Sprint R 850 User manual

Available applications and services are subject to change at any time.

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Table of Contents

Introduction 1

BeforeYouBegin 1

CompatibleOperatingSystems(OS) 1

PackageContents 2

>SSIDandSecurityKey 2

AdditionalInformation 2

GetStarted 3

PartsandFunctions 3

HomeScreen 4

HomeScreenLayout 4

HomeScreenIcons 4

DataTransferVolumeandTransferSpeed 5

SIMCard 5

HandlingaSIMCard 5

InsertorRemoveaSIMCard 6

BatteryUse 9

InserttheBattery 9

ChargetheBattery 11

TurnYourDeviceOnandOff 12

ConnectwithWi-Fi(WLAN) 14

Wi-Fi(WLAN)Overview 14

ActivateWi-Fi(WLAN)Function 14

ConnectWindowsPCswithWi-Fi 15

ConnectMacComputerswithWi-Fi 16

ConnectiPhone/iPodTouch/iPad 19

ConnectaniPhoneoraniPodTouch 19

ConnectaniPad 22

ConnectanAndroidDevice 25

Settings 29

WebUIOverview 29

WebUIWindow 29

Home 29

AdminLogin 30

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ConnectedDevices 30

SettingsTab 32

Wi-FiBasicSettings 32

Wi-FiAdvancedSettings 36

MobileNetworkSettings 37

DeviceSettings 41

AdvancedRouterSettings 45

About 50

SupportTab 51

Appendix 53

Troubleshooting 53

Specifications 54

WarrantyandService 56

Warranty 56

Services 57

CustomerService 57

TrademarksandCopyrightInformation 57

SafetyandNotices 58

SafetyPrecautions 58

ImportantNotice 58

SafetyandHazards 58

ProperBatteryUseandDisposal 59

FCCCompliance 59

RFExposureInformationandSpecificAbsorptionRate(SAR)Information 60

Index 61

Introduction 1

Introduction

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewmobilebroadbanddevice.

Before You Begin

ThankyouforpurchasingyournewR850MobileHotspot.Thefollowingtopicsexplainhowbestto

usethisguidetogetthemostoutofyourmobilebroadbanddevice.

Before Using Your Device

ReadSafetyandNoticesthoroughlyforproperusage.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Guide Usage Notes

Notethatmostdescriptionsinthisguidearebasedonyourdevice'sdefaultsettingsatthetimeof

purchase.

Screenshots and Key Labels

ScreenshotsandKeylabelsareprovidedforreferenceonly.Actualwindows,menus,etc.maydiffer

inappearance.

Other Notations

Intheuserguide,themobilebroadbanddevicemaybereferredtoeitheras"mobilebroadband

device","hotspot","device"or"Wi-Firouter."

Compatible Operating Systems (OS)

Thetablebelowoutlinesthecompatibleoperatingsystems(OS)foryourdevice.Useoutsidethese

environmentsmayaffectperformance.Additionalfactors(hardware,connectedperipherals,

installedapplications,etc.)mayalsoaffectperformance.

n Forcomputersupport,OSversionupgradeinformation,etc.,seethecorresponding

manufacturer'sproductsupportdocumentation.

n Theinformationforoperatingsystem(compatibleOS)listedbelowisthecurrentinformationfor

yourdevicesoldasofFeb2016.

Introduction 2

Item Description

Compatible operating systems (OS) Windows7,8,10

MacOS10.5orlater

Android2.1orlater

Compatible browsers Chrome36.0orlater

InternetExplorer8.0orlater

Firefox3.1orlater

Safari5.0orlater

Package Contents

SeebelowfordetailsoneverythingyouwillfindintheboxforyourR850:

n R850MobileHotspot

n BatteryCover

n RechargeableBattery

n ACAdapter

n GetStartedGuide

n ImportantInformationBooklet

SSID and Security Key

BeforeconnectingWi-FidevicestoyourR850,youwillneedtoconfirmtheWiFiNameandWiFi

Password.

n Onceyourdevicedisplayison,shortpressthemenubutton(powerbutton)1timefortheWiFi

NameandtwicetoobtainWiFiPasswordspecifictoyourdevice(Note:whenthedevicedisplay

isoff,thefirstpresswakesupthedisplay.)

YouwillseetheWiFiName(SprintWiFia-XXXXXX)andWiFiPassword.

Additional Information

ThefollowinglistdescribesadditionalinformationusefultoknowbeforeyoubeginusingyourR850.

n Yourmobilebroadbanddeviceaccommodatessoftwareupdates.Alwaysusethelatest

software.

n Notethatconnectionspeedsmaydroporconnectionsmaybedisableddependingonlinetraffic

orconnectionenvironments.

Get Started 3

Get Started

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourdeviceandwirelessservice

thefirsttime.

Parts and Functions

Learnyourdevice'sprimarypartsandfunctions.

Device Layout

Thefollowingillustrationoutlinesyourdevice'sprimaryexternalfeaturesandbuttons.

Get Started 4

Part Description

Display Viewdevicestatusandinformation

SIMcard slot InstalltheSIMcard.

Charging port ConnectthemicroUSBcableforcharging.

Battery cover RemovethebatterycovertoremoveorinsertthebatteryorSIM

card.

Factory reset button Presstoresetyourdevicetoitsdefaultsettings.

Power (Menu)buttonLongpresstotogglepoweronoroff.Shortpresstonavigate

deviceinformation.

Home Screen

Thefollowingtopicsdescribethedetailsofyourdevice'sdisplaylayout,icons,datausageand

information.

Home Screen Layout

Yourdevice'shomescreendisplaysstatusindicators,includingtheconnectionstatus,signal

strength,devicesconnected,batterylevel,andmore.

Home Screen Icons

Thehomescreenfeaturesthefollowingicons,dependingoncurrentstatus.

Get Started 5

Icon Description

Mobilenetworksconnected

Servicesignalstrength.Themorebars,thebetterservicesignalreceived

Outofservicearea

Appearswhenroaming

ThenumberofconnectedWiFidevices

Batteryfull

Batterylow

Nobattery.Batteryiconblinking(chargingrequired)

Data Transfer Volume and Transfer Speed

Thedatatransfervolumeandtransferspeedvariesaccordingtothewirelessmodeofyourdevice.

Wireless Mode Maximum Downlink Speed Typical Downlink Speed

4G LTE 150Mbps 50Mbps

Note:Actualspeedsdependonseveralfactors,includingnetworkconditions.

SIM Card

TheSIMcardisanICcardcontainingyourdevice'sphonenumberandothercustomerinformation.

Note:Yourdevice'sSIMcardispreinstalled.

Handling a SIM Card

KeepthefollowinginmindwhenhandlingaSIMcard.

n CustomerisresponsibleforanydamagecausedbyinsertingtheSIMcardinanother-brandIC

cardreader,etc.Thecompanyisnotresponsibleinsuchcase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.MaydamagetheSIMcard.

n SeeinstructionsincludedwiththeSIMcardforhandling.

n TheSIMcardisthepropertyofthecompany.

n TheSIMcardisreplaceable(atcost)incaseofloss/damage.

n ReturntheSIMcardtothecompanywhencancellingsubscription.

n ReturnedSIMcardsarerecycledforenvironmentalpurposes.

Get Started 6

n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.

n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredontheSIMcard.

Thecompanyisnotresponsiblefordamagesfromstoredinformationthatislost.

n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardordevice(SIMcard

inserted)islostorstolen.Fordetails,contactCustomerService.

n AlwayspoweroffthemobilebroadbanddevicebeforeinsertingorremovingtheSIMcard.

Insert or Remove a SIM Card

FollowtheseinstructionstoinsertorremoveaSIMcard.Remembertopoweroffyourdevicebefore

insertingorremovingaSIMcard.

Note:Yourdevice'sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.

1. PressandholdthePowerkey toturnoffthedevicebeforeinsertingorremovingtheSIM

card.

Get Started 7

2. Removethebatterycover.

3. Removethebattery.

4. OpentheSIMcardcover.

Get Started 8

5. InserttheSIMcardgentlywithgoldICchipfacingdownward.



6. RemovetheSIMcardbygentlypressingdownandslidingoutwards.

7. ClosetheSIMcardcover.

Get Started 9

8. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthedevice.

9. Attachthebatterycover.

Battery Use

Thefollowingtopicsexplainhowtoinsertandremoveyourdevice'sbattery.

Battery Cautions

Storage:Avoidstoringorleavingthebatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Battery Replacement:Thebatteryisaconsumableitem.Itneedstobereplacedifoperating

timeshortensnoticeably.Purchaseanewbattery.

Cleaning:Cleansoiledterminalsbetweenbatteryanddevicewithaclean,drycottonswab.

Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.

Insert the Battery

Followtheseinstructionstoinsertyourdevice'sbatterysafelyandproperly.

1. PressandholdthePowerkey toturnoffthedevicebeforeinsertingorremovingthebattery.

Get Started 10

2. Removethebatterycover.

Get Started 11

3. Insertthebattery.

4. Replacethebatterycover.

Charge the Battery

Followtheseinstructionstochargeyourdevice'sbatteryusingtheincludedACadapter.

Battery Charging Cautions

Charging Conditions:Underlowtemperatureschargingperformancedecreases.Charge

yourdeviceintemperaturesbetween5°C–35°C.Donotchargeinplaceswherethereishigh

humidity.USBchargingmaybeunavailabledependingonWi-Firoutertemperature.

Use Supplied Accessories:AlwaysusethesuppliedACadapter.

Precaution for Extended Use:Yourdevicemaybecomehotwhenusedforalongtimeor

whilecharging,especiallyinhightemperatures.Prolongedcontactwithskinmaycauselow-

temperatureburninjuries.

The R850 and AC Adapter Becoming Warm or Hot:YourdeviceandtheACadaptermay

becomewarmwhilecharging.Thisisnotamalfunction.However,stopusingthemimmediately

iftheybecomeextremelyhot;thiscouldindicateamalfunction.

Charge Using the AC Adapter

UsethesuppliedACadapter.

1. PlugtheACadapterintoanelectricaloutlet.

Theindicatorlightonthepowerbuttonilluminatesredwhenchargingstarts.Thelightturns

greenwhenthebatteryisfullycharged.Fullychargingabatterymaytakeuptothreehours.

2. Aftercharging,disconnectthedevicefromthecharger.

Get Started 12

l UnplugtheACadapterfromtheoutlet,andremovethemicroUSBconnectorfromthe

device.

Turn Your Device On and Off

Theinstructionsbelowexplainhowtoturnyourdeviceonandoff,andhowtorestartyourdeviceifit

cannotbepoweredonandoffusingthePowerbutton .

Turn Your Device On

n PressandholdthePowerbutton untilthedevicedisplays"Welcome.”

Get Started 13

Turn Your Device Off

n PressandholdthePowerbutton untilthedevicedisplays"Goodbye.”

n Yourdevicewillpoweroff.

Restart Your Device

IfyourdevicewillnotturnonoroffusingthePowerbutton,removeandre-insertthebattery(see

thesectionInserttheBattery),thenpressandholdthepowerbuttonagain.

Note:Restartingyourdevicedoesnotresetthedevicesettings.

Connect with Wi-Fi (WLAN) 14

Connect with Wi-Fi (WLAN)

Thefollowingtopicsoutlinebasicfeaturesandoperationsofyourdevice'sWi-Fi(WLAN)

connections,includingconnectingwithvariousOSanddevicetypes.

Wi-Fi (WLAN) Overview

Belowaresomebasicsofyourdevice'sWi-Fi(WLAN)function.

Wi-Fi (WLAN) Information

n Advanced Settings:ChangeyourdevicesWi-Fi(WLAN)settingsasrequired.SeeWi-Fi

AdvancedSettings

n Simultaneous Connection:Useyourdevicetoconnectupto10Wi-Fidevicessimultaneously.

n Automatic Updates for Optimizing Wi-Fi Connection:WhenconnectedbyWi-Fi,

connectionoptimizingsettingsmaybeautomaticallyreceivedandupdated.

Wi-Fi (WLAN) Usage Cautions

Foraddedsecurity,itisrecommendedthatyouchangethedefaultWi-Finetworkname(SSID)

andWi-Fipasswordaftersettingupyourdevice.

Wi-Fi (WLAN) Overview

n YourdevicesupportsIEEE802.11b/g/nstandards.ConnectWi-Fidevices(PC,gameconsole,

etc.)viaWi-Fiforwirelessdatatransfers.

Activate Wi-Fi (WLAN) Function

Followtheinstructionsbelowtoactivateyourdevice'sWi-FifunctionandconnecttotheInternetvia

anavailable4GLTEconnection.UsetheWebUItoselectanetwork.

n PressandholdthePowerbutton untilthedevicedisplays“Welcome”.

Connect with Wi-Fi (WLAN) 15

l Yourdevice'sWi-Fifunctionautomaticallyturnsononcethedeviceispoweredup

completely.

Connect Windows PCs with Wi-Fi

ThefollowingtopicsdescribehowtoconnectyourdevicewithvariousversionsofWindowsviaWi-

Fi.

ConnectWindowsPCstoyourdevicewithWi-Fi.

1. PressandholdthePowerbutton topoweronyourR850.

Yourdevice'sWi-FifunctionactivatesandautomaticallyconnectstotheInternet.

2. ActivateyourPC'sWi-Fifunction.

l TheoperationsdepictedarebasedonWindow10.

l ForotherWindowversions,consultyourPC'soperationmanualfordetailsonactivatingWi-

Fi.

3. OnyourPC,movethecursortotheupper-rightorlower-rightcornerandselectWLANicon .

Connect with Wi-Fi (WLAN) 16

4. Selectyourdevice'sWi-FiName(SSID)fromthelist,andclickConnect.

5. EntertheWi-FipasswordandthenclickNext.

ThePCconnectstoyourdevice.Theconnectedstatusicononyourdevicewillshowan

additionaldevicehasbeenconnected.

Connect Mac Computers with Wi-Fi

FollowtheinstructionsbelowtoconnectaMaccomputertoyourdeviceviaWi-Fi.

Note:TheoperationsdepictedarebasedonMacOSX10.10.5.

1. PressandholdthePowerbutton topoweronyourR850.

Yourdevice'sWi-Fifunctionactivatesautomatically.

Connect with Wi-Fi (WLAN) 17

2. OnyourMac,intheApplemenu,clickSystem Preferences…>Network.

3. ClickWi-Fi>Turn Wi-Fi On.

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