w
w
w
w
w
w
w
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w
w
w
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w
ww.
g
efen.co
m
EXT-2DVIKVM-EL
R
Us
er
M
an
ua
l
ASKING FOR ASSISTANC
E
R
ev
A1
T
echnical Su
pp
or
t
:
Telephone
(
818
)
772-910
0
(
800
)
545-690
0
Fax
(
818
)
772-912
0
T
echnical Su
pp
ort Hours
:
8
:00 AM to 5:00 PM Monda
y
thru Frida
y
.
Write To
:
G
e
f
en LL
C
c/
o
C
ustomer
S
ervic
e
2
0600
Nordho
ff
S
t
C
hatsworth,
C
A 9131
1
www.
g
e
f
en.com
s
upport
@g
e
f
en.com
Notic
e
G
e
f
en LL
C
reserves the ri
g
ht to make chan
g
es in the hard ware, packa
g
in
g
, and
an
y
accompan
y
in
g
doc u men ta tion without prior written notice.
2
x DVIKVM Extender is a trademark o
f
G
e
f
en LL
C
©
2012
G
e
f
en, LL
C
. All ri
g
hts reserved.
All trademarks are the propert
y
o
f
their respective owners.
CONTENT
S
1 Intr
oduc
ti
on
2
O
peration Notes
3
F
ea
t
u
r
es
4
S
ender Unit La
y
ou
t
5
S
ender Unit Descriptions
6
R
eceiver Unit La
y
ou
t
7 Receiver Unit Descriptions
8
C
onnectin
g
the 2x DVIKVM Extender
8
Wirin
g
Dia
g
ram
9
DIP
S
witch
C
on
fi
g
uratio
n
11 Network
C
able Wirin
g
Dia
g
ram
12
R
ack Tra
y
Installatio
n
13 Troubleshootin
g
14
S
peci
fi
cations
15 Warrant
y
1
C
on
g
ratulations on
y
our purchase o
f
the
G
e
f
en
2
x DVIKVM Ext
e
n
de
r
.
Your complete satis
f
action is ver
y
important to us.
G
efen
G
e
f
en delivers innovative, pro
g
ressive computer and electronics add-on solutions
that harness inte
g
ration, extension, distribution and conversion technolo
g
ies.
G
e
f
en’s reliable, plu
g
-and-pla
y
products supplement cross-plat
f
orm computer
sy
stems, pro
f
essional audio
/
video environments and HDTV s
y
stems o
f
all sizes
with hard-workin
g
solutions that are eas
y
to install and simple to operate.
T
he Gefen 2x DVIKVM Extender
Th
e
2
x DVIKVM Ext
e
n
der
extends any two DVI sources and USB to two moni-
r
tors, touch screen displa
y
s, or di
g
ital si
g
na
g
e applications up to 330
f
eet
(
100
m
eters
)
, usin
g
two
C
AT-5e cables. U
S
B 2.0 data rates up to 100 Mbps are sup-
p
orted in addition to backward-compatibilit
y
with U
S
B 1.1. The Receiver unit
allows the connections o
f
up to three U
S
B devices, providin
g
access to printers,
s
canners, cameras, external stora
g
e media, di
g
ital si
g
na
g
e, and automated
c
ontrol s
y
stems. This product uses
G
e
f
en ELR technolo
gy
, allowin
g
DVI and
US
B si
g
nals to travel alon
g
the same
C
AT-5e cables, reducin
g
cablin
g
costs and
p
rovidin
g
easier installation.
How It Works
Pl
ace
th
e
2
x DVIKVM Ext
e
n
der
Sender unit next to the DVI sources. Use the
r
included DVI cables to connect the DVI sources to the
S
ender unit.
U
se the
s
upplied U
S
B cable to connect the U
S
B host
(
source
)
device to the U
S
B port on
the
S
ender unit.
C
onnect the Receiver unit to the displa
y
s with DVI cables.
C
on-
n
ect the U
S
B devices to the Receiver unit. Use two
C
AT-5e cables, each up to
3
30
f
eet
(
100 meters
)
, to connect the
S
ender to the Receiver unit.
C
onnect the
included lockin
g
power supplies to the
S
ender and Receiver units and plu
g
both
p
ower cords into available electrical outlets.
INTRODUCTIO
N
2
OPERATION NOTE
S
P
LEASE READ THESE NOTES BEFORE INSTALLING OR
OPERATING THE 2X DVIKVM EXTENDER
•
C
at-5 or
C
at-6 cables should not exceed 330
f
eet
(
100 meters
)
.
•
S
hielded
(S
TP
)
C
at-5 or
C
at-6 is recommended. However, un-shielded
(
UTP
)
C
at-5 or
C
at-6 is acceptable.
NOTE
:
The shielded cable has an advanta
g
e b
y
providin
g
immunit
y
to
Electroma
g
netic Inter
f
erence
(
EMI
)
, cell phones and A
/C
motors.
• The
G
e
f
en
2
x DVIKVM Ext
e
n
der
features the ability to generate compatible
r
EDID and Hot Plu
g
si
g
nals when workin
g
with di
ff
erent brands o
f
source
de
vi
ces
a
n
d
m
o
nit
o
r
s
.
• This product supports HD
C
P with HDMI sources.
• Dual-link resolutions are not supported.
3
FEATURE
S
Features
• Extends two DVI sources and U
S
B up to 330
f
eet
(
100 meters
)
•
S
upports resolutions up to 1920 x 1200
(
WUX
G
A
)
•
S
upports 100 Mbps usin
g
U
S
B 2.
0
• Backward-compatible with U
S
B 1.1 devices
• Field-up
g
radeable via mini-U
S
B service por
t
•
S
upports DDW
G
standard
f
or DVI-compliant monitors
•
S
upports an
y
O
peratin
g
Sy
stem
(OS)
• EDID mana
g
ement
f
or rapid inte
g
ration o
f
source and displa
y
devices
•
H
DBaseT
®
C
erti
fi
e
d
•
Rac
k-m
ou
nt
ab
l
e
A
pp
lications
• Ideal
f
or di
g
ital si
g
na
g
e applications
• Ext
e
n
s
i
o
n
of
KVM w
o
rk
s
t
a
ti
o
n
s
P
acka
g
e Includes
(
1
)
2x DVIKVM Extender -
S
ender uni
t
(
1
)
2x DVIKVM Extender - Receiver uni
t
(
2
)
6
f
t. DVI cables
(
1
)
6
f
t. U
S
B cabl
e
(
2
)
5V D
C
Lockin
g
Power
S
upplies
(
2
)
A
C
Power
C
ords
(
1
)
Q
uick-
S
tart
G
uid
e
4
SENDER UNIT LAYOU
T
Fron
t
Back
1
3
6
8
1
4
1
1
2
7
9
10 12 1
3
4
5
5
1
L
ink 2
This LED
g
lows bri
g
ht blue when the
S
ender Unit and Receiver Unit are
c
onnected usin
g
C
at-5
/
C
at-6 cable.
2
DVI 2
This LED
fl
ashes on
(
bri
g
ht blue
)
and o
ff
when a DVI video source is connected
to the
S
ender
U
nit. The
S
ender
U
nit and Receiver
U
nit must also be connected
u
sin
g
a
C
at-5
/
C
at-6 cable.
3
P
ower Indicato
r
This LED will turn bri
g
ht blue once the included 5V D
C
lockin
g
power suppl
y
has
been connected and plu
gg
ed into an available electrical outlet.
4
L
ink
1
This LED
g
lows bri
g
ht blue when the
S
ender Unit and Receiver Unit are
c
onnected usin
g
C
at-5
/
C
at-6 cable.
5
USB
This LED
g
lows bri
g
ht blue when a U
S
B source is connected to the
S
ender Unt.
6
DVI
1
This LED
fl
ashes on
(
bri
g
ht blue
)
and o
ff
when a DVI video source is connected
to the
S
ender
U
nit. The
S
ender
U
nit and Receiver
U
nit must also be connected
u
sin
g
a
C
at-5
/
C
at-6 cable.
7
S
ervice
M
ini-U
S
B service port used
f
or up
g
radin
g
the
fi
rmware
(
primar
y
board
)
.
8
L
ink
1
C
onnects the
S
ender Unit to the Receiver Unit usin
g
C
at-5
/
C
at-6 cable.
9
DVI In
1
C
onnect a DVI cable
f
rom the computer to this DVI-I connector.
10
USB In
C
onnects a U
S
B cable
f
rom this port to the computer.
11
S
ervice
M
ini-U
S
B service port used
f
or up
g
radin
g
the
fi
rmware
(
secondar
y
board
)
.
1
2
L
ink 2
C
onnects the
S
ender Unit to the Receiver Unit usin
g
C
at-5
/
C
at-6 cable.
13
DVI In 2
C
onnect a DVI cable
f
rom the computer to this DVI-I connector.
14
5V DC Locking Power Connecto
r
C
onnect the included 5V D
C
lockin
g
power suppl
y
to this connector.
SENDER UNIT DESCRIPTION
S
6
RECEIVER UNIT LAYOU
T
Fron
t
Back
1
3
6
1
4
1
1
2
7
8
9
10 12 1
3
4
5
7
RECEIVER UNIT DESCRIPTION
S
1
L
ink 2
This LED
g
lows bri
g
ht blue when the
S
ender Unit and Receiver Unit are
c
onnected usin
g
C
at-5
/
C
at-6 cable.
2
DVI 2
This LED
fl
ashes on
(
bri
g
ht blue
)
and o
ff
when a DVI video source is connected
to the
S
ender
U
nit. The
S
ender
U
nit and Receiver
U
nit must also be connected
u
sin
g
a
C
at-5
/
C
at-6 cable.
3
P
owe
r
This LED will turn bri
g
ht blue once the included 5V D
C
lockin
g
power suppl
y
has
been connected and plu
gg
ed into an available electrical outlet.
4
L
ink
1
This LED
g
lows bri
g
ht blue when the
S
ender Unit and Receiver Unit are
c
onnected usin
g
C
at-5
/
C
at-6 cable.
5
USB
This LED
g
lows bri
g
ht blue when a U
S
B source is connected to the
S
ender Unt.
6
DVI
1
This LED
fl
ashes on
(
bri
g
ht blue
)
and o
ff
when a DVI video source is connected
to the
S
ender
U
nit. The
S
ender
U
nit and Receiver
U
nit must also be connected
u
sin
g
a
C
at-5
/
C
at-6 cable.
7
S
ervice
M
ini-U
S
B service port used
f
or up
g
radin
g
the
fi
rmware
(
primar
y
board
)
.
8
L
ink
1
C
onnects the
S
ender Unit to the Receiver Unit usin
g
C
at-5
/
C
at-6 cable.
9
DVI Out 1
C
onnect a DVI cable
f
rom the extender to an HDTV displa
y
.
10
USB Ou
t
C
onnect up to three U
S
B device to these U
S
B ports.
11
S
ervice
M
ini-U
S
B service port used
f
or up
g
radin
g
the
fi
rmware
(
secondar
y
board
)
.
1
2
L
ink 2
C
onnects the
S
ender Unit to the Receiver Unit usin
g
C
at-5
/
C
at-6 cable.
13
DVI Out 2
C
onnect a DVI cable
f
rom the extender to an HDTV displa
y
.
14
5V DC Locking Power Connecto
r
C
onnect the included 5V D
C
lockin
g
power suppl
y
to this connector.
8
How to Connect the 2x DVIKVM Extender
1.
C
onnect the included dual-link DVI cables between the DVI outputs on the
c
omputer and the DVI input connectors on the
2
x DVIKVM Ext
e
n
der
Sender
r
u
nit.
2.
C
onnect the included U
S
B cable
f
rom the computer to the
2
x DVIKVM
Ext
e
n
der
Sender unit.
r
3
.
C
onnect up to three U
S
B devices to the
2x DVIKVM Extender
Receiver unit.
r
4.
C
onnect two
C
AT-
5
cables between the
2
x DVIKVM Ext
e
n
der
Sender and
r
R
eceiver units. Note that each connector on the
S
ender and Receiver
u
nit is identi
fi
ed b
y
Link 1 and Link 2. When connectin
g
the
C
AT-5 cables,
m
ake sure that the connectors on the
S
ender unit are connected to the
c
orrespondin
g
connectors on the Receiver unit
(
e.
g
. Link 1 --> Link 1 and
Link 2 -> Link 2
)
.
5
.
U
se two DVI cables to connect two displa
y
s to the Receiver unit.
5
.
C
onnect the included 5V D
C
lockin
g
power supplies to the
2
x DVIKVM
Ext
e
n
de
r
S
ender unit and Receiver unit. Do not overti
g
hten the lockin
g
co
nn
ec
t
o
r
s
. Plu
g
the two
(
2
)
A
C
power cords
f
rom the power supplies to
a
v
a
il
ab
l
e
e
l
ec
tri
ca
l
ou
tl
e
t
s
.
Wirin
g
Dia
g
ram for the 2x DVIKVM Extender
EXT-2DVIKVM-ELR
CAT5 LINK CABLE
(Up to 330 ft)
DVI CABLE
USB CABLE
Sender
Computer
DVI Monitor
USB Keyboard
USB
External HDD
Receiver
CONNECTING THE 2X DVIKVM EXTENDER
NOTE: I
f
terminatin
g
network cables in the
fi
eld, please adhere to
the TIA
/
EIA568B speci
fi
cation
(
see pa
g
e 11
)
.
9
D
IP SWITCH CONFIGURATIO
N
Receiver Uni
t
The
G
e
f
en
2
x DVIKVM Ext
e
n
der
contains two banks of two DIP switches on the
r
bottom o
f
the Receiver Unit
(
the
S
ender Unit does not contain an
y
DIP switches
)
.
Each DIP switch per
f
orms a di
ff
erent
f
unction. Each DIP switch bank controls the
s
ettin
g
s
f
or each DVI input.
D
IP Switch 1 - EDID Mana
g
emen
t
• OFF - Local EDID
When Local EDID mode is used, the EDID will be assembled b
y
cop
y
in
g
all
video and audio
f
eatures o
f
the connected output device.
• ON (default) - Pass Through EDID
Allows all video and audio
f
eatures o
f
the connected devices to be passed
to the source device. B
y
de
f
ault, the unit is shipped with DIP 1 in the
O
N
p
ositio
n
.
Tw
o
DIP
s
wit
c
h
es
l
oca
t
ed
o
n
th
e
bo
tt
o
m
of
th
e
R
ece
iv
e
r
U
nit.
10
D
IP Switch 2* - DVI Su
pp
or
t
• OFF
I
f
an HDMI source is connected, set DIP switch 2 to the
O
FF position.
• ON
(
default
)
For DVI connections,
s
et DIP switch 2 to the
O
N position. DVI is supported
b
y
disablin
g
HD
C
P pass-throu
g
h.
*
DIP switch is onl
y
f
unctional when DIP switch 1 is set to the
O
FF position.
D
IP SWITCH CONFIGURATIO
N
NOTE:
O
nce DIP switch chan
g
es have been made, the unit must
be power-c
y
cled
f
or the chan
g
es to take e
ff
ect.
1
2
3
4
5
6
7
8
G
e
f
en recommends the TIA
/
EIA-568-B wirin
g
option. Please adhere to the table
below when
fi
eld terminatin
g
cable
f
or use with
G
e
f
en products.
P
in Color
1
O
ran
g
e
/
Whit
e
2
O
ran
ge
3
G
reen
/
Whit
e
4Bl
ue
5
Blue
/
Whit
e
6
G
ree
n
7
Brown
/
Whit
e
8
Br
o
w
n
1
1
NETWORK CABLE WIRING DIAGRA
M
C
at-5,
C
at-5e, and
C
at-6 cablin
g
comes in stranded and solid core t
y
pes.
G
e
f
en
r
ecommends usin
g
solid core cablin
g
.
It i
s
r
eco
mm
e
n
ded
t
o
use
o
n
e
co
ntin
uous
r
u
n
f
r
o
m
o
n
e
e
n
d
t
o
th
e
o
th
e
r. In
so
m
e
c
ases, connectin
g
throu
g
h a patch mi
g
ht not work.
12
RACK TRAY INSTALLATIO
N
Rear of unit
Front of unit
R
ack mount ears are provided
f
or installation o
f
this unit into a 1U rack mount
space
.
1. L
oca
t
e
th
e
s
i
de
sc
r
e
w
s
o
n th
e
u
nit.
2.
Re
m
o
v
e
th
e
f
r
o
nt 2
sc
r
e
w
s
th
a
t
a
r
e
l
oca
t
ed
c
l
oses
t t
o
th
e
f
r
o
nt
of
th
e
u
nit.
3
.
U
sin
g
the removed screws, screw the rack mountin
g
bracket into the unit.
4.
Repeat the procedure on the opposite side of the unit.
ppp
1
2
3
4
1
3
T
ROUBLESHOOTIN
G
C
able recommendation
s
S
olid core
C
at-
5
e cable rated at
350
MHz and terminated in
568
a or
568
b is th
e
m
inimum requirement. For resolutions
g
reater than 1280x1024 or 1080i,
G
e
f
e
n
r
ecommends solid shielded
C
at-
6
cables.
N
o vide
o
M
ake sure that the source is not a dual-link source
(
resolutions
g
reater than
1920 x 1200
)
. I
f
usin
g
a DVI, the source si
g
nal must not be HD
C
P-encr
y
pted.
M
ake sure that DIP switch 2 on the Receiver Unit is set to the
O
N position. The
2
x DVIKVM Ext
e
n
de
r will onl
y
pass HD
C
P content when usin
g
HDMI sources.
I
f
this does not resolve the issue, then make sure that the displa
y
(
sink
)
is
c
ompatible with the source. Ensure that the resolution and timin
g
o
f
the source
device can be used with the displa
y
(
or other sink
)
connected to the Receiver
U
nit. Next, make sure that the
C
at-5 cable, connectin
g
the
S
ender Unit and
R
eceiver Unit is
fi
rml
y
connected to the LINK ports on both units. I
f
this does not
s
olve the issue, tr
y
disconnectin
g
and then reconnectin
g
the power
f
rom both the
S
ender
U
nit and the Receiver
U
nit. Make sure that both units work with shorter
C
at-5e cables
(
15 - 20
f
eet
)
be
f
ore extendin
g
to
g
reater distances.
I
ntermittent loss of vide
o
Flickerin
g
or a blinkin
g
ima
g
e is the result o
f
a loss o
f
s
y
nc between the displa
y
and the source. Tr
y
lowerin
g
the source resolution
(
e.
g
.
f
rom 1080p to 720p
)
. I
f
this solves the issue, then the
C
at-5 cables bein
g
used to connect the
S
ender
U
nit and the Receiver Unit are unable to handle the bandwidth o
f
the hi
g
her
r
esolution and thus
y
ou are losin
g
s
y
nc. Replace the existin
g
C
at-5 cables with
a shielded
C
at-6 cable. Electroma
g
netic Inter
f
erence
(
EMI
)
f
rom
fl
uorescent
l
i
g
hts,
g
enerators, and A
/C
unit motors can also cause intermittent loss o
f
video.
S
hielded
C
at-
6
cable with the drain wire soldered to the connectors will resolve
the issue. Also make sure to eliminate an
y
patch panels and wall plates. Patch
p
anels and wall plates are prone to EMI i
f
the
y
are not shielded properl
y
.
I
mage is tinted green or pin
k
An ima
g
e that is tinted
g
reen or pink is the result o
f
the incorrect color space
bein
g
transmitted. Make sure that the displa
y
and source both support the same
c
olor space.
S
ettin
g
DIP switch 1 on the Receiver Unit, to the
O
FF position, will
u
se the Local EDID. EDID
f
eatures newer than HDMI 1.
3
are removed when
the displa
y
is read. This provides a
g
eneral EDID which is compatible with more
displa
y
s.
1
4
M
aximum Pixel
C
lock............................................................................... 1
65
MH
z
Video Input
C
onnectors
(S
ender
)
..................
(
2
)
DVI-I 29-pin,
f
emale
(
di
g
ital onl
y)
Video
O
utput
C
onnectors
(
Receiver
)
............
(
2
)
DVI-I 29-pin,
f
emale
(
di
g
ital onl
y)
US
B Host
C
onnector
(S
ender
)
..........................................
(
1
)
U
S
B T
y
pe B,
f
emal
e
US
B Device
C
onnectors
(
Receiver
)
..................................
(
3
)
U
S
B T
y
pe A,
f
emal
e
Link
C
onnectors
(S
ender
/
Receiver
)
.........................................
(
2
)
RJ-45, shielde
d
US
B
C
onnector
(S
ender
/
Receiver
)
..................................
(
2
)
U
S
B Mini-B,
f
emal
e
Power
S
uppl
y
(S
ender
/
Receiver
)
.................................................. 5V D
C
, lockin
g
Power
C
onsumption
(S
ender
/
Receiver
)
............................................. 20W
(
max.
)
O
peratin
g
Temperature......................................................................... 0 to +40
°
C
Dimensions
(
W x D x H
)
(S
ender
/
Receiver
)
............................. 17.1” x 4.2” x 1.7
”
(
434mm x 107mm x 43mm
)
R
ack
S
pace........................................................................ 1U
(
rack ears included
)
S
hippin
g
Wei
g
ht................................................................................... 9 lbs.
(
4 k
g)
SPECIFICATION
S
WARRANTY
15
G
e
f
en warrants the equipment it manu
f
actures to be
f
ree
f
rom de
f
ects in material
and workmanship.
I
f
equipment
f
ails because o
f
such de
f
ects and
G
e
f
en is noti
fi
ed within two
(
2
)
y
ears
f
rom the date o
f
shipment,
G
e
f
en will, at its option, repair or replace the
e
quipment, provided that the equipment has not been sub
j
ected to mechanical,
e
lectrical, or other abuse or modi
fi
cations. Equipment that
f
ails under conditions
other than those covered will be repaired at the current price o
f
parts and labor in
eff
ect at the time o
f
repair.
S
uch repairs are warranted
f
or ninet
y
(
90
)
da
y
s
f
rom
the da
y
o
f
reshipment to the Bu
y
er.
This warrant
y
is in lieu o
f
all other warranties expressed or implied, includin
g
without limitation, an
y
implied warrant
y
or merchantabilit
y
or
fi
tness
f
or an
y
p
articular purpose, all o
f
which are expressl
y
disclaimed.
1. Proo
f
o
f
sale ma
y
be required in order to claim warrant
y
.
2.
C
ustomers outside the U
S
are responsible
f
or shippin
g
char
g
es to and
f
rom
G
e
f
en.
3
.
C
opper cables are limited to a 30 da
y
warrant
y
and cables must be in their
ori
g
inal condition.
The in
f
ormation in this manual has been care
f
ull
y
checked and is believed to
be accurate. However,
G
e
f
en assumes no responsibilit
y
f
or an
y
inaccuracies
that ma
y
be contained in this manual. In no event will
G
e
f
en be liable
f
or
direct, indirect, special, incidental, or consequential dama
g
es resultin
g
f
rom
an
y
de
f
ect or omission in this manual, even i
f
advised o
f
the possibilit
y
o
f
such
dama
g
es. The technical in
f
ormation contained herein re
g
ardin
g
the
f
eatures and
s
peci
fi
cations is sub
j
ect to chan
g
e without notice.
For the latest warrant
y
covera
g
e in
f
ormation, re
f
er to the Warrant
y
and Return
Polic
y
under the
S
upport section o
f
the
G
e
f
en Web site at www.
g
e
f
en.com.
P
RODUCT REGISTRATIO
N
P
lease re
g
ister
y
our product online b
y
visitin
g
the Re
g
ister Product pa
g
e
u
nder the Su
pp
ort section of the Gefen Web site
.
R
ev
A1
Pb
This product uses UL or
C
E listed power supplies.
/
