Menu] > [Phone setup] >

[Language], then press [OK] to conrm.

2

Select a language, then press [OK] to

conrm.

» The setting is saved.

Install the handset

The batteries are pre-installed in the handset.

Pull the battery tape off from the battery door

before charging.

Caution

•

Risk of explosion! Keep batteries away from heat,

sunshine or re. Never discard batteries in re.

• Use only the supplied batteries.

• Risk of decreased battery life! Never mix different

brands or types of batteries.

Note

•

Charge the batteries for 8 hours before rst use.

• If the handset becomes warm when the batteries are

charging, it is normal.

Warning

•

Check the battery polarity when inserting in the

battery compartment. Incorrect polarity may damage

the product.

English

EN 9

Change the remote access

PIN code

Note

•

The default answering machine remote access PIN

code is 0000 and it is important to change it to ensure

the security.

1

Select [Menu] > [Answ. Machine] >

[Remote access] > [Change PIN], then

press [OK] to conrm.

2

Enter the old PIN, then press [OK] to

conrm.

3

Enter the new PIN code, then press [OK]

to conrm.

4

Enter the new PIN code again, then press

[Save] to conrm.

» The setting is saved.

Charge the handset

Place the handset on the base station to charge

the handset. When the handset is placed

correctly on the base station, you hear a docking

sound.

» The handset starts charging.

Note

•

Charge the batteries for 8 hours before rst use.

• If the handset becomes warm when the batteries are

being charged, it is normal.

You can activate or deactivate the docking tone

(see 'Set the docking tone' on page 22) .

Your phone is now ready to use.

Set the date and time

Tip

•

To set the date and time later, press [Back] to skip this

setting.

1

Select [Menu] > [Phone setup] > [Date &

time], then press [OK] to conrm.

2

Press the numeric buttons to enter the

date, then press [OK] to conrm.

» The time setting menu is displayed on

the handset.

3

Press the numeric buttons to enter the

time.

Note

•

If the time is in 12-hour format, press / to select

[AM] or [PM].

4

Press [OK] to conrm.

10 EN

Check the signal strength

The number of bars indicates the link

status between the handset and base

station. The more bars are shown, the

better the connection is.

• Make sure the handset is linked to the base

station before you make or receive calls

and carry out the functions and features.

• If you hear warning tones when you are

on the phone, the handset is almost out

of battery or the handset is out of range.

Charge the battery or move the handset

closer to the base station.

Check the battery level

The battery icon displays the current battery level.

When the handset is off the base

station/charger, the bars indicate the

battery level (full, medium and low).

When the handset is on the base

station/charger, the bars ash until

charging is complete.

The empty battery icon ashes. The

battery is low and needs recharging.

The handset turns off if the batteries are empty.

If you are on the phone, you hear warning tones

when the batteries are almost empty. The call

gets disconnected after the warning.

What is standby mode?

Your phone is in standby mode when it is idle.

The standby screen displays the handset name,

handset number, date and time.

English

EN 11

Call through the direct key

To make a quick call from the record pre-saved

in the direct key, press

or , then press M1,

M2 or M3.

» The number is dialed out.

Tip

•

For information of how to set the direct keys, see the

next section.

Set the direct keys

1

Enter the number, the press and hold M1,

M2 or M3.

2

Enter the name, then press [OK] to

conrm.

3

Edit the number if necessary, then press

[Save] to conrm.

» The direct key is set.

Note

•

If there is already a record saved in the direct key, you

need to conrm whether you want to replace the old

record with the new one.

Dial before you call

1

Dial the phone number

• To erase a digit, press [Clear].

• To enter a pause, press and hold

.

2

Press or to dial out the call.

4 Calls

Note

•

When the power fails, the phone cannot access

emergency services.

Tip

•

Check the signal strength before you make a call or

when you are in a call (see 'Check the signal strength'

on page 10).

Make a call

You can make a call in these ways:

• Quick call

• Quick call through the direct keys

• Dial before you call

• Redial the most recent number

• Call from the redial list.

• Call from the phonebook list

• Call from the call log

Quick call

1

Press or .

2

Dial the phone number.

» The number is dialed out.

» The duration of your current call is

displayed.

12 EN

Answer a call

When there is an incoming call, the phone rings

and the LCD backlight ashes. Press

or to

answer the call.

Warning

•

When the handset rings or when the handsfree is

activated, keep the handset away from your ear to

avoid ear damage.

Note

•

The caller ID service is available if you have registered

to the caller ID service with your service provider.

Tip

•

When there is a missed call, a notication message

appears.

Turn off the ringer for an incoming call

When the phone rings, press [Silent].

Adjust the earpiece/speaker

volume

Press / to adjust the volume during a call.

» The earpiece/speaker volume is

adjusted and the phone is back to the

call screen.

Call from the redial list

You can make a call from the redial list (see

'Redial a call' on page 21).

Redial the most recent number

1

Press [Redial].

» The redial list is displayed and the most

recent number is highlighted.

2

Press .

» The most recent number is then dialed

out.

Call from the phonebook

You can make a call from the phonebook list

(see 'Call from the phonebook' on page 17).

Call from the call log

You can return a call from the received or

missed call log (see 'Return a call' on page 20).

Note

•

The call timer displays the talk time of your current call.

Note

•

If you hear warning tones, the handset is almost out

of battery or the handset is out of range. Charge the

battery or move the handset nearer to the base station.

End a call

You can end a call in these ways:

• Press

; or

• Place the handset to the base station or

charging cradle.

English

EN 13

Switch between two calls

You can switch your calls in these ways:

• Press

and ; or

• Press [Option] and select [Switch calls],

then press [OK] again to conrm.

» The current call is put on hold, and you

are now connected to the other call.

Make a conference call with

external callers

Note

•

This service is network dependent. Check with the

service provider for additional charges.

When you are connected to two calls, you can

make a conference call in these ways:

• Press

, then ; or

• Press [Option], select [Conference] and

then press [OK] again to conrm.

» The two calls are combined and a

conference call is established.

Mute the microphone

1

Press during a call.

» The handset displays [Mute on].

» The caller cannot hear you, but you can

still hear his voice.

2

Press again to unmute the microphone.

» You can now communicate with the

caller.

Turn the speaker on or off

Press .

Make a second call

Note

•

This service is network dependent.

1

Press during a call.

» The rst call is put on hold.

2

Dial the second number.

» The number displayed on the screen is

dialed out.

Answer a second call

Note

•

This service is network dependent.

When there is a periodical beep to notify you

of an incoming call, you can answer the call in

these ways:

1

Press and to answer the call.

» The rst call is put on hold, and you are

now connected to the second call.

2

Press and to end the current call and

answer the rst call.

14 EN

While you are on the phone

You can go from one handset to another during

a call:

1

Press and hold .

» The current caller is put on hold.

2

Select a handset number, then press [OK]

to conrm.

» Wait for the other side to answer your

call.

Switch between calls

Press [Extern] to switch between the internal

and external call.

Transfer a call

1

Press and hold during a call.

» The handsets available for intercom are

displayed.

2

Select a handset number, then press [OK]

to conrm.

3

Press when the other side answers your

call.

» The call is now transferred to the

selected handset.

Make a conference call

A 3-way conference call is between you, another

handset user and the outside callers. It requires

two handsets to share the same base station.

5 Intercom and

conference calls

An intercom call is a call to another handset that

shares the same base station. A conference call

involves a conversation between you, another

handset user and the outside callers.

Make a call to another

handset

Note

•

If the base station only has 2 registered handsets, press

and hold

to make a call to another handset.

1

Press and hold .

» The handsets available for intercom are

displayed.

2

Select a handset number, then press [OK]

to conrm.

» The selected handset rings.

3

Press on the selected handset.

» The intercom is established.

4

Press [Cancel] or to cancel or end the

intercom call.

Note

•

If the selected handset is busy, [Busy] is displayed on

the handset screen.

English

EN 15

During an external call

1

Press and hold to initiate an internal call.

» The handsets available for intercom are

displayed.

» The external caller is put on hold.

2

Select or enter a handset number, then

press [OK] to conrm.

» The selected handset rings.

3

Press on the selected handset.

» The intercom is established.

4

Press [Conf].

» You are now in a 3-way conference

call with an external call and a selected

handset.

5

Press to end the conference call.

Note

•

Press to join an ongoing conference with another

handset if [Services] > [Conference] is set to [Auto].

During the conference call

• Press [Int.] to put the external call on hold

and go back to the internal call.

» The external call is put on hold.

• Press [Conf] to establish the conference

call again.

Note

•

If a handset hangs up during the conference call, the

other handset remains connected to the external call.

16 EN

6 Text and

numbers

You can enter text and numbers for handset

name, phonebook records, and other menu

items.

Enter text and numbers

1

Press once or several times on the

alphanumeric key to enter the selected

character.

2

Press [Clear] to delete the character.

3

Press to add a space.

Tip

•

For further information on the text and number input,

see the chapter 'Appendix'.

Switch between uppercase

and lowercase

By default, the rst letter of each word in a

sentence is uppercase and the rest is lowercase.

Press and hold

to switch between the

uppercase and lowercase letters.

English

EN 17

Scroll the contact list

1

Press or select [Menu] > [Phonebook]

> [View] > [OK] to access the phonebook

list.

2

Press / to scroll through the

phonebook list.

Enter the rst character of a contact

1

Press or select [Menu] > [Phonebook]

> [View] > [OK] to access the phonebook

list.

2

Press the alphanumerical key that matches

the character.

» The rst record that starts with this

character is displayed.

Call from the phonebook

1

Press or select [Menu] > [Phonebook]

> [View] > [OK] to access the phonebook

list.

2

Select a contact in the phonebook list.

3

Press to make the call.

Access the phonebook during

a call

1

Press [Option] and select [Phonebook].

2

Press [OK] to conrm.

3

Select a contact, then press [OK] to

conrm.

» The number is displayed.

7 Phonebook

This phone has a phonebook that stores up

to 100 records. You can access the phonebook

from the handset. Each record can have a name

up to 14 characters long and a number up to 24

digits long.

There are 2 direct access memories (keys

and

). Depending on your country, keys

and

are preset to the voice mail number and

information service number of your service

provider respectively. When you press and hold

on the key in standby mode , the saved phone

number is dialed automatically.

View the phonebook

Note

•

You can view the phonebook on one handset only

each time.

1

Press or select [Menu] > [Phonebook]

> [View] > [OK] to access the phonebook

list.

2

Press / to scroll through the

phonebook entries.

Search a record

You can search the phonebook records in these

ways:

• Scroll the contact list.

• Enter the rst character of the contact.

18 EN

Delete a record

1

Select [Menu] > [Phonebook] > [Delete].

2

Select a contact, then press [OK] to

conrm.

» The handset displays a conrmation

request.

3

Press [OK] to conrm.

Delete all records

1

Select [Menu] > [Phonebook] > [Delete

all], then press [OK] to conrm.

» The handset displays a conrmation

request.

2

Press [OK] to conrm.

» All records are deleted.

Direct keys

The phone features 3 direct keys to store the

emergency phone numbers or numbers you call

frequently.

Set the direct keys

1

Enter the number, then press and hold M1,

M2 or M3.

2

Enter the name, then press [OK] to

conrm.

3

Edit the number if necessary, then press

[Save] to conrm.

» The direct key is set.

Note

•

If there is already a record saved in the direct key, you

need to conrm whether you want to replace the old

record with the new one.

Add a record

Note

•

If your phonebook memory is full, the handset displays

a notication message. Delete some records to add

new ones.

1

Select [Menu] > [Phonebook] > [Add

new], then press [OK] to conrm.

2

Enter the name, then press [OK] to

conrm.

3

Enter the number, then press [Save] to

conrm

» Your new record is saved.

Tip

•

Press and hold to insert a pause.

Note

•

The phonebook overwrites the old number with the

new number.

Tip

•

Press [Clear] to delete the character. Press / to

move the cursor left and right.

Edit a record

1

Select [Menu] > [Phonebook] > [Edit],

then press [OK] to conrm.

2

Edit the name, then press [OK] to conrm.

3

Edit the number, then press [Save] to

conrm.

» The record is saved.

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