MULTIPLEX MAUM768A Operating instructions

Brand: MULTIPLEX

Model: MAUM768A

Type: Operating instructions

MULTIPLEX MAUM768A is a versatile kitchen appliance that combines the functions of a blender and a juicer. With its powerful motor and sharp blades, it can easily blend fruits, vegetables, and other ingredients to create delicious smoothies, juices, and more. The MAUM768A also features a variety of preset programs that make it easy to prepare your favorite drinks with just one touch of a button. Additionally, the device is equipped with a self-cleaning function that makes cleanup a breeze.

Instruction Sheet Subject: BIC Update UI Software version 4.0.10

SCOPE: ALL MULTIPLEX BIC UNITS

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Document Number: 020008384 08/02/2022

MULTIPLEX

645 PARK EAST BLVD SUITE 5, NEW ALBANY, IN 47150

844-724-CARE

WWW.MULTIPLEXBEVERAGE.COM

Refreshing the Experience

This instruction will cover 4 major updates:

• UI Software version 4.0.10

• Mixer Software version 0.19.0

• Menu Connect (Smoothie) version 68

• Recipe File (see table below)

Country Recipe File

AUSTRALIA MAUM768A

USA MUSM768R

The entire process will take approximately 30 minutes.

nWarning

Software 4.0.10 is NOT compatible with UI screens with

5.0.10. Refer to Service Bulletin MPX-187 “BIC 4.0.10 or

5.0.10 Firmware” for more information.

nWarning

Software 4.0.10 is NOT compatible with UI screens with

Serial Number M0025461 and below. Refer to Service

Bulletin MPX-184 “BIC Manual Fill 4.0.10 Software Issues”

for more information.

NOTE: Do not install new software if the machine already

has the correct software.

NOTE: Make sure that you load the current recipe file for

your country onto the USB stick.

PARTS REQUIRED

020008501 USB Drive with 4.0.10 Files Loaded (for USA only)

--OR--

2198523 Blank USB Drive 8 GB or smaller with 4.0.10 files

and correct recipe file

NOTE: Contact Multiplex to receive files through email.

nWarning

Remove any content from USB drive before use. Leaving

old software on USB drive could potentially damage UI

(User Interface) beyond repair.

nWarning

Do NOT remove USB drive during this entire process before

instructed. Disregard all onscreen prompts that display

“Safe to Remove USB Memory”. Removing USB drive early

could potentially damage UI (User Interface) beyond repair.

TECHNICAL SUPPORT

Country Tech Support Phone Number

AUSTRALIA 1800-423-626

USA 1-844-724-2273

PRE-INSTALLATION

FOR BLANK USB ONLY LOAD NEW SOFTWARE TO USB

o1. Unzip the contents of the new software files

folder to your computer. Only move the

individual files to the blank USB. Do NOT move

the folder to the USB.

NOTE: The BIC machine will not recognize the files if

they are inside a folder on USB.

FOR USB WITH 4.0.10 FILES LOADED

o2. Verify all files are on USB drive.

PREPARATION

Verify Current Software

o3. From the DRINK menu press the BACK arrow to

go to the easyToUCH screen.

o4. Select MANGER MENU.

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Document Number: 020008384 08/02/2022

Subject: BIC Update UI Software version 4.0.10

o5. Press A then select GREEN check.

o6. Press DOWN arrow twice.

o7. Verify software on machine matches below.

UI Software version 4.0.8 or before

SRB software version 0.28.0

LEFT Mixer software version 0.18.0

RIGHT Mixer software version 0.18.0

NOTE: MENU CONNECT and FILE versions may not match

picture above due to software differences between

countries.

NOTE: Screen may time out and return to previous screen

after 30 seconds.

o8. If any of the software does not match the list

above then STOP and call Technical Support.

(See Technical Support table on page 1 for

phone number.)

o9. Select BACK arrow until screen returns to easyToUCH

screen.

INSTALL UI 4.0.10 FIRMWARE

o10. Insert the USB into the machine. Do NOT

remove USB drive.

o11. Select MANGER MENU.

o12. Select A then press green check.

o13. Select DOWN arrow.

o14. Select UPDATES.

o15. Select FIRMWARE.

o16. Make sure the USB is inserted into the machine.

o17. Select USER INTERFACE.

o18. Press green check.

o19. The machine will display DELETING then

FIRMWARE DELETED RESTART SYSTEM.

o20. Turn machine OFF for 30 seconds and then back

ON.

SECONDS

OFF ON

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o21. The machine will now load the new UI software.

This may take some time. Screen may display

USB FILE ERROR for a few seconds before

displaying COPYING USB FILES.

o22. Once software is loaded, display will prompt to

restart.

o23. Turn the machine OFF for 30 seconds and then

back ON. Screen may remain black for an

extended period of time.

SECONDS

OFF ON

INSTALL MIXER FIRMWARE 0.19.0

o24. Press BACK arrow until screen returns to easyToUCH

screen.

o25. Select the MANAGER MENU.

o26. Select A then press green check.

o27. Select UPDATES.

o28. Select FIRMWARE.

o29. Make sure the USB is still inserted into the

machine.

o30. Select MIXERS.

o31. Select the 0.19.0.MX file.

NOTE: Incorrectly inserted or missing USB will create an

error at top of screen.

o32. Press the green check to confirm.

o33. The machine will begin to load the new mixer

software. This may take some time. The LEFT side

mixer will start at 0% and progress to 100% then

the RIGHT side will start at 0% and progress to

100%.

o34. Once the new software is loaded, display will

prompt STATUS COMPLETE. Do NOT remove

USB drive.

o35. Select BACK arrow until reach easyToUCH screen.

o36. Turn the machine OFF for 30 seconds and then

back ON.

SECONDS

OFF ON

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INSTALL RECIPE FILE

o37. Press BACK arrow until screen returns to easyToUCH

screen.

o38. Select MANAGER MENU.

o39. Select A then press green check.

o40. Select UPDATES.

o41. Make sure the USB is still inserted into the

machine.

o42. Select RECIPES.

o43. Select UPDATE RECIPES FROM USB.

o44. Select the correct RECIPE FILE file. (See Recipe File

Table on Page 1 for correct file name.)

o45. Verify correct file has been selected then press

green check.

o46. The machine will now load the new recipe

file. This may take some time. There may not

be feedback displayed on the screen but the

software is loading.

o47. Once the new software is loaded, display will

prompt STATUS COMPLETE. Do NOT remove

USB drive .

o48. Select BACK arrow until reach easyToUCH screen.

o49. Turn the machine OFF for 30 seconds and then

back ON.

SECONDS

OFF ON

o50. After machine has fully powered ON and UI has

returned to DRINK menu, remove the USB drive.

VERIFY FIRMWARE

o51. Press BACK arrow to return to easyToUCH

SCREEN.

o52. Select MANAGER MENU. Select A then press

green check.

o53. Press DOWN arrow twice.

o54. Verify software on machine.

UI Software version 4.0.10

SRB Software version 0.28.0

LEFT Mixer Software version 0.19.0

RIGHT Mixer Software version 0.19.0

Recipe File (See Recipe File Table on Page 1.)

Menu Connect (Smoothie) version 68

NOTE: FILE versions may not match picture above due to

software differences between countries.

NOTE: Screen may time out and return to previous screen

after 30 seconds.

NOTE: If any of the software does not match the list

above then STOP and call Technical Support. (See

Technical Support table on page 1 for phone number.)

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Document Number: 020008384 08/02/2022

Subject: BIC Update UI Software version 4.0.10

CONFIRM OPERATION

o55. Select BACK arrow until reach easyToUCH screen.

o56. Select the DRINK menu by pressing the book icon.

o57. Make a drink on each side to confirm operation.

FOR MORE BIC INFORMATION VISIT

CareCode website YouTube Welbilt for McDonalds

https://carecode.info/q/rw4kbsux https://www.youtube.com/playlist?list=PL

SuAGsTafxGef1VhkIgpe-Md-53TFU0AY

MULTIPLEX MAUM768A Operating instructions

MULTIPLEX MAUM768A Operating instructions

MULTIPLEX MAUM768A Operating instructions

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