The LED on the button panel indicates the status of the scanner.
1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a
power source.
2. Add/Remove Hardware Wizard appears on your screen.
Click the “Cancel” button and close the Control Panel. Disconnect the USB
cable from the back of your computer, and refer to the installation
instructions in this guide or the ScanMaker 6000 Supplement PDF document
in the Microtek CD-ROM.
First, make sure that you have followed
installation steps 1 through 4. If your problem
is listed here, try the suggested solution.
On
Ready to scan.
Flashing
Warming up or scanning.
Off
May indicate a possible
hardware problem. Call Microtek
Technical Support.
3. When trying to scan, an error message appears on your screen
that reads, “Can’t Find Scanners”.
Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged in to a
power source (see Step 4).
Uninstall and reinstall the ScanWizard 5 software.
4. After clicking “Scan,” a blank screen appears.
Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizard 5 software.
5. Having trouble scanning negatives or slides?
Make sure the LightLid 35 is properly installed, with its connector securely
connected to the scanner’s 15-pin accessory port.
From the ScanWizard 5 Standard Control Panel, go to the Original
button category, then proceed to the Film subcategory and make sure you
select either the Positive or Negative option.
Uninstall and reinstall the ScanWizard 5 software.
Problems?
Energy Star Notice
As an ENERGY STAR Partner, Microtek International,
Inc. has determined that this scanner meets the
ENERGY STAR guidelines for energy efficiency.
Copyright © 2005 Microtek Lab, Inc. The following are trademarks or
registered trademarks of their respective companies: Microtek, ScanMaker,
ScanWizard of Microtek Lab, Inc. All other trademarks or registered
trademarks are the property of their respective holders. Specifications,
software and hardware bundles are subject to change without notice. Not
responsible for typographical errors. 020105 www.microtekusa.com
LED
Use only power supplies (AC/DC adapters) listed below:
Voltage Manufacturer Model No.
100V to 120V 1. DVE DSA-0151A-12
2. GAREAR GAD-SLU-121A3
3. HARD HDAD15W101-123
200V to 240V 1. DVE DSA-0151A-12
2. GAREAR GAD-SHE-121A3
3. HARD HDAD15W101-124
Manuals
If you have additional questions and need further instruction or information,
we provide PDF manuals for:
1. Using your ScanMaker 6000 (Supplementary information)
2. Using the ScanWizard 5 scanning software
3. Using the bundled third-party software
To access the PDF manuals: Insert the scanner’s software CD-ROM into your
computer’s CD-ROM drive. Next, locate and click the Manuals option when
the software installer window appears on your screen. Finally, select and
click the title of the manual you wish to view.
Missing Items
If your package is missing items, please call the number below.
Customer Service Department 310-687-5940
Visit www.support.microtek.com/bronze/ for Customer Service hours.
Free 24/7 Online Technical Assistance
Go to the Microtek support site at www.support.microtek.com for:
• KnowledgeBase - Type in a question or browse through articles
for faqs, troubleshooting tips, how-to guides and more. The Microtek
KnowledgeBase gives you answers at your fingertips, 24 hours a day.
• Downloads - Access manuals or the latest drivers and updates
for your product.
Personal Email Assistance
Also free of charge, Microtek’s technical support team will answer your
personal email questions within 2 business days after you’ve filled out the
easy online form at www.support.microtek.com/emailsupport/
Personal Telephone Assistance
Microtek basic installation telephone support is available free of charge for
90 days from your purchase. Toll or long-distance charges may apply.
Personal Telephone Assistance 310-687-5911 PC
310-687-5912 Mac
Visit www.support.microtek.com/bronze/ for Telephone Assistance hours.
Before you call, please install your scanner and software by following the
included instructions, and have the information below ready:
1) Date of purchase
2) Product serial number (on the bottom)
3) Model name & number (ScanMaker 6000)
4) Version of operating system installed on your computer (Windows 98SE, 2000, XP, Mac OS 9.2, 10.x etc.)
5) Type of hardware: • Brand of computer • CPU type (Pentium III, 4, iMac, Power Mac, G4, G5, etc.)
6) Exact wording of any error message that may have appeared on the screen
7) What happened and what you were doing when the problem occurred
Note: Advanced troubleshooting is available for a consulting fee. For a detailed
listing of your Technical Support options, go to: www.support.microtek.com/bronze/
Third-Party Software Assistance
For technical support or any questions you have on third-party software
which may be included with your package, please use the manufacturer
websites listed below.
Manufacturer Website
ABBYY® Software House www.abbyyusa.com
Adobe® Systems, Inc. www.adobe.com
ScanSoft®www.scansoft.com
Simple Star, Inc. www.simplestar.com
Ulead® www.ulead.com
Do You Need Assistance?
Restoring Color in Photos
ColoRescue™ is an automatic color recovery system that restores faded
color in both photos and film to their original luster.
To use ColoRescue:
1. Raise the scanner lid, and place the photo to be scanned on the scanner
bed.
Select Automatic
Color Restoration
Using ColoRescue
B. To load 35mm slides:
1. Turn the LightLid 35 over. Load the slide into the recessed area at the
center of the LightLid 35, with the slide facing up.
Connecting the LightLid 35
1. Remove the scanner lid.
2. Ensure that the scanner is
powered off; then plug the
connector of the LightLid into the
scanner’s 15-pin accessory port.
Using the LightLid 35
A. To load 35mm filmstrips:
1. Turn the LightLid 35 over. Load the filmstrip into the recessed area of
the LightLid 35, making sure that one side of the filmstrip is tucked
under the mylar sheets, with the film’s shiny base facing up.
Grip prong for
securing slide
2. Place the LightLid 35 with the loaded film on the scan bed, as
indicated in the graphic below.
2. Place the LightLid 35 with the loaded film on the scan bed, as
indicated in the graphic below.
Mylar sheets
Horizontal Vertical
Horizontal Vertical
Using the LightLid 35
For more details on the use of the LightLid 35 as well as information on how
to scan film, refer to the ScanMaker 6000 Supplement PDF document in the
Microtek CD-ROM.
Click Switch
icon
2. Launch ScanWizard 5. When the Standard Control Panel appears, click
the Switch icon on the upper right corner to switch to the Advanced
Control Panel.
3. In the ScanWizard Settings window, check the “Automatic Color
Restoration” check box. The next time you scan faded photos or film,
ColoRescue will restore the faded colors to their original brilliance.
Note: Please make sure that the electrical outlet to where the
scanner will be connected is nearby and readily accessible.