Tektronix 840 User manual

®

www.tek.com/Color_Printers/

P H A S E R

®

8 4 0

COLOR PRINTER

Setup Guide

Phaser

®

840 Color Printer

Setup Guide

V3 April 1999

071-0389-00

this publication may not be reproduced in any form without permission of Tektronix, Inc.

Tektronix

®

, Phaser

®

, PhaserShare

®

,ColorStix

®

, the TekColor

®

icon, and Made For Each Other

®

are registered

trademarks of Tektronix, Inc. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™, TekSMART™,

and the TekColor™ name are trademarks of Tektronix, Inc. TekColor Care

SM

and RealSUPPORT

SM

are service marks

of Tektronix, Inc.

Adobe

®

, Acrobat

®

, Acrobat

®

Reader, Illustrator

®

, PageMaker

®

, Photoshop

®

, and PostScript

®

, ATM

®

, Adobe

Garamond

®

, Birch

®

, Carta

®

, Mythos

®

, Quake

®

, and Tekton

®

are registered trademarks and Adobe Jenson™, Adobe

Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries

which may be registered in certain jurisdictions.

Apple

®

, LaserWriter

®

, LocalTalk

®

, Macintosh

®

, Mac

®

OS, AppleTalk

®

,

TrueType2

®

, Apple Chancery

®

, Chicago

®

,

Geneva

®

, Monaco

®

, and New York

®

are registered trademarks, and QuickDraw™ is a trademark of Apple Computer

Incorporated.

Marigold™ and Oxford™ are trademarks of AlphaOmega Typography.

Avery™ is a trademark of Avery Dennison Corporation.

FTP

®

Software is a registered trademark of FTP Software, Incorporated.

PCL

®

and HP-GL

®

are registered trademarks of Hewlett-Packard Corporation.

Hoeﬂer Text was designed by the Hoeﬂer Type Foundry.

ITC Avant Guard Gothic

®

, ITC Bookman

®

, ITC Lubalin Graph

®

, ITC Mona Lisa

®

, ITC Symbol

®

, ITC Zapf Chancery

®

,

and ITC Zapf Dingbats

®

are registered trademarks of International Typeface Corporation.

Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™,

Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

MS-DOS

®

and Windows

®

are registered trademarks of Microsoft Corporation.

Wingdings™ in TrueType

®

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft

Corporation and TrueType is a registered trademark of Apple Computer, Inc.

Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation.

Antique Olive

®

is a registered trademark of M. Olive.

Eurostile™ is a trademark of Nebiolo.

Novell

®

and NetWare

®

are registered trademarks of Novell, Incorporated.

Sun

®

, Sun Microsystems

®

, and Sun Microsystems Computer Corporation

®

are registered trademarks of Sun

Microsystems, Incorporated.SPARC

®

is a registered trademark of SPARC International, Incorporated.

SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems,

Incorporated.

Ethernet

®

is a registered trademark of Xerox Corporation.

UNIX

®

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company

Limited.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

®

Colors generated by the Phaser 840 Color Printer are four- and/or three-color process simulations and

may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for

accurate colors.

PANTONE Color simulations are only obtainable on this product when driven by qualiﬁed Pantone-licensed software

packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

Phaser

®

840 Printer Warranty

Tektronix warrants that the

Phaser 840 Printer

will be free from defects in materials and workmanship for a period of

one

(1) year

from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its

option, will either repair the defective product on site or by means of telephone support, without charge for parts and

labor, or provide a replacement in exchange for the defective product.

Under this product warranty, Customer must notify Tektronix or its authorized representative of the defect before the

expiration of the warranty period and if instructed by Tektronix make suitable arrangements for repair. Tektronix or its

authorized representative will provide warranty repair during the warranty period at Customer’s site, if required,

without charge within the United States or outside the United States if the product is located in a customary on site

service area. Outside the United States, a description of the customary on-site service area may be obtained from the

local Tektronix Subsidiary or Authorized Tektronix Distributor.

The

Maintenance Kit*

in this product will be free from defects in materials and workmanship for a period of

(a) ninety (90) days from the date of installation, but not more than one (1) year from date of shipment; or

(b) six (6) months where longer periods are required by law. Under this warranty, Customer must notify Tektronix or

its authorized representative of the defect before the expiration of the warranty period. Tektronix or its representative

will ship a replacement kit, at Tektronix expense, to replace the defective kit. Customer shall be responsible for paying

any associated taxes or duties. Tektronix may require that the kit be returned to the designated Tektronix depot or the

Tektronix authorized representative from which the kit was originally purchased.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate

maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a.

to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or

service the product;

b.

to repair damage resulting from improper use or connection to incompatible equipment;

c.

to repair any damage or malfunction caused by the use of non-Tektronix Phaser 840 printer supplies or

consumables;

d.

to repair a product that has been modiﬁed or integrated with other products when the effect of such

modiﬁcation or integration increases the time or difﬁculty of servicing the product;

e.

to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the

frequency and as prescribed in the user manual; or

f.

to repair this product after the limit of its duty cycle of 65,000 pages per month have been reached. All service

thereafter shall be billed on a time and material basis.

g.

to repair or replace Maintenance Kits that have been used beyond their stated capacities.

THE

ABOVE

WARRANTIES

ARE

GIVEN

BY

TEKTRONIX

WITH

RESPECT

TO

THIS

PRODUCT

IN

LIEU

OF

ANY

OTHER

WARRANTIES

,

EXPRESS

OR

IMPLIED

.

TEKTRONIX

AND

ITS

VENDORS

DISCLAIM

ANY

IMPLIED

WARRANTIES

OF

MERCHANTABILITY

OR

FITNESS

FOR

A

PARTICULAR

PURPOSE

.

TEKTRONIX

’

RESPONSIBILITY

TO

REPAIR

OR

REPLACE

DEFECTIVE

PRODUCTS

IS

THE

SOLE

AND

EXCLUSIVE

REMEDY

PROVIDED

TO

THE

CUSTOMER

FOR

BREACH

OF

THIS

WARRANTY

.

TEKTRONIX

AND

ITS

VENDORS

WILL

NOT

BE

LIABLE

FOR

ANY

INDIRECT

,

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX

OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

* Maintenance Kit in this product is, speciﬁcally, maintenance roller and maintenance counter.

User safety summary

Terms in manual:

CAUTION Conditions that can result in damage to the product.

WARNING Conditions that can result in personal injury or loss of life.

Power source:

Do not apply more than 250 volts RMS between the supply conductors or between either supply

conductor or ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for

changes to the cord or connector.

Operation of product:

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of

explosive gases.

Safety instructions:

Read all installation instructions carefully before you plug the product into a power source.

Terms on product:

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property

including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Care of product:

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power

cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess

moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever

you clean the product.

Ground the product:

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

WARNING:

If the product loses the ground connection, usage of knobs and controls (and other conductive

parts) can cause an electrical shock. Electrical product may be hazardous if misused.

WARNING:

For your protection, do not defeat any interlocks.

DANGER high voltage: Protective ground (earth) terminal:

Hot surface on or in the printer.

Use caution to avoid personal

injury:

Use caution. Refer to the manual(s)

for information:

Setup Guide

1

Getting Set Up

At a glance

Page

Unpack the printer 2

■ Remove the packing material

2

■ What you get with your printer

3

An illustrated guide to your printer 4

Set up the printer 7

■ Select a location

7

■ Connect the printer

9

■ Turn on the printer

14

■ Add ink sticks

16

■ Load media

17

■ Select a front panel language

23

■ Print the Menu Map

24

■ Locate the User Guide

25

Install printer software 26

Register your printer 34

Where to go from here 35

Getting Set Up

2

Phaser 840 Color Printer

Unpack the printer

Remove the packing material

N

O

T

E

Save all packing material in case moving or subsequent shipment is necessary.

1.

Remove the packing materials and plastic bag surrounding the printer.

2.

If you ordered one or two optional High-Capacity Paper Tray

Assemblies, unpack them now.

0389-04

Getting Set Up

Setup Guide

3

What you get with your printer

1.

Documentation

■ Overview poster

■ Setup Guide (this book)

■ Networking Setup Guide

■ Supplies information kit

■ User Guide

■ Registration Card

2.

Printer CD-ROMs (2)

3.

Power cord

4.

Parallel cable adapter

5.

ColorStix

®

ink stick sampler pack

6.

Media sampler

7.

Cleaning kit

8.

High-Capacity Paper Tray Assembly*. The High-Capacity Paper Tray

Assembly is standard with the Phaser 840 Extended printer and

optional with the Phaser 840 Base and the Phaser 840 Plus.

* May be shipped in a separate box

Getting Set Up

4

Phaser 840 Color Printer

An illustrated guide to your printer

1

High-Capacity Transparency/Label Tray (optional)

2

Standard Paper/Transparency tray

3

Manual-feed tray

4

Front Panel

5

Top Cover release

6

Top Cover

7

High-Capacity Paper Tray Assembly

(optional)

1

2

3

4

5

6

7

0389-01

Getting Set Up

Setup Guide

5

1

Front cover release

6

Exit cover

2

Front cover (open)

7

Ink loading bins

3

Maintenance drawer

8

Ink sticks

4

Waste tray

9

Top cover (open)

5

Exit cover release

0389-02

3

4

5

6

7

8

9

2

1

Getting Set Up

6

Phaser 840 Color Printer

Printer’s back panel

1

Internal hard drive slot

2

PhaserShare network card slot

3

Interface ports panel

4

Power cord plug

5

On/Off switch

0389-03

5

4

1

2

3

Getting Set Up

Setup Guide

7

Set up the printer

Select a location

1.

Select a location for the printer:

■ On a strong, level surface, capable of supporting 36 kg (79 lbs.). Do

not tilt more than 3 degrees (2 cm/.75 in.) in any direction.

■ On the optional cart.

■ On the optional High-Capacity Paper Tray Assembly. If you have

purchased the optional High-Capacity Paper Tray Assembly, set it

up now. Follow the instructions packed with the unit, then

complete the printer setup as outlined in this guide.

0389-05

2 cm/.75 in.

Getting Set Up

8

Phaser 840 Color Printer

2.

Allow at least 10 cm (4 in.) clearance on the right and rear sides of the

printer for proper ventilation and to prevent the printer from

overheating.

C

A

U

T

I

O

N

If the printer isn’t adequately ventilated, some of the printer’s internal parts may

be damaged or the printer may not operate properly. Avoid leaving loose

papers or packing materials next to the vent on the right side of the printer; they

may cause the printer to overheat.

3.

Handle the printer carefully when moving it. Remove the media tray

for easier handling. Remove the printer from the box and place it in the

selected location.

0389-06

10 cm

(4 in.)

10 cm (4 in.)

0389-37

36 kg

79 lb.

Getting Set Up

Setup Guide

9

Connect the printer

The printer can be connected to networks, single workstations, and optional

peripheral devices (scanners, hard drives).

Printer ports

The printer is shipped with three interface ports on the printer’s rear panel.

Optionally, it supports a SCSI port and one of three optional PhaserShare

network cards. All ports and network protocols are simultaneously active.

However, the Ethernet port is disabled when a 100BaseT Ethernet card or Token

Ring network card is installed.

1. Ethernet

standard 10BaseT interface

Refer to the PhaserShare Networking Setup Guide.

2. Parallel

standard Standard (bi-directional) parallel port

Refer to “Connecting to the parallel port” on page 10.

3. USB

standard Universal Serial Bus port

Refer to “Connecting to the USB port” on page 13.

4. SCSI

optional For optional peripheral devices

Refer to “Connecting a SCSI peripheral device” on page 12.

5. PhaserShare

optional 100BaseT, Token Ring, or LocalTalk

Refer to the PhaserShare Networking Setup Guide.

5

4

3

2

1

0389-09

Getting Set Up

10

Phaser 840 Color Printer

Connecting to the parallel port

C

A

U

T

I

O

N

The maximum length for the parallel cable is 3 meters (10 ft.).

■ Use a high-density, bi-directional, parallel cable or a Tektronix 36-pin

high-density printer-to-25-pin DSUB PC cable (order number

012-1468-00). Otherwise, use a 36-pin to 36-pin parallel cable and the

parallel adapter supplied with the printer.

■ Connect a parallel interface cable to your computer and to the printer’s

parallel port.

N

O

T

E

If you are connecting a peripheral device (scanner or external hard drive),

follow the instructions “Connecting a SCSI peripheral device” on page 12.

Otherwise, refer to “Turn on the printer” on page 14.

0389-10

Getting Set Up

Setup Guide

11

Connect to a Macintosh: Ethernet-direct connection

Requirements

■ Two RJ-45 twisted-pair 10Base-T cables

■ An Ethernet-port hub

1.

Turn off your computer and the printer.

2.

Connect one end of an Ethernet cable to the Ethernet port on your

Macintosh computer. Connect the other end to the hub.

3.

Connect the other cable to the hub and the Ethernet port on the printer.

4.

If you are connecting any optional peripheral devices, such as a scanner, do

so now; refer to page 12 for guidelines. Otherwise, turn on your computer

and printer, refer to page 14.

5.

At your computer, from the Apple menu, select Control Panels, then

select AppleTalk; the AppleTalk dialog box opens.

6.

At the Connect via pull-down menu, select Ethernet built-in. Close the

dialog box.

7.

Proceed to “Macintosh software” on page 30.

N

O

T

E

For setting up the printer with a LocalTalk card, see the

PhaserShare

Networking Setup Guide.

C

A

U

T

I

O

N

The printer is not a SCSI device. Do not connect the printer to your

computer through the SCSI ports.

0389-43

2

3

Getting Set Up

12

Phaser 840 Color Printer

Connecting a SCSI peripheral device

N

O

T

E

The Plus and Extended conﬁgurations include a SCSI port. The Standard

conﬁguration requires the Plus Feature Set (option Z840FP) for SCSI support.

The printer’s SCSI ID number is 7 and the optional IDE internal hard drive is 6;

available SCSI ID numbers for peripheral devices are 0 – 5. The SCSI port is

used for these peripherals:

■

Scanner

Allows you to use your printer as a color copier.

■

External SCSI hard disk

Provides additional storage for downloadable

fonts, optional print collation, or expanded job accounting records.

Make sure that the printer and all SCSI devices are turned off before plugging or

unplugging any cables.

1.

Connect the cable to the SCSI port on your printer.

2.

Connect the cable to the device.

3.

Terminate the ﬁnal SCSI device on the SCSI chain.

N

O

T

E

Refer to “Connecting peripheral devices” on the printer’s CD-ROM or web site

for detailed information on connecting a SCSI device to your printer.

0389-11

SCSI

1

2

3

Getting Set Up

Setup Guide

13

Connecting to the USB port

N

O

T

E

For Plug and Play instructions, refer to the README.TXT ﬁle located on the

printer’s CD-ROM.

■ Use a series A to B, full speed USB (Universal Serial Bus) cable.

■ Connect a USB cable to your computer and to the printer’s USB port.

■ When installing the printer driver, select Custom Install. Check

Phaser 840 USB in the list of Options to Install. Refer to “Install

printer software” on page 26 for software installation instructions.

Getting Set Up

14

Phaser 840 Color Printer

Turn on the printer

C

A

U

T

I

O

N

To protect your printer from a power surge, make sure that the printer’s power

switch is in the

off

position before plugging in the cord. Failure to do so may

damage the printer.

1.

Plug the power cord into the printer and into a grounded outlet.

2.

Turn on the power to any peripherals you have connected.

3.

Wait about 10 seconds, then turn on the printer.

■ The printer goes through a series of self-tests and warm-up, taking

about 17 minutes. During the warm-up, a Cleaning Page will print.

■ As the printer warms up, you will hear a series of noises; these are

normal and are not an indication of problems with the printer.

0389-12

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