3com OfficeConnect WX4400 Reference guide

Category
Software
Type
Reference guide
http://www.3Com.com/
Part No. 10015404 Rev. AA
Published August 2006
Wireless LAN Mobility System
Wireless LAN Switch Manager
Reference Manual
WX4400 3CRWX440095A
WX1200 3CRWX120695A
WXR100 3CRWXR10095A
WX2200 3CRWX220095A
3Com Corporation
350 Campus Drive
Marlborough, MA USA
01752-3064
Copyright © 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time
to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com is a registered trademark of 3Com Corporation. The 3Com logo is a trademark of 3Com Corporation.
Mobility Domain, Mobility Point, Mobility Profile, Mobility System, Mobility System Software, MP, MSS, and
SentrySweep are trademarks of Trapeze Networks, Inc.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, Windows XP,
and Windows NT are registered trademarks of Microsoft Corporation.
All other company and product names may be trademarks of the respective companies with which they are
associated.
ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is
fully biodegradable and recyclable, and is completely chlorine-free. The varnish is environmentally-friendly, and
the inks are vegetable-based with a low heavy-metal content.
CONTENTS
ABOUT THIS GUIDE
Conventions 17
Documentation 18
Documentation Comments 19
1 INSTALLING 3WXM
Hardware Requirements 21
Hardware Requirements for 3WXM Client 21
Hardware Requirements for 3WXM Monitoring Service 22
Software Requirements 23
Preparing for Installation 23
User Privileges 23
Serial Number and License Key 24
Installing 3WXM 24
Installing 3WXM on Windows Systems 24
Installing 3WXM on Linux Systems 26
Installation Log File 27
Upgrading 3WXM 28
Uninstalling 3WXM on Windows Systems 28
Uninstalling 3WXM on Linux Systems 30
2 WORKING WITH THE 3WXM USER INTERFACE
Overview 31
Display Panels 32
Organizer Panel 32
Alerts Panel 34
Content Panel 35
Task List Panel 37
Resizing a Display Panel 39
Menu Bar Options 40
Tool Bar Options 41
Copying, Pasting, and Deleting Objects 44
Copy and Paste in the Organizer Panel 44
Copy and Paste Replace in the Organizer Panel 45
Copy and Paste in the Content Panel 45
Enabling Keyboard Shortcut Mnemonics (Windows XP Only) 46
3 GETTING STARTED
Starting 3WXM 49
Restricting Access to 3WXM 52
Creating an Administrator Account 53
Creating Provision or Monitor Accounts 54
Deleting 3WXM User Accounts 54
Disabling Access Control 54
4 WORKING WITH NETWORK PLANS
Creating a Network Plan 56
Managing Network Plans 57
Saving a Network Plan 57
Opening a Network Plan 58
Importing a Network Plan 59
Closing a Network Plan 60
Deleting a Network Plan 60
Sharing a Network Plan 61
Defining a Mobility Domain 62
Roaming Behavior 62
Traffic Ports Used by a Mobility Domain 64
Creating a Mobility Domain 64
Creating a WX Switch 65
Creating a Third-Party AP 65
Changing the Country Code 67
Applying the Network’s RF Auto-Tuning Settings to the Network Plan 67
Uploading a WX Switch into the Network Plan 68
Converting Auto DAPs into Statically Configured APs 69
Creating a Network Domain 69
5 PLANNING THE 3COM MOBILITY SYSTEM
RF Planning Overview 71
Accessing the RF Planning Tools 72
Creating or Modifying a Site 74
Creating or Modifying Buildings in a Site 76
Creating or Modifying Floors 79
Importing or Drawing Floor Details 80
Importing a Drawing of a Floor 80
File Recommendations 81
Preparing a Drawing Before Importing It 81
Cropping the Paper Space 86
Adjusting the Scale of a Drawing 87
Adjusting the Origin Point 88
Working with Layers 89
Cleaning Up a Drawing 91
Drawing Floor Objects Manually 95
Specifying the RF Characteristics of a Floor 96
Recommendations 96
Converting Objects into RF Obstacles 97
Drawing RF Obstacles 99
Importing RF Obstacle Data from a Site Survey 100
Defining Wireless Coverage Areas 112
Creating a Wiring Closet 113
Defining a Coverage Area 115
Editing Coverage Areas 127
Placing Third-Party Access Points 132
Moving a Third-Party AP Icon to its Floor Location 133
Creating and Placing an Icon for a Third-Party Access Point 133
Placing Installed and Auto-Configured MAPs 137
Computing MAP Placement 138
Computing and Placing MAP Access Points for a Coverage Area 138
Assigning MAP Channels 146
Computing Optimal Power 149
Verifying the Wireless Network 152
Showing RF Coverage 152
Placing RF Measurement Points 153
Using RF Interactive Measurement Mode 155
Reading the RF Measurement Table 155
Generating RF Network Design Information 157
6 CONFIGURING WX SYSTEM PARAMETERS
WX Switch Configuration Objects 159
Adding a WX Switch to the Network Plan 163
Creating a WX Switch as Part of RF Planning 163
Creating a WX Switch Using the Create Wireless Switch Wizard 163
Creating a New WX Switch Based on a Configured Switch in the Network
Plan 164
Adding a Switch by Uploading its Configuration from the Network 165
Adding a Switch by Importing a Configuration File 165
Configuring Basic and Advanced Settings 166
Reviewing and Deploying Changes 166
Reviewing Changes 166
Deploying Changes 167
Using the Create Wireless Switch Wizard 167
Setting Up a Switch 169
Modifying Basic Switch Parameters 172
Changing the WX Software Version 174
Changing the WX Model 174
Changing Timezone Properties 174
Changing System Information 175
Converting Auto DAPs into Statically Configured DAPs 176
Deleting Auto DAPs 177
Launching a Telnet Management Session with the Switch 177
Launching a Web Management Session with the Switch 178
Viewing and Changing Port Settings 178
Viewing Port Settings 178
Changing Port Settings 178
Configuring a Port for a Directly Connected AP 180
Configure a Port for Wired Authentication 181
Viewing and Changing Port Groups 186
Viewing Port Groups 186
Creating a Port Group 187
Changing a Port Group 187
Viewing and Changing Management Settings 188
Viewing Management Service Settings 188
Changing Management Service Settings 188
Configuring SNMP 189
Viewing and Setting Log and Trace Settings 200
Viewing Log Settings 200
Changing Log Settings 200
Viewing and Configuring IP Services Settings 203
Viewing IP Services Setting 203
Creating a Static Route 204
Create an IP Alias 205
Configuring DNS 205
Configuring NTP 206
Configuring ARP 207
Viewing and Configuring VLANs 208
Viewing VLANs 209
Creating a VLAN 209
Changing VLAN Membership 211
Changing VLAN Spanning Tree Settings 212
Changing VLAN IGMP Settings 216
Restricting Layer 2 Traffic Among Clients in a VLAN 219
Restricting Layer 3 Traffic Among Clients in a VLAN 220
Changing a VLAN’s Tunnel Affinity 220
Configuring the MSS DHCP Server 221
Changing the Aging Time for FDB Entries 222
Viewing and Configuring ACLs 222
Viewing ACLs 223
Creating an ACL 223
Configuring Advanced ACL Settings 228
Adding a New ACE to a Configured ACL 230
Mapping an ACL 230
Deleting an ACL 232
Deleting an Individual ACE from an ACL 232
Viewing and Changing CoS Mappings 233
Viewing CoS Mappings 233
Changing a DSCP-to-CoS Mapping 234
Changing a CoS-to-DSCP Mapping 234
Setting a Range of DSCP Values to a Single CoS Value 235
Resetting CoS Mapping to their Default Values 235
7 CONFIGURING WIRELESS PARAMETERS
Viewing and Configuring Wireless Services 237
Wireless Service Parameters 238
Viewing Wireless Services 243
Configuring an 802.1X Wireless Service 244
Configuring a Voice over Wireless Service 246
Configuring a Web-Portal (WebAAA) Service 249
Configuring an Open Access Service 252
Configuring a Custom Service 254
Modifying Service Profile Settings 255
Viewing SSID Encryption Settings and Access Rules 260
Modifying SSID Encryption Settings and Access Rules 262
Viewing and Configuring Radio Profiles 265
Viewing Radio Profile Settings 265
Creating a Radio Profile 266
Moving Radios Back to the Default Radio Profile 266
Configuring Advanced Radio Profile Settings 267
Viewing and Changing the Auto-DAP Profile 271
Viewing Auto-DAP Profile Settings 271
Changing Auto-DAP Profile Settings 272
Converting Auto DAPs into Statically Configured DAPs 274
Deleting Auto DAPs 274
Viewing and Configuring MAPs 274
Viewing the Configured MAPs 275
Creating a Distributed MAP 275
Configuring a Directly Connected MAP 277
Changing the MAP-WX Security Mode 279
Configuring Advanced MAP Settings 279
Viewing and Changing Radio Settings 283
Viewing Radio Settings 283
Changing Radio Settings 283
Viewing and Changing RF Detection Settings 284
Viewing RF Detection Settings 284
Adding an Entry to the Permitted Vendor OUI List 284
Adding an Entry to the Permitted SSID List 285
Adding an Entry to the Ignore List 285
Adding an Entry to the Rogue List 286
Adding an Entry to the Client Black List 286
Enabling Countermeasures 286
Enabling MAP Signatures 287
8 CONFIGURING AUTHENTICATION, AUTHORIZATION, AND
A
CCOUNTING PARAMETERS
Creating and Managing Users in the Local User Database 289
Viewing Users and Groups in the Local Database 290
Creating a Named User 291
Creating a User Group and Assigning Users To It 292
Creating a MAC User 293
Creating a MAC User Group and Assigning Users To It 294
Authorization Attributes 295
Viewing and Configuring RADIUS Settings 300
Viewing RADIUS Settings, Servers, and Server Groups 301
Creating a RADIUS Server 301
Creating a RADIUS Server Group 302
Changing Default RADIUS Settings 303
Viewing and Configuring Global 802.1X Settings 305
Viewing Global 802.1X Settings 305
Changing Global 802.1X Settings 305
Viewing and Configuring 802.1X Network Access Rules 308
Viewing 802.1X Network Access Rules 308
Creating an 802.1X Network Access Rule 308
Viewing and Configuring MAC Network Access Rules 312
Viewing MAC Network Access Rules 312
Creating a MAC Network Access Rule 312
Viewing and Configuring WebAAA Network Access Rules 315
Viewing Web AAA Network Access Rules 315
Creating a Web AAA Network Access Rule 316
Viewing and Configuring Last-Resort Network Access Rules 318
Viewing Last-Resort Network Access Rules 318
Creating a Last-Resort Network Access Rule 318
Viewing and Configuring WX Administrator Access Rules 320
Viewing WX Administrator Access Rules 320
Creating an Access Rule for Console Access 321
Creating an Access Rule for Telnet or SSH Access 322
Viewing and Configuring AAA Support for Third-Party AP Users 324
Viewing Settings for Third-Party AP AAA Support 324
Creating a Proxy Access Rule 324
Configuring a RADIUS Proxy for a Client 326
Specifying the WX Port Connected to the Third-Party AP 326
Viewing and Changing Location Policy Rules 327
Viewing Location Policy Rules 327
Creating a Location Policy Rule 328
Viewing and Changing Mobility Profiles 330
Viewing Mobility Profiles 330
Creating a Mobility Profile 330
9 CONFIGURING WX SWITCHES REMOTELY
How Remote WX Configuration Works 334
Drop Ship (WXR100 Only) 334
Staged WX 336
3WXM Requirements 337
Staging a WX Switch for Configuration by 3WXM 338
Example 1: Deployment Site Has DHCP and Local DNS 338
Example 2: Deployment Site Has No DHCP and No DNS 339
Example 3: Deployment Site Has DNS But No DHCP 340
Example 4: Deployment Site Has DHCP But Local DNS Domain Differs
From Corporate DNS Domain 341
Preconfiguring a Switch in 3WXM 342
Uploading a Partially Configured Switch and Completing its
Configuration with 3WXM 343
Replacing a Switch and Reusing its Configuration 344
Requirements 344
How Switch Replacement Works 344
Enabling Replacement of Remote Switches 345
Replacing a Switch 346
10 MANAGING WX SYSTEM IMAGES AND CONFIGURATIONS
WX File Management Options 347
Devices Tab 348
Task List Options 349
Toolbar Options 352
Synchronizing Local and Network Changes 352
Reviewing Switch Configuration Changes 352
Accepting Network Changes 353
Undoing Local or Network Changes 353
Deploying Switch Configuration Changes 354
Synchronizing When the Network and 3WXM Have Nonmatching
Changes 355
Distributing System Images 356
Using the Image Repository 356
Distributing System Images 357
Rebooting WX Switches or MAP Access Points 358
Enabling or Disabling Management of a Switch by 3WXM 359
Viewing the Operation Log 360
Canceling a Scheduled Operation 360
Importing and Exporting Switch Configuration Files 361
Modifying Configuration Change Polling Options 363
11 VERIFYING CONFIGURATION CHANGES
Verification Tabs 365
Toolbar Options 366
Filtering the Message List 366
Resolving an Error or Warning 366
Disabling a Rule from the Message List 367
Changing Verification Options 368
Disabling and Reenabling Rules 369
12 MANAGING CERTIFICATES
Overview 371
Processing Certificates 372
Managing Certificates 373
Reviewing Certificate Details 373
Deleting Certificates 373
Distributing Certificates to WX Switches 374
13 CONFIGURING AND APPLYING POLICIES
How Changes Are Managed 375
Policies Created When You Migrate a 3.x Network Plan to 4.1 375
Viewing Policies 376
Creating a Policy 376
Configuring Feature Settings in a Policy 377
Applying Policy Changes to Switches 377
14 USING THE EVENT LOG
Displaying the Event Log 379
Toolbar Options 379
Refreshing Event Data 380
Reviewing Event Details 380
Filtering Event Messages 380
Using Predefined Event Filters 380
Filtering Events by Content 381
Filtering Events by Severity 383
Filtering Events by Facility 383
Creating and Saving Filters 384
Deleting Filters 384
Exporting Filtered Data 384
15 GENERATING REPORTS
Overview 386
Generating an Inventory Report 387
Generating a Mobility Domain Configuration Report 388
Generating a WX Configuration Report 389
Generating a Client Summary Report 390
Generating a Client Details Report 391
Generating a Client Errors Report 393
Generating a Watch List Client Report 394
Generating a Network Usage Report 395
Generating an RF Summary Report 396
Generating a Radio Details Report 397
Generating a Rogue Details Report 398
Generating a Rogue Summary Report 399
Generating a Site Survey Order 400
Generating a Work Order 401
16 MONITORING THE NETWORK
Overview 403
Requirements for Monitoring 404
Accessing Monitored Data 404
Using the Explore Window 405
Toolbar Options 407
Threshold Flags 409
Displaying Object Details 412
Displaying 802.11 Coverage 412
Taking RF Measurements 414
Using the Status Summary View 416
Using the Client Monitor View 417
Toolbar Options 417
Refreshing Client Data 418
Displaying Client Activity Information 418
Displaying Client Session Information 429
Managing the Client Watch List 436
Displaying a Client’s Geographical Location 441
Terminating a Client’s Session 443
Using the RF Monitor View 444
Displaying RF Neighborhood Information 445
Displaying the SSID-to-BSSID Mapping 446
Displaying the Activity Log 447
Displaying RF Environment Statistics 448
Using the RF Trends View 449
Refreshing RF Trend Data 451
Accessing Realtime Performance Statistics 451
Viewing Performance Data 453
17 DETECTING AND COMBATTING ROGUE DEVICES
Overview 459
Rogue Detection Requirements 460
Mobility Domain Requirement 461
Rogue Detection Lists 462
Using the Rogue Detection Screen 464
Toolbar Options 465
Filtering the Rogue List 466
Displaying Rogue Details 467
Displaying a Rogue’s Geographical Location 470
Ignoring Friendly Third-Party Devices 472
Adding a Device to the Attack List 473
Converting a Rogue into a Third Party AP 473
To convert a rogue into a third-party AP 473
Adding a Rogue’s Clients to the Black List 475
Configuring RF Detection Options from the Organizer Panel 475
18 OPTIMIZING A NETWORK PLAN
Importing RF Measurements 477
Importing the Measurements 477
Applying the RF Measurements to the Floor Plan 479
Locating and Fixing Coverage Holes 480
Locating a Coverage Hole 480
Fixing a Coverage Hole 482
Computing and Placing New MAPs 482
Adding New MAPs that Are Already Installed to the Network Plan 482
A CHANGING 3WXM PREFERENCES
Overview 483
Resetting Preferences Values 483
Changing Network Synchronization Options 484
Changing User Interface Options 484
Changing Persistence Options 485
Changing Tools Options 486
Changing Certificate Management Options 486
Changing Options for RF Planning 487
Configuring the Typical Client’s Transmit Power 487
Changing Colors 487
Changing 3WXM Logging Options 491
B CHANGING 3WXM SERVICES PREFERENCES
Overview 493
Starting or Stopping the 3WXM Services 494
Starting or Stopping 3WXM Services on Windows Systems 495
Starting or Stopping 3WXM Services on Linux Systems 496
Connecting to 3WXM Services 497
Certificate Check 498
Verifying that the 3WXM Client is Receiving Service Data 499
Changing Service Settings 500
Changing WX Connection Settings 501
Changing Monitoring Settings 503
To change monitoring settings 504
Accessing the 3WXM Services Log 505
Managing Network Plans 506
Backing Up a Plan 506
Changing Backup Settings 507
Restoring a Plan from a Backup 507
Copying a Plan Backup from One Server to Another 507
Deleting a Plan Backup 508
C OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS
Register Your Product to Gain Service Benefits 509
Solve Problems Online 509
Purchase Extended Warranty and Professional Services 510
Access Software Downloads 510
Contact Us 510
Telephone Technical Support and Repair 511
INDEX
ABOUT THIS GUIDE
This manual shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM).
Read this manual if you are a network administrator or a person
responsible for managing a WLAN.
If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
Table 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device
18 ABOUT THIS GUIDE
This manual uses the following text and syntax conventions:
Documentation The 3WXM documentation set includes the following documents.
Wireless LAN Switch Manager (3WXM) Release Notes
These notes provide information about the 3WXM software release,
including new features and bug fixes.
Wireless LAN Switch and Controller Release Notes
These notes provide information about the MSS software release,
including new features and bug fixes.
Wireless LAN Switch and Controller Quick Start Guide
This guide provides instructions for performing basic setup of secure
(802.1X) and guest (WebAAA™) access, for configuring a Mobility
Domain for roaming, and for accessing a sample network plan in
3WXM for advanced configuration and management.
Table 2 Text Conventions
Convention Description
Menu Name >
Command
Indicates a menu item that you select. For example,
File > New indicates that you select New from the File
menu.
Monospace text Sets off command syntax or sample commands and system
responses.
Bold text Highlights commands that you enter or items you select.
Italic text Designates command variables that you replace with
appropriate values, or highlights publication titles or words
requiring special emphasis.
[ ] (square brackets) Enclose optional parameters in command syntax.
{ } (curly brackets) Enclose mandatory parameters in command syntax.
| (vertical bar) Separates mutually exclusive options in command syntax.
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in italics Italics are used to:
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Highlight an example string, such as a username or SSID.
Documentation Comments 19
Wireless LAN Switch Manager Reference Manual
This manual shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM).
Wireless LAN Switch Manager User’s Guide
This guide shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM). It contains information about
recommended system requirements you should meet for optimum
3WXM performance, installing 3WXM client and 3WXM Services
software, and an introduction to using the 3WXM interface.
Wireless LAN Switch and Controller Hardware Installation Guide
This guide provides instructions and specifications for installing a WX
wireless switch in a Mobility System WLAN.
Wireless LAN Switch and Controller Configuration Guide
This guide provides instructions for configuring and managing the
system through the Mobility System Software (MSS) CLI.
Wireless LAN Switch and Controller Command Reference
This reference provides syntax information for all MSS commands
supported on WX switches.
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
Please include the following information when contacting us:
Document title
Document part number and revision (on the title page)
Page number (if appropriate)
20 ABOUT THIS GUIDE
Example:
Wireless LAN Switch and Controller Configuration Guide
Part number 730-9502-0071, Revision B
Page 25
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related to
Technical Support or sales should be directed in the first instance to your
network supplier.
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3com OfficeConnect WX4400 Reference guide

Category
Software
Type
Reference guide

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