Hasler IM280 iMeter Installation guide

4155855Q/B

04/08/2011

IM-280

BROADBAND CONNECTION

INSTALLATION GUIDE

ORIG0516 - 1

4155855Q/B

04/08/2011

4155855Q/B - 04/08/2011

ORIG0516 - 4

1

LAN Installation Overview

The IS series mailing systems have the ability to connect to both the Postage

Funding Server TMS and the Online Services Server via a LAN connection using a

standard RJ45 Ethernet patch cable.

When the machine connects to the Postage Funding Server or the Online

Services Server it opens a secure communication over your Internet access

based on SSL protocol via HTTPS on TCP port 443.

Depending on the network installed there are certain things that must be known

prior to installing the system. It is likely that you will want to ask your IT

department to get involved here.

IP addressing:

1. Do you want to let DHCP allocate an IP address to your Mailing Machine?

Does the network have a DHCP server that will provide an IP address,

default gateway, and DNS, which will allow access to the Internet?

2. Or do you want to manually assign an IP address from your organization to

the Mailing Machine?

You will need to know the settings for IP address, Subnet Mask, Default

Gateway, and DNS server.

Getting Internet access:

The Mailing Machine needs to get access via the Internet to:

na-meterservices.neopost.com using TCP port 443.

1. Will the Mailing Machine be able to get direct access to this from your LAN

once it has an IP address? If yes go to page 3.

2. Or, will someone from your IT/Security teams need to make firewall changes

to permit this? If yes go to page 4.

3. Or, will some Proxy settings need to be applied to the Mailing Machine to allow

Internet Access? If yes go to page 5.

2

Terms used:

DHCP: (Dynamic Host Configuration Protocol). For Automatic IP addresses

assignment.

DHCP server provides the machine with an IP address. Generally requires no user

intervention to obtain IP address. The DHCP server automatically assigns an IP

address to the mailing system. It provides also the Default Gateway IP address,

and DNS server IP address.

DNS: (Domain Name System). The DNS server allows (resolves) Domain Name to

IP addresses.

Proxy: If a Proxy is used to access the Internet, you can set-up the machine to use

it when the machine tries to access the Hasler Servers through your Internet con-

nection.

Firewall: A network security system that allows businesses to closely control

access between networks and network attached devices, such as your Mailing Ma-

chine and Hasler.

Default settings: In its factory-default state, DHCP is enabled, DNS is in

automatic mode and Proxy support is disabled. By default the port used to

communicate over the Internet is port 443. If the proxy support is activated, the

port used to communicate with the proxy is port 8080.

3

Sample Installation Scenarios

Simple Internet access via a standard ADSL Internet connection:

In this scenario, you simply plug the Mailing Machine into your ADSL router or LAN connected to the ADSL

router using a standard Ethernet (CAT5, RJ45) cable. The Router then assigns all IP address settings for you

using DHCP. In the majority of cases the Mailing Machine will then be able to connect directly to Hasler us-

ing you ADSL line.

Plug one end of your CAT5

cable into your Mailing

machine, and the other end

into your network

na-meterservices.neopost.com

TCP port 443

Your Hasler Mailing

Machine

Hasler Re-Crediting

Systems

4

Corporate Internet access via a Firewall:

Here your Mailing Machine is connected to your internal corporate network using a standard Ethernet (CAT5,

RJ45) cable, with either DHCP allocating the IP address or your IT/Security departments giving you details

for manual configuration. Additionally, a security device called a firewall controls access to the Internet,

and may block the Mailing Machine.

To enable the Mailing Machine to reach Hasler, you may need to involve your IT/Security teams, and ask

them to permit the Mailing Machine to reach:

na-meterservices.neopost.com using TCP port 443.

Allocated IP adress of your Mailing

machine must be allowed to reach:

na-meterservices.neopost.com

TCP port 443

Plug one end of your CAT5

cable into your Mailing

machine, and the other end

into your network

na-meterservices.neopost.com

TCP port 443

Your Hasler Mailing

Machine

Hasler Firewall Hasler Re-Crediting

Systems

5

Corporate Internet access via a Proxy Server:

Here your Mailing Machine is connected to your internal corporate network using a standard Ethernet (CAT5,

RJ45) cable, with either DHCP allocating the IP address or your IT/Security departments giving you details

for manual configuration. Additionally, a security device called a Proxy Server is used to permit access to

Hasler.

It is likely you will need to ask your IT/Security teams to create settings for the Mailing Machine in the

Proxy Server Configuration. They will need to know the following information:

The Mailing Machine needs to reach: na-meterservices.neopost.com using TCP port 443 (which is also

known as SSL or HTTPS).

It will talk to your Proxy Server via TCP port 8080 by default, and is capable of sending username and

password.

They may respond by providing you with a Username and Password, as well as an IP address or DNS name

for the Proxy Server. These details will allow the Mailing Machine to get access to Hasler.

Your mailing machine talks to your Proxy

server via TCP port 8080 by default.

Your proxy server will pass this on to:

na-meterservices.neopost.com

TCP port 443

Plug one end of your

CAT5 cable into your

Mailing machine, and the

other end into your net- na-meterservices.neopost.com

TCP port 443

Your Hasler Mailing

Machine Hasler Firewall Hasler Re-Crediting

Systems

6

The Mailing Machine will need the following fields completed during setup. (It

may be advisable to have a member of your IT/Security teams present during

installation to assist here).

Proxy URL: This is the name or IP address of your Proxy Server. This will need

to be provided by your IT department.

Proxy Port: This is the port number allocated on the network that

communicates with your Proxy Server. By default this is set to 8080. This will

need to be provided by your IT department.

Proxy Login: This is a user account created on your Proxy Server that allows

Internet access. This will need to be provided by your IT department.

Proxy Password: This is the password that would be associated to your Proxy

Login. This will need to be provided by your IT department.

7

Manually configuring LAN communication settings

In some unique instances, the LAN settings may have to be programmed into the

IS series mailing machine in order to establish a valid connection via LAN. To

manually configure LAN settings on an IS series mailing machine for a new install,

the actions below are required.

|Note : If this process is not followed the System will not be able to connect using

the default settings.

Remove the power from the system; remove the PSD (meter); plug the system

back in and wait until the system boots up.

1. When the system powers on with no PSD (meter), you will be required to

clear a “boot with no PSD” messege. Press “OK” to display the screen

below. Press the “Menu” button.

|Note: if there is no cartridge in the system, other messages may have to

be cleared by pressing OK.

2. Scroll down and select ”13 Supervisor”.

No Stamp

No printing

8

3. Enter the supervisor pin code “09430”. Select “OK” to continue.

|Note: This pin code only applies when the PSD (meter) is not present.

You will now be able to access the “LAN settings” via the “communication

settings” option number “9”

|Note: Please ask a member of your IT administration staff to be

present before adjusting these settings.

If you are using a proxy server, the proxy settings can also be accessed from this

menu. However the mailing system will automatically detect the proxy server

during the installation wizard and request the following information.

»

9

Proxy URL: This is the name of the

proxy server. This will need to be pro-

vided by your IT department.

Proxy Port: This is the port number allo-

cated on the network that communicated

to the proxy server. This will need to be

provided by your IT department.

Proxy Login: This is a user account cre-

ated on the proxy server that allows

internet access. This will need to be pro-

vided by your IT department.

Proxy Password: This is the password

that would be associated to the proxy

login. This will need to be provided by

your IT department.

Installation process

Proxy URL

MY PROXY

Installation process

Proxy Port

8080

Installation process

Proxy Login

USER

Installation process

Proxy Password

TEST

Once the proxy information has been entered please continue from “step C3”

Activate the postal server connection. This can be found in the “Installation guide”.

10

IP Configuration report

A report can be obtained to assist your IT department when configuring your

network firewall to allow traffic from the mailing system.

To access the report please follow steps 1-3 in page 7 and 8 of this booklet

“Manually configuring LAN communication settings” this will allow you

access to the “supervisor menu”.

4. Select “Reports” from the menu.

5. Select “IP Configuration report”

6. Make sure that labels are present in the label feeder. Select “Get report”

|Note: IS350 uses double labels which can be fed the same way as an

envelope.

The label will be printed showing the current network settings assigned to

the mailing system.

Select report

7 Multi account

8 Base errors

9 Meter errors

11 Proxy configuration report

10 IP Configuration report

EXAMPLE

Hasler IM280 iMeter Installation guide

Hasler IM280 iMeter Installation guide

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