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Axis FA54 User manual

  • Hello! I have analyzed the user manual for the AXIS FA54 Main Unit. This device supports multiple sensor inputs, HDMI output, and various software features to manage bandwidth and image quality. The document provides detailed instructions on setup, troubleshooting, and technical specifications. I'm ready to help you with any questions you may have about this device.
  • How do I shorten the sensor unit cable?
    How do I access the product from a browser?
    How do I reset the product to factory default settings?
AXISFA54MainUnit
UserManual
AXISFA54MainUnit
TableofContents
Systemoverview............................................3
Productoverview...........................................4
Aboutthesensorunits...........................................4
Howtoshortenthesensorunitcable...............................4
Setup.....................................................6
Howtoaccesstheproduct........................................6
Abouttheproduct'sbuilt-inhelp...................................7
Howtosetupcorridorformat.....................................7
Howtoviewlivevideostreamonamonitor..........................8
Aboutoverlays..................................................8
Howtomaximizethedetailsintheimage...........................8
Howtoreducebandwidthandstorage..............................9
Aboutapplications..............................................9
Troubleshooting............................................10
Howtocheckthecurrentrmware.................................10
Howtoupgradethermware.....................................10
Technicalissues,cluesandsolutions................................11
Performanceconsiderations.......................................12
Technicalspecications......................................13
LEDIndicators..................................................13
SDcardslot....................................................13
Buttons.......................................................13
Connectors....................................................13
2
AXISFA54MainUnit
Systemoverview
Systemoverview
3
AXISFA54MainUnit
Productoverview
Productoverview
1StatusLED
2RJ12connector(4x)
3HDMI
4Audioin(2x)
5Audioout
6I/Oconnector
7Powerconnector
8Networkconnector(DCinput)
9Controlbutton
10microSDcardslot
Aboutthesensorunits
Werecommendthatyouconnectthesensorunitstothemainunitbeforepoweringthemainunit.Ifyoudisconnectasensorunit,
andconnectadifferentsensorunit,itmaybenecessarytorestartthemainunit.
Howtoshortenthesensorunitcable
Note
•Thesensorunitcablecannotbeextendedorsplit.
•Whenroutingthesensorunitcable,theminimumbendingradiusis40mm.
Thesensorunitisdeliveredwithacable.Toshortenthecablefollowthesesteps:
1.Cutthecabletothedesiredlength.Measurefromthesensorunit.
2.Striptheplasticoutercoatingfromtheendofthecable.
3.Peelbacktheshield.
4.Flattenthecoloredwiresintheorderdescribedbelow.
1Brown
2White/brown
3Notused
4Notused
4
AXISFA54MainUnit
Productoverview
5White/blue
6Blue
5.Insertthewiresallthewayintoashielded6P6CRJ12connector.
NO NO
NOTICE TICE
TICE
Makesurethatthewiresstayinthecorrectorderandthatthecableshieldmakesgoodcontactwiththeconnectorshield.
6.Useacrimpingtooltofastentheconnectortothecable.
5
AXISFA54MainUnit
Setup
Setup
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromwww.axis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
•ChromeTM(recommended),Firefox®,Edge®,orOpera®withWindows®
•ChromeTM(recommended)orSafari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
•Don’tusethedefaultpasswordthatcomeswiththeproducts.
•Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
•Don’texposethepassword.
•Changepasswordatarecurringinterval,atleastonceayear.
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproduct
mustberesettothefactorydefaultsettings.
6
AXISFA54MainUnit
Setup
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.Alwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage6.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
Abouttheproduct'sbuilt-inhelp
Tosetuptheproduct,youneedtoaccesstheproduct’swebpage.Inthewebpageyoucanalsonddetailedinstructionsinthe
product’sbuilt-inhelp.
Howtosetupcorridorformat
Usecorridorformattobetterutilizethefulleldofviewinalongnarrowarea.Forexampleinstaircases,hallways,roads,tunnels,
andmanyothers.
7
AXISFA54MainUnit
Setup
1.Turnthecamera90°.
2.GototheStreamtabontheproduct’swebpageandrotatetheview90°.
Howtoviewlivevideostreamonamonitor
YourcameracantransmitlivevideostreamtoanHDMImonitorwithoutanetworkconnection.Themonitorcanbeusedfor
surveillancepurposesorforpublicviewinge.g.inastore.
1.ConnectanexternalmonitorusingtheHDMIconnector.
2.ChangetheHDMIsettingsunderSettings>Stream>HDMI.
Aboutoverlays
Note
Theoverlayfeatureisnotsupportedforthequadstream,onlyfortheindividualvideostreams.
Note
ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Howtomaximizethedetailsintheimage
Important
Ifyoumaximizethedetailsintheimagethebitratebecomeshigherwhichinturnmightresultinreducedframerate.
•Makesuretoselectthecapturemodewiththehighestresolution.
8
AXISFA54MainUnit
Setup
•Setthecompressionassmallaspossible.
•SelectMJPEGstreaming.
•TurnofftheZipstreamfunctionality.
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GototheStreamtab.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionality.
-TurnontheGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnonthedynamicFPS.
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
TondtheusermanualsforAxisapplications,gotowww.axis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
9
AXISFA54MainUnit
Troubleshooting
Troubleshooting
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotowww.axis.com>product>Support&Documentation.
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/support/rmware
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.
4.Theupgradetakesawhile,don'tbreakthepowertotheproduct.Whentheupgradeisnished,theproductrestarts
automatically.
AXISCameraManagementcanbeusedformultipleupgrades,seewww.axis.com/products/axis-camera-managementformore
information.
10
AXISFA54MainUnit
Troubleshooting
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
See.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
RoutercongurationCheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP®.
FirewallprotectionChecktheInternetrewallwithyournetworkadministrator.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
11
AXISFA54MainUnit
Troubleshooting
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage12.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Intheproduct’swebpage,setacapturemodethatprioritizesframerate.Changingthe
capturemodetoprioritizeframeratemightlowerthemaximumresolutiondepending
ontheproductusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
12
AXISFA54MainUnit
Technicalspecifications
Technicalspecifications
Tondthelatestversionofthedatasheet,gotowww.axis.com>product>Support&Documentation.
LEDIndicators
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartup.Flasheswhenrestoringsettings.
RedFirmwareupgradefailure.
NetworkLEDIndication
GreenSteadyforconnectiontoa1Gbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10/100Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerLEDIndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
SDcardslot
NO NO
NOTICE TICE
TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror
unmounttheSDcardfromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.See.
•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Connectors
HDMIconnector
UsetheHDMITMconnectortoconnectadisplayorpublicviewmonitor.
13
AXISFA54MainUnit
Technicalspecifications
Networkconnector
RJ45Ethernetconnector.
Audioconnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoranactive
speakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
3.5mmaudioconnectors
(stereo)
1Tip2Ring3Sleeve
AudioInputMicrophone/LineinGround
AudioOutputLineout(mono)Ground
I/Oconnectors
UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProgrammingInterfaceorintheproduct’swebpage.
Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.
6-pincongurableterminalblock
FunctionPinNotesSpecications
0VDC(-)1DCground0VDC
DCoutput2Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.
12VDC
Maxload=50mA
Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.
0tomax30VDC Congurable
(InputorOutput)
3–6
Digitaloutput–Connectedtopin1whenactivated,oating
(unconnected)whendeactivated.Ifusedwithaninductiveload,e.g.
arelay,adiodemustbeconnectedinparallelwiththeload,for
protectionagainstvoltagetransients.
0tomax30VDC,opendrain,
100mA
14
AXISFA54MainUnit
Technicalspecifications
10VDC(-)
2DCoutput12V,max50mA
AI/Oconguredasinput
BI/Oconguredasoutput
Powerconnector
DCconnector.Usethesuppliedadapter.
RJ12Connector
TheRJ12connectorisusedforconnectingthesensorunittothemainunit.Forinformationonhowtoshortenthesensorunit
cableseeHowtoshortenthesensorunitcableonpage4.
15
UserManualVer.M3.2
AXISFA54MainUnitDate:July2017
©AxisCommunicationsAB,2016-2017PartNo.1659322
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