Goodwe ETC Series User manual

Type
User manual
SolarGo User Manual
SolarGo Mobile App
V1.2 -2022 -10-30
SolarGo
I
Copyright Statement
User Manual V1.2-2022-10-30
The information in this user manual is subject to change due to product updates or other
reasons. This guide cannot replace the product labels or the safety precautions in the user

No part of this manual can be reproduced or transmitted to the public platform in any form or by
any means without the prior written authorization of GoodWe Technologies Co.,Ltd.
and other GOODWE trademarks are trademarks of GoodWe Technologies

GoodWe Technologies Co.,Ltd.
Trademarks
Copyright ©GoodWe Technologies Co.,Ltd. 2022. All rights reserved
NOTICE
II
User Manual V1.2-2022-10-30
CONTENT
Contents
1 About This Manual ................................................................ 1
 .......................................................................................... 1
 ....................................................................................... 1
1.3 Updates ....................................................................................................... 1
2 Product Introduction ............................................................ 2
 ......................................................................... 2
 ....................................................... 2
 .......................................................................................... 3
 ............................................................................... 3
3 App Operations for Grid-Tied PV Inverters ........................ 4
 ................................................................. 4
3.2 Checking Information (Owner/Installer) ............................................................. 6
3.2.1 Checking Operating Data ............................................................................................... 6
 .............................................................................................................. 6
3.2.3 Checking Version Information........................................................................... 7
3.2.4 Checking Contact Information ....................................................................................... 7
3.3 Setting the Basic Information (Owner/Installer) ................................................ 8
3.4 Setting the Grid Parameters (Installer) ............................................................. 10
3.5 Setting Safety Parameters (Installer) ................................................................. 11
3.5.1 Setting the Protection Parameters .............................................................................. 11
 ....................................................................................................13
 ..................................................................................................... 14
 ........................................................................................................15
3.6 Setting the Power Limit Parameters (Installer) ................................................ 16
 ..........................16
......................................................................17
3.7 Setting Other Parameters (Installer).................................................................. 18
 .................................................. 20
 ........................................................................... 21
3.9.1 Starting/Stopping the Grid ........................................................................................... 21
3.9.2 Upgrading the Firmware ..............................................................................................21
4 App Operations for Hybrid Inverters ................................ 22
 ........................................................................ 22
4.2 Checking Information .............................................................................. 23
III
User Manual V1.2-2022-10-30 CONTENT
4.2.1 Checking Basic Information ..............................................................................23
 ..................................................................................................23
4.2.3 Checking Operating Data ..................................................................................24
4.2.4 Checking Contact Information .........................................................................24
4.2.5 Checking Version Information..........................................................................25
4.3 Setting the Basic Information .................................................................. 26
4.4 Setting the Power Limit Parameters .......................................................31
 ..........................................................31

4.5 Setting the Outbalanced Output .............................................................32
 .....................................................33
4.7 Setting Custom Safety Parameters .........................................................34
4.7.1 Setting Voltage Protection Parameters ...........................................................34
4.7.2 Setting Frequency Protection Parameters ......................................................35
4.7.3 Setting the Connection Point ............................................................................36
 .....................................................................................38
 ..........................................................................................39
 ..........................................................................................41
 ..........................................................................................42
4.7.8 Setting Other Parameters .................................................................................43
4.8 Setting the Backup Supply .......................................................................45
4.9 Setting the Shadow Scan ..........................................................................46
 .......................................................................46
 ..............................................................47
 .......................................................................................48
 ....................................................................49
4.14 Setting the Battery ..................................................................................50
4.15 Setting the Load Control ........................................................................51
 ................................................................... 53
 ..........................................................54
 ........................................................................55
 ..........................................................................................55
4.18.2 WiFi Diagnosis ..................................................................................................55
 ................................................................56
 .........................................................................................................56
5 AC Charger ............................................................................57
 ................................................................................57
IV
User Manual V1.2-2022-10-30
CONTENT
 ............................................................................58
5.3 Setting Basic Settings ...............................................................................59
5.4 Checking Basic Information .....................................................................60
6 Troubleshooting ...................................................................61
 ................................................................................61
 .......................................................................................... 62
 ...........................................................................................67
7 Appndix .................................................................................68
7.1 Safety Country ...........................................................................................68
 ....................................................................70
1
User Manual V1.2-2022-10-30 01 About This Manual
This manual introduces commonly used operations in SolarGo app.




generation.
This manual is subject to update without notice. For more product details and latest
www.goodwe.com.
V1.0 2021-10-30
First Issue
V1.1 3/2/2022
Updated 3.2 Setting Export Power Limitation
V1.2 10/30/2022
Updated 3
1 About This Manual
1.1 Target Audience
This manual applies to trained and knowledgeable technical professionals. The technical
personnel has to be familiar with the product, local standards, and electric systems.
1.2 Symbol Denition
1.3 Updates
The latest document contains all the updates made in earlier issues.

DANGER

WARNING

CAUTION

NOTICE


2
User Manual V1.2-2022-10-3002 Product Introduction
2 Product Introduction
2.1 Applicable Inverter Model

2.2 Downloading and Installing the App


The mobile phone can access the Internet.

NOTICE


the app.

play
App Store
SolarGo




1. 
2. Set safety country, grid parameters, power limit, communication parameters, etc.
3. Equipment maintenance.
3
User Manual V1.2-2022-10-30 02 Product Introduction
2.3 App Connection

the following shows.
Set the language based on the actual need.
2.4 Set the App Language
1
2
3
<10m
<5m
<100m

4
User Manual V1.2-2022-10-3003 App Operations
3.1 Log In as Grid-Tied PV Inverter
3 App Operations for Grid-Tied PV Inverters
NOTICE


only.







Log in as an Owner or an
Installer.

2
3
1
NOTICE



keep the new password in mind.
The screenshots in this chapter are based on Local login.
Find SOL-BLE*(* is the last

number when connecting

5
User Manual V1.2-2022-10-30 03 App Operations
2
4
3
1
NOTICE




S/N manually.
Change the password periodically to ensure account security.
6
User Manual V1.2-2022-10-3003 App Operations
3.2 Checking Information (Owner/Installer)
Step 1 Check the generation data and safety information on the Home page after logging in.
Step 2 Tap Home > Parameters to check the real-time operating data.
3.2.1 Checking Operating Data
3.2.2 Checking Alarms
Step 1 Tap Home > Parameters > Alarm to check the alarms.
7
User Manual V1.2-2022-10-30 03 App Operations
3.2.3 Checking Version Information
Step 1 Tap Home > More > Version
No. Parameters Description
1 WiFi module Version 

2 Firmware Version 
3 
3.2.4 Checking Contact Information
Step 1 Tap Home > More > Contact to check the contact information.
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User Manual V1.2-2022-10-3003 App Operations
3.3 Setting the Basic Information (Owner/Installer)
Step 1 Tap Home > More > Basic Setting
location and actual application scenarios.
Step 2 (optional) Tap Export
safety code.
No. Parameters Description
1 Safety Code
Set the safety country in compliance with local grid standards


safety parameters can be changed in Grid Parameters Setting


2 Time
Set time according to the actual time in the country or region

manual setting are allowed at present.
3 Password
The login password can be changed. Keep the changed
password in mind after changing it. Contact the after-sales

4 Grid Type Set the grid type according to the actual grid type. Supported

5 Shadow Scan Enable the shadow scan function and set the scan internal time
if the PV panels are shadowed.
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User Manual V1.2-2022-10-30 03 App Operations
No. Parameters Description
6


communication address based on the actual requirements. The
Protocol type and Baud rate are for reference only.
7 PLC Setting Complete the PLC settings based on the connected box-type
transformer.
8 

9
Connection
Set parameters of the router based on the connected router.


used.

complete the registration when a dynamic IP address is to be
used.
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User Manual V1.2-2022-10-3003 App Operations
3.4 Setting the Grid Parameters (Installer)
Step 1 Tap Home > More > Advanced Setting > Grid Parameters Setting to set the
parameters.
Step 2 Enter the parameters and tap . The parameters are set successfully.
No. Parameters Description
1 

2 

3 

4 

5 

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User Manual V1.2-2022-10-30 03 App Operations
3.5 Setting Safety Parameters (Installer)
3.5.1 Setting the Protection Parameters
Step 1 Tap Home > More > Advanced Setting > Grid Parameters Setting > Level 1&2
Protection to set the parameters.
Step 2 Enter the parameters and tap . The parameters are set successfully.
NOTICE
Set the parameters based on the requirements of the grid company. Do not change the
parameters without the prior consent of the grid company.
NOTICE

No. Parameters Description
1 OV Stage 1 Trip Value 
2 OV Stage 1 Trip Time 
3 UV Stage 1 Trip Value 
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User Manual V1.2-2022-10-3003 App Operations
No. Parameters Description
4 UV Stage 1 Trip Time 
5 OV Stage 2 Trip Value 
6 OV Stage 2 Trip Time 
7 UV Stage 2 Trip Value 
8 UV Stage 2 Trip Time 
9 
10  
11  
12 Underfrequency Threshold 1 

13 Underfrequency Trip Time 1 
14  
15  
16 Underfrequency Threshold 2 

17 Underfrequency Trip Time 2 
13
User Manual V1.2-2022-10-30 03 App Operations
Step 1 Tap Home > More > Advanced Setting > Curve Settings > QU Curve to set the
parameters.
Step 2 Enter the parameters and tap . The parameters are set 


3.5.2 Setting the QU Curve
No. Parameters Description
1 
requirements.
2 Un

n=1, 2, 3, 4.
For example, setting Un to 90 means V/Vrated%=90%.
3 Qn

power at Vn point, n=1, 2, 3, 4.
For example, setting Qn to 48.5 means Q/Srated%=48.5%.
V1
Q1
V2
Q2
V3 V4
Q4
Q3
Q
rated(%)
leading
lagging

Voltage, V
14
User Manual V1.2-2022-10-3003 App Operations
Step 1 Tap Home > More > Advanced Setting > Curve Settings > PU Curve to set the
parameters.
Step 2 Enter the parameters and tap . The parameters are set 


3.5.3 Setting the PU Curve
No. Parameters Description
1 
requirements.
2 Un

(n=1, 2, 3, 4).
For example, setting Un to 90 means V/Vrated%=90%.
3

at Vn point (n=1, 2, 3, 4).
rated%=48.5%.
rated(%)

Voltage, V
P4
V1 V2 V3 V4
P1 P2 P3
Q
15
User Manual V1.2-2022-10-30 03 App Operations
Step 1 Tap Home > More > Advanced Setting > Curve Settings > cos φ Curve to set the
parameters.
Step 2 Enter the parameters and tap . The parameters are set 


3.5.4 Setting Cosφ Curve
No. Parameters Description
1 
standards and requirements.
2 
rated power at point B.
3
 
7 Lock-in Voltage 

8 Lock-out Voltage
9 Lock-out Power 
to rated power ratio is lower than the Lock-out Power.
lagging

0.95
0%
50%
75%
100%
B
C
1
0.95

Power
P/Prated(%)
leading
25%
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Goodwe ETC Series User manual

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