HP Color LaserJet 8500 Printer series User manual

English

8500, 8500 N, 8500 DN Printer

*C3983-90901*

C3983-90901

Getting Started Guide

Hewlett-Packard Co.

Printed in USA 10/97

Manual Part No.

C3983-90901

READ ME FIRST

Printed on at least

50% Total Recycled Fiber with

at least 10% Post-Consumer Paper

HP Color LaserJet 8500, 8500 N,

8500 DN Printer

Getting Started Guide

Copyright Information

Company

Reproduction, adaptation, or

translation without prior written

permission is prohibited, except

as allowed under the copyright

laws.

Part number: C3983-90901

First Edition: October, 1997

Warranty

The information contained in

this document is subject to

change without notice.

Hewlett-Packard makes no

warranty of any kind with

respect to this information.

HEWLETT-PACKARD

SPECIFICALLY DISCLAIMS

THE IMPLIED WARRANTY

OF MERCHANTABILITY

AND FITNESS FOR A

PARTICULAR PURPOSE.

Hewlett-Packard shall not be

liable for any direct, indirect,

incidental, consequential, or

other damage alleged in

connection with the furnishing

or use of this information.

Trademark Credits

Adobe

TM

is a trademark of

Adobe Systems Incorporated

which may be registered in

certain jurisdictions.

CompuServe

TM

is a U.S.

trademark of CompuServe, Inc.

HP-UX 9.* and 10.0 for HP

9000 Series 700 and 800

computers are X/Open Company

UNIX 93 branded products.

Microsoft

®

, Windows

®

, Windows

NT

®

, and MS-DOS

®

are U.S.

registered trademarks of

Microsoft Corporation.

PostScript

TM

is a trademark of

Adobe Systems Incorporated

which may be registered in

certain jurisdictions.

UNIX

®

is a registered trademark

in the United States and other

countries, licensed exclusively

through X/Open Company

Limited.

All other products mentioned

herein may be trademarks of

their respective companies.

Contents

Where Is the User’s Guide? . . . . . . . . . . . . . . . . . . . . . . . 2

Additional Reference Materials . . . . . . . . . . . . . . . . . . . 2

Step 1: Preparing a Location for the Printer . . . . . . . . . . . . . . . 3

Step 2: Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . 4

Step 3: Installing the Cables . . . . . . . . . . . . . . . . . . . . . . . 9

Step 4: Connecting the Printer to the Network . . . . . . . . . . . . 13

Step 5: Changing the Printer Control Panel Overlay and Language

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting the Display Language . . . . . . . . . . . . . . . . . . 17

Step 6: Installing the Consumables . . . . . . . . . . . . . . . . . . 18

Step 7: Loading the Input Trays . . . . . . . . . . . . . . . . . . . . 24

Step 8: Configuring Input Trays . . . . . . . . . . . . . . . . . . . . 30

Selecting the Mode for Tray 1 . . . . . . . . . . . . . . . . . . . 30

Configuring Media Type and Size . . . . . . . . . . . . . . . . . 31

Step 9: Printing a Configuration Page . . . . . . . . . . . . . . . . . 32

Communicating with an optional HP JetDirect internal print

server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 10: Understanding the Software . . . . . . . . . . . . . . . . . 35

Structure of CD-ROM1 . . . . . . . . . . . . . . . . . . . . . . . 35

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . 35

Accessing the Online User’s Guide . . . . . . . . . . . . . . . . . 36

Additional Information . . . . . . . . . . . . . . . . . . . . . . . 37

Step 11: Windows Network Installation . . . . . . . . . . . . . . . . 38

Configuring the Printer on the Network . . . . . . . . . . . . . . 39

Distributing the Printer Software to Network Clients . . . . . . . 39

Installing the Printer Software for Network Clients . . . . . . . . 40

Connecting Network Clients to the Printer . . . . . . . . . . . . . 41

Step 12: IBM LAN Network Installation . . . . . . . . . . . . . . . 43

Installing the Printer Software for IBM LAN Server 4.x .. .. .. 43

Configuring the Printer on the Network . . . . . . . . . . . . . . 44

Distributing the Printer Software to Network Clients . . . . . . . 44

Installing the Printer Software for Network Clients . . . . . . . . 44

Connecting Network Clients to the Printer . . . . . . . . . . . . . 45

Step 13: Macintosh Network Installation . . . . . . . . . . . . . . . 46

Installing the Macintosh Printer Software . . . . . . . . . . . . . 46

Connecting Network Clients to the Printer . . . . . . . . . . . . . 47

Configuring the Printer on the Network . . . . . . . . . . . . . . 48

Distributing the Printer Software to Network Clients . . . . . . . 48

Installing the Macintosh Printer Software for Network Clients . . 48

Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . 49

EN Contents 1

Where Is the User’s Guide?

The printer software includes the online user’s guide

on CD-ROM. The online user’s guide provides

information at your computer about printer hardware,

troubleshooting, and customer service.

The online user’s guide and the software needed to read the guide can be

installed on your computer when you install the printer software. Once

installed, accessing information is easy:

• Microsoft

®

Windows 95 users click Start, point to Programs, then HP

LaserJet, and click the online user’s guide icon.

• Microsoft Windows 3.1x users locate the HP LaserJet group and

double-click the online user’s guide icon.

• Macintosh users locate the HP LaserJet group and double-click the

online user’s guide icon.

For more information about finding information in the online user’s

guide, see “Step 10: Understanding the Software” in this guide.

Additional Reference Materials

Reference materials shipped with this printer include the following

resources. For additional information or if you need to order software or

parts, see the customer service information in the online user’s guide.

Getting Started Guide (this guide) provides

information on installing the hardware and software

for the printer.

Quick Reference Guide provides information at the

printer on media jams, loading media, and common

printer control panel messages.

Online Help provides information at your computer

about the printer software and printer drivers.

2 Where Is the User’s Guide? EN

Step 1: Preparing a Location for the

Printer

A Top View (with optional multi-bin mailbox and tray 4)

B Front View (with optional multi-bin mailbox and tray 4)

This printer requires the following:

• Space around the printer, as shown above

• Sturdy, level floor surface

• A well-ventilated room without abrupt humidity or temperature changes

• An area with a recommended temperature range of 68° to 79° F (20° to

26° C), or an allowed temperature range of 59° to 86° F (15° to 30° C)

• An area with a recommended humidity range of 20% to 50% relative

humidity (RH), or an allowed humidity range of 10% to 80% RH

• Line voltage and frequency not varying more than 10% from the value

stated on the printer regulatory label (located on the back of the printer)

Figure 1

EN Step 1: Preparing a Location for the Printer 3

Step 2: Unpacking the Printer

The following items are included with the printer:

A Toner cartridges: black, cyan, magenta, and yellow

B Power cord

C Software on CD-ROM

D Manuals: getting started guide (this guide) and quick reference guide;

the online user’s guide is on a CD-ROM

E Printer—shown with standard printer stand; if ordered, an optional tray

4 replaces the printer stand

F Imaging drum

G Control panel overlay (if applicable)

H Left (face-up) output bin

Note If an optional 2,000-sheet input tray (tray 4) was ordered, a power pack

(containing power connections for the printer and tray 4), a preinstalled

interface cable (connecting tray 4 to the printer), and five stabilizing legs

are also included.

Figure 2

4 Step 2: Unpacking the Printer EN

To unpack the printer

1 Remove all external packing tape

from the printer.

2 Open the lower left door and push

down the green lever on the right side

of the fuser. Then, remove the orange

shipping notice from the fuser.

3 Open the upper right door and

remove the packing tape at the left

side of the opening.

4 Open the front door.

EN Step 2: Unpacking the Printer 5

5 Remove the packing material from

the lower (green) lever.

6 Press the white button on the lower

(green) lever and swing the lever to

the right.

7 Remove the packing cardboard from

inside the printer and then swing the

lower (green) lever back to the left,

making sure the lever clicks into

place.

8 Firmly grip the handle in the center of

tray 2, squeeze the release lever, and

pull the tray out until it stops. Then

remove the orange packing spacers

from inside the tray and close the tray.

9 Repeat step 8 to remove the orange

packing spacers from tray 3.

If the printer came with an optional tray 4,

continue with step 10. If the printer came

with a stand, proceed to step 18.

6 Step 2: Unpacking the Printer EN

Note

Follow steps 10-13 to attach the five

stabilizing legs to the bottom of tray 4. If

the five stabilizing legs (which are in

addition to the four locking wheels) are

already attached, proceed to step 14.

10 Locate the five stabilizing legs that

came with the printer.

11 Locate the five guides for the

stabilizing legs on the bottom of tray

4—two guides at the front edge, one

on the right edge, and two on the back

edge.

12 Insert a stabilizing leg into one of the

guides and push the leg into the guide

until it stops.

13 Repeat step 12 above to attach the

other four stabilizing legs.

EN Step 2: Unpacking the Printer 7

14 Remove the packing tape from tray 4.

15 Open the media transfer door and

remove the orange packing spacers.

16 Firmly grip the handle in the center of

tray 4, squeeze the release lever, and

pull the tray out until it stops.

17 Remove the two orange packing clips

from inside tray 4 by squeezing the

sides of the clips and pulling them out.

Caution

Leaving the orange clips in tray 4 can

damage the tray.

18 Close all doors and input trays.

19 Remove the protective film from the

printer control panel display.

By completing steps 1 through 19 above,

all tape and spacers should be removed

and unpacking of the printer should be

complete.

8 Step 2: Unpacking the Printer EN

Step 3: Installing the Cables

To connect the power cord to a

printer with a stand

Note

Make sure that the printer is off (power

button out) before connecting the power

cord.

1 Roll the printer to its permanent

location, where all four wheels rest on

a level floor surface, and stabilize it

by pushing the locking tabs on the

printer stand’s wheels to the locked

position.

WARNING!

An unstable printer can tip over and cause

injury; make sure that the printer is

secured properly.

2 Plug the female end of the power cord

into the connector on the back left

corner of the printer.

3 Plug the male end of the power cord

into a surge protector or other

grounded power source.

EN Step 3: Installing the Cables 9

To connect the interface cable

and power cords for a printer

with an optional tray 4

Note

Make sure that the printer is off (power

button out) before attaching the interface

cable and connecting the power cords.

1 Locate the interface cable (A), the

power pack (B), and the straight

power cord (C).

Note

The interface cable (A) might already be

attached to the printer and tray 4. If it is,

proceed to step 4 below; otherwise,

continue with step 2.

2 Attach the end of the interface cable

that is marked with one dot to the

printer above the parallel connector.

3 Attach the other end of the interface

cable (marked with two dots) to the

connector on tray 4 that is marked

with two dots.

4 Attach the power pack to the back of

the printer by inserting the clip into

the space between the printer and tray

4.

10 Step 3: Installing the Cables EN

5 Push the two cables extending from

the power pack into the space

between the printer and tray 4 along

the back of the printer.

6 Plug the shorter of the two cables into

the connector on the back left corner

of the printer.

7 Plug the longer of the two cables into

the connector on the back left corner

of tray 4.

8 Plug the female end of the power cord

into the male connector on the bottom

of the power pack.

EN Step 3: Installing the Cables 11

9 Roll the printer to its permanent

location, where all four wheels rest on

a level floor surface, and stabilize it

by pushing the locking tabs on the

tray’s wheels to the locked position.

10 Rotate the feet of the five stabilizing

legs and the anti-tip foot (on the left

side of the tray) until they are snug

against the floor.

WARNING!

An unstable printer can tip over and cause

injury; make sure that the printer is

secured properly.

11 Plug the male end of the power cord

into a surge protector or other

grounded power source.

Note

If an optional multi-bin mailbox was

ordered, see the installation guide

included with the mailbox for installation

instructions.

12 Step 3: Installing the Cables EN

Step 4: Connecting the Printer to the

Network

If you will connect the computer to the

printer with a parallel cable, see “To

connect a parallel cable” later in this Step.

If the printer was shipped with an optional

HP JetDirect internal print server, one of

two types is installed in the printer:

• HP JetDirect Ethernet print server

supports up to three different network

interface cables—RJ-45 (unshielded

twisted pair) for 10Base-T networks,

BNC (coaxial) for 10Base2 networks,

and DIN-8 for LocalTalk networks.

This print server supports only one

Ethernet connection at a time—RJ-45

or BNC.

• HP JetDirect 10/100TX print server

supports RJ-45 (unshielded twisted

pair) for 10Base-T or 100Base-TX

networks.

The locations of ports on the HP JetDirect

internal print server are as follows:

A RJ-45 port (this is the only connector

available with the HP JetDirect

10/100TX card)

B BNC port

C LocalTalk (DIN-8) port

To connect to a 10Base-T or

100Base-TX network

Plug the connector of the unshielded

twisted-pair network cable into the RJ-45

port. The other end of the cable should be

attached to the network.

Note

RJ-45 cables are not included with the

printer. They must be purchased

separately.

EN Step 4: Connecting the Printer to the Network 13

To connect to a 10Base2 network

1 Attach one section of the ThinLAN

(coaxial) cable to a BNC “T”

connector.

2 Attach another ThinLAN cable

section (A) or, if it is at the end of the

network, a 50-Ohm terminator (B) to

the other side of the BNC “T”

connector.

3 Plug the BNC “T” connector into the

BNC port.

To connect to a LocalTalk

network

Plug the end of the DIN-8 cable into the

LocalTalk port.

Note

ThinLAN and DIN-8 cables, BNC “T”

connectors, and 50-Ohm terminators are

not included with the printer. They must

be purchased separately.

Note

If you only use the LocalTalk port, EIO

1 INITIALIZING will appear every time

you turn the printer on. The message

should not interfere with normal printing

through LocalTalk. If it does not clear

within approximately five minutes, there

is a problem with the print server or the

network. To prevent the message from

appearing during normal operation,

connect a BNC “T” connector with two

50-Ohm terminators to the BNC port.

14 Step 4: Connecting the Printer to the Network EN

To connect a parallel cable

To print through the parallel port, the

printer requires a 25-pin male/micro

36-pin male (“C-size”) parallel cable that

is IEEE-1284 compliant. The cable is not

included with the printer. It must be

purchased separately.

1 Squeeze the clips on the micro 36-pin

end of the parallel cable and plug it

into the printer’s parallel port.

Release the clips.

2 Plug the other end of the parallel

cable into the computer. Tighten the

screws on the parallel cable to secure

the cable to the computer.

EN Step 4: Connecting the Printer to the Network 15

Step 5: Changing the Printer Control

Panel Overlay and Language (Optional)

Replace the printer control panel overlay

with the one included for your language,

if applicable. Then configure the printer

control panel to show printer messages in

your language.

To replace the overlay

1 Insert a thumbnail or a thin, rigid

object under the edge of the overlay

on the printer control panel and pull

up on the overlay until it comes off.

2 Place the new overlay over the printer

control panel and snap it into place.

16 Step 5: Changing the Printer Control Panel Overlay and Language (Optional) EN

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