Quadra-Fire Quadra-Fire VOYAGEUR-PMH User manual

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www.quadraﬁ re.com 7063-173D November 22, 2011

DO NOT DISCARD THIS MANUAL

CAUTION

• Important operating

and maintenance

instructions included.

• Leave this manual with

party responsible for

use and operation.

• Read, understand and

follow these instructions

for safe installation and

operation.

฀฀



WARNING

If the information in these instruc-

tions is not followed exactly, a

ﬁ re may result causing property

damage, personal injury, or death.

• Do not store or use gasoline or other ﬂ am-

mable vapors and liquids in the vicinity of

this or any other appliance.

• Do not overﬁ re - If heater or chimney con-

nector glows, you are overﬁ ring. Overﬁ ring

will void your warranty.

• Comply with all minimum clearances to

combustibles as speciﬁ ed. Failure to

comply may cause house ﬁ re.

Fire Risk.

WARNING

For use with solid wood fuel only.

Other fuels may overﬁ re and generate

poisonous gases (i.e. carbon monoxide).

Installation and service of this appliance should

be performed by qualiﬁ ed personnel. Hearth &

Home Technologies recommends NFI certiﬁ ed

professionals, or technicians supervised by an

NFI certiﬁ ed professional.

WARNING

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as

ﬁ replace.

• Alert children and adults to hazards of high

temperatures.

High temperatures may ignite clothing or other

ﬂ ammable materials.

• Keep clothing, furniture, draperies and other

ﬂ ammable materials away.

HOT SURFACES!

Glass and other surfaces are

hot during operation AND

cool down.

OWNER’S MANUAL

Installation and Operation

Model:

VOYAGEUR-MBK

VOYAGEUR-PMH

VOYAGEUR WOOD INSERT

Advanced Combustion Control (ACC)

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November 22, 2011

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VOYAGEUR Wood Insert

Serial Number

Model Name

Test Lab & Report

Number

Mfg Date

Hearth & Home Technologies welcomes you to our tradition

of excellence! In choosing a Quadra-Fire appliance, you

have our assurance of commitment to quality, durability, and

performance.

This commitment begins with our research of the market,

including ‘Voice of the Customer’ contacts, ensuring we

make products that will satisfy your needs. Our Research

and Development facility then employs the world’s most

advanced technology to achieve the optimum operation

of our stoves, inserts and ﬁ replaces. And yet we are old-

fashioned when it comes to craftsmanship. Each unit is

meticulously fabricated and gold and nickel surfaces are

hand-ﬁ nished for lasting beauty and enjoyment. Our pledge

to quality is completed as each model undergoes a quality

control inspection.

We wish you and your family many years of enjoyment in

the warmth and comfort of your hearth appliance. Thank

you for choosing Quadra-Fire.

SAMPLE OF SERIAL NUMBER / SAFETY LABEL

LOCATION: UNDER ASH LIP, PULL OUT TO VIEW

and Welcome to the Quadra-Fire Family!

NOTE: Clearances may only be reduced by means

approved by the regulatory authority having jurisdiction

LISTED ROOM HEATER, SOLID FUEL TYPE. "For Use with Solid

Wood Fuel Only." Also for use in Mobile Home.

PREVENT HOUSE FIRES

HOT WHILE IN OPERATION DO

NOT TOUCH, KEEP CHILDREN

CAUTION:

AND CLOTHING AWAY. CONTACT MAY CAUSE SKIN

BURNS. KEEP FURNISHINGS AND OTHER

COMBUSTIBLE MATERIAL FAR AWAY FROM THE

APPLIANCE. SEE NAMEPLATE AND INSTRUCTIONS.

Model:

VOYAGEUR

WOOD INSERT

Report: 100116597

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TESTED TO:

UL 1482, ULC S628-93

Serial No.

007022

U.S. ENVIRONMENTAL PROTECTION AGENCY - Certified to comply with July 1990 particulate emission standards.

2010

2011

2012

DO NOT REMOVE THIS LABEL

Mfg by:

1445 N. Highway, Colville, WA 99114 www.quadrafire.com

Made in U.S.A. of US and

imported parts.

Jan Feb Mar Apr May June July Aug Sept Oct. Nov. Dec.

7063-174

NOTICE:

All measurements are

from the fuel loading door

opening.

TRIM DEPTH

*Maximum 1-1/2 (38mm) Top Trim Depth

**Maximum 3-1/2 (89mm) Side Trim Depth

Minimum Clearances To Combustible Material

Masonry, Heat Circulating & Factory Built

USA ONLY

A Sidewall to Fuel Loading Door 20-1/2 in.

B Mantel to Fuel Loading Door 29 in.

C Top Trim to Fuel Loading Door 22 in.

D Side Trim to Fuel Loading Door 10-1/2 in.

E Hearth Extension from Glass 16 in.

F H

earth Extenson from Fuel Loading Door

8 in.

Refer to Clearances on other label for Canada

Factory Built Floor

Protection under Hearth

Extension

Thermal & Ember Protection

Floor height 0 to 3.5 inches

below Insert Base:

1 inch (25mm) R=0.52

Ember Protection Only

Greater than 3.5 inches below

Insert Base:

Hearth Extension

A

B

*C

**

D

F

E

Insert

SideWall

Maximum Mantel Depth - 12 inch (305mm)

Fascia or Trim

Mantel

Fuel Door

SAMPLE

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Congratulations ...............................................................2

Sample of Safety/Serial Number Label ...........................2

Warranty Policy ...............................................................4-5

Section 1: Listing and Code Approvals

A. Appliance Certiﬁ cations.....................................6

B. Mobile Home Approved.....................................6

C. Glass Speciﬁ cations ..........................................6

D. BTU & Efﬁ ciency Speciﬁ cations ........................6

User’s Guide

Section 2: Operating Instructions

A. Your Wood Appliance .......................................7

B. Fire Safety .........................................................8

C. Overﬁ ring ...........................................................8

D. Combustible/Non-combustible Material ............8

E. Seasoned Wood................................................8

F. Burning Process ................................................9

G. Automatic Combustion Control (ACC) ..............10

H. Air Controls .......................................................10

I. Burn Rates and Operating Efﬁ ciency ................11

J. Correct Bafﬂ e & Blanket Placement ..................12

K. Building a Fire ...................................................13

L. Fuel Reloading Instructions...............................13

M. Wood Fuel & Storage ........................................14

N. Blower Control Box Snap Disc Operations .......15

O. Blower Operating Instructions ...........................15

P. Clear Space ......................................................16

Q. Frequently Asked Questions .............................16

R. Opacity (Smoke) ...............................................16

S. Quick Start Guide ..............................................17

Section 3: Maintenance and Service

A. Disposal of Ashes .............................................18

B. Chimney & Chimney Connector

Inspection/Cleaning...........................................18

C. Appliance Inspection - Routine .........................18

D. Cleaning of Plated Surfaces..............................18

E. Glass Cleaning ..................................................19

F. Firebrick Inspection & Replacement Instruction 19

G. Quick Reference Maintenance Guide ...............20

Section 4: Troubleshooting Guide .....................21

Section 5: Service Parts Replacement

A. Glass Replacement ...........................................22

B. Snap Disc Replacement....................................22

C. Wiring Diagram .................................................22

D. Blower Replacement .........................................23

E. Door Handle Assembly .....................................24

F. Bafﬂ e & Ceramic Blanket Removal ...................25

G. Tube Channel Assembly Replacement .............24

Installer’s Guide

Section 6: Getting Started

A. Design, Installation & Location

Considerations ..................................................26

B. Draft ..................................................................26

C. Negative Pressure.............................................27

D. Locating Your Appliance and Chimney .............28

E. Chimney Termination Requirements.................28

F. 2-10-3 Rule .......................................................29

G. Tools and Supplies Needed ..............................30

H. Fire Safety .........................................................30

I. Inspect Appliance and Components

and Pre-Burn Checklist .....................................30

Section 7: Dimensions and Clearances

A. Appliance Dimensions.......................................31

B. Clearances to Combustibles (UL and ULC)

and Hearth Protection Requirements ................32-33

C. Alternate Floor Protection Calculation...............34

Section 8: Chimney Systems

A. Venting Systems ...............................................35

B. Inspections ........................................................35

C. Larger Chimneys ...............................................35

D. Masonry Chimney .............................................35-36

E. Metal Heat Circulating Chimney........................37

F. Prefabricated Metal Chimney ............................37

G. Securing Chimney Components .......................38

H. Altering the Fireplace ........................................38

I. Factory-Built Solid Fuel Fireplaces ...................38

J. Ovalizing Round Stainless Steel Liners ............39

K. Chimney Height / Rise and Run ........................39

Section 9: Appliance Set-up

A. Outside Air Installation ......................................40

B. Optional Elbow Flue Adapter Installation ..........41

C. Securing Stove Pipe/Liner to Flue Collar ..........41

D. Leveling Legs ....................................................41

E. Securing Appliance to Stove Pipe/Liner ............42

F. Standard Surround & Trim Installation ..............42

G. Standard Surround & Cast Trim, .......................43

H. All Cast Surround ..............................................44

I. Blower Cord Installation - Left Side ...................44-46

Section 10: Moble Home Installation .................47

Section 11: Reference Materials

A. Exploded Drawings ...........................................48-49

B. Service Parts & Accessories .............................50-53

C. Service Maintenance Log..................................54-5

D. Contact Information ...........................................56

TABLE OF CONTENTS

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the appliance or to property.

!

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VOYAGEUR Wood Insert

Warranty Policy

November 22, 2011

7063-173D

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VOYAGEUR Wood Insert

1

Listing and Code Approvals

The Quadra-Fire VOYAGEUR meets the U.S. Environmental

Protection Agency’s 1990 particulate emission standards.

A. Appliance Certiﬁ cation

C. Glass Speciﬁ cations

D. BTU & Efﬁ ciency Speciﬁ cations

This stove is equipped with 5mm ceramic glass. Replace

glass only with 5mm ceramic glass. Please contact your

dealer for replacement glass.

B. Mobile Home Approved

EPA Certiﬁ ed:

4.1 grams per hour

Efﬁ ciency:

77%

BTU Output:

11,550 to 23,9300 per hr

Heating Capacity:

1,303 to 2,335 sq ft depend-

ing on climate zone

Vent Size:

6 inches

Firebox Size:

1.87 cubic feet

Max Wood Length:

18 inches

Fuel:

Cord Wood

Shipping Weight:

355 lbs

Model:

VOYAGEUR Wood Insert

Laboratory: Intertek

Report No:

100116597

Type:

Solid Fuel Type, Listed Room Heater

Standard: UL1482 and ULC S628-93 and

(UM) 84-HUD, Mobile Home

Approved.

NOTE: Hearth & Home Technologies, manufacturer of

this appliance, reserves the right to alter its products,

their speciﬁ cations and/or price without notice.

NOTE: This installation must conform with local codes. In the

absence of local codes you must comply with the UL1482,

(UM) 84-HUD and NPFA211 in the U.S.A. and the ULC S628-

93 and CAN/CSA-B365 Installation Codes in Canada.

• This appliance is approved for mobile home installa-

tions when not installed in a sleeping room and when

an outside combustion air inlet is provided.

• The structural integrity of the mobile home ﬂ oor, ceil-

ing, and walls must be maintained.

• The appliance must be properly grounded to the

frame of the mobile home with #8 copper ground

wire, and use only listed double-wall connector pipe.

• Outside Air Kit, part OAK-ACC must be installed in a

mobile home installation.

Improper installation, adjustment, alteration, service or

maintenance can cause injury or property damage.

For assistance or additional information, consult a qualiﬁ ed

installer, service agency or your dealer.

Quadra-Fire is a registered trademark of Hearth & Home

Technologies.

• Installation and use of any damaged appliance.

• Modiﬁ cation of the appliance.

• Installation other than as instructed by Hearth & Home

Technologies.

• Installation and/or use of any component part not approved

by Hearth & Home Technologies.

• Operating appliance without fully assembling all

components.

• Operating appliance without legs attached (if supplied with

unit).

• Do NOT Overﬁ re - If appliance or chimney connector glows,

you are overﬁ ring.

Any such action that may cause a ﬁ re hazard.

WARNING

Fire Risk.

Hearth & Home Technologies disclaims any

responsibility for, and the warranty will be

voided by, the following actions:

Intertek Testing Laboratory is a National Recognized

Test Lab (NRTL) approved by OSHA.

November 22, 2011

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2

Operating Instructions

WARNING! DO NOT operate appliance before reading and understanding operating instructions.

Failure to operate appliance according to operating instructions could cause ﬁ re or injury.

User Guide

A. Your Wood Appliance

WARNING

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as appliance.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ﬂ ammable materials.

• Keep clothing, furniture, draperies and other ﬂ ammable materials away.

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Figure 7.1 General Operating Parts

If you expect that children may come into contact with this appli-

ance, we recommend a barrier such as a decorative screen.

See your dealer for suggestions.

Surround & Trim Set

Burn Rate Control

ACC Start-up

Air Control

Door Handle & Fiber Handle

Blower Controls & Snap Disc

Under Ash Lip

Blower Assembly

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VOYAGEUR Wood Insert

B. Fire Safety

To provide reasonable ﬁ re safety, the following should be

given serious consideration:

1. Install at least one smoke detector on each ﬂ oor of

your home to ensure your safety. They should be

located away from the heating appliance and close

to the sleeping areas. Follow the smoke detector

manufacturer’s placement and installation instructions,

and be sure to maintain regularly.

2. A conveniently located Class A ﬁ re extinguisher.

3. A practiced evacuation plan, consisting of at least two

escape routes.

4. In the event of a chimney ﬁ re:

a. Prepare occupants for immediate evacuation

b. Notify ﬁ re department

D. Combustible/Non-combustible Materials

• Combustible Material

Material made of or surfaced with wood, compressed

paper, plant ﬁ bers, plastics, or any material capable

of igniting and burning, whether ﬂ ame-proofed or not,

plastered or unplastered.

• Non-combustible Material

Material which will not ignite and burn. Such materials are

those consisting entirely of steel, iron, brick, tile, slate,

glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a

Vertical Tube Furnance at 750

o

C and UL763 shall be

considered non-combustible materials.

• Non-combustible Sealant Material

Sealants which will not ignite and burn: Rutland, Inc.

Fireplace Mortar #63, Rutland 76R, Nuflex 304, GE

RTV106 or GE RTB116 (or equivalent).

E. Seasoned Wood

Burn only dry seasoned wood.

• Store wood under cover, out of the rain and snow.

• Dry and well-seasoned wood will not only minimize the

chance of creosote formation, but will give you the most

efﬁ cient ﬁ re.

• Even dry wood contains at least 15% moisture by weight,

and should be burned hot enough to keep the chimney

hot for as long as it takes to dry the wood out - about one

hour.

• It is a waste of energy to burn unseasoned wood of any

kind.

Dead wood lying on the forest ﬂ oor should be considered wet,

and requires full seasoning time.

• Standing dead wood can be considered to be about 2/3

seasoned.

• To tell if wood is dry enough to burn, check the ends of

the logs.

• If there are cracks radiating in all directions from the center,

it is dry.

• If your wood sizzles in the ﬁ re, even though the surface

is dry, it may not be fully cured.

C. Overﬁ ring

Do not over-ﬁ re.

Over-ﬁ ring may ignite creosote or will damage

the stove and chimney.

To prevent over-ﬁ ring your stove, DO NOT:

• Use ﬂ ammable liquids

• Overload with wood

• Burn trash or large amounts of scrap lumber

• Permit too much air to the ﬁ re

• Use of processed solid fuel ﬁ re logs

WARNING

Fire Risk

Symptoms of over-ﬁ ring may include one or more of the

following:

• Chimney connector or appliance glowing

• Roaring, rumbling noises

• Loud cracking or banging sounds

• Metal warping

• Chimney ﬁ re

1. Symptoms of Over-Firing

2. What To Do if Your Appliance is Over-Firing

• Immediately close the door and air controls to reduce

air supply to the ﬁ re.

• If you suspect a chimney ﬁ re, call the ﬁ re department

and evacuate your house.

• Contact your local chimney professional and have

your appliance and stove pipe inspected for any dam-

age.

• Do not use your appliance until the chimney profes-

sional informs you it is safe to do so.

Hearth & Home Technologies WILL NOT warranty appli-

ances that exhibit evidence of over-ﬁ ring. Evidence of

over-ﬁ ring includes, but is not limited to:

• Warped air tube

• Deteriorated refractory brick retainers

• Deteriorated bafﬂ e and other interior components

November 22, 2011

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F. Burning Process

In recent years there has been an increasing concern about

air quality. Much of the blame for poor air quality has been

placed on the burning of wood for home heating.

In order to improve the situation, we at Quadra-Fire have

developed cleaner-burning wood appliances that surpass

the requirements for emissions established by our governing

agencies.

These wood appliances must be properly operated in order

to ensure that they perform the way they are designed to

perform.

1. Kindling or First Stage

It helps to know a little about the actual process of burning in

order to understand what goes on inside the appliance. The

ﬁ rst stage of burning is called the kindling stage.

In this stage:

• Wood is heated to a temperature high enough to evapo-

rate the moisture present in all wood.

• Wood will reach the boiling point of water (212°F) and will

not get any hotter until the water is evaporated.

This process takes heat from the coals and tends to cool the

appliance.

Fire requires three things to burn:

• Fuel

• Air

• Heat

If heat is robbed from the appliance during the drying stage,

the new load of wood has reduced the chances for a good

clean burn.

It is always best to burn dry, seasoned ﬁ rewood. When the

wood isn’t dry, you must open the air controls and burn at a

high burn setting for a longer time to start it burning.

The heat generated from the ﬁ re should be warming your

home and establishing the ﬂ ue draft, not evaporating the

moisture out of wet, unseasoned wood, resulting in wasted

heat.

2. Second Stage

In the secondary stage wood gives off ﬂ ammable gases which

burn above the fuel with bright ﬂ ames.

During this stage of burning:

• The ﬂ ames must be maintained and not allowed to go out

to ensure the cleanest possible ﬁ re.

• If the ﬂ ames tend to go out, it is set too low for your burn-

ing conditions.

The air control located at the upper right hand corner is used to

adjust for burn rates. This is called the Burn Rate Air Control.

Figure 10.1 on page 10.

3. Final Stage

The ﬁ nal stage of burning is the charcoal stage. This occurs

when the ﬂ ammable gases have been mostly burned and

only charcoal remains. This is a naturally clean portion of

the burn. The coals burn with hot blue ﬂ ames.

• It is very important to reload your appliance while enough

lively hot coals remain in order to provide the amount of

heat needed to dry and rekindle the next load of wood.

• It is best to open the Burn Rate Air and Start-Up Air Con-

trols before reloading. This livens up the coalbed and

reduces excessive emissions (opacity/smoke).

• Open door slowly so that ash or smoke does not exit ap-

pliance through opening.

•

Break up any large chunks and distribute the coals so

that the new wood is laid on hot coals.

Air quality is important to all of us, and if we choose to use

wood to heat our homes we should do so responsibly.

We need to learn to burn in the cleanest way possible al-

lowing us to continue using our wood appliances for many

years to come.

NOTICE: Improper operation can turn any wood appli-

ance into a smoldering environmental hazard.

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VOYAGEUR Wood Insert

H. Air Controls

1. Start-Up Air Control

The function of the Start-Up Air Control is to activate the Auto-

matic Combustion Control system (ACC).

• Push the Start-Up Air Control all the way back until it stops

and then pull forward to the front of the appliance until it

stops. Figure 10.1.

• The air channel opens and allows air to enter the front of the

appliance for approximately 20-25 minutes.

• The air channel gradually shuts down until it is completely

closed at the end of the 20-25 minutes.

• The ﬁ re is now controlled by the air supplied by the Burn

Rate Air Control. Figure 10.1.

• This function should be performed each time you reload the

appliance.

2. Manual Timer Over-Ride

If you need to shut the ACC system off before it shuts itself off

after 25 minutes (i.e. overﬁ re situation), lift up on the Start-up

Air Control and pull away from the appliance. Figure 10.2.

Figure 10.1 Start-up and Burn Rate Air Controls

Figure 10.2 Manual Timer Over-Ride

3. Burn Rate Air Control

• The air supply enters at the upper front of the ﬁ rebox,

near the top of the glass door.

• This preheated air supplies the necessary fresh oxy-

gen to mix with the unburned gases, helping to create

the second, third and fourth combustion process.

• This air is regulated by the Burn Rate Air Control.

• There are four settings High, Medium-High, Medium-

Low and Low.

• When the control is raised all the way up it is on the

High setting and when pushed all the down it is on the

Low setting. Figure 11.1.

G. Automatic Combustion Control (ACC)

Typically, when you build a ﬁ re, you open the air controls fully and

monitor the ﬁ re to prevent it from going into an overﬁ re situation

and/or burning your wood up too quickly before you shut down

the air controls to the desired burn rate.

When using the Automatic Combustion Control (ACC) system,

you do not have to continually monitor the ﬁ re. Once you set the

ACC system it will control the ﬁ re for you. Follow the instructions

below to learn how to operate your stove with ease.

WARNING

Risk of Fire or Chimney Fire.

Avoid Overﬁ re

DO NOT over-ride the Automatic Combustion

Control when the burn rate is set to HIGH

Burn Rate Control

ACC Start-up

Air Control

HIGH

LOW

To activate: Push back until it stops

and then pull forward until it stops

Lift Up on Control and Pull

Away from Appliance

November 22, 2011

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I. Burn Rates and Operating Efﬁ ciency

For maximum operating efﬁ ciency

1. Burn dry, well-seasoned wood.

2. Follow these burn rate instructions below and refer to

Figure 11.1.

*NOTE:

These are guidelines. Actual settings may vary with

type of wood, chimney draft, altitude and other variables.

Burn Rates

1. Starting a Fire and Reloading

• Open both controls fully by raising the Burn Rate Air Con-

trol all the way up until it stops and push the Start-up Air

Control back until it stops.

•

The blower tends to cool the appliance. Leave the blower

off until the burn is well established, i.e., 30 minutes.

• After loading the appliance with wood and starting the

ﬁ re, set both controls to the desired setting by following

the burn rate instructions below.

2. High Burn Rate - Maximum Heat*

•

Raise the Burn Rate Air Control all the way up until it stops

(top marker) to a fully open position.

•

Push the Start-Up Air Control all the way back until it stops

and leave it there.

•

This setting over-rides the timer system (ACC) so you

must monitor the ﬁ re closely while in this setting.

3.

Medium-High Burn Rate - 15,000 to 30,000 BTU/hr*

• Raise the Burn Rate Air Control all the way up until it

stops (top marker) to a fully open position.

• Push the Start-Up Air Control all the way back until it

stops and then pull forward until it stops.

• This activates the timer system (ACC).

4.

Medium-Low Burn Rate - 10,000 to 15,000 BTU/hr*

• Raise the Burn Rate Air Control up to the bottom of the

middle marker and stop.

• Push the Start-Up Air Control until it stops.

• This activates the timer system (ACC).

5. Low Burn Rate - Below 10,000 BTU/hr*

• Leave the Burn Rate Air Control at the bottom marker.

• Push the Start-Up Air Control all the way back until it

stops and then pull forward until it stops.

• This activates the timer system (ACC).

Figure 11.1 Activating Timer

NOTE: If control is pushed all the way in it over-rides the

timer (ACC).

HIGH

LOW

To Activate Timer: Push back

until it stops then pull forward until

it stops.

Burn Rate

Air Control

Start-Up

Air Control

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VOYAGEUR Wood Insert

CORRECT POSITION

INCORRECT POSITIONS

Improper bafﬂ e placement may cause:

• Overheating of ﬁ rebox

• Overheating the chimney

Bafﬂ e must be placed properly (see instructions)

Replace bafﬂ e if damaged or missing.

WARNING

Fire Risk

J. Correct Bafﬂ e & Blanket Placement

Ceramic Blanket and Bafﬂ e Board are NOT

in contact with the back of the ﬁ rebox.

Ceramic Blanket is NOT in contact with the

back of the ﬁ rebox and NOT even with the

Bafﬂ e Board in the front.

Ceramic Blanket is bunched up at the back

of the ﬁ rebox and NOT even with the Bafﬂ e

Board in the front.

Ceramic Blanket

Back of Firebox

Baffle Board

Ceramic Blanket and Bafﬂ e Board MUST be

in contact with the back of the ﬁ rebox and

even with each other in the front.

Ceramic Blanket

Back of Firebox

Baffle Board

Figure 12.1 - Correct Bafﬂ e and Blanket Positions Figure 12.2 - Incorrect Bafﬂ e and Blanket Positions

Note: This are generic drawings and may

not represent your speciﬁ c model.

NOTE: A missing, damaged or improperly positioned bafﬂ e

is dangerous and may cause damage and poor efﬁ ciency.

It will also void your warranty.

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K. Building A Fire

Before lighting your ﬁ rst ﬁ re in the appliance:

1. Conﬁ rm the bafﬂ e and ceramic blanket are correctly

positioned. They should be even with the front tube and

resting on all tubes. See page 12.

2. Remove all labels from glass.

There are many ways to build a ﬁ re. The basic principle is

to light easily-ignitable tinder or paper, which ignites the fast

burning kindling, which in turn ignites the slow-burning ﬁ re-

wood. Here is one method that works well:

1.

Open the Burn Rate Air and Start-Up Air Controls fully.

2. Place several wads of crushed paper on the ﬁ rebox ﬂ oor.

Heating the ﬂ ue with slightly crumpled newspaper before

adding kindling keeps smoke to a minimum.

3. Lay small dry sticks of kindling on top of the paper.

4. Make sure that no matches or other combustibles are in

the immediate area of the appliance. Be sure the room

is ventilated and the ﬂ ue unobstructed.

5. Light the paper in the appliance. NEVER light or rekindle

ﬁ re with kerosene, gasoline, or charcoal lighter ﬂ uid; the

results can be fatal.

6. Once the kindling is burning quickly, add several full-length

logs 3 to 4 inches (76 - 102mm) in diameter. Be careful

not to smother the ﬁ re. Stack the pieces of wood 1/2 to

1 inch apart (13-25mm); near enough to keep each other

hot, but far enough away from each other to allow air ﬂ ow

between them.

7. Set the Burn Rate Air Control and activate the timer sys-

tem (ACC).

8. When ready to reload, it is best to fully open both the Burn

Rate Air and Start-up Air Controls before reloading.

• This livens up the coalbed and reduces excessive emis-

sions (opacity/smoke).

• Large logs burn slowly, holding a ﬁ re longer.

• Small logs burn fast and hot, giving quick heat.

NOTE:

• Build ﬁ re on brick ﬁ rebox ﬂ oor only.

• Do NOT use grates or other methods to support fuel.

It will adversely affect emissions.

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

CAUTION

Fire Risk.

Keep combustible materials, gasoline

and other ﬂ ammable vapors and liquids

clear of appliance.

WARNING

• Do NOT store ﬂ ammable materials in the appliance’s

vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL,

KEROSENE, CHARCOAL LIGHTER FLUID OR

SIMILAR LIQUIDS TO START OR “FRESHEN UP” A

FIRE IN THIS HEATER.

• Keep all such liquids well away from the heater while it

is in use.

• Combustible materials may ignite.

L. Fuel Reloading Instructions

1. This appliance has a large door with an exceptional

view of the ﬁ re.

• Opens to about 90 degrees and has a built-in stop.

• Door opens 26 inches (660mm) which goes beyond

the standard size hearth pad covering the ﬂ oor in

front of the appliance.

• May want to use a hearth rug in front of the hearth

pad to protect the ﬂ ooring from ash spillage and

continuous cleaning of carpet, etc. See drawing

on page 32.

2. Open door slowly so that ash or smoke does not exit

appliance through opening.

• Check the level of the ash build-up. Remove ash if it

reaches the top of the brick covers. Ash should not

be spilling over the brick covers onto the ashlip.

• Any ash on the ashlip can be pressed into the door

gasket and shorten the life of the gasket.

• If the ash is left to accumulate on the ashlip it can

interfere with the door closing and/or falling out onto

the hearth pad or beyond.

Check the ash level each time you reload.

Page 14

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November 22, 2011

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VOYAGEUR Wood Insert

M. Wood Fuel

Moisture

Seasoned Wood

• Cut logs to size

• Split to 6 inches (152 mm) or less in diameter

• Air dry to a moisture content of not more than 20%

- Soft wood - about nine months to dry

- Hard wood - about eighteen months to dry

Soft woods Hard woods

• Douglas Fir • Oak

• Pine • Maple

• Spruce • Apple

• Cedar • Birch

• Poplar

• Aspen

• Alder

The majority of the problems appliance owners experience

are caused by trying to burn wet, unseasoned wood.

• Wet, unseasoned wood requires energy to evaporate the

water instead of heating your home, and

• Causes evaporating moisture which cools your chimney,

accelerating formation of creosote.

Storing Wood

Steps to ensure properly seasoned wood:

• Stack wood to allow air to circulate freely around and

through woodpile.

• Elevate wood pile off ground to allow air circulation

underneath.

• Smaller pieces of wood dry faster. Any piece over 6 in.

(152 mm) in diameter should be split.

• Wood (whole or split) should be stacked so both ends of

each piece are exposed to air. More drying occurs through

the cut ends than the sides.

• Store wood under cover to prevent water absorption

from rain or snow. Avoid covering the sides and ends

completely.

Processed Solid Fuel Fire Logs

• NOT permitted for use in this appliance

WARNING

Fire Risk.

• DO NOT BURN GARBAGE OR FLAMMABLE

FLUIDS SUCH AS GASOLINE, NAPTHA OR

ENGINE OIL.

• DO NOT USE CHEMICALS OR FLUIDS TO START A

FIRE.

• Do NOT burn treated wood or wood with salt (driftwood).

• May generate carbon monooxide if burn material other

than wood.

May result in illness or possible death.

Hardwood vs Softwood

Your appliance performance depends on the quality of the

ﬁ rewood you use.

• Seasoned wood contains about 8,000 BTUs per pound .

• Hard woods are more dense than soft woods.

• Hard woods contain 60% more BTUs than soft woods.

• Hard woods require more time to season, burn slower and

are harder to ignite.

• Soft woods require less time to dry, burn faster and are

easier to ignite.

• Start the ﬁ re with softwood to bring the appliance up to

operating temperature and to establish draft.

• Add hardwood for slow, even heat and longer burn time.

• Do NOT burn wet or green wood.

• Store wood in dry location.

• Stack wood so both ends are exposed to air.

Wet, unseasoned wood can cause accumulation of

creosote.

Fire Risk.

WARNING

Fire Risk

Do NOT store wood:

• In front of the appliance.

• In space required for loading or ash

removal.

NOTICE: Seasoning time may vary depending on drying

conditions.

November 22, 2011

7063-173D

Page 15

VOYAGEUR Wood Insert

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O. Blower Operating Instructions

1. Initial (cold) startup: Open both controls fully by rais-

ing the Burn Rate Air Control all the way up until it stops

and PUSH the Start-up Air Control back until it stops.

The blower tends to cool the appliance. Leave the blower

off until the burn is well established, i.e., 30 minutes.

2. High Burn Setting: Both controls are open. Burn Rate

Air Control is pulled up and the Start-up Air Control is

fully pushed in. Blower may remain on.

3. Medium-High Burn Setting*: Burn Rate Air Control

is closed then opened to 1 inch to fully open (pull up).

Blower may remain on.

4. Medium-Low Burn Setting*: Burn Rate Air Control

is closed then opened to 1/4 inch to 1/2 inch (pull up).

Leave the blower off until the burn is well established, i.e.,

30 minutes.

5. Low Burn Setting*: Burn Rate Air Control is closed

(down position).

Leave the blower off until the burn is

well established, i.e., 30 minutes.

*NOTE: For burn settings 3 to 5 the Start-up Air Control

needs to be pushed in (Open) then pulled forward to

activate the Automatic Combustion Control (ACC).

NOTE: For maximum efﬁ ciency and lowest emissions,

when operating the blower in either the automatic or

manual setting for the low and medium low burn settings

leave the blower off until the burn is well established, i.e.,

30 minutes.

6. The blower is equipped with a rheostat (speed control).

The highest blower speed is obtained by turning the

rheostat on, then adjusting back towards “OFF” as far

as possible without turning the blower off. For a low

blower speed, turn the control knob clockwise as far as

possible

Blower Controls Under Ash Lip

MANUAL: over-

rides the internal

snap disc

AUTO: Fan with turn ON/OFF

automatically and is controlled

by the internal Snap Disc

1. The blower will turn on/off automatically when set to

AUTO. Figure 15.1.

2. When set to MANUAL, the fan will turn on/off only when

you turn it on or off. This setting over-rides the internal

snap disc.

3. Swing the grille downward to expose the blower con-

trols. Adjust the speed of the fan by turning the HIGH/

LOW knob to the desired setting.

N. Blower Control Box & Snap Disc

Operating Instructions

Figure 15.1

NOTICE!

Do NOT operate a circulating fan within close proxim-

ity, approximately 4 ft (1.2m), of appliance

• Can reverse air ﬂ ow, blowing hot air into appliance

cavity.

• Can damage appliance blower due to overheating.

Page 16

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November 22, 2011

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VOYAGEUR Wood Insert

R. Opacity (Smoke)

Opacity is the measure of how cleanly your appliance is

burning.

Opacity is measured in percent:

• 100% opacity is when an object is totally obscured by

the smoke column from a chimney, and

• 0% opacity means that no smoke column can be seen.

As you become familiar with your appliance, you should

periodically check the opacity. This will allow you to know

how to burn as nearly smoke-free as possible (goal of 0%

opacity).

Q. Frequently Asked Questions

ISSUES SOLUTIONS

Odor from appliance When ﬁ rst operated, this appliance may release an odor for the ﬁ rst several hours. This is

caused by the curing of the paint and the burning off of any oils remaining from manufacturing.

Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to

the sound produced by a furnace or heating duct. This noise does not affect the operation or

longevity of the appliance.

Whirring sound The blower may produce a whirring sound which increases in volume as the speed is

increased.

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

CAUTION

Figure 16.1 - Clear Space

P. Clear Space

• Do NOT place combustible objects within 4 ft (1.2 m) of

the front of ﬁ replace. Figure 16.1.

• Do NOT place combustible objects within 48

inches in front of the appliance.

• High temperatures may ignite clothing, furniture or

draperies.

Fire Risk.

WARNING

NOTICE!

Do NOT operate a circulating fan within close prox-

imity, approximately 4 ft (1.2m), of appliance

• Can reverse air ﬂ ow, blowing hot air into appli-

ance cavity.

• Can damage appliance blower due to overheat-

ing.

Maintain 4 ft (1.22m) clearance to

combustible in front of appliance

November 22, 2011

7063-173D

Page 17

VOYAGEUR Wood Insert

R

S. Quick Start Guide

Note: This are generic drawings and may not represent

your speciﬁ c model.

The stove is ready for

normal operation.

1

2

3

5

6

7

FIRST FIRE ITEMS NEEDED:

10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling

and a Few Pieces of Dry Split Wood.

HIGH

LOW

Push In and then Pull Out

BURN

RATE

Upper

right

corner

Lower

right

corner

START-UP

AIR

LOW

HIGH

BURN RATE CONTROL

Upper Right Corner

LOAD WOOD

ADD NEWSPAPER

ADD KINDLING

ADD MORE WOOD &

SECURELY LATCH THE DOOR

4

LIGHT THE PAPER

OPEN AIR

CONTROLS

REDUCE AIR

CONTROL

Set to desired heat

output

WARNING! Risk Of Fire

DO NOT LEAVE UNATTENDED

During startup, if additional draft is needed,

allow the door to remain open approxi-

mately1/2 inch. Once the draft is established,

close and securely latch the door to prevent:

• Spillage of smoke, ﬂ ame and carbon

monoxide

• Spillage of sparks, coals and logs

• Over-ﬁ ring

DO NOT leave the stove unat-

tended with the door open

Page 18

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November 22, 2011

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VOYAGEUR Wood Insert

• Frequency: When ash reaches the top of the brick

covers (should not spill over covers). Leave 1/4 inch

(6mm) of ash in the bottom of the firebox.

• By: Homeowner

A. Disposal of Ashes

• Place ashes in a metal container with a tight-ﬁ tting lid.

• The closed container should be placed on a noncombustible

ﬂ oor or on the ground, well away from all combustible

materials, pending ﬁ nal disposal.

• If the ashes are disposed of by burial in soil or otherwise

locally dispersed, they should be retained in the closed

container until all cinders have thoroughly cooled

WARNING! Risk of Fire! Ashes could contain hot embers.

3

Maintenance and Service

B. Chimney and Chimney Connector

Inspection/Cleaning

• Frequency: Every 2 months during heating season or

as recommended by a certiﬁ ed chimney sweep; more

frequently if chimney exceeds or is under 14-16 feet (4.3

to 4.8m) measured from bottom of appliance.

• By: Certiﬁ ed chimney sweep

• Remove all ash from the ﬁ rebox and extinguish all hot

embers before disposal.

• Allow the appliance to cool completely.

• If your type of installation involves a full reline of the

chimney, it will be necessary to either remove the bafﬂ e

from the insert, or remove the insert from the ﬁ replace

and disconnect the vent prior to cleaning the chimney.

Refer to page 22 in this manual for instructions on Bafﬂ e

Removal.

• If your type of installation is direct connect within a masonry

chimney, the insert will need to be pulled out from the

ﬁ replace and disconnected from the ﬂ ue prior to cleaning

the chimney.

• The creosote or soot should be removed with a brush

speciﬁ cally designed for the type of chimney in use.

• Clean out fallen ashes from the ﬁ rebox.

• It is also recommended that before each heating season

the entire system be professionally inspected, cleaned

and repaired if necessary.

WARNING! Risk of Fire!

Do not use chimney cleaners or ﬂ ame colorants in your

appliance. It will corrode your pipe.

Creosote - Formation and Need for Removal

• When wood is burned slowly, it produces tar and other

organic vapors, which combine with expelled moisture

to form creosote.

• The creosote vapors condense in the relatively cool

chimney ﬂ ue of a slow-burning ﬁ re.

• As a result, creosote residue accumulates on the ﬂ ue

lining. When ignited this creosote makes an extremely

hot ﬁ re.

• The chimney and chimney connector shall be inspected

every two months during the heating season to determine

when a creosote buildup has occurred.

• When creosote has accumulated it shall be removed to

reduce the risk of a chimney ﬁ re.

C. Appliance Inspection - Routine

• Frequency: Every 2 months at the same time the chim-

ney and chimney connector are inspected.

• By: Homeowner

Check for:

• Cracks in glass

• Door handle - smooth cam operation

• Bafﬂ e and ceramic blanket correct placement

• Bafﬂ e for warpage

• Firebrick for cracks, broken or crumbly

• Door gasket. (Dollar bill test). Place a dollar bill between

the stove and the door and then shut the door. If you can

pull the dollar bill out, replace the door gasket.

• Glass frame for loose screws

D. Cleaning Plated Surfaces

• Frequency: As desired

• By: Homeowner

• Clean all the ﬁ ngerprints and oils from plated surfaces

BEFORE ﬁ ring the appliance for the ﬁ rst time.

• If not cleaned properly before lighting your ﬁ rst ﬁ re, the

oils can cause permanent markings on the plating.

• After the plating is cured, the oils will not affect the ﬁ nish

and little maintenance is required.

• Wipe clean as needed.

CAUTION! Do not use polishes with abrasives. It will

scratch plated surfaces.

November 22, 2011

7063-173D

Page 19

VOYAGEUR Wood Insert

R

• Frequency: As desired

• By: Homeowner

• Clean glass with a non-abrasive glass cleaner. Abrasive

cleaners may scratch and cause glass to crack.

• If the deposits on the glass are not very heavy, normal

glass cleaners work well. Heavier deposits may be

removed by using a damp cloth dipped in wood ashes or

by using a commercially available oven cleaner.

• After using an oven cleaner, it is advisable to remove any

residue with a glass cleaner or soap and water. Oven

cleaner left on during the next ﬁ ring can permanently

stain the glass and damage the ﬁ nish on plated metal

surfaces.

• A portion of the combustion air entering the ﬁ rebox is de-

ﬂ ected down over the inside of the door glass.

• This air ﬂ ow “washes” the glass, helping to keep smoke

from adhering to its surface.

• When operated at a low burn rate, less air will be ﬂ owing

over the glass and the smoky, relatively cool condition of

a low ﬁ re will cause the glass to become coated.

• Operating the appliance with the Burn Rate Air Control

and Start-Up Air Control all the way open for 15-20 min-

utes should remove the built up coating.

E. Glass Cleaning

CAUTION! Handle glass assembly with care. Glass is

breakable.

• Avoid striking, scratching or slamming glass

• Avoid abrasive cleaners

• Do not clean glass while it is hot

Replace the ﬁ rebrick if they become crumbly and/or if

there is a 1/4 inch (6.35mm) gap between the bricks.

The ﬁ rebox is lined with ﬁ rebrick, which has exceptional

insulating properties. Do not use a grate; simply build

a ﬁ re on the ﬁ rebox ﬂ oor. Do not operate appliance

without ﬁ rebrick.

1. After the coals have completely cooled, remove all

old brick and ash from unit and vacuum ﬁ rebox.

2. Remove new brick set from box and lay out to the

diagram shown in the instructions that come with

the replacement brick set.

3. Lay bottom bricks in unit.

4.

Install rear bricks on the top of the bottom bricks.

5. Install side bricks. Slide top of brick under clips

on side of ﬁ rebox and push the bottom of the brick

until it is ﬂ ush with the side of the unit.

F. Inspect Firebrick & Replacement

Instructions

• Frequency: After each ash removal

• By: Homeowner

Use Part 832-0550 when ordering individual brick. Provide

brick dimension or copy the page in the service parts list, mark

the desired brick and take it to your authorized dealer.

Page 20

7063-173D

November 22, 2011

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VOYAGEUR Wood Insert

Note: These are generic drawings and may not represent your speciﬁ c model.

Baffle

Blanket

Latch Cam

Spacing Washers

Bafﬂ e & Blanket

Optional Blower

Chimney System

Firebrick & Ash Removal

Door & Glass Assemblies

Door Handle

Frequency

MONTHLY

or

After Every

Cord of Wood

Bafﬂ e and blanket placement is critical to

heat output, efﬁ ciency and overall life of the

unit. Make sure the bafﬂ e is pushed all of the

way to the back of the ﬁ rebox and the blanket

is laying ﬂ at. Inspect bafﬂ e for cracks.

YEARLY

or

After Every

4 Cords of

Wood

Vacuum the blower impellers.

EVERY 2

MONTHS

or

After Every

4 Cords of

Wood

T

he chimney and chimney cap must be in-

spected for soot and creosote every two

months during the burn season or more fre-

quency if chimney exceeds or is under 14-16 ft

(4.3m-4.8m) measured from bottom of appli-

ance.

This will prevent pipe blockage, poor draft,

and chimney ﬁ res.

Always burn dry wood to help prevent cap

blockage and creosote build-up.

WEEKLY

or

After Every

25 Loads of

Wood

Ashes must be cool before you can dispose

of the ashes in a non-combustible container.

Firebrick is designed to protect your ﬁ rebox.

After ashes are removed, inspect the ﬁ re-

brick and replace ﬁ rebricks that are crum-

bling, cracked or broken.

WEEKLY

or

After Every

25 Loads of

Wood

Keep door and glass gasket in good shape to

maintain good burn times on a low burn setting.

To test: place a dollar bill between the stove

and door and then shut the door. If you can

pull the dollar out, remove one washer from

door handle behind latch cam and try again. If

you can still pull it out, replace the door gasket.

Check the glass frame for loose screws to

prevent air leakage. Check glass for cracks.

WEEKLY

or

After Every 25

Loads of Wood

Check the door latch for proper adjustment.

This is very important especially after the door

rope has formed to the stove face.

Check door handle for smooth cam operation.

Task

CAUTION! Allow the appliance to completely cool

down before performing any cleaning or maintenance.

Start the ﬁ rst inspection after the ﬁ rst 2 months of use,

or if performance changes, and adjust your schedule

accordingly. Maintenance is required for safe operation

and must be performed to maintain your warranty.

G. Quick Reference Maintenance Guide

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