Samsung HW-Q67CB User manual

I have reviewed the provided document regarding the Samsung Soundbar HW-Q67CB/ZA. This notice alerts customers who purchased the soundbar within a specific timeframe about a possible connectivity issue. It also offers solutions such as contacting Samsung support or returning the product for a refund. I am ready to answer any questions you may have about this document or the soundbar.
What is the issue described in the document?

What should I do if I experience a connectivity issue with my soundbar?

What should I do if i am not satisfied with my soundbar?

IMPORTANT NOTICE

Samsung Soundbar HW-Q67CB/ZA

Costco Item 1651352

8/31/22

Dear Costco Member,

Costco Wholesale records indicate you, or one of your add-on members, purchased a

Samsung Soundbar HW-Q67CB/ZA (Costco item #1651352) between June 26, 2022

and August 19, 2022.

It has recently come to our attention that some of the soundbars sold may experience a

connectivity issue.

If you purchased this product between June 26, 2022 and August 19, 2022, and your

product has a connectivity issue, or you have concerns about the connectivity issues,

please contact Samsung Customer Care at 800-SAMSUNG.

If you are not completely satisfied with your soundbar, please return it to your local

Costco for a full refund.

We apologize for any inconvenience that this issue may have caused. If you have any

questions, please reach out directly to our Samsung Customer Care Team at 800-

SAMSUNG.