EnGenius EWS550AP User manual

User Manual

Business Solutions

Wireless Managed Wall Plate Access Point

EWS550AP/EWS510AP/EWS511AP

version 1.3

2

IMPORTANT

To install this Access Point please refer to the

Quick Installation Guide included in the product packaging.

3

Chapter 1 Product Overview................................................... 4

Key Features/Introduction........................................................... 5

System Requirements / Package Contents .............................. 6

 TechnicalSpecications...............................................................9

Physical Interface........................................................................... 15

Chapter 2 Before You Begin .................................................. 18

 ComputerSettings.......................................................................19

Mounting the Access Point........................................................... 24

Chapter 3 Conguring Your Access Point.......................... 28

 DefaultSettings............................................................................29

Chapter 4 Building a Wireless Network............................. 30

Access Point Mode....................................................................... 31

AP Mesh Mode............................................................................... 32

Chapter 5 Overview............................................................... 33

Overview........................................................................................... 34

Connections.................................................................................... 36

Chapter 6 Network ................................................................. 38

 Basic/IPSettings/SpanningTreeSettings.............................39

Chapter 7 2.4 GHz & 5 GHz Wireless................................... 41

Wireless Settings........................................................................ 42

2.4 GHz/5 GHz Wireless Network........................................... 43

 2.4GHz/5GHzSSIDProle......................................................43

Wireless Security.......................................................................... 44

Wireless Advanced..................................................................... 47

 GuestNetworkSettings............................................................49

RSSI Threshold ...............................................................................50

Wireless MAC Filtering.................................................................51

Chapter 8 Management........................................................ 53

Management VLAN Settings.................................................. 54

Advanced Settings....................................................................... 55

Time Zone........................................................................................ 58

 AutoRebootSettings................................................................59

Wi-Fi Scheduler............................................................................... 60

Tools.................................................................................................. 61

Account/Firmware........................................................................ 64

Backup/Restore ............................................................................. 65

Log.................................................................................................... 67

Logout/Reset................................................................................. 68

Appendix ................................................................................. 69

FCC Interference Statement.................................................. 70

IC Interference Statement.................................................... 71

CE Interference Statement..................................................... 73

Table of Contents

4

Chapter 1

Product Overview

5

Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between

devices, radio interference in the operating environment, and mix of devices in the network. Features and specications subject to change without notice. Trademarks and registered

Key Features

• DeployandmanagewitheaseusingEWSSeriesWirelessManagement

Switches.

• Dualradio2x2802.11ac/a/b/g/nAccessPointwithmulti-userMIMO

(MU-MIMO) and 3 port Ethernet switch.

• Built-in“TurboEngine”withapowerefulquad-corechipsettoprocess

multiple tasks for driving and enhancing performance.

• GigabitEthernetuplinkprovideshighspeedInternetaccess.

• 3x10/100/1000MbpsEthernetportsforwireddeviceconnectivity

(1 port includes PoE output)

• Supports802.11acWave2.0technologytoenhanceoverall

bandwidth and speed to wireless client devices.

• SupportsTxBeamformingtoenlargethetransmitiondistance.

• Performs256-QAMunderthe2.4GHzbandtoenhancedatarateto

400 Mbps.

• AdditionalRJ45pass-throughportforconnectingtophonesystems.

•Power-over-Ethernetsupports802.3afoutputwhenPoEinputis

802.3at.

•Internalhigh-performanceantennassupportthewallplateAP’slow

proledesign.

•Effectiveandexiblebandwidthmanagement.

•SecureGuestNetworkoptionavailable.

•Idealforaudio,video,andvoiceapplications.

•Mountsontoanystandardwallbox.

Introduction - EWS550AP

Introduction

The EWS550AP is an enhanced-powered, long-range

wireless access point. It is designed to operate in

numerous environments; from large homes, small and

medium-sized businesses, multiple-oor ofces, hotels,

and other venues, to larger enterprise deployments.

6

The AP’s enhanced-powered, long-range characteristics

make it a cost-effective alternative to ordinary Access

Points that do not have the range and reach to connect

to a growing number of wireless users who wish to

access a large hotspot or business network.

To protect sensitive data during wireless transmissions,

the device offers different encryption settings for

wireless communications, including industry standard

WPA and WPA2 encryption. The AP also includes MAC

address ltering to allow network administrators to

provide network access only to known computers and

other devices based on their MAC addresses.

System Requirements

The following are the Minimum System Requirements in

ordercongurethedevice:

 • ComputerwithanEthernetinterfaceorwirelessnetworkcapability

 • WindowsOS(XP,Vista,7,8),orMacOS,Linux-basedoperatingsystems

 • Web-browsingapplication(i.e.Edge,InternetExplorer,Chrome,Firefox,

Safari,oranothersimilarbrowserapplication)

Package Contents

The EWS550AP/EWS510AP/EWS511AP package contains

the following items (all items must be in package to issue a

refund):

• EWSWallPlateAccessPoint

 • EWSWallPlateAccessPoint

 • BracketScrew

 • QuickInstallationGuide

.

7

Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between

devices, radio interference in the operating environment, and mix of devices in the network. Features and specications subject to change without notice. Trademarks and registered

Key Features

• DeployandmanagewitheaseusingEWSSeriesWirelessManagement

Switches.

• Integrated802.1nwirelessaccesspointto4portethernetswitch.

• GigabitEthernetuplinkprovideshighspeedInternetaccess.

• 3x10/100/1000MbpsEthernetportsforwireddeviceconnectivity

(1 port includes PoE output)

•AdditionalRJ45pass-throughportforconnectingtophonesystems.

• Poweredby802.11af/atPoveroverEthernetor48VDCadaptor

• Internalhigh-performanceantennassupportthewallplateAP’slow

proledesign.

• Effectiveandexiblebandwidthmanagement.

• AdditionalRJ45pass-throughportforconnectingtophonesystems.

•Power-over-Ethernetsupports802.3afoutputwhenPoEinputis

802.3at.

•Internalhigh-performanceantennassupportthewallplateAP’slow

proledesign.

•Effectiveandexiblebandwidthmanagement.

•SecureGuestNetworkoptionavailable.

•Idealforaudio,video,andvoiceapplications.

•Mountsontoanystandardwallbox.

Introduction

EWS510AP is an enhanced-powered, long-range wireless access

point. It is designed to operate in numerous environments; from

Introduction - EWS510AP

large homes, small and medium-sized businesses, multiple-oor

ofces,hotels,andothervenues,tolargerenterprisedeployments.

Its enhanced-powered, long-range characteristics make it a cost-

effective alternative to ordinary Access Points that don’t have

the range and reach to connect to a growing number of wireless

users who wish to connect to a large hotspot or business network.

8

9

Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between

devices, radio interference in the operating environment, and mix of devices in the network. Features and specications subject to change without notice. Trademarks and registered

Key Features

• Supportupto433Mbpsin5GHzfrequencybandand300Mbpsin

2.4GHz frequency band

• Support802.11acWave2.0technologytoenhanceoverallbandwidth

and speed to wireless client devices.

• 360°omni-directionalantennastoachievecomprehensive

coverage for networking client devices under a pervasive

environment.

• Compliancewith802.3af/Proprietary48V-54VPoEInputfor

exibleinstallationover100meters(328feet).

• The2ndEthernetporttoextendwirelesssignaltonetworking

devicesincludingaswitch,accesspoints,IPcamerasandvideoboxes

easily.

• SystemicanddistributedmanagementoverEnGeniusezMasterand

EWS Management switch without licensing or subscription fee.

• Performone-clickupdatetodeliveracongurationovermulti-

segments for managed Access Points.

• Chooseanoperatingmodetomeetyourmanagementanddeployment

requirement. (Managed mode/Stand alone mode)

Introduction

EWS511AP is designed for deploying on the versatile indoor

andoutdoorapplication.Tomeettoday’srequirementon

varied net-working environment, EnGenius would like to

providethesolutionasexible,robustandeffectiveasthe

organization they desire.

The state-of-the-art 802.11ac and Power-over-Ethernet

Introduction - EWS511AP

brings revolutionary connecting speed and bandwidth

for diversity of multimedia applications in room service.

EWS511AP equips with two powerful RF interfaces that

support up to 433 Mbps in 5GHz frequency band and 300

Mbps in 2.4GHz frequency band.

10

Interface:

-1x10/100/1000MbpsUplinkPortwith802.3af/atPoE

-3x10/100/1000MbpsSwitchedPorts

-1x10/100/1000MbpsAccessPortwithPoEOutput

-2xRJ45PassThroughPorts

-2x110PunchDownBlocks

-1xResetbutton

-1xKensingtonSecuritySlot

Dimensions(WxDxH):

-125x188x26mm

Mounting:

- Wall mount (standard US/EU single gang wall jack)

Environment:

-Operatingtemperature:0°C~40°C

-Operatinghumidity:0%~90%typical

-Storagetemperature:-30°C~70°C

Wireless

OperatingMode:

AP Mode

Mesh AP Mode

AutoChannelSelection:

- Setting varies by regulatory domains

SSIDs:

- Supports up to 8 SSIDs per frequency band

VLAN Tag / VLAN Pass-through

Wireless Client List

GuestNetwork:

- Allocates a separate network segment for guest access within the same

WLAN

QoS:

- Supports 802.11e/WMM

RadioSpecication

DualConcurrentRadio:

-2.4GHz:802.11b/g/nwithmaxdatarateupto400Mbps

-5GHz:802.11a/n/acwithmaxdatarateupto867Mbps

TransmitPower:

-Maxtransmitpowerislimitedbyregulatorypower

RadioChains/SpatialStreams:

-2x2:2

SupportedRadioTechnology:

-802.11b:Direct-SequenceSpread-Spectrum(DSSS)

-802.11a/g/n/ac:OrthogonalFrequency-DivisionMultiplexing(OFDM)

Channelization:

- 802.11ac with 20/40/80 MHz channel width

- 802.11n with 20/40 MHz channel width

- 802.11a/b/g with 20 MHz channel width

SupportedModulation:

-802.11b:BPSK,QPSK,CCK

-802.11a/g/n:BPSK,QPSK,16-QAM,64-QAM

-802.11ac:BPSK,QPSK,16-QAM,64-QAM,256-QAM

Supporteddatarates(Mbps):

-802.11b:1,2,5.5,11

-802.11a/g:6,9,12,18,24,36,48,54

-802.11n:6.5to400(MCS0toMCS15)

-802.11ac:6.5to867(MCS0toMCS9,NSS=1to2)

Physical & Environment

PowerSource:

-PoE:compatiblewith802.3af/at

Supports 802.3af output when PoE input is 802.3at

InternalAntenna:

- 4 dBi/5.5 dBi 2.4 GHz antennas

- 6 dBi/5.3 dBi 5 GHz antennas

Technical Specications - EWS550AP

11

Band Steering

Mobility:

- PMKSA support for fast roaming

Security:

-WEPencryption:64/128/152-bitSecurity:

-WEPencryption:64/128/152-bitLEDIndicator

- WPA/WPA2 Enterprise/PSK

- Hidden SSID

-MACaddressltering(upto50MAC)

- Client isolation

Management

Deployment Options

- Standalone Mode

- Managed Mode (by Neutron Switch or ezMaster)

Conguration

- Web Interface (HTTP)

- SNMP v1/v2c/v3 with MIB I/II and private MIB

- CLI (Telnet)

Firmware Upgrade

- Web interface or CLI (FTP/HTTP)

Backup / Restore Settings

- Revert to factory default settings

ScheduleReboot:

-Speciesintervaltorebootsystemperiodically

E-mailAlert/SyslogNotication

Technical Specications - EWS550AP continued

12

-3x10/100MbpsAccessPort

-1x10/100MbpsAccessPortwithPoEOutput

-2xRJ45PassThroughPort

-1x110PunchDownBlock

-1xDCpowerconnector

-1xResetbutton

Dimensions(WxDxH):

-110x37x130mm

Mounting:

- Wall mount (standard US/EU single gang wall jack)

Environment:

-Operatingtemperature:0°C~40°C

-Operatinghumidity:0%~90%typical

-Storagetemperature:-20°C~60°C

Wireless

OperatingMode:

- AP Mode

AutoChannelSelection:

- Setting varies by regulatory domains

SSIDs:

- Supports up to 8 SSIDs per frequency band

VLAN Tag / VLAN Pass-through

Wireless Client List

GuestNetwork:

- Allocates a separate network segment for guest access within the same

WLAN

QoS:

- Supports 802.11e/WMM

Band Steering

Mobility:

- PMKSA support for fast roaming

RadioSpecication

DualConcurrentRadio:

-2.4GHz:802.11b/g/nwithmaxdatarateupto300Mbps

-5GHz:802.11a/nwithmaxdatarateupto300Mbps

TransmitPower:

-Maxtransmitpowerislimitedbyregulatorypower

RadioChains/SpatialStreams:

-2x2/2

SupportedRadioTechnology:

-802.11b:direct-sequencespread-spectrum(DSSS)

-802.11a/g/n:orthogonalfrequency-divisionmultiplexing(OFDM)

Channelization:

- 802.11n with 20/40 MHz channel width

- 802.11a/b/g with 20 MHz channel width

SupportedModulation:

-802.11b:BPSK,QPSK,CCK

-802.11a/g/n:BPSK,QPSK,16-QAM,64-QAM

Supporteddatarates(Mbps):

-802.11b:1,2,5.5,11

-802.11a/g:6,9,12,18,24,36,48,54

-802.11n:6.5to300(MCS0toMCS23)

Physical & Environment

PowerSource:

-DCInput:DC48V/0.8A

-PoE:compatiblewith802.3af/at

InternalAntenna:

- 4.2dBi/5.5dB 2.4GHz antennas

- 5.2dBi/5.3dBi 5GHz antennas

Interface:

-1x10/100/1000MbpsUplinkPortwith802.3af/atPoE

Technical Specications - EWS510AP

13

Technical Specications - EWS510AP continued

Security:

-WEPencryption:64/128/152-bit

- WPA/WPA2 Enterprise/PSK

- Hidden SSID

-MACaddressltering(upto50MAC)

- Client isolation

Management

Deployment Options

- Standalone Mode

- Managed Mode (by Neutron Switch)

Conguration

- Web interface (HTTP)

- SNMP v1/v2c/v3 with MIB I/II and private MIB

- CLI (Telnet)

Firmware Upgrade

- Web interface or CLI (FTP/HTTP)

Backup / Restore Settings

- Revert to factory default settings

ScheduleReboot:

-Speciesintervaltorebootsystemperiodically

E-mailAlert/SyslogNotication

14

Technical Specications - EWS511AP

RadioSpecication

DualConcurrentRadio:

-2.4GHz:802.11b/g/nwithmaxdatarateupto300Mbps

-5GHz:802.11a/nwithmaxdatarateupto433Mbps

TransmitPower:

-Maxtransmitpowerislimitedbyregulatorypower

RadioChains/SpatialStreams:

-2x2/2

SupportedRadioTechnology:

-802.11b:direct-sequencespread-spectrum(DSSS)

-802.11a/g/n:orthogonalfrequency-divisionmultiplexing(OFDM)

Channelization:

- 802.11n with 20/40 MHz channel width

- 802.11a/b/g with 20 MHz channel width

SupportedModulation:

-802.11b:BPSK,QPSK,CCK

-802.11a/g/n:BPSK,QPSK,16-QAM,64-QAM

Supporteddatarates(Mbps):

-802.11b:1,2,5.5,11

-802.11a/g:6,9,12,18,24,36,48,54

-802.11n:6.5to300(MCS0toMCS23)

Physical & Environment

PowerSource:

-DCInput:DC48V/0.8A

-PowerOverEthernet:802.3afInput

InternalAntenna:

- 4.5dBi/5.5dB 2.4GHz antennas

- 5.0dBi/5.3dBi 5GHz antennas

Interface:

-Two(2)10/100BASE-TRJ-45EthernetPortsE

- Display system and wireless transmission status

-1xResetbutton

Dimensions(WxDxH):

-13.0x11.0x3.7cm(5.19”x4.33”x1.45”)

Mounting:

- Wall mount (standard US/EU single gang wall jack)

Environment:

-Operatingtemperature:0°C~40°C

-Operatinghumidity:0%~90%typical

-Storagetemperature:-30°C~80°C

Wireless

OperatingMode:

- AP Mode

AutoChannelSelection:

- Setting varies by regulatory domains

SSIDs:

- Supports up to 8 SSIDs per frequency band

VLAN Tag / VLAN Pass-through

Wireless Client List

GuestNetwork:

- Allocates a separate network segment for guest access within the same

WLAN

QoS:

- Supports 802.11e/WMM

Band Steering

Mobility:

- PMKSA support for fast roaming

Security:

15

Technical Specications - EWS511AP continued

-WEPencryption:64/128/152-bit

- WPA/WPA2 Enterprise/PSK

- Hidden SSID

-MACaddressltering(upto50MAC)

- Client isolation

Management

Deployment Options

- Standalone Mode

- Managed Mode (by Neutron Switch)

Conguration

- Web interface (HTTP)

- SNMP v1/v2c/v3 with MIB I/II and private MIB

- CLI (Telnet)

Firmware Upgrade

- Web interface or CLI (FTP/HTTP)

Backup / Restore Settings

- Revert to factory default settings

ScheduleReboot:

-Speciesintervaltorebootsystemperiodically

E-mailAlert/SyslogNotication

16

Physical Interface (EWS550AP)

Dimensions and Weights

125x188x26mm

1.LEDIndicators:LEDsforPower,Uplink,5GHz,2.4GHz,PoEOut,

Reserve

2.ResetButton:Press,holdforover10secondstoresettofactory

default settings

3.10/100/1000LANPorts:TwoRJ45accessports

4.10/100/1000LANPort(PoEOut):RJ45accessportwithPoEOut

(support 802.3af output when PoE input is 802.3at)

5.RJ45PassThroughPort:Passthroughport

6. 10/100/1000 RJ45 Uplink (PoE In): Uplink port that supports

802.3af/at PoE input

7. 110 Punch Down Block

17

Physical Interface (EWS510AP )

1.LEDIndicators:LEDsforPower,WAN,2.4Hz,5GHz,LAN1~4

2.ResetButton:Pressandholdforover10secondstoresettofactorydefaultsettings.

3.10/100LANPorts:ThreeRJ45accessports

4.10/100LANPort(PoEOut):RJ45accessportwithPoEOut(support802.3afoutputwhenPoEinputis802.3at)

5.RJ45PassThroughPort:Passthroughport

6.DC48VInput:DC48V/0.8Apowerin

7.10/100/1000RJ45Uplink(PoEIn):Uplinkportthatsupports802.3af/atPoEinput

8. 110 Punch Down Block

18

Physical Interface (EWS511AP)

1

2

34

5

1. Wall Plate Hole

2.LEDIndicators:LEDsforPower,WAN,2.4Hz,5GHz,LAN1~4

3.LAN110/100LANPort(PoEOut):RJ45accessportwithPoEOut(support802.3afoutputwhenPoE

input is 802.3at)

4.10/100LANPorts:OneRJ45accessport

5.ResetButton:Pressandholdforover10secondstoresettofactorydefaultsettings.

19

Chapter 2

Before You Begin

20

Windows XP/Windows 7/Windows 8/Windows

10

InordertousetheAccessPoint,youmustrstcongurethe

TCP/IPv4 connection of your Windows OS computer system.

1a. Click the Start button and open the Control Panel

1b. Move your mouse to the lower right hot corner to

display the Charms Bar and select the Control Panel in

Windows 8 OS.

1c. In Windows 10, click Start to select All APPs to enter

the folder of Windows system for selecting Control

Panel.

Computer Settings

Windows XP Windows 7

Windows 8

Windows 10

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